Benihana - Orlando - International Drive, FL

Bewertungen für Benihana - Orlando - International Drive, FL von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. A

   Andrea

   Küstengeorgien9 Bewertungen

   5.0

   Vor 1 Tag besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Good service. Good food. As compared to comparative restaurants, it's a bit more expensive, but we enjoyed our night
   

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2. L

   Lori

   Tahoe2 Bewertungen

   3.0

   Vor 3 Tagen besucht

   1. Gesamt 3
   2. Essen 4
   3. Service 3
   4. Ambiente 4

   Jeff was wonderful and the food was good. However, I highly recommend that you double check your billing and ask for a receipt confirming everything. The other groups card failed and she processed their bill on my card. They called me because they had my phone # from the reservation, saying I needed to drive back and pay my bill. I checked my account and I was in fact charged and a payment processed. So it was the other groups card that didn’t process. I called corporate and they said they would take care of it. I’ll know in a few days. Not fun when you’re on vacation.
   

   Benihana - Orlando - International Drive, FLVor 1 Tag geantwortet

   Thanks for the feedback, Lori. We're glad to hear that you enjoyed the food and found our service satisfactory. We apologize for the confusion regarding the billing process. We understand the frustration of receiving incorrect bills and will work on improving our systems. We hope you'll give us another chance to serve you better on your next trip to Orlando. Best regards, Benihana - Orlando - International Drive, FL, The Management Team
   

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3. G

   Gregory

   Tampa1 Bewertung

   5.0

   Vor 4 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 4

   Good experience for the group & the food was good.
   

   Benihana - Orlando - International Drive, FLVor 1 Tag geantwortet

   Thanks for visiting us, Gregory! We're delighted to hear that you had a good experience for your group at Benihana - Orlando - International Drive, FL. It's great to know that you enjoyed the food and found it to be good value. We noticed that you rated the value lower and we sincerely apologize if it seemed that way. Your feedback is important to us and we'll certainly take it into consideration. We hope to serve you again soon. Best, The Management Team
   

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4. J

   Jeremy

   Dallas25 Bewertungen

   5.0

   Vor 5 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 3

   The service was great and the value was very high!
   

   Benihana - Orlando - International Drive, FLVor 3 Tagen geantwortet

   Hey Jeremy, Thanks a ton for your high ratings and for taking the time to leave us this amazing review! We're thrilled to hear that you enjoyed our service and found value in our offerings at Benihana - Orlando - International Drive, FL. We strive to provide the best dining experience for our guests and your feedback is a testament to our efforts. We look forward to welcoming you back soon! Best, The Management Team
   

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5. K

   Karen

   Greater Boston3 Bewertungen

   4.0

   Vor 5 Tagen besucht

   1. Gesamt 4
   2. Essen 3
   3. Service 3
   4. Ambiente 4

   We were visiting from MA. It was great until it was super busy and I feel like the waitress was just given too many tables. For a Tuesday night… it’s FL. Proper staffing is a real thing. It’s a tourist town. Every day should be like a weekend staff plan. It delayed paying and drinks were not getting refilled.
   

   Benihana - Orlando - International Drive, FLVor 4 Tagen geantwortet

   Hello Karen, Thank you for your feedback. We're glad to hear that you enjoyed your visit to Benihana - Orlando - International Drive, FL. However, we're sorry to hear about the busyness during your visit. We understand that our staffing levels can be an issue during peak hours, and we're working on improving our staffing strategy to ensure we're providing the best service possible for all our guests. We also appreciate your comments regarding the service and the refills on drinks. We're always striving to improve and your feedback is invaluable in this process. We hope to see you again soon and provide a better experience. Best regards, Benihana - Orlando - International Drive, FL Management Team
   

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6. J

   J

   Charleston5 Bewertungen

   1.0

   Vor 6 Tagen besucht

   1. Gesamt 1
   2. Essen 2
   3. Service 5
   4. Ambiente 1

   We were expecting to be wowed with the chefs show and or/food. The chef came and cooked and the only “show“ he did was a volcano at the end. The communication to order a sushi roll was difficult. The food was OK. Overall, it was a disappointing meal.
   

   Benihana - Orlando - International Drive, FLVor 3 Tagen geantwortet

   Hi J, Thank you for taking the time to share your experience at Benihana - Orlando - International Drive, FL. We're sorry to hear that your visit didn't live up to your expectations. We pride ourselves on our culinary show and it's disappointing to hear that we fell short. We also apologize for any communication issues you experienced. We're glad to hear that you found our service satisfactory. Your feedback is invaluable and will be taken into consideration as we continually strive to improve our guests' experiences. We hope to have the opportunity to serve you again and provide a better experience. Best, The Management Team
   

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7. S

   Samantha

   Miami3 Bewertungen

   4.0

   Besucht am 26. April 2025

   1. Gesamt 4
   2. Essen 5
   3. Service 3
   4. Ambiente 3

   The food was absolutely amazing! Delicious and fresh food and our chef really took care to make sure our orders were correct. The issues we had with our visit to Benihana came from the service overall. We had a 7:30 reservation but weren’t sat till about 7:55 from how backed up they were. Then once we sat, our service was especially slow since the waiter was being trained due to being new. I totally understand having to be trained but that should be done on a night that isn’t so busy the way Fridays and Saturdays are.
   

   Benihana - Orlando - International Drive, FLVor 7 Tagen geantwortet

   Hey Samantha, We're so glad to hear that you enjoyed the food at Benihana - Orlando - International Drive, FL! It's great to know that our chef took great care in preparing your orders. We apologize for the delay and the slow service during your visit. We understand the impact this had on your experience and we're sorry for any inconvenience caused. We appreciate your understanding and patience. We're committed to providing exceptional service and we're glad to hear that we met your expectations. We hope to serve you again soon! Best Regards, Benihana - Orlando - International Drive, FL Management Team
   

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8. R

   Robert VIP

   Jacksonville33 Bewertungen

   5.0

   Besucht am 26. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Best of any Japanese food in USA. Great service, excellent food.
   

   Benihana - Orlando - International Drive, FLVor 7 Tagen geantwortet

   Thanks for visiting us, Robert! We're thrilled to hear that you enjoyed our food at Benihana - Orlando - International Drive, FL. It's wonderful to know that our service and value met your expectations. Your kind words mean a lot to us. We look forward to serving you again soon! Best regards, The Management Team
   

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9. IC

   ImaniC

   Raum New York7 Bewertungen

   5.0

   Besucht am 25. April 2025

   1. Gesamt 5
   2. Essen 4
   3. Service 4
   4. Ambiente 4

   This is my go-to restaurant, & I always come to this location. Was sat pretty fast food was good service was good. Can’t complain !
   

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   Benihana - Orlando - International Drive, FLBeantwortet am 26. April 2025

   Thanks for the review, Imani! We're thrilled to hear that Benihana - Orlando - International Drive, FL is your go-to restaurant. We're glad that you enjoyed our fast food and found our service to be good. Your feedback is greatly appreciated and we're always looking for ways to improve. We hope to see you again soon!
   

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10. D

    Deon

    Jacksonville1 Bewertung

    1.0

    Besucht am 22. April 2025

    1. Gesamt 1
    2. Essen 2
    3. Service 1
    4. Ambiente 1

    Food was definitely not good for the price, I could’ve went to a hole in the wall hibachi spot and had way better… also service was hella wack…
    

    Benihana - Orlando - International Drive, FLBeantwortet am 23. April 2025

    Hi Deon, Thank you for taking the time to share your experience at Benihana - Orlando - International Drive, FL. We're sorry to hear that your visit didn't meet your expectations. We take your comments about our food and service very seriously and will work on improving these areas. We hope to have the opportunity to serve you again and provide a better dining experience. Best, Benihana - Orlando - International Drive, FL Management Team
    

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