Benvenutos - Middleton
Topped with cheese and one topping
Chicken and spaghetti in a white wine alfredo, baked with a five cheese blend and an herb crust topping
The food was good, not great; and our service left something to be desired.
Sat at the table for 20 minutes before being asked for drink order and didn't get any bread until 30 minutes of sitting at the table not being helped. Terrible service, ok food, wouldn't recommend.
We went for Valentines day. When they seated us they put us in 2 top right next to another couple rather than in a more private setting even though they they lots of other tables open .
I mean outside of the food taking an hour and 30 minutes and being wrong while also not offering much to make up for it it was a just ok experience. The best part was our server who was the bar tender and overwhelmed understandably.
Pretty much the worst restaurant experience we have had living in Madison.
We were not seated for our 7:30 reservation on New Years Eve until after 8. It was difficult to find someone at the host station to see what was going on. It took too long for the order to be taken and delivered—almost 9 pm. A basket of bread was spilled on me. Our server was quite apologetic about the delays and the spill. The food was very good. Perhaps they need more staff. A good amount was taken off our bill without us asking.
New Year's Eve. Understaffed, but that's the name of the game now days, especially on a holiday. Reservations at 7:15 pm, finally flagged a server at 8 pm for water and went to bar to get our own drinks.
My wife and I took our family to this restaurant to have what we expected to be a very nice meal and it turned out to be quite possibly the worst meal I've ever had at a restaurant. There were 8 people in our party, two of which were our 6 and 8 year old grand daughters. After we were seated our server came by to begin taking our orders. None of us caught her name and it appeared she had a problem understanding English. My daughter ordered lemonade for our 2 grand daughters and the adults ordered wine or a cocktail to enjoy with our dinners. After a short time she brought the drinks we ordered to the table and then left. When our server returned and began taking our orders that's when the problems began. With the exception of the orders for our grand daughters the rest of us ordered meals that included either a salad or soup with one side order. As she moved from person to person she neglected to ask my wife, 2 of my daughters, and my son-in-law what side order they wanted. As each person gave her their order it appeared she was confused in what they wanted so we had to tell her twice to make sure she understood. She then left and we waited for what seemed to be a rather long time before the meals were delivered to the table. The problem here was the food was delivered to our grand daughters one item at a time instead of bringing their entire meals together. The little ones completed their meals without the rest of us being served. Once our meals came out they were also delivered one item at a time instead of everyone receiving their entire meal. Once the food was finally delivered and we began eating we discovered the meals weren't good. My wife and I ordered Walleye and it was dry, tough, and it was very apparent the fish was not fresh. After the meals were delivered our server disappeared and never returned to see if we wanted to order another drink. When she finally did reappear I asked for the check so we could leave this establishment.
We just stopped in for lunch. It was quiet. Service was very good. The food (primarily Italian) was fine. We did not sample any wines. It was a pleasant lunch at a nice spot. It might not be perfect for a night out, but if you just want tasty Italian food in a nice atmosphere, this place is very good.
Friday we had our first date at Benvenutos and it was [perfect! We enjoyed the food, wine and ambiance. It could not have been more perfect. Thank you.
The last three times we were there, Sandy was our server. She is awesome! Always love to visit this place. Usually, we go there on date nights. This time it was for a family night. Always the best experience all around!
All was good
Made a reservation for lunch for restaurant week. No employees upon arrival in receptiom or bar area. Seated after about ten minutes. Never received confirmation we were checked in to Open Table - asked repeatedly - clearly a language barrier existed. Appetizers were fair. Main entree of steak was overcooked and extremely salty: mashed potato had large unmashed portion in middle. Dessert was underwhelming. Asked again about check in to Open Table and clear employee didnt comprehend. Will not return.
Good food. No issues
Made an online reservation and received a confirmation but they did not have my reservation when we arrived. Since they were not busy that evening it was not a problem!
The vegetable pizza was excellent! The service an waitress was very friendly and attentive!!
Our service was beyond bad. 2 hours to wait for marginal food. The waitress never cleared our table from the first bad salad course to the entree we waited for for 2 hours. Manager had to come out to help. Disaster
Our server would disappear for long periods of time. So much so that other staff would come over and ask if we needed anything. Restaurant wasn’t that busy I don’t know where she kept going. She admitted she normally works breakfast which is a help yourself buffet. The food was delicious as always we’ve been here many times. We were there for Mother’s Day.
We took mom for her 60th birthday and we’re very well attended to by our waitress. A little surprised it was attached to a hotel but that’s on me. The food was decent, a little heavy-handed in the marinara, but the bruschetta was delicious, and I thoroughly enjoyed the Benvenutos pizza and bottomless mimosas (Sunday brunch). We’ll likely try the other Benvenutos locations in the future.
Delicious chicken tettrazini. Generous portion. , salad and bread included. Generous wine decanter. Great dinner in quiet atmosphere.
I just find the food here so mediocre. Our server, Sky, was great.
I'm generous and it wasn't awful. a nice "fancy" place for a cheap price
Our visit was on Valentines Day. Nice menu with vegetarian and healthy options, reasonably priced. Music set a romantic tone. The host and manager were delightful, but our server was dismissive once we ordered water only to drink. While the server to the adjacent tables was friendly and made sure guests got water and drink refills, we received none. Our orders included ribeye and chicken picatta — both were very good, and the brussel sprouts were awesome. We got dessert “to-go,”: cheesecake (good) and molten lava brownie (incredibly decadent). Would recommend and will visit again.
Service was not very attentive, nor was it very well trained. We waited longer than normal for a wait person. Bread was brought to the table, but I had to ask for bread plates.
It was good, however the ribeye steak that I had was on the tougher side. Made better steaks at home the week before
The menu items we ordered were both excellent, although we don't need portions quite that large. The wine selection is good, as is the ambiance, service and overall noise level. Overall value is constrained by some pricey items.
It had been a couple of years since we had been to this location. We thought it would be a great way to celebrate Valentine’s Day, and I wish we would’ve chosen someplace else.
They took my favorite entree off of their menu, and when I asked the server about it, she said they keep changing the menu. Who takes a tenderloin off of the menu? That would not be my first choice to take off.
We both chose a chicken and mushroom dish. Nothing about it said $16 dish. Good grilled chicken, but I can also cook a good grilled chicken. The mushrooms and “gravy” were so bland. I could barely even eat the garlic mashed potatoes because it had WAY too much butter and garlic. I didn’t know that was possible!
I actually left hungry. Next time we will invest in another restaurant.
We waited forever on the food. I received my steak w/o a steak knife. Two side salads were missing, etc.
They “didn’t have” the reservation I made for my daughter’s homecoming group of 15 people when they arrived tonight. Upsetting because I received an email this week confirming it, and I also called on Thursday to confirm again because I didn’t want them to run into this! When I called the restaurant to see what the problem was, the manager said I must have made the reservation at a different location—no I didn’t! She wasn’t listening to me and offered no apology for the confusion. At least the kids were able to be seated. Not sure if it’s the restaurant or Open Table that had the problem, but unnecessary frustration.
The entrees were mostly traditional Italian and well done. Mine was the lobster ravioli special in a limoncello sauce and it was exceptionally good. The other entrees in our party were good but not exceptional. Great service. I would go back if I was in the area.
Overall our experience was meh. First, our reservations were confirmed by Open Table, but the restaurant said they didn’t have it. Luckily, they could seat us without any problem. The server was very nice but didn’t know the details of the special (a Friday night fish fry) and ordering got a bit confusing for some reason. After she took our orders, she came back to us with the details about the special. We appreciated that. Some of us enjoyed our food (lasagna, lake perch, spaghetti with meatballs, and zucchini pasta were ok or good), others were disappointed (margarita pizza - without any sauce or oil on the crust, but just crust, tomato and cheese). When the various servers came to the table with our food, we had to tell each server who was having what. So, all in all it was ok, nothing special. Could be much better.
We had a large group of people and it was handled very well.
My dish was not great (seafood canaloni) but other dishes were good.
The food was good but our waiter seemed inexperienced. He asked us if we wanted bread, we said yes and he forgot to bring it. Wasn't very attentive to checking up on us etc.
It took 20 minutes for our server to appear, but once there she did a good job. The food seemed overly salty. Concerned that you have romaine lettuce while there is an eColi outbreak related to romaine (how can you be positive it is not from the affected area?). Nice that you have calorie counts on the menu, sure opened my eyes.
We had a reservation for 13, the day before I was called to see if we minded moving into a larger room. I said that's great, but I didn't realize that meant we were going into a very bland banquet type room with other large tables. Our server did her best but was very short handed, so everything was slow. Just getting our drinks was 30 minutes- think there may have only been 1 bartender. The food was OK-I can't believe the pasta was homemade as it states on the website? I was also disappointed that the interior pictures shown are not from this location! So if you think it looks really cute-it doesn't inside. That location must be Madison, not Middleton. We were celebrating our daughter's college graduation so it was all a bit disappointing to us.
We went to Benvenuto's to celebrate our anniversary. In the past we've been fans of Benvenuto's restaurant but have never been to the Middleton Wisconsin location. We made a reservation showed up 5 minutes before our reservation and we're seated immediately. That's when it went downhill. We sat at our table for at least 10 minutes prior to anyone even asking us what we wanted to drink. There was a plate left on the table that had herbs for the oil and Herb dip for the bread that was there I believe from the people that ate there before us. And this was never removed or changed out even when brought to the attention of the wait staff. We finally had a waitress asked us if somebody had helped us and we said no so she took our order for drinks and then asked us incredulously if we wanted the bread that went with the table. Our drinks were brought to the table my wife had ordered a raspberry lemonade when it reached the table it was completely undrinkable. The waitress came to the table we mentioned it and the drink was remade and it was better. At this point there was another waitress that got involved and the service didn't get any better. We ordered our dinner entrees That were supposed to come with a salad. We were eating our appetizer when they brought our entrees out never did they bring the salad out. I brought this to the waitresses attention she was apologetic but it was never offered to be fixed. As we were eating our dinner nobody came back to check in to see how are meal was or to refill our drink glasses. It was at this point that I asked to speak with a manager. The manager came out and we explain to him what happened he was apologetic and offered us one of our entrees for free and a free dessert more than I was looking for at that point in time. But when the bill came the discount was not even for an entree and we had to wait forever for the check. I would not recommend Benvenuto's of Middleton until they are able to get their act together.
Food was ok at the best, drinks mediocre but service was terrible. We had a very inexperienced waitress where she would bring two drinks and forget the third or brought one meal and the other came 20 minutes later. I was sharing a meal with one friend. It came with a salad and a side. She brought one salad, so we thought since we are sharing, that was it. While we were almost done with it, she came back with two morw salads. Wouldn’t recommend. Go next door to Biaggies if you are looking for good food and service
Couldn’t recommend it after our experience. Made the reservation on line.
When we got there they didn’t have the table ready as they told us there was no reservation.
There was just one server, who we wondered if he was the cook also as the service was
Terrible. Only saw two other people in the restaurant. Have the rewards card but did nit bother as I am sure it could be sometime before we bring friend there again. We had been there several times before and have never been disappointed.
Benvenutos - Middleton is rated 3.7 stars by 85 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.