Bentley's Grill - The Grand Hotel in Salem
We had an excellent lunch. All of our food was fantastic!
Thank you so much, Tanya!
I went to dinner here with some friends. The description of the food seemed off. And unfortunately the food did not meet my expectations. Some examples: the appetizer and description from the waitress seemed like a cheese dip, but it was a thick slice of cheese that was cooked (broiled maybe?). I ordered the seafood risotto and the rice was definitely a white & dry rice on top of a tomato sauce with mostly rubbery seafood. The steak someone else ordered came much too over cooked and it was limp, which we found odd. the service was okay and they comped our entrees since we sent it back and chose to not eat there. It also took maybe just under an hour for our us to finally receive All of our food. Which we ended up ultimately sending back.
I have seen many good reviews, so maybe this was just an off night. But I wanted to at least share my experience.
Dear Guest, Thank you for bringing your dining situation to our attention. We want to sincerely apologize that your experience with us didn’t meet our standards of quality service, and understand how frustrating that must be. We truly appreciate your honest feedback and will share your review with our team to prevent any further incidents. We are dedicated to providing outstanding guest service and look forward to seeing you again in the future.
Wonderful date environment
Food was amazing
We enjoyed our dining experience. The food was great and our reservation was honored immediately. Our server, Dustin was attentive and provided excellent service and advice on menu items. The others helping with our service were very helpful as well.
Food was excellent. Waiter could have been more prompt with drink refills.
We appreciate your feedback and will take it into consideration for the future, Carol. Thank you!
Everything was great. Gave us free dessert for our anniversary.
Happy Anniversary, Jeff! Thank you so much for dining with us!
Food was excellent and the service was great! Took my son here for his 40th birthday and it was perfect. I will definitely be going back again soon!
Thank you so much for sharing your special event with us, Cynthia! We're excited to see you again soon!
We go here often. In fact it was my wife's and my first date place, and I'd even say it's our place. Beautiful hotel and restaurant. We tried some different things on the menu and our curiosity paid off.
Thank you so much for being amazing guests and for trying new items on our menus, Kevin! We appreciate your feedback, and look forward to your next visit!
Service and the drinks were, as usual, above and beyond. Ordered the prime cut rib eye, and was delivered a chunk of meat, that was very, very large. Wish the waiter would have advised the enormous size of the portion. Would certainly return for future meals.
Thank you for your feedback, Jack! We appreciate your comments!
Thank you so much!
We had an absolute wonderful time and dinner was fabulous!
Thank you so much, Layne!
We enjoyed our experience at Bentley's! We love the cozy atmosphere and the service was friendly, professional, and promp. All of our dinner selections were outstanding and delicious. Bentley's is our favorite restaurant in Salem! Very classy!
We are so happy to hear that we could provide a wonderful night out for you, Sandi! Thank you so much for dining with us!
Daniel was great--knowledge of menu; worked very well with special dietary requirements; was a very pleasant conversationalist;
This is the second time Daniel has been our server and we love that experience.
It was good to see the bar and dining room so full, especially on a Monday evening. It speaks well for the excellence of the restaurant!! At the same time the noise level was very comfortable (the high ceilings?)
Thanks for another great experience.
Thank you so much for being such an outstanding guest and for your kind comments about Daniel, Charles! We will be sure to let him know to keep up the great work and that you appreciate him! We're excited to see you again soon!
The service was great. The food wasn't special at all... really blend. The prices were a tiny bit high for what it was.
It was a little noisy but nothing crazy...
So oevrall all... Meh... you're not going to be disappointed but nothing special... it's an OK option.
The bar is great though, great Bartenders, really good drinks... that I will recommend...
Thank you for your comments. We learn from everyone’s perspective and appreciate you taking the time to share your thoughts.
Awesome food. Great service. Only slight disappointment was the desert wasn’t served with Tillamook ice cream.
First time - Our gift to our Grandaughter to celebrate her 21st birthday. She wanted to go to a fancy restaurant to order a glass of wine. While she didn't get a wine she did enjoy a couple of fun cocktails.
She ordered the Ribeye and I ordered the Filet Minon, both were great.
The service was great and as I was looking around I realized one of the reasons why. Turns out this place is owned by VIP'S Restaurant, a place I was employed for over ten years as a young woman. Small world and at age 65 it brought back many good memories.
Keep up the great work and clean place to eat.
Dear Patty, We are so honored to receive such amazing feedback! Thank you so much for being an outstanding guest & patron! Happy Birthday to your granddaughter, and we hope to see you again soon!
Had a large group reservation everything was handled well and as always super cocktails
Thank you so much for hosting a group with us, Richduncanco! We're so happy to hear that you enjoyed our cocktails!
Yum and fun!!!
Thanks a bunch!
This was our first time at Bentleys Grill. We wanted to find a good place for a birthday dinner, but know from experience that generally the chefs assigned to Sunday aren’t always the best. Not sure who was in the kitchen, but clearly the staff on shift cared about food.
Everything we had, from Starters to Mains were not only good; they were the best we have ever had. The plating and presentation on everything was perfect.
We started with the Calamari Satay, an original approach. The skewers were the nod to Satay, the breading wasn’t, but was scrumptious, as was the spicy dip. The Tempura prawns were flawless, the Asian slaw with both was delicious.
My husband had the Scallop dinner, the pineapple saffron sauce was incredible. My son had the Fettucini Prawns...delicious! I had one of the specials, a Sea Bass with risotto...again, superlative! We had no room to sample the desserts, but as we plan to return, I’m sure we won’t be disappointed.
The service was well paced and attentive, without hovering. We are still talking about this meal a few days later. Bravo,
The food was spot on! The service was spot on! The perfect restaurant experience for our party of 6. (Which is hard to achieve these days at most places.) We’ll be back soon for sure!
We are absolutely thrilled to hear that you loved your dining experience with and and we are excited to welcome you back soon! Thank you, Tracy!
Very comfortable place to have a beverage and share some time The food was outstanding
We are so flattered by your review, Richduncanco! Thank you!
Generally very good food. Service was good as well. It's a little big and noisy but they have enough staff to handle the crowds. Variety of menu and prices. Consistently good
Thank you so much for your comments and for being an outstanding guest, Mike!
Great service and good food . Nice special selection. Next time will request that we be seated by a window if possible as the people behind one couple was very loud and kept bumping the back of their seat. Otherwise, lovely evening. Keep up the good work!!
We will be sure to let our staff know that you appreciate their hard work, Caron! Thank you so much!
We celebrated my parents 61st anniversary last night. Our waitress was friendly, attentive, and gracious. The chef has created several excellent dishes (smoked salmon appetizer, the prawns and crab, Wiener schnitzel, duck l’orange, and calzone were all delicious). The atmosphere is very nice. I’d highly recommend Bentley’s!
Thank you so much for sharing such an important event with us! Happy anniversary and congratulations to your parents on 61 years! We are excited to see you again soon!
Excellent! Everything was excellent! Bentley’s never disappoints!
We are so flattered by your comments, Darren! Thank you so much for the amazing feedback and we are excited to see you again soon
We almost got our appetizers and entrees before our drinks. Bar service was brutal!
Thank you for taking the time to let us know about your visit, Tyrone. We want to apologize that your visit with us didn't meet your expectations. We learn from everyone’s perspective and appreciate you taking the time to share your thoughts. Please don't hesitate to give us a call at 503-779-1413 if you would like to discuss your dining experience further. We look forward to hearing from you.
We love Bentley's. We spend too much when we go there because the bar is excellent. There are specials for food as well as a nice regular menu and wine list. The hamburger is great for $16. I also like the Porterhouse Pork, and the scampi. The staff is friendly and efficient for the most part. Good spot for romantic dinner or business dinner. My book group likes to meet in the bar on martini night.
Thank you so much for being such an outstanding guest and for taking the time to let us know about your visits to Bentley's, Lia! We are absolutely over the moon about your comments, and will be sharing them at our next employee meeting with the staff!
Ty Curtis was a draw!! He is perfect for an enjoyable evening. Decided to order 4 different appetizers rather than 2 entrees. Perfect! We had the Brussel Sprouts, the oysters, the tri-tip and the Ahi. Every dish was delicious and made the evening so fun for us. We samples 4 great dishes and got to hear our favorite music. Was more than pleasantly surprised!
We are blow away by your wonderful review, Pat! Thank you so much for making our day and for being such a wonderful guest! We are excited to see you again soon!
The sole was cold when it arrived at the table. The Cesar salad was not good. The desert was fair. Expected much better food
Dear Harold, We want to sincerely apologize that your dining experience with us didn't meet your expectations. We truly appreciate your honest feedback and hope that you will give us another chance. We are dedicated to providing outstanding guest service and look forward to welcoming you back to the restaurant.
Every Dec.23 we take our kids to Bentley’s to celebrate Christmas, this is our 13th year.
We are honored to have such amazing guests like you and your family! Thank you so much!
We enjoyed everything about it ,the service was great, love the food and we especially loved the ambiance.
Thank you so much for your glowing review, Ruth! We are excited to see you again soon!
I can't remember our waiter's name was, but he provided excellent service!!
We will let our staff know that you appreciate their hard work, Jennifer! Thank you!
This place has sole! The sole with the pecan crust was amazing. The disappointment was that although it was early in the evening they had already run out of the puff pastry for oysters and just gave it to us in a dish. We send it back. Maybe the oysters were bad! But we will go back.
Thank you for taking the time to write to us with your feedback, Pat! We always appreciate guest comments, and use them to improve our service for you. We hope to see you again soon!
Possibly the most reliable good hotel restaurant around. Never disappoints the choice and affordable.
Thank you from the bottom of our hearts, Orwein!
For the past 2 years my husband and I have been coming here for my birthday. I always have enjoyed the food and the ambiance. I have always been able to hear my husband talk and the service has always been outstanding. We have always been treated like a regular customer. They even made accommodations for my husband who uses a walker. I plan to continue to spend my birthdays here and other times too. Thank you.
Thank you so much foe being such amazing guests and for sharing such special occasions with us, Cecilia! We are so thankful to have you and your husband as patrons, and we are excited to see you again soon!
Received notice they were going to have music on Thursday and sure glad we reserved a table great food and atmosphere
Thank you so much for stopping in and listening to our live music, Richduncanco! We hope to see you again soon!
Great place to have Happy Hour appetizers and/or dinner!
We're so happy to hear that you enjoyed our new Happy Hour, Artess1! Thank you!
Great menu-good food and excellent service. Very nice bar selection as well.
Thank you so much for your feedback, Rebecca!
Bentley's is always a pleasure!! Unsurpassed food, ambiance, service - it's the best in town!
We're absolutely flattered by your review, Renita! Thank you!
Bentley's Grill - The Grand Hotel in Salem is rated 4.6 stars by 843 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.