Brio Italian Grille - Newport - Newport on the Levee

Brio Italian Grille - Newport - Newport on the Levee reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Mary

   Cincinnati1 review

   5.0

   Dined on May 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful dinner. Our server, Julia, was fantastic.
   

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2. R

   Ruth VIP

   Cincinnati23 reviews

   4.0

   Dined on May 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The food was tasty, except the gnocchi, which was overcooked! The music was a little loud as it was hard to chat with our group of friends. Other than that, I think it is a little on the expensive side, especially the drinks!
   

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3. J

   Joe

   Cincinnati2 reviews

   2.0

   Dined on May 11, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Service was very average. Appetizer was over done. Soup was cold. For the price, I’ll go somewhere else next time.
   

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4. M

   Mark

   Cincinnati14 reviews

   2.0

   Dined on May 11, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   not a very good Mother's Day Dinner experience. Service was very slow, food was average, bathrooms were disgusting, and there was food under our table that my daughter stepped in while wearing very nice shoes. Restaurant was very loud and no one at our table could hear the server. Quality of experience did not match pricing and ala carte' format. It took one hour and ten minutes from when we were seated to get our entree's. It took another 20 minutes to pay or bill.
   

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5. M

   Marla VIP

   Cincinnati6 reviews

   1.0

   Dined on May 11, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrible experience. Went for Mother's Day. Had a reservation for 1:30, we waited 50 minutes for our table. Our food didn't come out till after 3:30 and it was cold and our pork chops were so dry. We couldn't even chew them. The manager never came by, no apologies. They didn't even care
   

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6. R

   Roxanne

   Cincinnati29 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter, Jackson, was incredibly attentive and polite. Everyone was very nice even though it was BUSY for Mother’s Day. The food was terrific as no one needed a take home container. Will definitely go back to Brio!
   

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7. L

   Lauren

   Cincinnati1 review

   4.0

   Dined on May 11, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We came on Mother’s Day and in spite of it being so busy Kim, our hostess, almost single handedly managed all of the many reservations and managed to stay calm and collected!! She was very nice and answered any questions we had for her. Our server Annalynn was very polite and did a very good job!
   

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8. C

   Chris VIP

   Cincinnati11 reviews

   1.0

   Dined on May 11, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   Arrived ahead of our 1pm reservation. Told we would have to wait; they overbooked. Seated at 1:05pm. Although there for Mother's Day Brunch we were advised the brunch was cut off. (No cut off time on the web site that advertised the Brunch). Did not take our order until about 1:50pm. Before that a long wait for the drink order and the drinks. Salads did not arrive until about 2:30pm. Main courses showed up just before 3pm, except one. They brought him his soup again; a long wait before his main course showed up. Left after 3:30pm. Worse service I have ever encountered in a restaurant in over 50 years. Not going back. Do not recommend.
   

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9. A

   Ann VIP

   Cincinnati7 reviews

   1.0

   Dined on May 11, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Worst dining experience I’ve ever had. Waited almost 30 minutes for a server to approach table. It was almost an hour before we got our drinks and were able to order. Food took almost 90 minutes and most of it was cold. All in all, we were there 3 hours for brunch. Beyond ridiculous. No manager ever approached and apologized, the server was left to do it all on her own. Not sure if this was a server issue or a management issue but the server had tables all over the restaurant and not in one concentrated area. Very poor management in my opinion. Will never go back.
   

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10. D

    D'Angelo

    Cincinnati8 reviews

    2.0

    Dined on May 11, 2025

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 3

    Over booked. Came during promoted brunch hours but were no longer serving brunch. Wait times for food and seating, even with reservations were not an enjoyable experience.
    

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