Benihana - Newport Beach
Always a crowd favorite!
All good but our Table had 4 variations of fried rice alone and so many menu customizations to the meal that it made the chefs head spin. He did it all (hats off) but it almost doubled our meal prep time. Gluten free fried rice, veg fried rice, chicken fried rice w/o Vegs but 3x garlic butter and reg chicken fried rice — the prep effort just complex. Then the entrees special prep variations followed. Would have been a 5* rating for food except the extraordinary time to prep the meal. Hats off to chef and next time patrons want to change the menu they should pay extra for a private chef table and leave the regular diners to enjoy their meal.
We had the BEST Chef ever! He was very engaging and had us all laughing the entire time.
The food was the besy
Great place to bring friends or family, fun experience for someone who has never been before
I come to this benihanas once or twice a month, it's always great.
Had a reservation & still ended up having to wait another 30 mins to be seated.
6:45 reservation, not seated until after 7:30. Staff at front desk ignored us unless we asked for updates despite the fact that we were waiting right in front of them. Kept giving us the same story of "just a few more minutes. " told a large party that checked in late that they'd have to wait until the on time parties were seated, but then seated them ahead of us. Once seated we had to wait for a chef. Too much waiting. Poor form. Food was fine, wait staff fine.
This used to be a classy restaurant, and now it is like an amusement park. We went for an anniversary, and it was horribly noisy, constant singing, so-so food. What a disappointment for a special occasion.
The server was not very friendly or professional. He did his job fine but not a fit for that place. Also they need to send the email $30 right away, I couldn’t use the discount. And now I’m out of town..
Ordered from the dinner menu. But was handled like I had purchased lunch menu.
Need an improvement! Service took forever to sit us down; my children didn’t get their steamed rice, and the chef didn’t perform most of the tricks like other tables were.
Our first time back at Benihana in several years. As a couple we were at a table with the family celebrating an eight-year-old‘s eighth birthday. We had an enjoyable evening at the table visiting with the family and getting to know one family member, the grandmother, who was from our home state. However there was an extremely noisy and boisterous crowd at the next table.Unfortunately as well it was not something that the management could contain or control easily which we understood. In the future we will choose a better time of day and a better day to visit Benihana. It is a great restaurant that offers a wonderful experience.
good for the kids. Steak was a little chewy. Chicken was slightly dry. but overall good family meal, chef was very entertaining and kids always like that. Had some dried grease on the our plates which we had to ask the server to change but otherwise service was good. prices slightly expensive but you are paying for the entertainment of cooking in front of you.
We arrived on time for our reservation made 24 hours at 7:45. We weren’t seated til 8:40. We didn’t get a chef at our table til 9:20 and he barely did any tricks or interacted at all. $363 later...never again.
Parking was difficult. Although valet was available, it’s hard to trust ANY valet service after a past experience of theft. Our reservation was pushed from 7:15 PM to 8:15 PM with out prior notice. We didn’t anticipate this change or wait. Possible staffing complications? Beverages were out fifteen to twenty minutes after being seated. One of our members resorted to going to the bar for water. Chef Roberto was nice and engaged. Once our server came to over to greet us he was well mannered, kind and attentive. We sang happy birthday to our friend, he enjoyed that, it’s a yearly tradition for him to visit Benihana. Thanks.
the chef was AWESOME! made my sisters first time experience great. on top of that they made her feel special on her birthday! thanks again guys!
Very good service. Great food.
Noodles our chef was amazing as usual
Service was terrible when we went. We had a reservation and didn’t get seated until 30mins after the reservation. Once we sat down, it took a while for a server to come by and then it took an hour for a chef to come to the table. My boyfriend ordered a drink 3 different times and only 1 was served. His food order was also incorrect, I believe someone else at the table may have gotten the meat he ordered. I ordered the seafood diablo, which is supposed to have udon noodles and it seemed like I just got spaghetti noodles instead. There were 2 birthdays at our table and neither got the hats they asked for. Overall a bad experience
Restaurant was very delayed not only in seating us but also service. Ended up spending significantly longer there than normal which as odd, especially for an early Wednesday night dinner.
Service was very fast which was great being there with 3 boys. Food was good, steak under cooked a bit but was par for Hibachi. I will try it again.
I have one word....NOODLES! Holy cow was that guy entertaining.
Celebrated a Birthday for a colleague over lunch and had a wonderful time.
Birthday dinner. Nice crew.
Went there September 23, 2019
For my daughter’s birthday there were four of us we all had to hibachi chicken and chicken fried rice. Within 45 minutes of leaving the restaurant we all got very sick with intestinal issues. I called the manager and she said someone would call me the next morning a manager did call me this morning I told him what happened he said that can’t happen in 45 minutes insinuating I wasn’t telling the truth. And I said yes it can happen and it did. First of all that was extremely rude and bad customer service and he just said he’d make a report and that was it . I’ve been going to Benihana‘s for years it’s been slowly declining and after that we will never go there again
This particular night they were down 2 chefs so the wait to eat was especially long. However, they did comp the table appetizers for the inconvenience. Our chef was great and fun. The food was wonderful as always. I will definitely come back.
We had a 5:30 reservation. We were seated at 6:00pm. We didn’t even have service until 7:15. They took our drink order then informed us they were short staffed. The manager tried to rectify the situation by giving us free edamame or California roll. The gesture was great but it was my son’s birthday and we were hosting 6 hungry 16-year-old boys.
It definitely feels like they overbook. We had a 5:15 reservation. We were maybe seated by 5:35. Then there was a really long wait for drinks and food. Clearly there were not enough waiters and cooks to handle the Sunday crowd.
Benihanas in Newport Beach is like the other locations and you know what you are going to get. Quality was good and the wait staff was very good.
Nice cooking in front of us
But all of our clothes are smelly after lunch.
It was my birthday and we always have received my free dish on my birthday. This was the first time I didn't get my certificate
Birthday dinner for my son. Food, service and ambiance were excellent! Always a fun, celebratory meal at Benihana.
Thank you so much for a great birthday celebration!!
We have never been disappointed in the food or service here! It is expensive but the food is always so delicious!
Our Chef made all the food delicious!
Excellent food! It was a really fun experience and I enjoyed my meal
James elevated the experience and kept us hydrated!!