Benihana - Schaumburg, IL

Commentaires sur le restaurant Benihana - Schaumburg, IL de personnes qui y ont mangé. Selon des cotes récentes.

1. J

   Joseph

   Chicago 28 commentaires

   5.0

   Y est allé il y a 4 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great, as always. Kany was great. Didn’t have my house favorite beer- Kirin lite!
   

   Benihana - Schaumburg, ILA répondu il y a 3 jours

   Thanks for visiting us, Joseph! We're thrilled to hear that you enjoyed your experience at Benihana - Schaumburg, IL. It's always a pleasure to serve our guests and we're glad we could make your visit memorable. We're sorry to hear that you didn't have your favorite beer. We appreciate your feedback and will make sure to look into this. We look forward to welcoming you back soon!
   

   Ce commentaire est-il utile?

2. D

   Debbie VIP

   Chicago 10 commentaires

   5.0

   Y est allé il y a 5 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Wonderful service and entertaining and delicious food prepared by our chef. He made the dinner so enjoyable
   

   Benihana - Schaumburg, ILA répondu il y a 3 jours

   Thanks for the review, Debbie! We're thrilled to hear that you had a wonderful experience at Benihana - Schaumburg, IL. It's great to know that our chef's food was enjoyable and that our service made your evening special. We strive to provide an enjoyable dining experience for all our guests, and your feedback lets us know we're on the right track. We appreciate your high ratings and look forward to welcoming you back soon!
   

   Ce commentaire est-il utile?

3. A

   Amila

   Chicago 4 commentaires

   4.0

   Y est allé il y a 6 jours

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Fun to do with a group or celebration. Service and chefs were great
   

   Benihana - Schaumburg, ILA répondu il y a 2 jours

   Thanks for the review, Amila! We're thrilled to hear that you and your group had a fun time celebrating at Benihana - Schaumburg, IL. It's wonderful to know that our service and chefs met your expectations. We appreciate your feedback and will strive to improve where we can. We hope to welcome you back soon!
   

   Ce commentaire est-il utile?

4. G

   Gloria VIP

   Chicago 35 commentaires

   4.0

   Y est allé le 20 avril 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 4

   Food was great, as usual. Chef was friendly, entertaining and professional, but he did not perform as many funny antics as we are accustomed to at Benihana.
   

   Benihana - Schaumburg, ILA répondu le 22 avril 2025

   Thanks for visiting us, Gloria! We're thrilled to hear that you enjoyed our food and found the chef to be friendly and professional. We're sorry to hear that the entertainment didn't meet your expectations this time. We always aim to provide a fun and memorable dining experience for our guests, and we'll definitely take your feedback into account as we continuously work to improve. We hope to see you again soon at Benihana - Schaumburg, IL!
   

   Ce commentaire est-il utile?

5. A

   Ann

   Chicago 1 commentaire

   5.0

   Y est allé le 7 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Had a terrific Birthday. Thank You for a wonderful meal.
   

   Benihana - Schaumburg, ILA répondu le 8 avril 2025

   Hi Ann, We're thrilled to hear that you had a wonderful Birthday celebration at Benihana - Schaumburg, IL! It's always a pleasure to provide our guests with memorable experiences. We're glad that you enjoyed the food and found good value in our offerings. We appreciate your kind words and look forward to serving you again soon. Best Regards, The Management Team
   

   Ce commentaire est-il utile?

6. C

   Cassandra

   Chicago 40 commentaires

   5.0

   Y est allé le 6 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Always a great time at Benihana. Wonderful service. Waiting area was crowded because the reservations were running behind. Perhaps it would be helpful to limit tables to 1 1/2 hours so that people can get seated in a timely way.
   

   Benihana - Schaumburg, ILA répondu le 9 avril 2025

   Thanks for the feedback, Cassandra! We're thrilled to hear that you always have a great time at Benihana - Schaumburg, IL. We understand that the reservation system can sometimes lead to crowded waiting areas. We appreciate your suggestion and will take it into consideration. We're looking forward to your next visit!
   

   Ce commentaire est-il utile?

7. V

   Vanessa VIP

   Chicago 19 commentaires

   3.0

   Y est allé le 30 mars 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 3

   First time going on a Sunday for lunch. We went at an off time being 2pm so it wasn't busy. Our server was a little pushy and or just seemed to be in an over all rush. Our salads came out later than everyone else's and the soup tasted very off, as if it was the bottom of the barrel/old. The cook was good, but you could tell he didn't want to be there. I noticed he had different tricks than I had seen in the past - this was a positive. However, he did cook the items differently, from the way he cut the veggies to seasoning, lack of flavor. I know a gentleman at our table made the comment he, "does not like sesame seeds" - odd thing to share in the middle of cooking and while others are joining you, but I wonder if that impacted the chef. Manager on duty was very helpful when it came time to closing out my check as I had several promotional gift cards that needed to be manually entered. She was swift and polite. I asked for a to go cup for my ice tea as I only drank half of my first one and they brought me a second one. The Bartender was very kind and friendly as I felt more comfortable asking him for a to go cup over our server.
   

   • 
   • 

   Benihana - Schaumburg, ILA répondu le 1 avril 2025

   Hello Vanessa, Thank you for taking the time to share your experience at Benihana - Schaumburg, IL. We're glad to hear that you enjoyed your time with us, and we're sorry to hear about the issues you encountered. We appreciate your feedback regarding our service and food, and we'll certainly look into these matters. We're also pleased to hear that our staff was helpful and courteous. We hope to welcome you back for a better experience in the future. Best wishes, The Management Team
   

   Ce commentaire est-il utile?

8. T

   Tiffiny

   Chicago 2 commentaires

   5.0

   Y est allé le 29 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The chef was great. Food cooked excellently!! Server was kind and helpful.
   

   Benihana - Schaumburg, ILA répondu le 7 avril 2025

   Hey Tiffiny, We're thrilled to hear that you enjoyed your dining experience at Benihana - Schaumburg, IL! It's wonderful to know that you found our food cooked excellently and that our server was kind and helpful. Your kind words mean a lot to us. We look forward to serving you again soon. Best regards, The Management Team
   

   Ce commentaire est-il utile?

9. M

   Marcia VIP

   Las Vegas5 commentaires

   5.0

   Y est allé le 27 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We had a great time at Benihana’s. The chef was great, and the food was delicious.
   

   Benihana - Schaumburg, ILA répondu le 28 mars 2025

   Thanks for the feedback, Marcia! We're thrilled to hear that you had a great time at Benihana - Schaumburg, IL. Your kind words about our chef and food are greatly appreciated. We strive to provide our guests with top-notch service and delicious meals, and it's wonderful to hear we hit the mark during your visit. We can't wait to welcome you back for another delightful dining experience!
   

   Ce commentaire est-il utile?

10. C

    Connie

    Chicago 6 commentaires

    4.0

    Y est allé le 26 mars 2025

    1. Cote globale 4
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    We go to Benihana for all our birthdays and are never disappointed
    

    Benihana - Schaumburg, ILA répondu le 30 mars 2025

    Hi Connie, Thank you so much for choosing Benihana - Schaumburg, IL for your special occasions. We're thrilled to hear that we've never disappointed you. We're also glad to know that you find our food and service to be top-notch. We noticed that you rated our value a bit lower and we appreciate this feedback. We strive to provide the best experience for our guests and will certainly take your comments into consideration. We look forward to serving you again soon. Best regards, Benihana - Schaumburg, IL Management Team
    

    Ce commentaire est-il utile?