Benihana - Minneapolis, MN

Commentaires sur le restaurant Benihana - Minneapolis, MN de personnes qui y ont mangé. Selon des cotes récentes.

1. M

   Markus

   Minneapolis6 commentaires

   5.0

   Y est allé il y a 2 jours

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   I think it was Heidi, our server, she was awesome!
   

   Benihana - Minneapolis, MNA répondu aujourd'hui

   Thanks for visiting us, Markus! We're thrilled to hear that you had a great experience at Benihana - Minneapolis, MN. We're glad that our service met your expectations. We always strive to provide the best for our guests, and we're glad you noticed. We appreciate your feedback on our food and value, and we'll continue to work on improving those aspects. Looking forward to serving you again!
   

   Ce commentaire est-il utile?

2. R

   Raleigh

   Minneapolis1 commentaire

   3.0

   Y est allé il y a 4 jours

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 1

   It has gotten way too expensive and we used to go for birthdays every year.
   

   Benihana - Minneapolis, MNA répondu il y a 2 jours

   Hello Raleigh, Thank you for taking the time to share your feedback. We're truly sorry to hear that your recent experience at Benihana - Minneapolis, MN didn't meet your expectations. We strive to provide excellent service and value to all our guests, and we regret that we fell short this time. We understand that birthday celebrations are a special occasion and we regret that our pricing did not meet your expectations. We appreciate your feedback and will certainly take it into consideration. We hope you'll give us another chance to provide you with the memorable dining experience that you've known us for. Best regards, The Management Team
   

   Ce commentaire est-il utile?

3. J

   Juston

   Minneapolis1 commentaire

   5.0

   Y est allé il y a 4 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Great food, great server. Very welcoming environment
   

   Benihana - Minneapolis, MNA répondu il y a 3 jours

   Thanks for visiting us, Juston! We're thrilled to hear that you enjoyed the food and service at Benihana - Minneapolis, MN. We strive to create a welcoming environment for all our guests, and we're glad we hit the mark for you. We appreciate your feedback and look forward to serving you again soon. Best regards, The Management Team
   

   Ce commentaire est-il utile?

4. M

   Mary

   Minneapolis13 commentaires

   5.0

   Y est allé il y a 4 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Chef and wait staff were great! Always great food.
   

   Benihana - Minneapolis, MNA répondu il y a 3 jours

   Thanks for the review, Mary! We're thrilled to hear that you enjoyed your experience at Benihana - Minneapolis, MN. It's wonderful to know that our food and service met your expectations. We always strive to provide the best dining experience possible, and your feedback lets us know we're on the right track. We look forward to welcoming you back soon.
   

   Ce commentaire est-il utile?

5. J

   John

   Minneapolis1 commentaire

   4.0

   Y est allé il y a 7 jours

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 3

   The location in GV was ideal for me, I live only 2 miles away. I've been to Benihana many times in multiple locations - so much of the same: Food was decent Chef and waitress were pretty good However I did notice something - they charge an automatic 20% gratuity on the table seated portion - nothing that we are afraid of just kind of surprised is all. Also the prices have in fact gone up significantly - kids entree around $17, a full meal almost $30. High end adult meals $65 and the portions were a little smaller FYI.
   

   Benihana - Minneapolis, MNA répondu il y a 6 jours

   Hello John, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our location in GV ideal and that you've dined with us many times before. We're also happy to know that you appreciated our chef and wait staff. However, we're sorry to hear about your concerns regarding the gratuity and pricing. We strive to provide a comfortable and enjoyable dining experience for all our guests, and your feedback helps us to do just that. We'll certainly take your feedback into consideration as we continually strive to improve our services. Thank you again for your review, and we hope to welcome you back soon! Best, Benihana - Minneapolis, MN Management Team
   

   Ce commentaire est-il utile?

6. c

   chris

   Minneapolis14 commentaires

   4.0

   Y est allé le 20 avril 2025

   1. Cote globale 4
   2. Nourriture 3
   3. Service 4
   4. Ambiance 3

   The shrimp and scallops were underdone , everything else was great.
   

   Benihana - Minneapolis, MNA répondu le 21 avril 2025

   Thanks for the feedback, Chris! We're glad to hear that you enjoyed the rest of your meal. However, we're sorry to hear about the shrimp and scallops. We always aim to deliver a great experience, and we regret that we missed the mark on this occasion. Your feedback will help us improve. We appreciate your review and hope to see you again soon at Benihana - Minneapolis, MN. Best, The Management Team
   

   Ce commentaire est-il utile?

7. D

   Dylan

   Minneapolis1 commentaire

   2.0

   Y est allé le 19 avril 2025

   1. Cote globale 2
   2. Nourriture 3
   3. Service 2
   4. Ambiance 1

   Just so unbelievably mediocre for $160 and two people.
   

   Benihana - Minneapolis, MNA répondu le 21 avril 2025

   Hello Dylan, We're truly sorry to hear about your recent experience at Benihana - Minneapolis, MN. We strive to provide an exceptional dining experience for our guests, and it's clear that we fell short during your visit. We understand that the food and service did not meet your expectations, and we sincerely apologize for any inconvenience caused. We appreciate your feedback as it helps us identify areas where we can improve. We hope you'll give us another chance to show you the quality and service we're known for. Best regards, Benihana - Minneapolis, MN Management Team
   

   Ce commentaire est-il utile?

8. K

   Kathy VIP

   Minneapolis11 commentaires

   3.0

   Y est allé le 16 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 3

   We sat in the bar and glad there wasn’t an automatic gratuity like there is at the hibachi tables. Service wasn’t great and the sushi wasn’t great either. It appears it may have been made in advance - the rice was cold. My husband’s roll didn’t arrive when my order arrived and I think it may have not been ordered. They have gone down hill!
   

   Benihana - Minneapolis, MNA répondu le 18 avril 2025

   Hello Kathy, We appreciate your feedback and sorry to hear about your experience at Benihana - Minneapolis, MN. We strive to provide excellent service and food, and it's disappointing to learn we didn't meet those standards during your visit. We also apologize for the rice temperature and the missing order. We value your feedback and will use it to improve our service and food quality. We hope you'll give us another chance to impress you in the future. Best regards, Benihana - Minneapolis, MN Management Team
   

   Ce commentaire est-il utile?

9. D

   Dionne

   Minneapolis5 commentaires

   5.0

   Y est allé le 7 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The filet mignon was delicious and our chef was very entertaining!
   

   Benihana - Minneapolis, MNA répondu le 9 avril 2025

   Thanks for the review, Dionne! We're thrilled to hear that you enjoyed the filet mignon and found our chef to be entertaining. We strive to provide delicious food and top-notch service. We noticed that you rated us a 4 on value. We appreciate your feedback and will strive to improve. We hope to see you again soon at Benihana - Minneapolis, MN.
   

   Ce commentaire est-il utile?

10. K

    Kevin

    New Orleans1 commentaire

    5.0

    Y est allé le 2 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Cliff was an excellent chef. Friendly and entertaining.
    

    Benihana - Minneapolis, MNA répondu le 5 avril 2025

    Thanks for visiting us, Kevin! We're thrilled to hear that you had an excellent experience with our chefs at Benihana - Minneapolis, MN. It's wonderful to know that our team made your visit enjoyable and that you enjoyed the food. We strive to provide top-notch service and it's great to hear that we hit the mark during your visit. We appreciate your 5-star ratings and look forward to serving you again soon!
    

    Ce commentaire est-il utile?