Benihana - Schaumburg, IL

Benihana - Schaumburg, IL reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Cathy

   Chicago1 review

   5.0

   Dined on May 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Simon is the BEST!! He is so attentive to our requests.
   

   Benihana - Schaumburg, ILResponded 5 days ago

   Thanks for the review, Cathy! We're thrilled to hear that you had a great experience at Benihana - Schaumburg, IL. It's wonderful to know that our team was attentive and met your needs. We strive to provide excellent service and it sounds like we hit the mark during your visit. We appreciate your kind words and look forward to serving you again soon!
   

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2. J

   Joseph

   Chicago28 reviews

   5.0

   Dined on April 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great, as always. Kany was great. Didn’t have my house favorite beer- Kirin lite!
   

   Benihana - Schaumburg, ILResponded on April 29, 2025

   Thanks for visiting us, Joseph! We're thrilled to hear that you enjoyed your experience at Benihana - Schaumburg, IL. It's always a pleasure to serve our guests and we're glad we could make your visit memorable. We're sorry to hear that you didn't have your favorite beer. We appreciate your feedback and will make sure to look into this. We look forward to welcoming you back soon!
   

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3. D

   Debbie VIP

   Chicago10 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful service and entertaining and delicious food prepared by our chef. He made the dinner so enjoyable
   

   Benihana - Schaumburg, ILResponded on April 29, 2025

   Thanks for the review, Debbie! We're thrilled to hear that you had a wonderful experience at Benihana - Schaumburg, IL. It's great to know that our chef's food was enjoyable and that our service made your evening special. We strive to provide an enjoyable dining experience for all our guests, and your feedback lets us know we're on the right track. We appreciate your high ratings and look forward to welcoming you back soon!
   

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4. A

   Amila

   Chicago4 reviews

   4.0

   Dined on April 26, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Fun to do with a group or celebration. Service and chefs were great
   

   Benihana - Schaumburg, ILResponded on April 30, 2025

   Thanks for the review, Amila! We're thrilled to hear that you and your group had a fun time celebrating at Benihana - Schaumburg, IL. It's wonderful to know that our service and chefs met your expectations. We appreciate your feedback and will strive to improve where we can. We hope to welcome you back soon!
   

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5. G

   Gloria VIP

   Chicago35 reviews

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was great, as usual. Chef was friendly, entertaining and professional, but he did not perform as many funny antics as we are accustomed to at Benihana.
   

   Benihana - Schaumburg, ILResponded on April 22, 2025

   Thanks for visiting us, Gloria! We're thrilled to hear that you enjoyed our food and found the chef to be friendly and professional. We're sorry to hear that the entertainment didn't meet your expectations this time. We always aim to provide a fun and memorable dining experience for our guests, and we'll definitely take your feedback into account as we continuously work to improve. We hope to see you again soon at Benihana - Schaumburg, IL!
   

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6. A

   Ann

   Chicago1 review

   5.0

   Dined on April 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a terrific Birthday. Thank You for a wonderful meal.
   

   Benihana - Schaumburg, ILResponded on April 8, 2025

   Hi Ann, We're thrilled to hear that you had a wonderful Birthday celebration at Benihana - Schaumburg, IL! It's always a pleasure to provide our guests with memorable experiences. We're glad that you enjoyed the food and found good value in our offerings. We appreciate your kind words and look forward to serving you again soon. Best Regards, The Management Team
   

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7. C

   Cassandra

   Chicago40 reviews

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great time at Benihana. Wonderful service. Waiting area was crowded because the reservations were running behind. Perhaps it would be helpful to limit tables to 1 1/2 hours so that people can get seated in a timely way.
   

   Benihana - Schaumburg, ILResponded on April 9, 2025

   Thanks for the feedback, Cassandra! We're thrilled to hear that you always have a great time at Benihana - Schaumburg, IL. We understand that the reservation system can sometimes lead to crowded waiting areas. We appreciate your suggestion and will take it into consideration. We're looking forward to your next visit!
   

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8. V

   Vanessa VIP

   Chicago19 reviews

   3.0

   Dined on March 30, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   First time going on a Sunday for lunch. We went at an off time being 2pm so it wasn't busy. Our server was a little pushy and or just seemed to be in an over all rush. Our salads came out later than everyone else's and the soup tasted very off, as if it was the bottom of the barrel/old. The cook was good, but you could tell he didn't want to be there. I noticed he had different tricks than I had seen in the past - this was a positive. However, he did cook the items differently, from the way he cut the veggies to seasoning, lack of flavor. I know a gentleman at our table made the comment he, "does not like sesame seeds" - odd thing to share in the middle of cooking and while others are joining you, but I wonder if that impacted the chef. Manager on duty was very helpful when it came time to closing out my check as I had several promotional gift cards that needed to be manually entered. She was swift and polite. I asked for a to go cup for my ice tea as I only drank half of my first one and they brought me a second one. The Bartender was very kind and friendly as I felt more comfortable asking him for a to go cup over our server.
   

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   Benihana - Schaumburg, ILResponded on April 1, 2025

   Hello Vanessa, Thank you for taking the time to share your experience at Benihana - Schaumburg, IL. We're glad to hear that you enjoyed your time with us, and we're sorry to hear about the issues you encountered. We appreciate your feedback regarding our service and food, and we'll certainly look into these matters. We're also pleased to hear that our staff was helpful and courteous. We hope to welcome you back for a better experience in the future. Best wishes, The Management Team
   

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9. T

   Tiffiny

   Chicago2 reviews

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The chef was great. Food cooked excellently!! Server was kind and helpful.
   

   Benihana - Schaumburg, ILResponded on April 7, 2025

   Hey Tiffiny, We're thrilled to hear that you enjoyed your dining experience at Benihana - Schaumburg, IL! It's wonderful to know that you found our food cooked excellently and that our server was kind and helpful. Your kind words mean a lot to us. We look forward to serving you again soon. Best regards, The Management Team
   

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10. M

    Marcia VIP

    Las Vegas5 reviews

    5.0

    Dined on March 27, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a great time at Benihana’s. The chef was great, and the food was delicious.
    

    Benihana - Schaumburg, ILResponded on March 28, 2025

    Thanks for the feedback, Marcia! We're thrilled to hear that you had a great time at Benihana - Schaumburg, IL. Your kind words about our chef and food are greatly appreciated. We strive to provide our guests with top-notch service and delicious meals, and it's wonderful to hear we hit the mark during your visit. We can't wait to welcome you back for another delightful dining experience!
    

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