Benihana - Sacramento

3.8
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2019 Reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Sacramento is located at the corner of Sunrise and Madison Avenues, near Sunrise Mall regional shopping center in Citrus Heights. The restaurant hosts many loyal guests who come from far around for the showman chefs and dinner theatrics on the teppanyaki grill. You can also relax with friends, family or co-workers with the traditional teppanyaki show performed on the hibachi grill.
What 2019 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
4.2
food
3.8
service
3.6
ambience
3.6
value
Noise · Moderate
70% of people would recommend it to a friend
5
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PB
Sacramento
1 review
Dined 17 hours ago
Overall 2food 3service 2ambience 2

From start to finish this is a 2 hour ordeal. If you get a bad chef which we did, it leaves you with negative thoughts. The place is in serious need of a remodel or new location.

P
Charleston
8 reviews
Dined 3 days ago
Overall 4food 3service 4ambience 3

Very loud. Not much food for the price, 1 piece of squash per person and a few onions. Been to several similar places throughout the US, food was better. Food server was good, sushi also good

MC
Sacramento
4 reviews
Dined 4 days ago
Overall 4food 4service 4ambience 4

Birthday dinner. Very good

l
1 review
Dined 4 days ago
Overall 1food 2service 1ambience 1

Place was dirty. Took 1hr to get food. Service was poor. However, chef was really nice once we got food. Short staffed on cooks.

WE
1 review
Dined 6 days ago
Overall 1food 2service 1ambience 2

We had reservation for 7:30 and did not get seated until 8:45. The waitress did not bring everyone soup and missed someone on the salad too. It was cold next the window and they would not close the blinds to stop the draft. Everything took a long time...but the Chef was good.

RF
1 review
Dined 6 days ago
Overall 4food 5service 5ambience 5

Food and service were outstanding, the wait time Even with a reservation was frustrating, but well worth the wait.

E
San Francisco
1 review
Dined 6 days ago
Overall 3food 4service 4ambience 2

This location is very poor in comparison to others in the Bay Area. We were surprised as we have frequented the Bay Area locations while we lived down there. Specifically, the restaurant design, lightening and ambiance. The chef, Robert, and waitress were excellent and commend their service. Food was good and our kids enjoyed the show. I highly recommend that this location be redesigned as it was too tightly packed and the bathrooms were not well maintained. I would not visit this location again except for the service we received.

CS
Sacramento
5 reviews
Dined on October 10, 2019
Overall 4food 4service 4ambience 3

Aways an entertaining dinner. Chef keeps you involved in the cooking process.

F
Sacramento
13 reviews
Dined on October 10, 2019
Overall 4food 4service 4ambience 5

Food was nice. Steak cooked as ordered. Chef was very entertaining. Service was slower than normal. Was nice getting a picture last 2 times was not done.

k
1 review
Dined on October 6, 2019
Overall 3food 3service 3ambience 2

With 4:30 reservations I was not anticipating such a long wait. I took first time to Benihana guests, and was disappointed with the chef's cooking show. It was overall....lacking.

KP
1 review
Dined on October 5, 2019
Overall 3food 3service 2ambience 2

Dated interior. Does not feel clean. We had reservations for two and it took forever to get seated, forever to place our order, forever to get the chef there and cooking and then half the food is cold by the time the whole meal is cooked. Not the best teppanyaki place in town for sure. I’m glad I tried it and I won’t go back for their prices and their dates interior/exterior.

LN
1 review
Dined on October 5, 2019
Overall 3food 5service 2ambience 3

I love the food but very disappointed to learn upon arrival that seating for reservations was running an hour behind. So after waiting an hour, we finally get seated. When we sat down, the table in front of us was just leaving, was cleaned, sat new guests and they ordered all BEFORE our table’s drink order was taken. Our server was beyond SLOW!! Our chef was great and the food is always good!

OT
1 review
Dined on October 5, 2019
Overall 5food 5service 5ambience 5

My wife and I love this place, it’s a great treat whenever we can get away. It was really packed the night we went but we still didn’t have to wait too long passed our reservation time. The staff is always friendly.

SP
1 review
Dined on October 5, 2019
Overall 1food 1service 1ambience 1

Worst service ever experienced had reservation at 4 PM refused to sit us until 430. Interaction with staff was rude and acted like we were bothering them will never go back to this location

LF
San Francisco
12 reviews
Dined on October 5, 2019
Overall 4food 5service 5ambience 3

Benihana is my favorite restaurant. I have been to this one at least 10 times. Food is always good. Service is usually good. Today was great. Our server and chef were awesome! The “ambiance” leaves something to be desired. I know it’s in a shopping center but this location needs an update. It’s looking very dated.

K
Sacramento
14 reviews
Dined on October 1, 2019
Overall 4food 4service 5ambience 3

After arriving on time for our reservation, we waited 30 minutes to be seated. There were about 35 people waiting in the foyer, bar, and outside. While waiting, there is seating for about 1/3 of those people, if you count the bar. The restaurant needs a remodel inside and out, badly. The hostess also needed a new shirt to replace the worn out uniform shirt that’s had about 50 washes too many (or dye the old shirt). We were seated for about another half hour before we received our drinks, and waited another 45 minutes before a chef was available to attend to our grill. The food was good and plentiful and the chef was capable and entertaining.

T
Sacramento
5 reviews
Dined on September 29, 2019
Overall 3food 5service 3ambience 3

The atmosphere has changed over the past 20 years we have been coming here. The servers and chefs are good. But, we were sat for lunch and waited an hour for our chef to arrive. Manager was accommodating but this is unacceptable when you have a Reservation. We were there for a birthday and we had to ask for desert and did not get a photo- maybe they stopped doing this. Its expensive but we have always gone for the overall experience. My last visit was the same waited an hour- not going back. Mgmt changes overall have impacted the experience- starts with leadership.

OT
1 review
Dined on September 26, 2019
Overall 2food 3service 2ambience 3

Took over an hour an half for our food to start being cooked. Reservation for 8pm and didn’t leave till after 1015. Way way way too long to wait for food.

C
Sacramento
7 reviews
Dined on September 23, 2019
Overall 4food 5service 4ambience 3

I love Benihana. Food and entertainment is always great!

RM
Sacramento
1 review
Dined on September 21, 2019
Overall 2food 5service 2ambience 3

We have been to Benihana many times. This is the first time we were disappointed ☹️. Had reservations for 6pm. We had to wait 1 1/2 hours to be seated. Was first told there were 4 groups ahead of us Later was told they could not find our reservations
It was my daughter’s 18th birthday
The food was great
The chef was ok. Lacked the normal enthusiasm and showmanship we are accustomed to.

OT
Sacramento
1 review
Dined on September 21, 2019
Overall 2food 5service 1ambience 3

Every single visit they’re running 30+ minutes past reservation. The food is fantastic but if I can’t count on

CW
Sacramento
1 review
Dined on September 21, 2019
Overall 4food 4service 4ambience 5

Great job by Robert our chef! Enjoyed celebrating my birthday with my wife, daughter and mom.

HB
1 review
Dined on September 20, 2019
Overall 4food 5service 4ambience 5

I always love going here for dinner and I always make a reservation when we go. I had reservations for 2 at 8pm but we didn't get seated until after 9pm because they were running behind. This happens more often than I'd like to think. Not sure why I bother with reservations if we can't even eat until 2 hours after that time. I'm glad we don't make after-dinner plans because we wouldn't make it. The food is always fantastic and (besides the long wait with a reservation) everything was great.

KM
Sacramento
1 review
Dined on September 20, 2019
Overall 5food 5service 5ambience 5

First time here and it was awesome. I would recommend it to anyone.

JO
1 review
Dined on September 20, 2019
Overall 2food 3service 2ambience 2

Although the food was good, our overall experience was fair. The noise level was off the charts - so loud it was difficult to hear the person next to me most of the time - and we were at the end of the restaurant so it was most likely quieter than if we had tables on both sides of us. Our waitress went on break and didn't inform us. We had to find another waitress to take over. I am gluten free and everyone was VERY accommodating which was a huge plus. But the noise level was very difficult.

S
1 review
Dined on September 18, 2019
Overall 1food 3service 1ambience 1

Even with a reservation the staff did not get us a chef or a table on a timely matter. Waited 2 hours to eat and the experience was not enjoyable felt like we were not a priority. We were paying customers but it didn’t seem like it. Food was rushed and I just won’t go there anymore. Will choose other dining options before this place definitely.

L
1 review
Dined on September 18, 2019
Overall 1food 1service 1ambience 1

Terrible we made a reservation for 8:45 got drinks and 9:30 and ended up leaving at 10:30 with out eating any food and being ignored multiples times.

OT
1 review
Dined on September 17, 2019
Overall 1food 1service 1ambience 1

Terrible customer service!
We had a reservation for 7:45 pm for a party of 8 and we checked in at 7:30 pm. They told me to wait a few minutes and they would call us. 25 minutes later and nobody even acknowledged that we are waiting. I asked again when will they have our table and they said they don’t know. They were still waiting for two tables to clear and had two parties ahead of mine. I said that there is no point in making a reservation if you wait indefinitely. The hostess said that reservation doesn’t guarantee you a table at the reserved time. I haven’t received such bad customer service at any restaurant before. So, I took my friends to a different restaurant and we were treated very well.

JW
1 review
Dined on September 14, 2019
Overall 3food 4service 3ambience 2

We made reservations and were seated in a timely manner...but waited 40+ minutes until the chef came to the table. Yet - we could see several staff hanging around chatting with each other. Some even did some interesting dance moves, then resumed their conversation laughing at how funny they were. It was loud inside, so it made waiting difficult because we couldn't hear ourselves when talking to each other. Waiting so long gave us the chance to check out the surroundings-alot. Decor is VERY dated, which is surprising given the cost of the meals. I wonder how old the carpet is - looks stained and paths worn through. The food was good. The chef was fun and engaging. It was fine for an 11 year-olds' birthday celebration. She was happy.
I had been to one several years ago - and I remember it being more of an event.

R
Sacramento
1 review
Dined on September 14, 2019
Overall 5food 5service 5ambience 4

Excellent service and food!

OT
Sacramento
1 review
Dined on September 13, 2019
Overall 5food 5service 4ambience 3

Birthday dinner was great!

OT
1 review
Dined on September 12, 2019
Overall 3food 2service 4ambience 1

50th Birthday...Restaurant is definitely in need of a facelift. Cushions outside are ripped and torn and decor inside is old and outdated. Service was good. Food was just ok.

TH
1 review
Dined on September 12, 2019
Overall 5food 5service 5ambience 5

The food is always great there ! But they seem to be short on cooks it takes a little time but I would still go back! Love it just don’t be in a hurry

MA
1 review
Dined on September 12, 2019
Overall 5food 5service 5ambience 5

It was my birthday and I really enjoyed myself everything was good!!!!

OT
San Diego
1 review
Dined on September 11, 2019
Overall 4food 5service 4ambience 4

Went with family to celebrate a birthday.

N
1 review
Dined on September 11, 2019
Overall 1food 2service 1ambience 1

The wait time was terrible complaining to manger was a waste of time we didn’t even get a sorry cook took hour to come out and was messing up the food the good taste wasn’t there we paid our bill and left before cook was done that’s how bad it was.

RJ
1 review
Dined on September 10, 2019
Overall 4food 5service 4ambience 4

Food was delicious but the noise level was a bit loud.

L
Sacramento
13 reviews
Dined on September 7, 2019
Overall 2food 3service 1ambience 2

The wait time was long for us as well as most customers, even though we had reservations. Service was not up to par that night.

RB
1 review
Dined on September 7, 2019
Overall 1food 1service 2ambience 2

I have always told all of my friends how great Benihana‘s was until my recent visit. Yes it was a busy weekend and I expected to be crowded. I felt like the food was cooked so that the next table could hurry up and take our place. The cook didn’t talk to us at all. The food was not seasoned well at all. We were a party of four and our bill came to $200 with one adult beverage. I just felt as much as we paid for one dinner the food could’ve at least tasted well. The onion was burnt and the zucchini was hard and raw. The lobster in the shrimp were just OK. I’m very saddened by my last visit to Benihana’s

b
Sacramento
5 reviews
Dined on September 6, 2019
Overall 4food 4service 3ambience 4

My birthday, didn’t get an ice cream.

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