Benihana - Orlando - International Drive, FL

Commentaires sur le restaurant Benihana - Orlando - International Drive, FL de personnes qui y ont mangé. Selon des cotes récentes.

1. M

   Mia VIP

   Charleston2 commentaires

   1.0

   Y est allé il y a 1 jour

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   Waiting 2 hours for a chef and he still didn’t come
   

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2. S

   Sabrina

   Baltimore 1 commentaire

   1.0

   Y est allé il y a 1 jour

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 2

   Unfortunately we were never served our rice which is the rest of our meal. Gave us the meat & veggies. The service was horrible. Waiter checked on us once, never received refills or our rice till the end when everyone else at our table was finished & leaving. Will not be returning.
   

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3. J

   Jennifer

   Key West 2 commentaires

   5.0

   Y est allé il y a 2 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Make sure to try the new 45 minute lunch menu. It’s was perfect!!
   

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4. C

   Carlos

   Orlando 3 commentaires

   3.0

   Y est allé il y a 3 jours

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 2

   Asked for medium. It was well done. Terrible experience. We didnt fit in the table.
   

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5. A

   Andrea

   Géorgie côtière9 commentaires

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Good service. Good food. As compared to comparative restaurants, it's a bit more expensive, but we enjoyed our night
   

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6. T

   Tim

   Detroit 2 commentaires

   3.0

   Y est allé il y a 3 jours

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 3

   Ordered expensive wagu hibachi medium rare. Cooked less than raw. Literally had cold ice still in meat. Terrible. Another person at table that ordered sauce for tuna which cook completely spilled all over grill and did not replace for customer. Ordered white steamed rice but received fried rice. Cook seemed partial to certain induviduals in giving extra portions. Overall cook seemed less than enthused to be part of the experience. The only extra thing cook did was the onion volcano which he did only 3 onions with large ones on tip (weird). Maybe he was a new cook. Definitely will not come back to this location. I've been to Beni Hana multiple times and this was the absolutely worst experience. Very unfortunate.
   

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7. L

   Lori

   Tahoe 2 commentaires

   3.0

   Y est allé il y a 5 jours

   1. Cote globale 3
   2. Nourriture 4
   3. Service 3
   4. Ambiance 4

   Jeff was wonderful and the food was good. However, I highly recommend that you double check your billing and ask for a receipt confirming everything. The other groups card failed and she processed their bill on my card. They called me because they had my phone # from the reservation, saying I needed to drive back and pay my bill. I checked my account and I was in fact charged and a payment processed. So it was the other groups card that didn’t process. I called corporate and they said they would take care of it. I’ll know in a few days. Not fun when you’re on vacation.
   

   Benihana - Orlando - International Drive, FLA répondu il y a 3 jours

   Thanks for the feedback, Lori. We're glad to hear that you enjoyed the food and found our service satisfactory. We apologize for the confusion regarding the billing process. We understand the frustration of receiving incorrect bills and will work on improving our systems. We hope you'll give us another chance to serve you better on your next trip to Orlando. Best regards, Benihana - Orlando - International Drive, FL, The Management Team
   

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8. G

   Gregory

   Tampa 1 commentaire

   5.0

   Y est allé il y a 6 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Good experience for the group & the food was good.
   

   Benihana - Orlando - International Drive, FLA répondu il y a 3 jours

   Thanks for visiting us, Gregory! We're delighted to hear that you had a good experience for your group at Benihana - Orlando - International Drive, FL. It's great to know that you enjoyed the food and found it to be good value. We noticed that you rated the value lower and we sincerely apologize if it seemed that way. Your feedback is important to us and we'll certainly take it into consideration. We hope to serve you again soon. Best, The Management Team
   

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9. J

   Jeremy

   Dallas25 commentaires

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 3

   The service was great and the value was very high!
   

   Benihana - Orlando - International Drive, FLA répondu il y a 5 jours

   Hey Jeremy, Thanks a ton for your high ratings and for taking the time to leave us this amazing review! We're thrilled to hear that you enjoyed our service and found value in our offerings at Benihana - Orlando - International Drive, FL. We strive to provide the best dining experience for our guests and your feedback is a testament to our efforts. We look forward to welcoming you back soon! Best, The Management Team
   

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10. K

    Karen

    Grand Boston3 commentaires

    4.0

    Y est allé il y a 7 jours

    1. Cote globale 4
    2. Nourriture 3
    3. Service 3
    4. Ambiance 4

    We were visiting from MA. It was great until it was super busy and I feel like the waitress was just given too many tables. For a Tuesday night… it’s FL. Proper staffing is a real thing. It’s a tourist town. Every day should be like a weekend staff plan. It delayed paying and drinks were not getting refilled.
    

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    Benihana - Orlando - International Drive, FLA répondu il y a 6 jours

    Hello Karen, Thank you for your feedback. We're glad to hear that you enjoyed your visit to Benihana - Orlando - International Drive, FL. However, we're sorry to hear about the busyness during your visit. We understand that our staffing levels can be an issue during peak hours, and we're working on improving our staffing strategy to ensure we're providing the best service possible for all our guests. We also appreciate your comments regarding the service and the refills on drinks. We're always striving to improve and your feedback is invaluable in this process. We hope to see you again soon and provide a better experience. Best regards, Benihana - Orlando - International Drive, FL Management Team
    

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