Bistro Aix

4.4
2537 Reviews
$31 to $50
French
***FOR NEW YEAR'S EVE (DEC. 31ST, 2020) BETWEEN 6PM AND 9PM, PLEASE CONTACT US DIRECTLY ((904) 398-1949) FOR RESERVATIONS.

Bistro Aix is now offering Curb Side Pick Up! Please go to Bistrox.com to view our Limited Menu. 904.398.1949

If you do not see an available reservation time, please contact the restaurant to check availability.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 2537 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.4
service
4.5
ambience
4.1
value
Noise · Moderate
88% of people would recommend it to a friend
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w
vipwendy1638
Jacksonville
17 reviews
Dined 3 days ago
Overall2food3service1ambience3

Slow inattentive service. Waiter was MIA most of lunch.

JM
JaredM
Jacksonville
1 review
Dined on January 9, 2021
Overall4food5service5ambience4

Had a very nice dinner. From the hostess to the server, and bartender, everything was on point.

JG
vipJohnG
Jacksonville
5 reviews
Dined on January 5, 2021
Overall3food4service2ambience3

Service was especially slow. Food was ok. Normally a great venue, truthfully my group was disappointed. Perhaps they were training new personnel, but it was confusing as to who was exactly servicing our table. Our first drinks didn’t even arrive until nearly 30 min after we arrived - and they weren’t busy. In fact, quite the opposite. Let’s put it this way, if I have to apologize to my team for a restaurant experience, it’s not a good thing.

SF
ScottF
Jacksonville
1 review
Dined on January 2, 2021
Overall5food5service5ambience5

The service, the food, the drinks were all 5 stars. We loved it!

JS
JannaS
New York Area
1 review
Dined on January 2, 2021
Overall3food2service3ambience3

Although it's a French restaurant there was a very small selection of french food and no french deserts...

H
Haveaniceday
Atlanta
2 reviews
Dined on December 31, 2020
Overall1food1service1ambience1

First time there, won't be back. Service and food were terrible. The drinks from the bar were good. Took a long time to get them.

D
Denise
Jacksonville
1 review
Dined on December 31, 2020
Overall5food5service5ambience5

First time for all of us and we will definitely be back!

OT
OpenTable Diner
1 review
Dined on December 31, 2020
Overall5food5service5ambience5

Our waiter was knowledgeable, friendly and attentive. We have frequented Bistro Aix numerous times. The food and ambience bring us back regularly.

PK
PaulK
Jacksonville
1 review
Dined on December 31, 2020
Overall5food5service5ambience5

Great food, excellent service from Amber, and highly recommend!!

JS
JoeS
Jacksonville
9 reviews
Dined on December 24, 2020
Overall5food5service5ambience5

Been awhile since we’ve been here but worth the trip from the beach. Super food and great service. You may be tempted to drink the escargot butter!! Delicious.

R
vipRobert1
Jacksonville
126 reviews
Dined on December 22, 2020
Overall3food4service3ambience3

Very good snapper sandwich. Service somewhat slow but it is the holiday season. The other customers with me also enjoyed their lunches.

OT
vipOpenTable Diner
Jacksonville
1 review
Dined on December 21, 2020
Overall5food5service5ambience5

Request Makayla as your server. She was personable but reserved, attentative but unobtrusive. So relaxing to just enjoy the company of your dining companions without worrying about your meal service (plates cleared, beverages replenished, etc.).

J
vipJulia
Jacksonville
8 reviews
Dined on December 18, 2020
Overall5food5service5ambience5

A lovely ambiance for our one-year anniversary, great drink varieties. Staff was helpful, recommended lots of stuff and we ended up getting the special for the night, which was as great as they made it seem! They also cleaned the tables thoroughly so we felt more assured for COVID precautions.

LS
LynneS
Orlando
2 reviews
Dined on December 18, 2020
Overall5food5service5ambience5

Great place. Relaxing after a long week. Great food and excellent service. A cut above

ML
ManuelL
Orlando
5 reviews
Dined on December 17, 2020
Overall3food2service3ambience4

I went for my anniversary dinner and expect more in the quality of the food. Poor quality and flavor on the food. Everything else is very good

J
Jaxfoodie
Salt Lake City
11 reviews
Dined on November 21, 2020
Overall1food1service1ambience2

Awful. Gone are the days of this place being a decent restaurant. I give it less than 6 months to remain open. Skip it. The service was dreadful. From the greeting forward. Ordered Escargot that’s a tough one as they are basically heat and serve but served with hard quarter sized chips of bread? Bread for the table was equivalent to a loaf of bleached flour Winn Dixie $1.49 bread nothing French. Artisan or rustic about it. Pizza was a disaster. Mushroom pizza. The crust was a thick gooey mess of dough with a scant covering of mushrooms. Sent it back got the check listened to a lame excuse from our waiter who then tells us he is the operations partner. Moved on and had a nice dinner at Rue St MARC. Date night rescued. I have given Aix a chance from it’s ownership changes from Tom Gray when it was excellent, Forking amazing restaurant group who lowered the bar significantly to this group who doesn’t have a clue and will shutter its doors.

Bistro Aix
Responded on November 28, 2020

Hi Jax Foodie We are sorry that you didnt like our food, we strongly suggest you not to get intoxicated before you go and eat in any restaurant from now on and i am sure the food will taste much better . It was very clear from the second you walked in, that it not going to be a good experience. All the best

Report
RS
RodneyS
Jacksonville
3 reviews
Dined on November 18, 2020
Overall5food5service5ambience5

The food and service was excellent. Social distancing was good, no issues.

f
fs4569
Jacksonville
12 reviews
Dined on November 13, 2020
Overall5food5service5ambience5

A delightful evening. A first-class place with a varied menu and reasonable prices. Aix used to be quite noisy but spacing the tables has reduced the number of patrons and the noise level is very acceptable.

OT
vipOpenTable Diner
Jacksonville
6 reviews
Dined on November 11, 2020
Overall3food4service2ambience4

We waited 1 1/2 hours for our food.
My fish and one veggie was $36

OT
OpenTable Diner
Jacksonville
2 reviews
Dined on October 30, 2020
Overall5food5service5ambience5

My dads birthday.

OT
OpenTable Diner
1 review
Dined on October 26, 2020
Overall4food3service5ambience5

This place had nice service and ambiance but the food was not excellent just alright. For the price point, I don’t see myself going back unless for happy hour, as they seemed to have a nice bar and staff.

MM
MarthasMix
1 review
Dined on October 24, 2020
Overall5food5service5ambience5

Wow! Scallops appetizer special was hands down one of the best dishes I’ve had in the last 6 months. I’m not sure what was in the creamy gravy/sauce underneath the scallops and healthy chunk bacon, but I almost asked for a cup to take home. Service and ambiance was great as well. Even with the reduced menu I still found so many things I want to try. Definitely headed back soon!!!

OT
OpenTable Diner
1 review
Dined on October 19, 2020
Overall3food4service4ambience3

Ahhh a bistro with nice provincial style cooking. Went there for lunch with my wife and friend. What better way to start with an apéritif so I ordered 3 kir’s but no kirs on the menu, and a no when I asked. I ordered the classic steak frites, that was nicely cooked  “a point” the wine I wanted wasn’t in stock. But I was recommended a very good Bordeaux instead. The cream brûlée was good. And finished off with an expresso. Pour moi it was a little over priced for the overall experience.

V
vipVailer
Denver
9 reviews
Dined on October 17, 2020
Overall5food5service5ambience5

Great food, service and ambiance!

J
vipJamie
Jacksonville
33 reviews
Dined on October 12, 2020
Overall3food2service5ambience3

You know, Bistro Aix has just never been the same since it was sold several years ago. Our server and service was great. The food quality for the price was poor.

M
M2005
Naples
1 review
Dined on October 8, 2020
Overall5food5service5ambience5

We are extremely cautious about eating out these days so I was happy to see everyone masked up with social distance. We had the calamari, wedge salad, and filet mignon. The food was excellent as was the service provided by Kendall. The wine list had a good selection and the cocktails menu had many good option. I recommend the the Bistro Mule. Delicious!

CD
CarolD
Jacksonville
4 reviews
Dined on October 3, 2020
Overall5food5service5ambience5

Nice evening out amidst the pandemic

b
vipbuzz
Jacksonville
11 reviews
Dined on September 26, 2020
Overall4food4service4ambience3

Great spot for late night, though light fare restricted to 3 pizzas (excellent though) or salads w shrimp, chicken & forgot 3rd item. Could use some sandwich choices especially after 9PM. Tho pizza was very good, it sat under heat lights too long, while awaiting 2nd diner's salad. Server busy talking w her associate, as pizza sat there right in front of her!?

k
vipkjtraveler
Jacksonville
10 reviews
Dined on September 26, 2020
Overall5food5service5ambience5

Great meal and service was excellent as usual. Fresh mozz and tomatoes appetizer was our favorite.

WT
vipWorldTraveler
Jacksonville
47 reviews
Dined on September 24, 2020
Overall5food5service5ambience5

Always a great dining experience at Bistro Aix. I had the escargot which were delicious. The happy hour special included the sausage and goat cheese pizza at a great price so got that. You essentially get a whole pizza! It was so good. My husband had the short rib special which was also delicious.
Service was great and they have started live music again, which was nice.

AO
vipAsadO
Jacksonville
22 reviews
Dined on September 18, 2020
Overall5food3service4ambience5

We had a great evening. Service was good. The only issue was my filet was over cooked. I asked for medium and it was well done. Didn’t really want to return it just because it was still good but preference would have been to have it a little less cooked. Appetizers were delicious and the drinks were great!

J
John
Jacksonville
9 reviews
Dined on September 12, 2020
Overall4food4service3ambience3

First date night eating inside a restaurant. Cocktails were excellent. Caprese Salad was delicious. Mussels were overcooked but still tasty. Mushroom Rigatoni was spot on with a variety of mushrooms with a nice chewy texture and a very rich cream sauce. Steak Frites included crispy brussels sprouts that were amazing. Steak was ordered medium and it came out rare with a cold center. I intended to share the steak with my wife but she doesn’t prefer rare so she only ate one bite from each end. She did eat most of the Brussels sprouts, they were that good. Creme brûlée was really good. Cote du Rhone white wine recommendation was perfect pairing with dessert. Server was excellent but very busy so it was13 minutes from when we sat down until she was able to take down our drink order. Men’s bathroom could have used a good cleaning. Restaurant was busy but tables were socially distant. Overall a good meal but the bill came to $225 for two people which is a bit too much.

AL
AlanL
Atlanta
1 review
Dined on September 11, 2020
Overall1food2service3ambience3

Worst night ever
Have visited restaurant several times previously
Due to the cost of food less likely to return based on last visit

OT
OpenTable Diner
Jacksonville
5 reviews
Dined on September 4, 2020
Overall5food5service5ambience5

Date night with my wife. Such a perfect evening and meal. Jesse, our server was incredible. The food was incredible, our cocktails were delicious and the restaurant was so clean and pretty. I’ll definitely go back.

RB
RoberttheBruce
1 review
Dined on September 1, 2020
Overall4food5service5ambience4

Bistro Aix came highly recommended, and I will pass along the same... A+

An outstanding dining experience. Delicious apps & entrees, extensive wine selection and a friendly, accommodating staff.

NM
NatohyaM
Jacksonville
7 reviews
Dined on August 28, 2020
Overall4food3service5ambience4

Went there for our anniversary and it was good service. The food was a bit overpriced since it was not the best tasting so i was a little disappointed. They kept the tables spaced out which i appreciated during the pandemic. The drinks were really good so I would go back just for the drinks!

MJ
MishaJ
Jacksonville
2 reviews
Dined on August 28, 2020
Overall4food3service4ambience4

This was our first visit to Bistro Aix. This is fairly upscale establishment and service was right at par for restaurant of this caliber.

My wife had the Pan-roasted Salmon and I the Cioppino. The salmon was adequate and accompanying sides OK, but she would not order this again.

The Cioppino was very good, as my wife would attest to. I very much liked it.

As stated, the service was on par - not certain if the staff was short but we were never left overly long.

We may try this restaurant again.

CN
CullNAiry
Jacksonville
21 reviews
Dined on August 24, 2020
Overall5food5service5ambience5

Reopened - wonderful.
New ownership - friendly and over the top service.
Food - a new kind of delicious.
Couldn’t have been better.

OT
OpenTable Diner
Jacksonville
2 reviews
Dined on August 22, 2020
Overall5food5service5ambience5

Our server was spot on, food heavenly

OT
OpenTable Diner
Jacksonville
4 reviews
Dined on August 22, 2020
Overall5food5service5ambience5

Great food and excellent service! I also appreciated the conscious effort to keep the social distancing for seating. Lovely experience!

FAQs

Bistro Aix offers takeout which you can order by calling the restaurant at (904) 398-1949.

Bistro Aix is rated 4.4 stars by 2537 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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