Benihana - Troy, MI

Reseñas de Benihana - Troy, MI de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   John

   Detroit1 reseña

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Ricardo was AMAZING!!! And we were surrounded by good people - overall great experience
   

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2. G

   Glenn

   MI norte1 reseña

   1.0

   Comieron hace 2 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 3

   Chicken, larger pieces of, not fully cooked. 18% gratuities added in for poor service. Dessert not included until you ask for it. Food quantity extremely small portions. Cost / benefit poor. Been going for 30 years +, done.
   

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3. D

   Dionicia

   Detroit42 reseñas

   4.0

   Comieron hace 5 días

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   The service was good! The food was good also! We enjoyed are self
   

   Benihana - Troy, MIRespuesta enviada hace 4 días

   Thanks for visiting us, Dionicia! We're delighted to hear that you enjoyed the service and the food at Benihana - Troy, MI. We strive to provide an excellent dining experience for our guests and your feedback is truly appreciated. We look forward to serving you again soon.
   

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4. Q

   Quantarra

   Detroit12 reseñas

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We went at 4pm the start of dinner and we were the first ones. It was very quiet and enjoyable
   

   Benihana - Troy, MIRespuesta enviada hace 4 días

   Thanks for the review, Quantarra! We're thrilled to hear that you enjoyed your early dinner at Benihana - Troy, MI. It's wonderful to know that our service and food met your expectations. We strive to create a quiet atmosphere for our guests, and we appreciate your understanding. We look forward to your next visit!
   

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5. J

   Jacquelyn

   Detroit3 reseñas

   4.0

   Comieron hace 6 días

   1. Global 4
   2. Comida 5
   3. Servicio 3
   4. Ambiente 3

   Food was great but the service wasn’t the best. Noticing a decline in service
   

   Benihana - Troy, MIRespuesta enviada hace 4 días

   Hey Jacquelyn, Thank you for taking the time to review us. We're thrilled to hear that you enjoyed our food at Benihana - Troy, MI. However, we're sorry to hear that our service didn't meet your expectations. We always strive to provide excellent service to our guests and your feedback helps us improve. We hope to have the opportunity to serve you again and provide a better experience. Best regards, Benihana - Troy, MI Management Team
   

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6. V

   Vernon

   Detroit7 reseñas

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   First time coming here since it became a Benihana. Yes it’s been a while. We came here for my son’s 5th birthday, because he wanted to go to the “fire table restaurant” for his birthday. The hibachi chef was one of the best we’ve ever had. Food was excellent and bountiful. We will be back.
   

   Benihana - Troy, MIRespuesta enviada hace 4 días

   Thanks for visiting us, Vernon! We're thrilled to hear that your son's birthday celebration at Benihana - Troy, MI was a success. It's wonderful that you enjoyed the hibachi chef and found the food to be excellent and bountiful. We're glad we could make your son's birthday memorable. Your kind words mean a lot to us. We look forward to welcoming you back soon. Best, The Management Team
   

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7. P

   Princess

   Detroit1 reseña

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   I loved everything about my reservation! It was perfect .
   

   Benihana - Troy, MIRespuesta enviada hace 4 días

   Hey Princess, We're over the moon to hear that you loved your reservation at Benihana - Troy, MI! It's fantastic to know that everything was perfect for you. Your kind words and high ratings for our food, service, and value are greatly appreciated. We can't wait to welcome you back for another perfect experience! Best wishes, The Management Team
   

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8. M

   Micah

   Unspecified1 reseña

   5.0

   Comieron en 17 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   With a reservation in place, our family of four arrived at the restaurant on a bustling Saturday night and were seated without hesitation. The staff expertly handled our drink and food orders. The hostess, servers, and kitchen staff all contributed to an outstanding experience; the restaurant's spotless and well-organized environment was notable. With a reservation in place, our family of four arrived at the restaurant on a bustling Saturday night and were seated without hesitation. The staff expertly handled our drink and food orders. The hostess, servers, and kitchen staff all contributed to an outstanding experience; the restaurant's spotless and well-organized environment was notable. Chef NHA, who has been part of the team for more than 18 years, deserves particular commendation for his culinary expertise, attentive service, and warm greeting. Given our frequent visits to Benihana, the quality of food and service we received was remarkable.
   

   Benihana - Troy, MIRespuesta enviada hace 4 días

   Hello Micah, We're thrilled to hear about your wonderful experience at Benihana - Troy, MI. It's always a pleasure to know that our efforts to provide a spotless and organized environment for our guests are appreciated. We're glad that you and your family had a memorable dining experience and that our team made your evening special. Your kind words about our team and the quality of our food have truly made our day! We're truly grateful for your continued patronage and we look forward to serving you again soon. Best regards, The Management Team
   

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9. T

   Tony

   Detroit2 reseñas

   3.0

   Comieron en 17 de mayo de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 5

   My Hibachi steak was very fatty as well as others at the table. We were not told about the upcharge for chicken fried rice just asked if we wanted it, as if it were part of our meal. The refills on water and soda were scarce and we had to track the wait staff down. The Hibachi chef was awesome.
   

   Benihana - Troy, MIRespuesta enviada hace 4 días

   Thanks for the review, Tony. We're truly sorry to hear that your experience at Benihana - Troy, MI didn't meet your expectations. We take pride in our food quality and it sounds like we missed the mark during your visit. We also appreciate your feedback about our service and pricing. It's essential for us to improve, and your input helps us do just that. We're glad to hear you found our Hibachi chef to be awesome, and we hope to have the opportunity to serve you again soon. Best regards, Benihana - Troy, MI Management Team
   

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10. S

    Sharon

    Detroit1 reseña

    5.0

    Comieron en 14 de mayo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    It was a good experience and everyone was pleasant. The restaurant was clean and my waitress was very nice an attentive
    

    Benihana - Troy, MISe respondió el 16 de mayo de 2025

    Hi Sharon, Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you had a good experience with us and enjoyed your overall visit. We always strive to provide our guests with a pleasant dining experience, and we're glad to know we hit the mark for you. Your kind words about our staff and cleanliness are greatly appreciated. We look forward to serving you again soon. Best regards, Benihana - Troy, MI Management Team
    

    ¿Te fue útil?