Benihana - Maple Grove

4.3
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2731 Reviews
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$31 to $50
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Maple Grove is located in the Fountains at Arbor Lakes. Although reservations are not required, they are recommended. Take a break from your busy day around Arbor Lakes and prepare for a dining experience unlike any other at one of our 18 teppanyaki tables. Watch as our chefs display their skills as you become part of the show, or pull up a seat at our sushi bar for one of our specialty rolls, nigiri, sashimi, and appetizers.
What 2731 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.5
food
4.3
service
4.2
ambience
4.0
value
Noise · Moderate
91% of people would recommend it to a friend
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A
Minneapolis
7 reviews
Dined 8 hours ago
Overall2food2service2ambience3

The waitress was great but our chef who suppose to make the whole experience great had no personality or skills. He missed 99.99% of all tricks. My kids who celebrated their birthdays were very disappointed. I was disappointed for them as we went there because they wanted to see the tricks. I wouldn’t go there again for a special occasion. So disappointed!!

ES
1 review
Dined 2 days ago
Overall5food5service5ambience5

It was a nice place to eat. Very delicious food and a fantastic atmosphere!

H
Minneapolis
39 reviews
Dined 2 days ago
Overall5food5service5ambience5

Good, love this kind of food. It was Valentine’s Day so it was extremely busy, and I thought they did a good job handling it.

s
1 review
Dined 3 days ago
Overall2food1service1ambience2

Our cook was sick, coughing & wiping nose constantly. Walking away at times to do what ever. I asked Hume questions and I got not interacting.
Spun some eggs and made a halfasd onion volcano, that’s it. I brought my daughter for her 1st time on Valentine’s Day, VERY VERY VERY disappointing.

AP
1 review
Dined 3 days ago
Overall3food3service3ambience3

The chef was extremely slow and we couldn’t hear him clear. Sounds like he was mumbling.
The place was extremely cold. The heat was not turned on. The flat top didn’t warm us. Several other customer were also complaining. The warmest place was in the bathroom.
Food had no taste. Wasn’t seasoned enough. Very bland

HM
1 review
Dined 3 days ago
Overall4food5service5ambience3

Very cold where we were sitting. The chef was awesome and the food was pretty good.

MZ
Minneapolis
5 reviews
Dined 4 days ago
Overall5food5service5ambience5

Our meal was fantastic, as always. We just ate there Thursday and are going back again on Monday for another great meal.

ST
Minneapolis
1 review
Dined 4 days ago
Overall4food5service4ambience4

At the last minute we decided to seat ourselves in the bar area. Food was amazing however the service was a little slow, the waitress did the best she could considering she didn't have much help. We'll definitely return as we felt the food taste much better than joining a group at the grill.

RE
Minneapolis
6 reviews
Dined 5 days ago
Overall4food5service5ambience4

Always nice to meet new people.

JS
1 review
Dined 5 days ago
Overall5food5service5ambience5

Great chef and service. Great for celebrating birthdays, anniversaries, etc.

OT
Minneapolis
4 reviews
Dined 6 days ago
Overall5food5service5ambience5

It was great as always. Delicious food and entertaining service!

OT
1 review
Dined on February 8, 2020
Overall4food3service4ambience5

I took my sister for her first time, and I was kind of disappointed! Our chef was not very enthusiastic, I had egg shell in my rice, and a shrimp tail! First time I've ever had anything like that happen.

OT
Minneapolis
1 review
Dined on February 8, 2020
Overall4food4service5ambience5

Server was great as always. Chef seems to be still new and unsure about his techniques. Hubby ordered steak medium rare and chef cooked it medium well, then tried to tell him it’s medium rare. Otherwise, everything was good. Love eating here.

D
1 review
Dined on February 8, 2020
Overall2food3service2ambience2

I would possibly recommend it, but would advise to have over 2 hours for the dining experience. There were gaps between soup, salad, and our chef. We had an early reservation and we still had to wait quite some time for the chef. Also, the temperature was freezing cold. Had to wear our coats and now they smell after the cooking. We had a party of 5 celebrating our daughter’s BD and we had no idea that two others would be joining us- people we didn’t know. That was a weird experience. They were very nice, but that is just odd.

JP
1 review
Dined on February 8, 2020
Overall3food5service3ambience1

The booth where we were seated was uncomfortable and cold. I will NEVER sit there again. I would recommend removing the booth in the corner. I can’t see anyone wanting to sit on wood and be freezing while paying a good chunk of money to eat there. If this was my first time there I would never return or recommend your restaurant.

Benihana - Maple Grove
Responded 6 days ago

Jamie, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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N
1 review
Dined on February 6, 2020
Overall5food5service5ambience5

I feel that $166.00 for three of us was high we only had pop to drink.

R
Minneapolis
7 reviews
Dined on February 6, 2020
Overall4food4service4ambience4

Was able to get last minute reservation. Actually it was slow for a Thursday.

KC
Minneapolis
1 review
Dined on February 6, 2020
Overall5food5service5ambience5

Hector is your best chef!! We had a great time!

B
1 review
Dined on February 5, 2020
Overall5food5service5ambience4

very good food, great service. a bit cold in the restaurant but overall a wonderful time.the food is very expensive but good.

AH
Minneapolis
6 reviews
Dined on February 3, 2020
Overall5food4service5ambience4

Always fun!! Little Josh was great!! Reservation was seated on time.

EM
Minneapolis
1 review
Dined on February 3, 2020
Overall5food5service5ambience5

Had a blast for my mom's 50th , service was great!

OT
1 review
Dined on February 2, 2020
Overall5food5service5ambience5

Celebrating a good report card

RM
Minneapolis
1 review
Dined on January 29, 2020
Overall5food5service5ambience4

Had one of the best meals this year. We come a few times a year. Jackson was our chef and Jenny our server. Both were personable, professional and attentive!!!

Benihana - Maple Grove
Responded 3 days ago

Awesome Rita! On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

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OT
Minneapolis
2 reviews
Dined on January 26, 2020
Overall4food5service3ambience3

The manager was rude

OT
Minneapolis
1 review
Dined on January 25, 2020
Overall5food5service5ambience4

Great family time!

ST
Minneapolis
3 reviews
Dined on January 24, 2020
Overall5food5service5ambience5

Went for my birthday and had fun. Even though we had a reservation, we had to wait 20min to be seated.

GP
1 review
Dined on January 22, 2020
Overall5food5service5ambience4

Hector was one of the best chefs we have ever had! Food and service was amazing making it a perfect evening out for my birthday.

AT
Minneapolis
6 reviews
Dined on January 20, 2020
Overall2food4service2ambience4

I had my husband birthday celebration there and have to say it was the worst restaurant service that I have received in the last 10 years. They waiting to seat us 20 minutes after our reservation time and couldn’t take the birthday cake from us until they knew “where” they were going to put us. Once seated they took another 20 minutes until we received our soup starter. I had booked another surprise location for my husbands birthday and we needed to be wrapped up by 9pm...I didn’t receive my food by 9pm and everyone else was wrapped up eating around then. Not only did I not eat dinner that night but I missed my husband’s surprise at the next location when I had to send them ahead of me. We also never ate the cake I had brought or have our dessert as no time. The manager on duty was THE WORST...I do not think she has restaurant experience. Excuses were made on why I didn’t get my meal from my shellfish allergy...open table gave them the heads up before my arrival AND I ordered that way an HOUR prior. I won’t be going there again. A ruined night for my husbands 50th birthday!

Benihana - Maple Grove
Responded on January 24, 2020

April, On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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CD
Minneapolis
3 reviews
Dined on January 20, 2020
Overall5food5service5ambience4

Yama/cook and assistant, Sophie were SUPERB ! Will ask to be at one of their tables next time. The only drawback was that we waited over an hour for anyone to come fix our food. We didn’t leave the restaurant till 9:30pm and our reservations were for 7pm. That was TOO long to wait :(

OT
1 review
Dined on January 20, 2020
Overall3food2service3ambience3

It was pretty good, but the server forgot my ice cream until almost everyone left, and the chef forgot my order and had to order another one from the kitchen, which I didn’t even get until I was done with my meal and it was not that good.

Benihana - Maple Grove
Responded on January 24, 2020

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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DM
San Francisco
7 reviews
Dined on January 20, 2020
Overall3food3service4ambience4

Our chef, Yama, was pretty fantastic. He really puts on a show. That said, the food was surprisingly mediocre and bland given the cost.

Benihana - Maple Grove
Responded on January 24, 2020

Deb, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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SP
1 review
Dined on January 19, 2020
Overall3food5service3ambience1

We always have a great experience at Benihana but this time was not so great. The food was good and the chef did a nice job. The restaurant itself was really cold! We mentioned something to the waitress and she said the heat wasn’t working properly. Our entire table ate dinner in our winter jackets. My daughter even wore her gloves. Other customers had their hats on as well. Bad experience for the price you pay for the meal.

Benihana - Maple Grove
Responded on January 23, 2020

Sue, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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B
1 review
Dined on January 19, 2020
Overall1food4service1ambience1

Their heat was broken. Took 30 minutes just to get our drinks we ordered and an hour until the cook came out from the time of our reservation. We never got refills, and I asked for an extra glass and never got it. I had to wear my jacket throughout the whole dinner cause it was that cold in there. I had to ask for the ice cream that was included in my meal and felt very disrespected.

Benihana - Maple Grove
Responded on January 23, 2020

Brittany, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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SF
Minneapolis
1 review
Dined on January 19, 2020
Overall2food5service1ambience1

So disappointed in Maple Grove Benihana....We were celebrating a birthday as a party of 8. First they seated us next to the front door on a -20* windchill day. We all spent our meal bundled in heavy winter parkas so as to not freeze. Our reservation was for 1:30, by 2:25 I had to track down a manager as we still had not been served.....the chef did a great job, other than having to continue leaving to go back to the kitchen to get missing pieces of our meals. Waitstaff was awful and never cleared any plates without being asked multiple times. Multiple tables around us sat without being cleared...no birthday picture. Total bomb.

Benihana - Maple Grove
Responded on January 23, 2020

Stephanie, On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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JD
1 review
Dined on January 18, 2020
Overall2food2service1ambience1

I already wrote up a full complaint about this visit on the your website as soon as I arrived home from my lunch. I was beyond disappointed

Benihana - Maple Grove
Responded on January 23, 2020

JuDonna, On behalf of our team here at Benihana, we sincerely apologize for your recent experience. Our team has received your feedback directly on our website and is in the process of reviewing the matter. We will follow up with you soon.

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i
Minneapolis
5 reviews
Dined on January 17, 2020
Overall5food5service5ambience4

I took my daughter and her friends to the restaurant for her birthday celebration. We had an amazing server and chef. We had less than pleasant table mates who complained about everything and one of them got really drunk on one quarter of a fishbowl drink. The girls and I loved our food and the service.

LM
1 review
Dined on January 15, 2020
Overall3food4service4ambience2

The table we were at was very cold. Seemed like there was air blowing in through the vent above us. The last time we went there was snow coming out of the vent.

Benihana - Maple Grove
Responded on January 21, 2020

Lance, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
Minneapolis
1 review
Dined on January 13, 2020
Overall5food5service5ambience5

Food is absolutely amazing,great friendly customer service,clean,busy,do not recommend going constantly if you want to keep your wallet full. Expensive but worth it.

OT
Minneapolis
1 review
Dined on January 13, 2020
Overall5food5service5ambience5

Great accommodations for our birthday lunch group! Food and staff were awesome!

TG
Minneapolis
1 review
Dined on January 12, 2020
Overall5food5service5ambience5

Fun and different! Great place for birthday celebrations.

Benihana - Maple Grove
Responded on January 16, 2020

Teri, Thank you for celebrating your special occasion with the Benihana team!

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