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Benihana - Troy, MI
Benihana Troy is located on Big Beaver Road, between Crooks Road and Coolidge Highway near the Somerset Collection and Somerset Park Golf Course. Our parking and entrance are located in the back of the building. Join us in our bar and lounge for Happy Hour, Monday-Thursday from 5-7 p.m. and Friday from 4-7 pm.
An 18% service charge is added to all guest checks for parties of eight or more.
Reservations are only available in the teppan area.
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Distancing maintained in common areas
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
Our chef Chris was great! Made my graduation dinner fun and special.
Thank you for great service and awesome food as always!!
Our cool was excellent
Our waitress was excellent
Visit was excellent except took the chef a long time to arrive at the table. Beyond that food was amazing as always and we will go back again.
It was very fun and delicious. The chefs and waiters are always so generous and the food is always amazing. It was a great dinner.
Rice was hard with no flavor the cook Ricardo was not energetic not all very pricey dull evperience with disgusting food second time I had hard rice won’t be back to this location
The worst time I have ever been at Benihana. The waiter was awful. The chef didn’t even put any salt or pepper on anything no seasoning
Did not like the fact that they don't practice social distancing
The chef we had was stingy with the sauce, didn’t season any of the food, wasn’t interactive with the guests at the hibachi table, and wasn’t sociable.
Everyone at the table had to add soy sauce, salt, pepper, garlic butter and lemon to their food. If we wanted to season the food ourselves, we would’ve went to Black Rock!
Then he also messed up the rice order. 1 woman ordered veggie fried rice and he put chicken in all of the rice. Then had the nerve to ask her if she wanted the chicken fried rice and she replied, “No, I want what I ordered”. Instead of him dividing the rice among the guests at the table, he put it on a tray to be thrown away in the kitchen! Our minds were blown. We’ve never experienced that before.
When I asked the server if this chef was new, she said he had been there for 30 years! Hard to believe he’s a veteran chef as he clearly didn’t know what the hell he was doing. She had the nerve to tell us, “He’s a trip. He’s been known to ignore people.”
I’ll NEVER go back to Troy!
If you want great food from Benihana, you better go to Farmington/Novi and ask for Danny, Frank, Victor or Carlos.
Those are the top chefs and Danny is the best! He’s been there for 42 years and is hilarious and will definitely hook your food up!
17th birthday dinner for my son
Our waitress was very funny and sweet. Our cook was Chris and he was cool, we were all laughing and talking just like family. Food and drinks were good!
Food is always hot and delicious. Staff is super friendly and efficient. We love Benihanas.
Customer Service Poor at best! I’d give zero stars if possible. Apparently the General Manager decided to seat several parties/full capacity with a limited amount of chefs. A reservation was made two weeks prior to dinning, once seated with soup and salad served the wait began… almost two hours later and a couple inquires and requests for a manager with a very accommodating wait staff, a chef appeared to prepare the meal. A manager finally arrives minutes after with a no apologetic tone/fast talk through the situation attitude but willingly offered a discount to calm
the now famished guests/we’d all become very acquitted by now hour 3 into the dining experience. Thinking our experience had been salvaged with the accepted offer of the manger, unfortunately this didn’t rang true. The offer was NOT adhered to.. bait and switch! Upon speaking with the General Manager, we were again met with no real apology just excuses as to why the service was poor. So just accept it! This restaurant - Open. But No Service.
We had a 5:45pm reservation for our 29th anniversary, we were seated around 6pm. Unfortunately we sat at the table for over 2 hours waiting for the chef (not the chefs fault). By the time it was all said and done it was 9 pm, that’s unacceptable by any reasonable standard.
Understand short staff but Benihana needs to manage the overall facility which your GM is not doing.
Food was great, Chef was great, but it’s an overall very poor rating because your GM is not managing your facility.
Great!!! We celebrated a graduation there and it was great.
Very nice experience, we were sitting at a table they only had one other couple. It was clean and had excellent service by MD.
Food was great very pricey though. Nice place to celebrate my birthday.
Awful attitude on the part of the cook (Chris). Ended up walking out. Who wants raw eggs in chicken fried rice? We asked him to cook it a little longer and he said he could only do that once everyone’s complete meal was served. NOT! Never to visit this place again. Manager didn’t seem to care at all..
Birthday for my daughter and her friends
It was my birthday and me and my husband really enjoyed ourselves. The server and chef was superb. Thank you Benihana Troy!
Very unprofessional manager, very rude and disrespectful when trying to figure out a situation that was going on, very short tempered an ill mannered, all other staff was very nice and accommodating, they were awesome, just terrible manager. I wouldn’t recommend this place to people, an if you do go here I just hope you don’t have to deal with the immature manager an have your day/night ruined by him.
Good place to eat love it. I will recommend it to everyone
The food was delicious and cooked to perfection as usual. The chef was friendly and entertaining and the server and hostess were great as well!
Waitress was absent most of our visit. Bowls left on the table while we ate lunch.
Our chef did not do even the basic tricks. No shrimp flips, a half hearted onion train and no interaction. I brought a person that had never been there before and I was so disappointed.
Also the fact that despite the sign announcing the dress code you let people wear anything any way showing everything they wanted. I spent $250 dollars and got less than an Olive Garden experience. I know it’s a pandemic and you need people but I won’t come back to spend that much for mediocre experience.
This was the worst experience we’ve ever had. My husband and I came on a Monday even with a 7:15pm reservation. Our food didn’t begin getting cooked until 8:45pm. There were 4 chefs (FOUR) and nobody made us aware of this wait before seating us. The server seemed overworked and unpleasant. She wasn’t friendly or inviting. There was also security present which is something new. Very horrible experience, we won’t be back.
We had 2 people birthday’s at my table me being 1 and I asked the waitress were they gonna sing Happy Birthday to us she laughed like whatever and walked off we sat there for like 5 more minutes and nobody came so we left. She knew it was birthdays all in our section cause someone said something and everyone whose birthday it was said something it was 4 people birthday on that day I just feel it was rude for her not to say anything to have somebody acknowledge it was our birthday we came there to celebrate our special day and she took a little of the enjoyment out of it. Other than that everything else was fantastic we made reservations and were sat right away the chef was amazing and food was delicious
Outstanding chef and food. Prepared to perfection.
Food was really good. The cook and service was good as well.
Server was great food ok
Food was great. Told us we couldn’t sit at the grill because we were one minute late.
Excellent food and service. Wonderful, attentive wait staff.
I can always count on great service and exceptional food at the Troy location.
I enjoy my time with my boyfriend we love the food and the atmosphere was cool
Entertaining experience with great tasting food and fantastic drinks.
There are 7 people in my family. Myself, my husband, and 5 minor children. The staff ruined my daughter's birthday not allowing my husband to eat with us. They said they could only serve 6. I was furious. I wish I had known, we would have gone somewhere else.
Food was good. Wine was pricy ($14.50 for small glass of cab sav).
The food was delicious. The chef was entertaining. I do feel that the prices are high. $9 for a glass of wine and $6 for a bottle of beer. Thankfully we had a birthday voucher which helped.
Our server Valentina was great! She was on top of everything we needed. Ricardo was our chef and the food was amazing. A great night at Benihana’s!
Resturant is dirty. The food has tooooooooooo much butter...... the quality of the food is poor. The restaurant needs updates. It’s old and musty in there. The food is mediocre, the price is too expensive! Will Never be back
You can order delivery directly from Benihana - Troy, MI using the Order Online button. Benihana - Troy, MI also offers delivery in partnership with Postmates and Uber Eats. Benihana - Troy, MI also offers takeout which you can order by calling the restaurant at (248) 649-6340.
Benihana - Troy, MI is rated 4.3 stars by 2460 OpenTable diners.
Benihana - Troy, MI does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.