Big Easy Canary Wharf

3.9
4221 Reviews
£26 to £40
Barbecue
Big Easy Bar.B.Q & Lobstershack. Home smoked Bar.B.Q, Fresh East Coast Lobster, Frozen slushy cocktails, over 500 whiskies, rums, ice cold beers on tap, live bands every night. We are a local institution, with an international following.

Our truly spectacular venue at Crossrail place, Canary Wharf can also host parties & events of all kinds from 50-500. We proudly feature a wow factor 10m bar, The Rum Lounge Bar (hosting up to 100 guests) an elegant Private Dining Room, The Captains Table (seating up to 26) not to mention the wrap-around external terrace with sweeping views over the dramatic skyline of Canary Wharf the City of London - no better place to watch the sun set with Daiquiri in your hand!

*Please note our kitchen closes 30mins prior to our closing time

Support Big Easy Canary Wharf during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
What 4221 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.9
food
3.8
service
3.9
ambience
3.7
value
Noise · Moderate
76% of people would recommend it to a friend
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OT
OpenTable Diner
London
7 reviews
Dined a day ago
Overall5food5service5ambience5

Great food, excellent service and nice setting - highly recommended!

OT
OpenTable Diner
1 review
Dined a day ago
Overall4food4service4ambience4

Very lovely location and the food was tasty!

SD
SabireD
London
2 reviews
Dined a day ago
Overall5food5service5ambience5

The food was excellent the staff very helpful and the service was great
We will be going again. The Lobster was extremely fresh. Highly recommend 🙏👏🏻

SL
StevenL
London
1 review
Dined 2 days ago
Overall4food4service4ambience5

Great location. Really nice view and keeps the sun all evening. Service and food were good too.

L
Laura
London
1 review
Dined 2 days ago
Overall2food1service1ambience3

Went on a Thursday to get the special, to find out once I go to place my order that they sold out of Lobster and Steak , this should have been mentioned before even arriving at the restaurant and not while ordering food

OT
OpenTable Diner
London
1 review
Dined 2 days ago
Overall1food1service1ambience5

They ran out of half the menu, and failed to tell us until after we ordered. VERY ANNNOYING!

f
foodie101
London
1 review
Dined 2 days ago
Overall2food1service4ambience2

as a restaurant known for your lobster, i suggest telling people before they are seated that you don’t have any lobsters! would have gone to another restaurant but as we had been seated decided to stay. pulled pork sandwich was okay, although a bit odd that the sandwich is covered in coleslaw, and you get coleslaw on the side as well? perhaps would have been better served with a salad or chips.

L
Lucia
London
2 reviews
Dined 2 days ago
Overall4food3service3ambience4

Good for Happy Hour cocktails and meaty, hearty dishes.

TA
TATYANAT
London
1 review
Dined 2 days ago
Overall1food1service1ambience1

Terrible service. We were served flat Prosecco; advised that the kitchen run out of lobster ( the reason we came to Big Easy) @ 17:00!

PD
PaulD
London
1 review
Dined 3 days ago
Overall5food5service5ambience3

Food as good as ever - less ambiance in outdoor seating

LL
LornaL
1 review
Dined 3 days ago
Overall5food5service5ambience5

A wonderful lunch date with my husband. Food was great and good value for money.
Staff were so lovely.
We will be booking a table for next week.
Thank you Big Easy you are the Best!!

L
Lands
1 review
Dined 4 days ago
Overall2food1service4ambience2

Alfresco dining.

We came on a Tuesday, as we entered a young man was leaving and warned us of what was to come. They ran out of prawns which make up a large portion of the menu and the Tuesday deal of unlimited large prawns, instead they offered popcorn shrimp for the exact same price which didn’t make much sense. So then I proceeded to ask for the full lobster which they had said they had run out of and they only had half a lobster available, so naturally I asked if I could have two halves to make a whole? Which they said wasn’t possible. I did try to book elsewhere in the area however everything was fully booked so I had the tiniest half lobster which was cold and I had to send back.

Staff was great but food is whack. Won’t be seeing me again unfortunately.

TLDR - half the menu unavailable and food was less than mediocre and lobster was too small.

F
Freezing
London
1 review
Dined 4 days ago
Overall3food4service4ambience1

Due to the covid restrictions, it was just plain cold being outside, with no heat lamps (despite asking for some). As such, we left early.

D
Daniz
1 review
Dined 4 days ago
Overall1food3service1ambience1

No outdoor heating, no blankets. Food was okay but was cold when it was served. Seated very far away and service was slow. Took food away and was initially told I couldn’t, then the second time I could and they would give me takeaway boxes. When asked if I could have bags, first lady said no but another server offered us some. Some of the servers were rude, did not have time for our table, didn’t want to be there, didn’t explain the menu or specials etc and didn’t even make eye contact! Shocking. Very disappointed about the service. I will not return & will not suggest to any of my friends. Shame..

I understand it’s COVID but this was booked for a birthday. No special treatment and put in a very cold area.

VS
VitasS
London
1 review
Dined 4 days ago
Overall1food1service1ambience1

Everything was bad. Service, food, atmosphere, don’t recommend

KK
KK2000
London
1 review
Dined 4 days ago
Overall3food2service1ambience4

Went here for dinner with my boyfriend. Didn't have what I wanted on the early bird menu (which is only £10) so I decided to order off normal menu. I paid £24 for 3 ribs and 3 shrimp when my boyfriend paid £10 to get 2 ribs included in his meal?? I also asked the server if this would be a rack of ribs for £24 which she said yes and then out came 3 ribs. Even these ribs were not very nice. Very disappointed as I’ve always talked highly of this place.

E
Eaea
1 review
Dined 4 days ago
Overall5food5service5ambience4

Good food, too bad it was very windy and it was outdoor eating

OT
OpenTable Diner
Aberdeen
1 review
Dined 5 days ago
Overall5food4service4ambience4

Great experience! Food was yummy and service was quick.

CV
CarlV
London
1 review
Dined 5 days ago
Overall3food2service4ambience4

Starters came out not piping hot , beans were cold ,

TM
TraceyM
1 review
Dined 5 days ago
Overall2food3service2ambience2

I was very disappointed to be sat in area that was very cold and windy, the table heater was not working and no effort was made to find a replacement or another table. We spoke to several members of staff and someone who appeared senior and in different to our issue. We spent £150 I think a little more effort should have been made.

AB
AlineB
1 review
Dined 5 days ago
Overall5food5service5ambience5

Very good food, good value, friendly staff. We'll definitely go back.

MS
MiriyaS
London
1 review
Dined 6 days ago
Overall5food5service5ambience5

Very friendly waiter and exceptional service, wait was long but it was a Sunday evening.

CR
ConnorR
1 review
Dined 6 days ago
Overall2food2service1ambience3

We arrived with a 6:30 booking and found a queue of at least 25 people - we presumed this would be of no concern as we had booked. We informed the host that we had a booking, only to be informed that everyone had a booking and we would have to join the queue. Although the host was clearly stressed and completely overwhelmed, this was unacceptable. She informed us the restaurant was “overbooked”. We waited for 50 minutes past our original booking time and were finally seated at 7:30. Considering the time we had just waited we were met with no apologies and felt rushed to order. We ordered two of the most expensive dishes on the menu, both of which arrived cold. I requested for my steak to be heated up and was given no apology - by the time it was bought back I had finished the rest of my meal. We finished our drinks and requested the bill, and were met with an audacious £14 service charge, which we refused to pay. The waiter made no attempt to apologise or ask for any feedback. This was our first meal out since Christmas and we were very disappointed. The establishment is clearly understaffed and overwhelmed, and the food did not represent the price tag that came with it.

SR
StephR
London
3 reviews
Dined 6 days ago
Overall2food4service2ambience2

Unfortunately it was chaotic. Looks like the restaurant was very understaffed. Waiting staff were all over the shop, running around, cursing and at wits end. Cleaning materials left on our table. Staff were very stressed. We were on edge the entire time. The drinks very slow. They also ran out of bread which was very disappointing as i wanted a lobster roll.

Definitely need more staff!!! Won’t be coming back again as felt anxious the whole time what should have been an enjoyable experience.

DM
DM44
London
4 reviews
Dined 6 days ago
Overall5food5service5ambience5

It was great.Food, drinks and environment were amazing. Thank you!

HL
HannahL
London
2 reviews
Dined 6 days ago
Overall3food5service1ambience2

Food was great! However, the service was appalling! We asked about five different waiters for drinks and sauces yet none came; and despite not being given our drinks they were still added to the bill at the end as well as a larger service charge, despite the service being poor. Sitting outside was actually not bad as they had heaters above each of the tables and even when it started raining you could not feel it at all so that aspect of It was good!

NG
NicoleG
London
1 review
Dined 6 days ago
Overall1food3service1ambience3

Shockingly poor service. Staff don’t remember orders, little to no effort to help when I asked if we could move tables as we were sat at a high bar setting which was uncomfortable to eat at. Rude and dismissive attitude, staff don’t know the menu, don’t bother.

OT
OpenTable Diner
London
1 review
Dined 6 days ago
Overall5food5service4ambience4

My partner &I went out for 1st date night post lockdown & we loved every bit of it. The food was really good & worth the price too.

PJ
PJay
London
2 reviews
Dined 6 days ago
Overall3food3service1ambience4

Lack of staff. To get one thing had to remind at least 3 times. Very poor service.
-food quality has gone down compare to before. Like Apple crumble had homemade custard before, but now lumpy stodgy custard from a packet.
Pork Ribs were super dry and felt like eating sticks.
Lobster was extra small and rubbery.
I used to love coming here... sad!

GH
GillanH
London
1 review
Dined on May 1, 2021
Overall3food5service5ambience2

Sitting outside wasnt great. Very cold and quite windy. Heaters did make a small improvement but food gets cold so quickly its not worth ordering anything.

Having said that. Food was very good and service decent given the circumstances. Looking forward to returning when inside seating is granted

EB
EatB
London
1 review
Dined on May 1, 2021
Overall4food5service3ambience5

Our food was delicious and it was quick service. Didn't feel rushed out once time was up. Only negative was that the system to getting in and getting seated was chaotic and we weren't seated until about 20 minutes after our booking time.

PA
PAob
Birmingham
1 review
Dined on May 1, 2021
Overall2food3service1ambience2

Food was okay ,quite overrated . The service was too slow , kept calling the waiter to come and oh the bill . They need more waiters tbh . Also need outdoor heaters as outside was too cold to eat in . They should have more table booking slots

PJ
vipPeterJ
Essex
5 reviews
Dined on May 1, 2021
Overall4food5service3ambience5

Bit of a long wait, even with a booking: food and service were very good.

CV
CamiloV
London
1 review
Dined on May 1, 2021
Overall2food3service1ambience4

Very busy, very disorganised, manager tried her best but the staff didn’t help, wrong food at wrong table, ages for drinks orders and very prompt when moving people on, overall probably wouldn’t go back as there are so many places to eat in the area.

SH
SusanH
London
1 review
Dined on May 1, 2021
Overall4food4service4ambience4

Easy to book online, the lady was helpful when taking our booking reference and seating us at a table. The food was lovely, however I could not distinguish between staff taking orders and customers as there is no real uniform or name badges to identify who actually works for the Big Easy. I enjoyed our overall experience but service could be a little bit more organised with clear communication.

M
Mrln
London
1 review
Dined on May 1, 2021
Overall5food5service5ambience5

The food is amazing and the service is the best but make sure you have a reservation in order to get in.

OT
vipOpenTable Diner
London
1 review
Dined on May 1, 2021
Overall3food5service2ambience4

We was seated an hour after our booking time, which was very poor, however once we was seated everything was perfect including the service from the waiters

JG
JacquelineG
London
1 review
Dined on May 1, 2021
Overall5food5service5ambience5

The food mas excellent and the service was outstanding. Wish I had taken the person who served us name as he was amazing and made our experience even more wonderful.

AC
AdrianC
London
3 reviews
Dined on May 1, 2021
Overall1food1service1ambience1

Visited for my birthday with friends. 30 minutes into our booking, no Prosecco, no glasses. Food arrived, still no drinks, requested several times. Prosecco arrived, no glasses! Food average, empty condiments brought to table with broken salt grinder. Requested further Prosecco, it just didn’t come. All around the service was absolutely terrible. It was a very disappointing brunch. There seemed to be a huge lack of communication between staff which ment we were left high and dry. Sadly not a birthday brunch I will be remembering.

TG
TerryG
London
2 reviews
Dined on May 1, 2021
Overall5food4service4ambience4

I had the big pig bbq bottomless brunch
Very very nice plenty of food to date
The only thing was my corn bread was a little burnt but still ate it
I will definitely be going back at some stage

FAQs

Big Easy Canary Wharf offers takeout which you can order by calling the restaurant at 020 4580 1172.

Big Easy Canary Wharf is rated 3.9 stars by 4221 OpenTable diners.

Big Easy Canary Wharf does offer gift cards which you can purchase here http://bigeasy.co.uk/#home-gift-vouchers.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.