Great food and relaxing atmosphere. Really enjoyed our Anniversary date night. Service was prompt and friendly. Highly recommend this place for a fine dining experience.
Extremely disappointed with our latest visit to Bistro Aix on Saturday evening. Took some friends who have never been to celebrate my birthday, and had been raving to them about the food and service. We waited an hour for an appetizer of blue cheese chips and then were served French onion soup that was cool to lukewarm under the melted cheese. Our waiter took the soup back and brought it back warm but never once apologized. Then, we waited over an hour more for our main order which for a table of six, consisted of three burgers, a salad and a bowl of soup. Not exactly a difficult or extensive order and we had ordered before the appetizer arrived. When we inquired after more than an hour, our server said curtly 'yes, it's in the window now. I'm going to get it.' Again, no apology for the delay. The restaurant was remarkably only half full on a Saturday evening at 7pm. When the food was finally served, the calamari on my Aix salad was ice cold and rubbery. I discreetly told the server the calamari was cold and asked him to just take it back. He did remove it from the bill (I didn't eat a bite) but again, never apologized for the disappointment. We ordered a creme brulee for dessert and it was marginal at best. We didn't leave for over three hours after we were seated~ we left exhausted and disappointed. I've dined at Aix several times and often brought friends and family there from out of town. We have always had excellent food and service in the past. I am really disappointed with our most recent visit and would definitely be hesitant to recommend to anyone based on our experience. I hope it was just an off night and not indicative of a downward trend in service and quality.
The staff was excellent. I was on a date and the table picked out was perfect. Food was terrific and the desert was fabulous. Great setting and a great vibe here
Great ambiance when not crowded, but loud once tables begin to fill up. The restaurant is so beautiful and has a great vibe. Our service was excellent, properly attentive and helpful with food selections. Food is overall very good, but we had a couple of items at our table which were not 5-star. Still one of of "go to" restaurants in Jax.
The food is amazing and the service is phenomenal.
Excellent, as always. I
We’ve been dining there since 2001. Always the favorite even after Chef Tom left
Their French Onion soup is outstanding.
The server was very attentive and made sure water glasses were full and we were enjoying our meal. We were able to have a great conversation even though their were people all around. I highly recommend going to Bistro AIX for lunch or dinner for a special occasion or before a concert. I guarantee you that you will not be disappointed.
Duck confit appetizer, steak frites, and short ribs were all superb.
This is an excellent place to have a great dining experience! If you haven’t been here, you owe it to yourself to try it. The service was fantastic and the food cooked to order (and I am particular). We were happy.
Great atmosphere and service. Everything we ordered was tasty.
Group outing for bookclub! Delicious food and excellent specials in the bar!
Outstanding in every way, particularly our waiter.
Nice as always
Love this restaurant. Ate in the bar area; mellow live music added to the ambiance. Food was terrific as always. Faith took wonderful care of us.
It’s kind the Menu has changed and now offers some “casual” meals.
Dinner was as good as always!
We had a reservation and we were seated right away. Our server was awesome, the food was great! Blue cheese chips were awesome, the entree’s we had were great, filet and shrimp pasta, thank goodness we did the small plates, as there was more than enough food!! We had a great evening and will definitely go again!!
My niece was passing through and visited with us!
Recent lunch with a friend. Food good, not outstanding as open table would suggest with five stars, but gave it 4 stars, service was excellent and ambiance always nice.
interesting menu, tasty escargot, the staff was very attentive and we enjoyed the evening
Great oysters, cocktails and service! This is a great place for an after movie bite to eat.
Our server Brandon was excellent. He made great beverage suggestions and he was a very pleasant and attentive server. I have loved every experience I've had when dining at Bistro Aix, and Saturday exceeded my expectation.
Loved our server. The individual who sat us was somewhat rude.
Nice location..good quality..a bit pricey but will return
Favorite date night spot! Great food, service, and drinks.
Enjoyed ourselves good food (seafood was amazing), good service and nice atmosphere
Expensive for average food. Service is typically good but was sub-par this visit.
I have been here many times for lunch and have had good food and service. Unfortunately this dinner was pretty disappointing. The service boarded on non-existent. My dish was pasta which was tasty but cried out for bread which I had to ask a different server for since ours didn’t check back with us after dropping the plates. The atmosphere was very pretentious which again was disappointing. I have had many servers who were good and made us feel welcomed. Luckily we still had a wonderful time.
Always great table service and excellent food.
Excellent food loved the tuna tatare and escargot. Main od steak frites and duck were also very good
Service was also great and up to level of the restaurant. Would recommend.
Dean made the experience. Very good service. The broccolini is too spicy.
Been going for years but it’s crazy noisy and the wait staff was rushed and impatient. Not well trained. Acted like it was a fast food restaurant
I’ll start with the good things... the atmosphere was great, as was the live music. However, the appetizers were mediocre, and our waiter seemed like he was on some type of amphetamine.
Excellent food & great presentation. Old fav that is consistently good. Always A bit noisy there & always a fantastic selection of generous portioned decadent deserts.
The blue cheese chips are always outstanding. I was happy with the filet and augratin potatoes but they did need more salt. The server had the bartender make a special drink for me on my birthday. I wanted something sweet, fruity and not too strong. They hit it out of the park.
We ordered a cocktail, appetizer, soup/salad, bottle of wine, and entree. Our courses were not timed out well. I may be spoiled and picky but each course should be spaced out well as to not make guests feel rushed. When I order that many courses I need a break and time to just enjoy my date night.
Food was great. Scallops delicious. Loved the cheese board as well.
Three of us went to BA to have a serious talk. Our server was perfect! She was sensitive to our intense conversation, but quietly and cheerfully went about her duties to ensure we got what we needed. I had the mussels, two of which tasted a little “off”, but the salads and other dishes were excellent! Most important, the ambiance was cozy and quiet, just as we had hoped. Welcome back, Bostro Aix!
We have eaten at Bistro Aix several times. In fact it is one of our favorite Jacksonville restaurants because each menu item is prepared & presented at a level one would expect of a more expensive restaurant. Tonight we shared the smoked salmon appetizer, an always delicious dish. My husband had the smoked tomato soup while I ordered the chopped Caesar salad. Both were perfect. He had the tuna loin ( just seared) &, for the first time, I ordered a pizza, which was far more than I could eat (home in a box it went). For dessert we shared a petit four & a macaron, which was just enough to complete the meal (both were delicious). The service was excellent as usual.
The only “complaint” we have is that dessert prices have been raised to a level ($12 or $13) not found in other comparable restaurants. So it will be a single petit four or macaron whose pricing is far more reasonable.
First time at this charming downtown JAX restaurant. Great service, great food, easy parking.