Benihana - San Diego, CA

Benihana - San Diego, CA​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. M

   Melanie

   サンディエゴ評価・口コミ (4)

   4.0

   本日ご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 4
   4. 雰囲気 2

   I was disappointed they didn’t take a picture like usual. I’ve been taking my kids here on their bdays since they were 8 and 5 now they’re 17 and 14 and we didn’t get the annual Benihana picture. We took our own but it’s not the same.
   

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2. R

   Rochelle

   Unspecified評価・口コミ (1)

   1.0

   本日ご来店

   1. 総合評価 1
   2. 料理 5
   3. サービス 1
   4. 雰囲気 3

   Had a 6pm reservation, but didn’t get seated until 7:15pm. Reception and Host were rude. Food was great though.
   

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3. k

   kathy

   サンフランシスコ・ベイ周辺評価・口コミ (5)

   2.0

   3日前にご来店

   1. 総合評価 2
   2. 料理 3
   3. サービス 1
   4. 雰囲気 2

   Our server brought our soup, salad and drinks quickly. Then we waited for over an hour for our 'chef' to arrive and start the main course. He said we were his last group and main goal seemed to be to finish with us and go home For our 5 course meal, the shrimp appetizer was 2 shrimp. The vegetables were sliced onions. And we never got any or were offered any green tea. Basically it was rice and meat. The chef had asked if there were any birthdays and we told him yes.. So, when he left without any celebration, i asked and they sent the server back with someone to sing happy birthday. It was not with tambourines and fancy fanfare that we had seen chefs do earlier. It was sad and extremely disappointing as i believe you pay for the experience. The past joy of going to Benihana's for a celebration is gone on so many levels. Side note - the interior is tired and in desperate need of a remodel. That's it for us, we won't be going back...
   

   Benihana - San Diego, CA1日前に返信済み

   Hey Kathy, We're really sorry to hear about your experience at Benihana - San Diego, CA. We pride ourselves on our service and it's clear we missed the mark during your visit. We apologize for the delay in serving your meal and not making you feel celebrated. We also regret hearing that you found our interior to be tired and in need of a remodel. We understand that our pricing reflects the quality of our food and service, and we're sorry if that disappointed you. We hope you'll give us another chance to provide the joy you've known at Benihana's before. Best, The Management Team
   

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4. G

   Graci

   シカゴ・イリノイ州評価・口コミ (1)

   3.0

   6日前にご来店

   1. 総合評価 3
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Great food and atmosphere, parking is a bit difficult and they do charge $8 for valet. We did wait an hour after making a reservation which was irritating but the service was still top notch.
   

   Benihana - San Diego, CA5日前に返信済み

   Thanks for the feedback, Graci! We're thrilled to hear that you enjoyed our food and atmosphere at Benihana - San Diego, CA. We understand that parking can be a bit challenging, and we apologize if it caused any inconvenience. We appreciate your patience and understanding. We're glad to hear that our service was up to par despite the wait. We look forward to serving you again soon!
   

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5. T

   Taylor

   サンディエゴ評価・口コミ (1)

   1.0

   6日前にご来店

   1. 総合評価 1
   2. 料理 2
   3. サービス 1
   4. 雰囲気 1

   Made a 7pm reservation. Wasn’t seated till 8:30. Didn’t eat till 9:30. Show was below average. Absolutely no interaction with guests. Just watched a man cook food for double the price. Don’t recommend.
   

   Benihana - San Diego, CA4日前に返信済み

   Hi Taylor, we're truly sorry to hear about your experience at Benihana - San Diego, CA. It's always our goal to provide a memorable dining experience for our guests, and we regret that we fell short during your visit. We understand that waiting for an extended period of time is frustrating, and we apologize for any inconvenience caused. We're also disappointed to hear that our service did not meet your expectations. Your feedback is invaluable, and we'll certainly use it to improve our service and food quality. We hope you'll give us another chance to make it right in the future. Best regards, Benihana - San Diego, CA Management Team
   

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6. B

   Bryan

   サンディエゴ評価・口コミ (1)

   5.0

   7日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   The food here is absolutely delicious! Every dish i tried was bursting with flavor and cooked to perfection. Highly recommend the hibachi shrimp & steak and As well Paul the chef is a great cook and skilled chef thank you for your support.
   

   Benihana - San Diego, CA6日前に返信済み

   Thanks for visiting us, Bryan! We're thrilled to hear that you enjoyed your experience at Benihana - San Diego, CA. It's wonderful to know that our hibachi shrimp & steak and As well Paul were a hit with you! We strive to provide our guests with the best food and service, and it's heartening to hear that we hit the mark during your visit. We appreciate your high recommendation and look forward to serving you again soon. Best, The Management Team
   

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7. G

   Gabriela

   サンディエゴ評価・口コミ (11)

   3.0

   2025年4月25日にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 3
   4. 雰囲気 3

   Our chef was funny and made us a delicious dinner. He made up for very slow service. This is the first time Benihana dissappoints due to the service. It took over 30mins between soup & salad for our chef to be available. I had to ask Manager several times for the status. Plan on being very patient when going to MV Benihana’s.
   

   Benihana - San Diego, CA6日前に返信済み

   Hey Gabriela, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed your dinner and our funny chef. However, we're sorry to hear about the service you experienced. We understand how frustrating it can be to wait for your meal and we apologize for the inconvenience caused. We appreciate your patience and patience will be extended to all our guests. We're committed to improving our service and your experience with us. We hope to have the opportunity to serve you again soon. Best regards, Benihana - San Diego, CA The Management Team
   

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8. S

   Shella

   サンディエゴ評価・口コミ (2)

   5.0

   2025年4月24日にご来店

   1. 総合評価 5
   2. 料理 3
   3. サービス 5
   4. 雰囲気 5

   Everyone did a great service and courteous. Thank you so much.
   

   Benihana - San Diego, CA7日前に返信済み

   Hey Shella, We're thrilled to hear that you had a great experience at Benihana - San Diego, CA! It's always our goal to provide excellent service and courteousness to our guests. We're glad we could meet your expectations. We appreciate your feedback and will continue to work on improving our food, value, and service. We hope to welcome you back soon! Best, The Management Team
   

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9. N

   Nadia

   サンディエゴ評価・口コミ (2)

   1.0

   2025年4月24日にご来店

   1. 総合評価 1
   2. 料理 5
   3. サービス 1
   4. 雰囲気 3

   Waited 30 minutes after our reservation time to be seated and waited an additional 30 minutes for the chef to come to our table. Our reservation was at 7:30 > got sat at 8:00pm> chef didn’t start till a bit after 8:30> didn’t leave the restaurant till 9:30pm
   

   Benihana - San Diego, CA2025年4月24日に返信済み

   Thanks for visiting us, Nadia. We're truly sorry to hear about your experience at Benihana - San Diego, CA. It's always our goal to provide our guests with a seamless dining experience, and we're disappointed to hear that we fell short during your visit. We understand that waiting can be frustrating, especially when you're looking forward to a meal. We take your feedback seriously and will work on improving our service. We hope to have the opportunity to serve you better in the future.
   

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10. A

    Antonina

    サンディエゴ評価・口コミ (4)

    5.0

    2025年4月23日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5

    Tiffany was absolutely amazing. I had accidentally booked the bar for our reservation thinking it was the teppanyaki. She made my birthday dinner. I’ve chosen Benihana for my birthday dinner for the last 4 years and the experience gets better. Food is always delicious.
    

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    Benihana - San Diego, CA2025年4月24日に返信済み

    Thanks for the review, Antonina! We're thrilled to hear that you chose Benihana - San Diego, CA for your birthday dinner and had a memorable experience with us. We're glad that our food met your expectations and we're delighted to know that you've had the best experience every time. We look forward to serving you again for many more celebrations in the future!
    

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