Benihana - Orlando - International Drive, FL

Review summary

1. R

   Raymond

   Greater Boston

   8 reviews

   vip
   3.0

   8 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   Don’t love a 25 min wait with a reservation but I guess it’s better then the 1 h others had that night.
   

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2. OT

   OpenTable Diner

   Los Angeles

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good!!!Excelent food!!!I love it!👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👍🏻👍🏻👍🏻
   

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   Benihana - Orlando - International Drive, FLResponded 3 days ago

   Dear Guest! Thanks for visiting us! We're thrilled to hear that you enjoyed our food and found it excel. Your satisfaction is our top priority and it's always a pleasure to hear from our valued guests. We look forward to serving you again soon.
   

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3. L

   Lauren

   Orlando

   2 reviews

   1.0

   2 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Food was super greasy. Had severe stomach ache after dining. Staff weren’t attentive, forgot about courses and no check in.
   

   Benihana - Orlando - International Drive, FLResponded 4 days ago

   Dear Lauren! We're really sorry to hear about your less than satisfactory experience at Benihana - Orlando - International Drive. We take your feedback very seriously and we're disappointed to hear that our food and service did not meet your expectations. We strive to provide excellent food and attentive service to all our guests and it's clear we fell short during your visit. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We appreciate you bringing this to our attention and we will definitely address it with our team to ensure this does not happen again. We hope you'll give us another chance to impress you in the future. Best Regards, The Management Team
   

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4. K

   Kevin

   Orlando

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Will and the chef were great. Food was terrific. Will be back
   

   Benihana - Orlando - International Drive, FLResponded 4 days ago

   Dear Kevin! Thanks for visiting us at Benihana - Orlando - International Drive! We're thrilled to hear that you enjoyed your experience with us and found our service and food to be great. It's always our goal to provide an exceptional dining experience and we're glad we hit the mark for you. We look forward to welcoming you back soon!
   

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5. W

   Wilfredo

   Orlando

   3 reviews

   2.0

   3 reviews

   Dined on October 1, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Overrated, expensive for the food that served...............
   

   Benihana - Orlando - International Drive, FLResponded 4 days ago

   Dear Wilfredo! Thank you for taking the time to share your feedback with us. We're really sorry to hear that you found our food to be overpriced and did not meet your expectations. We strive to provide our guests with exceptional food and service, and we regret that we fell short during your visit. We appreciate your honest feedback as it helps us improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you in the future. Best, The Management Team at Benihana - Orlando - International Drive, FL
   

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6. D

   David

   Washington DC

   13 reviews

   3.0

   13 reviews

   Dined on October 1, 2024

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 3

   Just too expensive for simple Habachi. Nothing was so outstanding to justify greater cost.
   

   Benihana - Orlando - International Drive, FLResponded on October 2, 2024

   Hello David! We're truly sorry to hear that you felt our prices were not justified by the quality of our food. At Benihana - Orlando - International Drive we strive to provide a memorable dining experience that reflects our dedication to quality, and we're disappointed to know that we fell short during your visit. We appreciate your feedback and will certainly take your comments into consideration as we continually work to improve our offerings and services. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again and show you the value we truly offer. Best regards, The Management Team
   

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7. TH

   ThomasH

   Tampa

   2 reviews

   5.0

   2 reviews

   Dined on September 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time to a Benihana, but not to a hibachi. The whole experience was great and our cook, Manny, was fun, polite, and did a great job. The staff did excellent with our birthday cake we brought. The entire night was perfect.
   

   Benihana - Orlando - International Drive, FLResponded on October 2, 2024

   Hey Thomas! Thank you for your wonderful review! We're thrilled to hear that your first time at Benihana - Orlando was a success. It's great to know that you enjoyed the hibachi experience and that our team was able to provide you with a memorable dining experience. We're also glad that you had a good time with our birthday cake and birthday celebration. We appreciate your feedback and look forward to serving you again soon! Best wishes, The Management Team
   

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8. A

   Autumn

   Orlando

   11 reviews

   5.0

   11 reviews

   Dined on September 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent meal, food is back to being flavorful. For a few years the food was at a lower standard but it is back to being amazing. Great chef , great waitress and very polite staff. 5 star experience. Being there for an 8pm reservation definitely paid off.
   

   Benihana - Orlando - International Drive, FLResponded on September 28, 2024

   Thanks for the review, Autumn! We're thrilled to hear that you enjoyed your meal and found our chef's flavorful. It's great to know that our team's polite service added to your experience. We appreciate your patience and your understanding for our reservation-late seating policy. We look forward to serving you again soon!
   

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9. S

   Shirleen

   Tampa

   9 reviews

   4.0

   9 reviews

   Dined on September 26, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food presentation was good but not as good as the chef doing the table beside us. The flavor of the spicy chicken was great. Husband said hibachi chicken was tasty. Paid extra for the fried chicken rice which was a nice size portion. My martini was $20 which I felt was pricey for not having blu cheese olives. Would we return yes!
   

   Benihana - Orlando - International Drive, FLResponded on September 28, 2024

   Hello Shirleen! Thank you for taking the time to share your experience at Benihana - Orlando - International Drive. We're thrilled to hear you enjoyed our presentation and flavorful dishes, especially the spicy chicken and hibachi chicken. We're also glad you found the portion size for the fried chicken rice satisfactory. We appreciate your feedback on our prices and will take it into consideration. We're glad you plan to return and we look forward to welcoming you back. Best regards, Benihana - Orlando - International Drive, FL Management Team
   

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10. B

    Bumblebee

    Los Angeles

    9 reviews

    vip
    5.0

    9 reviews

    Dined on September 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our waitress and Chef Kenny were OUTSTANDING in every single way possible! They made my birthday dinner so memorable that I'm still talking about it today!!
    

    Benihana - Orlando - International Drive, FLResponded on October 1, 2024

    Dear Bumblebee! Thank you so much for your kind words! We're thrilled to hear that you had a memorable birthday dinner at Benihana - Orlando - International Drive. It's wonderful to know that our team was able to make your day special. We strive to provide excellent service and it's always rewarding to hear when we've succeeded. We hope to see you again soon for another memorable experience! Best wishes, Benihana - Orlando - International Drive Management Team
    

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