Butlers Wharf Chop House Restaurant

Commentaires sur le restaurant Butlers Wharf Chop House Restaurant de personnes qui y ont mangé. Selon des cotes récentes.

1. L

   LEE

   Londres1 commentaire

   1.0

   Y est allé il y a 2 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   Booked the table over a week ago for a Sunday roast only to turn up to be seated and then informed they have run out of Sunday Roasts…..
   

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2. k

   kimia

   Londres1 commentaire

   1.0

   Y est allé il y a 4 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   You just spend too much money for the view not for food and service.My experience was awful.
   

   Butlers Wharf Chop House RestaurantA répondu il y a 2 jours

   Dear Guest, We are really sorry to hear that you did not enjoy your time here with us. We really want every guest to be happy. Please let us know more in regards of your experience here at Butler Wharf Chop House responding to this message. Thanks in advance for your help. Kind regards, Hilay Patel
   

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3. J

   Jayne

   Galles du Sud1 commentaire

   3.0

   Y est allé il y a 7 jours

   1. Cote globale 3
   2. Nourriture 3
   3. Service 1
   4. Ambiance 3

   Set in a lovely position, right beside the Thames. However, the service was very slow even though the restaurant was almost empty. The waiter was very attentive to a group of Americans who were obviously spending a lot of money, but we were practically ignored. The food was ok, nothing amazing, No one asked if we wanted more drinks or if the food was ok and then they add an extortionate service charge. We paid and left.
   

   Butlers Wharf Chop House RestaurantA répondu il y a 4 jours

   Dear Guest, We are really sorry to hear that you did not enjoy your time here with us. We really want every guest to be happy. Please let us know more in regards of your experience here at Butler Wharf Chop House responding to this message. Thanks in advance for your help. Kind regards, Dan
   

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4. J

   Joanna

   Londres1 commentaire

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Nice Sunday lunch with the family. Nothing to much trouble.
   

   Butlers Wharf Chop House RestaurantA répondu le 20 avril 2025

   Hello Joanna , Thank you so much for your kind words! We're thrilled to hear you enjoyed your Sunday lunch with us. It was our pleasure to serve you and your family — we’re glad everything was just right. Looking forward to welcoming you back again soon! 😊🍽️ Kind regards , Hilay Patel
   

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5. a

   ashheat78

   Charleston3 commentaires

   2.0

   Y est allé le 18 avril 2025

   1. Cote globale 2
   2. Nourriture 1
   3. Service 2
   4. Ambiance 1

   This restaurant appeared nice and had 4stars n Open Table. It was empty, stilted, and dead. Food was extremely overpriced, but we expected it to be good and hung on for more. Portions were small. Beef was overcooked and the waiter made excuses. This was the worst experience of our 10 day Paris and London trip.
   

   Butlers Wharf Chop House RestaurantA répondu le 20 avril 2025

   Hello Ashheat , Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations, especially during what sounds like a special trip. We take all comments seriously, and it’s disappointing to learn that both the atmosphere and food fell short for you. Our goal is always to provide a memorable dining experience, and it’s clear we did not achieve that during your visit. Your observations have been noted and will be reviewed with our team. We appreciate you bringing this to our attention. Kind regards, Hilay Patel
   

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6. A

   Alison

   Londres28 commentaires

   5.0

   Y est allé le 16 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We live close by and this was the best meal we have ever had. The chicken mushroom and leek pie was sublime. Can you teach me how to make the pastry and to make the pie look so perfect- that could win competitions! The beef tartare is a staple favourite. The staff are always helpful and friendly, we love it!
   

   Butlers Wharf Chop House RestaurantA répondu le 17 avril 2025

   Hi Alison, thanks for your lovely feedback, hope see you soon. Kind Regards, Carmine.
   

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7. P

   Patsy

   Hertfordshire2 commentaires

   2.0

   Y est allé le 12 avril 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 2
   4. Ambiance 3

   The restaurant was not busy at all but we were left unattended several times - numerous staff on their phones / eating. Had to get attention when ordering drinks and food and even the bill at the end of the night. The food was fair, bland and over priced for what it was - we've definitely had better! The setting was the only good thing about the night - great views over looking the bridge, so would recommend the location. I would go back to the restaurant but for drinks / view only!
   

   Butlers Wharf Chop House RestaurantA répondu il y a 4 jours

   Dear Guest, We are really sorry to hear that you did not enjoy your time here with us. We really want every guest to be happy. Please let us know more in regards of your experience here at Butler Wharf Chop House responding to this message. Thanks in advance for your help. Kind regards, Dan
   

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8. p

   paul

   Londres1 commentaire

   5.0

   Y est allé le 11 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The food was excellent and all the staff were very friendly
   

   Butlers Wharf Chop House RestaurantA répondu le 12 avril 2025

   Hello Paul , Thank you so much for your kind words! We’re thrilled to hear you enjoyed the food and felt welcomed by our friendly team. It truly means a lot to us. We hope to see you again soon! Kind regards, Hilay Patel
   

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9. A

   Andy

   San Francisco1 commentaire

   1.0

   Y est allé le 5 avril 2025

   1. Cote globale 1
   2. Nourriture 3
   3. Service 1
   4. Ambiance 4

   Once great British restaurant now a shadow of its former self. The only thing good about this place is its location on the river.
   

   Butlers Wharf Chop House RestaurantA répondu le 6 avril 2025

   Hello Andy , Thank you for your feedback, and we truly appreciate your continued support. We’re sorry to hear that your recent experience didn’t meet your expectations, and we’re committed to improving. Our team is constantly working to elevate both the quality of our food and the overall dining experience, and we’d love to have you back to show you the progress we’ve made. We’re also grateful for our beautiful riverside location, and we hope you’ll enjoy it again during your next visit. Your feedback is invaluable, and we’re excited to welcome you back soon! Kind regards, Hilay Patel
   

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10. M

    Mathew

    Londres2 commentaires

    5.0

    Y est allé le 5 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Enjoyed a great dinner at Chop House. Good friendly service, well priced meals and wines. Taste was great and service was fast! Nice experience
    

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    Butlers Wharf Chop House RestaurantA répondu le 10 avril 2025

    Hello Mathew , Thank you so much for the kind words! We're thrilled to hear you enjoyed your dinner at Chop House. It's wonderful to know the service, pricing, and flavours all hit the mark for you. We'll be sure to pass along your compliments to the team — they’ll be so happy to hear it! We look forward to welcoming you back for another great experience soon. Kind regards, Hilay Patel
    

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