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Steak And Lobster Xpx - Benihana - Mall of America, MN, Bloomington, MN

Benihana - Mall of America, MN

3.6
3.6
3525 Reviews
$30 and under
Japanese
Top Tags:
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Make a reservation

2 people
7:00 PM
Booked 50 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of operation
    Mon–Sat 11:00 am–9:00 pm Sun 11:00 am–7:00 pm
  • Phone number
    (952) 594-6205
  • Website
    https://www.benihana.com/
  • Payment options
    AMEX, Diners Club, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Private party facilities
    Looking for the perfect venue for your next event? Look no further! Come and enjoy a private room at Benihana. Book now and make lasting memories!
  • Location
    358 South Avenue, Bloomington, MN 55425
  • Neighborhood
    Bloomington
  • Cross street
    3 floor inside mall, next to Macy's
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Vegan, Wine

Featured in

Offers

  • Buy $50 in Gift Cards, get a $10 Promotional Card

    Nov 1 - Dec 31, 2023
    Sun - 11:00 AM - 3:00 PM, 3:00 PM - 7:00 PM,Mon - Sat - 11:00 AM - 3:00 PM, 3:00 PM - 9:00 PM
    Now through December 31, purchase $50 in Gift Cards, receive a $10 Promotional Card. Purchase $200 in Gift Cards, receive $60 in Promotional Cards! Ask your server for details.

What 3,525 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.6
3.6 based on recent ratings
  • 4.1Food
  • 3.5Service
  • 3.7Ambience
  • 3.2Value

Noise • Moderate

Loved For

  • Twin Cities / Minneapolis

    Kid-friendly

  • Twin Cities / Minneapolis

    Good for groups

3,526 Reviews

  1. BarbaraB

    Minneapolis

    2 reviews

    vip
    1.0

    2 reviews

    Dined 2 days ago

    overall1food2service1ambience1
    Since Benihana tacks on an automatic 20% gratuity whether you are at the teppanyaki table or in the bar, there is absolutely NO service in the bar area. Our dirty dishes were never removed as we finished them...no checking in by the wait staff. They figure they are getting their tip anyway and don't need to provide any service. Shame on you Benihana!

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  2. Melluvs2eat2204

    Minneapolis

    3 reviews

    1.0

    3 reviews

    Dined 3 days ago

    overall1food5service2ambience2
    The bus boy kept trying to throw away our food. It was closing time when we left. I get they want to go home but the bus boy kept coming to our table while we were eating and pointed at my daughter’s food and said,”are you done with that I can get rid of it” It was a full plate and we were waiting for to go containers. The he tries to take my 14.00 drink that’s still half full and put it in his bin. I told him I was still drinking it. Then he started taking our silverware and everything. He did everything he could to basically tell us to leave. I spent $330.00 I expect to at least be able to eat and enjoy my food.

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  3. KendraB

    Minneapolis

    2 reviews

    1.0

    2 reviews

    Dined 4 days ago

    overall1food1service1ambience1
    One of the worst experiences we have had , had reservations , didn’t get water or a server for a while, never got a refill and had to get up and ask for Silverware , chef didn’t speak English, had to leave the table to go get bowls, used the same spat on raw chicken with every thing else - 20% charge was added for 2 people ? No idea why, the server put someone else’s bill on my credit card and then asked for a cash tip . Never again

    Benihana - Mall of America, MNResponded 1 day ago

    Kendra, thank you for leaving your feedback. We strive incredibly hard to make every guest experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We’d love to resolve this as quickly as possible and find a solution that works for you. Please drop us a message directly by visiting our website: Benihana Listens

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  4. OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5
    Chef, food and waitstaff were awesome as always!!

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  5. OpenTable Diner

    Minneapolis

    3 reviews

    4.0

    3 reviews

    Dined 5 days ago

    overall4food3service4ambience4
    We had great food but one in our party for bad chicken she couldn’t eat.

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  6. Michael

    Minneapolis

    2 reviews

    1.0

    2 reviews

    Dined on November 28, 2023

    overall1food5service1ambience5
    Worst hibachi experience I’ve had. Poor service the entire dinner. She brought everyone’s ice cream before food was even half way done. Unreal! And now they force an automatic 20% tip… don’t waste time here and go to Osaka instead

    Benihana - Mall of America, MNResponded 7 days ago

    Hi Michael, we're sorry to hear about your poor experience at our hibachi restaurant. We apologize for the unsatisfactory service and the timing of the ice cream. We appreciate your feedback and will take it into consideration to improve. Thank you for sharing your thoughts. If you have any specific suggestions or ideas, feel free to share them with us via our website: Benihana Listens

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  7. JCBurnsvilleMN

    Minneapolis

    2 reviews

    3.0

    2 reviews

    Dined on November 27, 2023

    overall3food4service5ambience2
    Who brings little babies and toddlers to a hibachi dinner? I really wish you had a choice about whether or not your party is seated with another party that has babies/toddlers. The other party's screaming toddlers and their moms who talked through the whole show about their personal lives wasn't very wonderful for a $$$$ birthday dinner for adults. Why bother going to the hibachi table if you arent watching the show or even paying attention and don't take upset children out. The restaurant and staff themselves were fine, although it is a loud environment. For that kind of money I guess I'll go to a fine dining restaurant instead where you can actually enjoy the meal. I was somewhat disappointed.

    Benihana - Mall of America, MNResponded 7 days ago

    Hi, on behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. We appreciate your perspective and will take it into consideration as we strive to improve. If you have any specific suggestions or ideas, feel free to share them with us via our website: Benihana Listens

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  8. HarleyC

    Minneapolis

    1 review

    3.0

    1 review

    Dined on November 26, 2023

    overall3food2service5ambience4
    Great wait staff. Or cook did not speak English and way overcooked our seafood. Almost burnt tasting.

    Benihana - Mall of America, MNResponded 7 days ago

    Hi Harley, thank you for sharing your feedback. We appreciate your compliment about our wait staff. We apologize for the issue with our cook and the overcooked seafood. We’d love to resolve this as quickly as possible and find a solution that works for you. Please drop us a message directly by visiting our website: Benihana Listens

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  9. OpenTable Diner

    Minneapolis

    7 reviews

    2.0

    7 reviews

    Dined on November 26, 2023

    overall2food5service2ambience2
    Dirty tables all around us. Very slow service, but chef was good. Food was excellent, prices too high for this type of dining

    Benihana - Mall of America, MNResponded on November 27, 2023

    Hi, we appreciate your feedback. We apologize for the cleanliness and slow service you experienced. We want every guest's experience to be the best possible, and we work hard to make sure that happens. Please feel free to reach out with further feedback or any questions via our website: Benihana Listens

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  10. RCJinMlps

    Minneapolis

    3 reviews

    1.0

    3 reviews

    Dined on November 25, 2023

    overall1food4service1ambience1
    Dining at Benihana last night was a disaster! We were seated near the kitchen so lots of activity. Our server was rarely around so others would try to step in for him when it came to their attention we’d been waiting excessive amounts of time. The orders were wrong in every course even after we’d clarified & DJ assured us “I got you”. Drinks never came. Nothing was ever cleared. And, splitting the check (two parties that were split to separate sides of the table - not hard) was the final nightmarish straw. It took 45 minutes, getting a manager and it was still wrong on the third attempt. It costs a fortune & was a chaotic mess. I would not recommend!! Benihana had been an annual holiday tradition for our families, however we will not be coming back!

    Benihana - Mall of America, MNResponded on November 27, 2023

    Hi, thank you for leaving your feedback. We strive incredibly hard to make every guest experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time, especially while celebrating a special occasion. We truly appreciate your loyalty and we’d love to resolve this as quickly as possible and find a solution that works for you. Please drop us a message directly by visiting our website: Benihana Listens

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  11. ChauO

    Minneapolis

    2 reviews

    2.0

    2 reviews

    Dined on November 25, 2023

    overall2food1service2ambience2
    Food over cook n not performance like original before anymore, so disappointed, food section is cut without salad, sautéed veggies n wait for 1 hours to start cooking , didn’t see waiter or waitress take care to order more drink or set up. Even the chef keep taking by his own language with the other chef next table n waiter then looking at all of us different family who speak English only. We need to be respectful

    Benihana - Mall of America, MNResponded on November 27, 2023

    Chau, thank you for leaving your feedback. We strive incredibly hard to make every guest experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We appreciate your perspective and will take it into consideration as we strive to improve. If you have any specific suggestions or ideas, feel free to share them with us via our website: Benihana Listens

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  12. Travelingfoodie

    New York Area

    30 reviews

    vip
    4.0

    30 reviews

    Dined on November 25, 2023

    overall4food4service5ambience4
    Fun, entertaining dinner for the family. Miguel was a great chef. I recommend for those dining at the mall.

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  13. ScottS

    Des Moines

    3 reviews

    1.0

    3 reviews

    Dined on November 24, 2023

    overall1food4service1ambience3
    The waitress was terrible. Grumpy and super slow. Argued with us about the bill, argued with the chef about the ticket, constantly forgot items and said she would grab something and then go help another table and not come back for 20 minutes

    Benihana - Mall of America, MNResponded on November 27, 2023

    Hi Scott, thank you for sharing your experience with us. We apologize for the poor service you received from our waitress and that our staff didn’t meet the level of service we strive for. We want every guest's experience to be the best possible, and we work hard to make sure that happens. We’d love to resolve this as quickly as possible. Please drop us a message directly by visiting our website: Benihana Listens

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  14. Chris

    Minneapolis

    1 review

    2.0

    1 review

    Dined on November 24, 2023

    overall2food3service2ambience5
    Food was good. It was really loud, which I’m taking into the waitress not getting our order correct, took her 20-25 mins to run my gift card and forgot our birthday party, had to remind her. Needless to say it was disappointing

    Benihana - Mall of America, MNResponded on November 27, 2023

    Chris, on behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so by visiting our website: Benihana Listens

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  15. OpenTable Diner

    Minneapolis

    1 review

    2.0

    1 review

    Dined on November 23, 2023

    overall2food3service1ambience4
    Food is very good, but my entree of chicken was a little overcooked and dry. Service was somewhat poor with a long wait just to get a fork. Took a long time to get the bill and when I did, it was wrong. Then it took a while to get the correct bill. Our server was very kind and apologetic though.

    Benihana - Mall of America, MNResponded on November 27, 2023

    Hi, thank you for sharing your feedback with us. We're glad you enjoyed the food, but we apologize for the issues you experienced with the service. We appreciate your patience and understanding, and we'll use your comments to improve. Please feel free to reach out with further feedback or any questions via our website: Benihana Listens

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  16. OpenTable Diner

    Minneapolis

    9 reviews

    vip
    5.0

    9 reviews

    Dined on November 19, 2023

    overall5food4service4ambience4
    Good experience today for lunch… Pedro was the cook and I forgot the nice waiters name.. he was training another staff at the time. Overall great meal

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  17. Lauren

    Minneapolis

    2 reviews

    5.0

    2 reviews

    Dined on November 19, 2023

    overall5food5service5ambience5
    A great spot to celebrate with great food and fun!

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  18. RachelP

    Minneapolis

    1 review

    1.0

    1 review

    Dined on November 18, 2023

    overall1food4service2ambience4
    I put specifically that the dinner was for a birthday and asked for a dessert to be brought out. Nothing happened. What was the point of me saying it was a birthday for y’all not to do anything??

    Benihana - Mall of America, MNResponded on November 20, 2023

    Hi Rachel, thank you for your feedback. We’re extremely sorry to hear that your special celebration didn’t go as expected at our Benihana location. Please contact us directly via our website so we may further assist you.

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  19. AmandaS

    Minneapolis

    2 reviews

    5.0

    2 reviews

    Dined on November 17, 2023

    overall5food5service5ambience5
    The service was great! Our chef was very friendly and funny. Couldn’t have asked for a better experience. Food was amazing as well.

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  20. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 16, 2023

    overall5food5service5ambience5
    Excellent experience for our birthday outing!

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  21. Beverly

    1 review

    2.0

    1 review

    Dined on November 16, 2023

    overall2food5service2ambience3
    I already sent in a review because of the bad(slow) service and mix up wit my reservation. The food and chef was amazing after the 2 hour wait to get service. Unfortunately this is my 3rd time with under par service for the price. I couldn't recommend this place without letting people know, to go at your own risk and make sure that you have time and patients.

    Benihana - Mall of America, MNResponded on November 17, 2023

    Beverly, on behalf of Benihana, we would like to offer our sincere apologies for the long wait time you endured during your last visit. We understand that your time is valuable and we are deeply sorry for the inconvenience this has caused you. Please feel free to contact us with further details regarding this experience by visiting our website.

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  22. MarkJ

    Minneapolis

    31 reviews

    vip
    2.0

    31 reviews

    Dined on November 11, 2023

    overall2food3service2ambience2
    Chef hit on of my guest with a flying spatula of butter. Server tried to keep up, doesn’t look like my gift card was applied to bill.

    Benihana - Mall of America, MNResponded on November 13, 2023

    Mark, thank you for leaving your feedback. We strive incredibly hard to make every guest experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We’d love to resolve this as quickly as possible and find a solution that works for you. Please drop us a message directly by visiting our website.

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  23. Ale88

    Minneapolis

    1 review

    2.0

    1 review

    Dined on November 11, 2023

    overall2food4service1ambience2
    Unsatisfied is an understatement. Our Service was horrible. Worst service I've had in a long time. Our server was rude, slow and forgetful. She got my drink order wrong, ended up waiting at least 15 minutes for her to get it. Our sushi didn't come with any soy sauce, and we had to wait for that to be brought out. when I ordered another drink, our server forgot to bring it out, And asked if I still wanted it. Our appetizer salads were never brought out. And we were almost done with the main course. (If i didn't ask for them we would have never gotten them). I was enquiring about purchasing a souvenir cup, When I asked the sever to show me the options that were available. She said, "let me see what we have" I didnt hear from her for almost 15 minutes. . So I asked her a second time, she ignored me. We're almost through dinner and asked her again. She said she'd "go look the back" meanwhile Our table is cluttered from our appetizer dishes. And everyone's drinks are gone, and not getting refilled. The lady that was sharing our Hibachi table had to get up three times to get someone's attention. (Even to get a forks for the table) No one asked if we wanted ice cream, i had to ask for that (and wait another 15 minutes) it was frezer burnt, with chunks of ice in it. The manager wasn't helpful either. We told him our complaints, but he didn't seem the least bit concerned or try to make sure our experience was going well.

    Benihana - Mall of America, MNResponded on November 13, 2023

    Hi Ale88, we're sorry to hear about your recent experience. We apologize for the slow service and the mistakes made by our server. We appreciate your feedback and will work to address these issues. Please feel free to reach out with further feedback or any questions via our website.

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  24. JodyW

    Minneapolis

    2 reviews

    1.0

    2 reviews

    Dined on November 11, 2023

    overall1food4service1ambience1
    We have been going to Benihana for years with no issues. We went last night to the Mall of America one. Huge disappointment all the way around. Thank goodness, the food at least was good. Made a reservation for 5 of us and we were seated at the table closest to the kitchen. Dishes clanking, constant four traffic and rolling carts right behind us. I get it, if there were no other tables, but there was other open tables. We gave our drink orders right away and new immediately that our young server was inexperienced. He was very kind, but didn’t know what Pinot Grigio was. After we ordered drinks, we waited 25 minutes before he came back with 2 of the 5 drinks. I had to show him the Pinot Grigio on the menu and when he came back 15 minutes later, he brought a blush. Then no one came back for another 20 minutes. Nothing. Then he came back, took our order then nothing again for almost another half hour! Finally, I went to the front and asked the hostesses if they knew if we were going to get a chef and maybe another drink. They were rude. Nothing happened. Chef showed up eventually. Really bad experience. It was supposed to be a special night to celebrate my daughters going away dinner. So disappointed. I feel bad for the server. He wasn’t trained right and just thrown to the wolves. This is the fault from the top.

    Benihana - Mall of America, MNResponded on November 13, 2023

    Hi Jody, thank you for taking the time to share your experience with us. We apologize for the disappointing service you received and the lack of attention to detail, especially while celebrating a special occasion. We’d love to resolve this as quickly as possible and find a solution that works for you. Please drop us a message directly by visiting our website.

    1 person found this helpful

  25. ANDREWM

    Minneapolis

    2 reviews

    5.0

    2 reviews

    Dined on November 11, 2023

    overall5food5service5ambience5
    Great food and great service. Would definitely recommend

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  26. JulieL

    1 review

    4.0

    1 review

    Dined on November 9, 2023

    overall4food5service5ambience5
    I used my $30 certificate for my birthday. This was my first time there. My friend and I very much enjoyed the Hibachi experience and our food. I would recommend Benihana as a unique place to eat. They have their own style. even though they are not the only place doing Hibachi. Food was cooked quickly with not a long wait on our visit.

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  27. Brittany

    1 review

    2.0

    1 review

    Dined on November 7, 2023

    overall2food3service1ambience2
    While visiting Benihana with my family (including 4 kids) we had very poor service. We didn’t receive our soup/salad until our chef was already preparing our meals. All while waiting for drinks and silverware. When I asked the Chef for “real forks” (not chopsticks) he proceeded to hand me his cooking utensil as a joke. Everyone had plates full of food and we had crying toddlers because they couldn’t eat. Our server was not attentive and we just felt as we made a huge mistake dining there that evening. Our experience was definitely not worth the amount we paid. It was not busy so that was no excuse for the poor service. For being in the restaurant industry for 12 years, I myself don’t see what the hell was going for the service we got.

    Benihana - Mall of America, MNResponded on November 9, 2023

    Hi Brittany, thank you for your feedback. We're sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. We want every guest's experience to be the best possible, and we work hard to make sure that happens. Please feel free to reach out with further feedback or any questions via our website.

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  28. JessicaF

    1 review

    1.0

    1 review

    Dined on November 6, 2023

    overall1food1service1ambience2
    We came in for my sons birthday. We made reservations for 4:30 knowing it would not be busy and the service would be faster. It was very slow. The server never came back after the food was made until he brought the check. We had asked for refills on water never got them asked for soy and he brought it out after we all had got done eating. With the veggies we got it was only onions and zucchini. More onions than anything. This meal most definitely was not worth $235 for the 5 of us.

    Benihana - Mall of America, MNResponded on November 9, 2023

    Hi Jessica, on behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. We'll address these issues with our team to ensure a better experience in the future. We’d love to resolve this as quickly as possible and find a solution that works for you. Please drop us a message directly by visiting our website.

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  29. OpenTable Diner

    Minneapolis

    3 reviews

    2.0

    3 reviews

    Dined on November 4, 2023

    overall2food3service1ambience2
    We were seated at 6:30pm for our reservation time however no one took our drink order until 7:15pm. I think the hibachi cook came over at 7:30pm and finally started. Drinks were slow. Our table was cleaned slowly. Dessert finally came and our check. Up charged us for the fried rice and wasn’t told…martini was $18 and was small.

    Benihana - Mall of America, MNResponded on November 17, 2023

    Hi, thank you for sharing your experience with us. We apologize for the delays in service and the lack of communication regarding the upcharge and drink order. We strive incredibly hard to make every guest experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. If you have any specific suggestions or ideas, feel free to share them with us via our website.

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  30. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 3, 2023

    overall5food5service5ambience5
    Always a wonderful experience at your restaurant. The whole family had a great time. Food is always fantastic as is the service. Thank you very much!

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  31. DanielB

    1 review

    3.0

    1 review

    Dined on November 2, 2023

    overall3food4service2ambience4
    It was a nice venue and food was good. The price was very high and not commensurate with the food quality or service. High Points: 1. Venue - Very classy and roomy 2. Chef and Food Quality - The chef was very nice and entertaining. The food was really tasty. 3. The location in Mall of America is convenient. 4. The reservation system was easy. Low Points: 1. Our server was pretty bad. Supposedly she was new, but the mistakes she was making were not just of someone new. She seemed complacent and overwhelmed. She forgot more than two orders, our white rice, and disappeared frequently. 2. This place is extremely expensive even compared to other teppanyaki places. The Hibachi chicken for example is priced at $31 which is easily $10 more than at an equivalent place. 3. They didn't really honor $30 discount and made no attempt at helping me redeem it. 4. The service charge of 20% is an insult. I understand wait staff don't want to be stiffed, but I tend to be very generous with my tips. I was not going to tip on top of the 20% with the level of service I got. Tipping should be discretionary to motivate performance.

    Benihana - Mall of America, MNResponded on November 7, 2023

    Hi Daniel, thank you for taking the time to share your feedback. We appreciate your positive comments about our venue, food quality, and reservation system. We apologize for the issues you experienced with the server and pricing. We'll address these concerns internally to ensure better service in the future. Please feel free to reach out for further assistance in regards to this situation via our website.

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  32. OpenTable Diner

    Minneapolis

    2 reviews

    vip
    2.0

    2 reviews

    Dined on November 2, 2023

    overall2food5service5ambience5
    They have added a service charge. It is a suprise when you go to budget meals and that is sprung on the check.

    Benihana - Mall of America, MNResponded on November 7, 2023

    Hi, thank you for sharing your feedback. We apologize for any confusion caused by the service charge. We appreciate your input and will take it into consideration. If you have any further concerns, please feel free to reach out to us via our website.

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  33. OpenTable Diner

    Minneapolis

    3 reviews

    4.0

    3 reviews

    Dined on November 1, 2023

    overall4food5service5ambience3
    Our chef was amazing. I’m sad that I don’t recall his name but I think it was Alejandro. Our server was great too.

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  34. DeidreC

    Minneapolis

    11 reviews

    1.0

    11 reviews

    Dined on November 1, 2023

    overall1food2service2ambience2
    Came at a really wrong time, jjust me on Halloween for all day happy hour for something simple, not hibachi. Just wanted edamame, and gyoza. Everything was horrible! Place looked dirty, unclean, and no care. Really not a good experience 😕

    Benihana - Mall of America, MNResponded on November 7, 2023

    Hi Deidre, thank you for sharing your experience. We apologize for the disappointment you encountered during your visit. We appreciate your feedback and will address the cleanliness concerns. We’d love to resolve this as quickly as possible and find a solution that works for you. Please drop us a message directly by visiting our website for further assistance on this situation.

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  35. OpenTable Diner

    Minneapolis

    1 review

    3.0

    1 review

    Dined on October 31, 2023

    overall3food4service4ambience3
    They didnt serve us some things that were supposed to be included in the meal (saki, green tea) . Were being rushed the entire time.

    Benihana - Mall of America, MNResponded on November 7, 2023

    Hi, thank you for your feedback. We're sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. We want every guest's experience to be the best possible, and we work hard to make sure that happens. We’d love to resolve this as quickly as possible and find a solution that works for you. Please drop us a message directly by visiting our website.

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  36. OpenTable Diner

    1 review

    3.0

    1 review

    Dined on October 29, 2023

    overall3food5service3ambience5
    Our cook was fantastic. Our waitress was not very attentive. We had to remind her to fill waters, even had to ask another waiter for our ice cream as our waitress did not even offer it.

    Benihana - Mall of America, MNResponded on November 7, 2023

    Hi, thank you for your feedback. We appreciate your positive comments about our cook. We apologize for the lack of attentiveness from your waitress. We'll address this matter with our team to ensure better service in the future. Please feel free to reach out to us for further assistance in regards to this situation via our website.

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  37. OpenTable Diner

    Nashville

    1 review

    2.0

    1 review

    Dined on October 29, 2023

    overall2food2service2ambience3
    For the price we paid, we didn't get close to that value. Evidently, it was slow so they turned people loose. Then it got busy. Our waitress had too many tables, it took forever for our salads, and worst of all was their vent hoods didn't work, so we were all coughing from the smoke and our eyes watering. Noticed one of the cooks sweating over his food cart. Glad we didn't get him. Overall, we should have never gone.

    Benihana - Mall of America, MNResponded on November 16, 2023

    Hi, thank you for sharing your experience with us. We sincerely apologize for the issues you encountered during your visit. We appreciate your feedback and will like to address these concerns with our team. Please feel free to reach out to us directly via our website.

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  38. Dani

    Minneapolis

    4 reviews

    3.0

    4 reviews

    Dined on October 27, 2023

    overall3food2service2ambience3
    Interesting experience last night compared to other visits. We had a 6:45 res but the chef for our table didn’t come until about 7:40. The sever was nice but very inexperienced. He did his best but needed some help. The drinks took forever. I think our first round took about 20 min and even then the order hadn’t been completed. One person in our party didn’t get her drink so we had to ask and then waited another 10 min. I went to look at the bar at one point and no one was there. The food portions were definitely smaller than previous visits too. Lastly, when we asked to just have the bill split evenly 3 ways the server brought back the checks and one person in our party paid about 20% more than the other two families. We were late for an event so we just left it as is. Not sure we’ll be back since things seem to have gone downhill.

    Benihana - Mall of America, MNResponded on November 16, 2023

    Dani, thank you for leaving your feedback. We strive incredibly hard to make every guest experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We’d love to resolve this as quickly as possible and find a solution that works for you. Please drop us a message directly by visiting our website.

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  39. PeggyD

    Minneapolis

    1 review

    1.0

    1 review

    Dined on October 26, 2023

    overall1food3service4ambience3
    For what you get, it is very expensive. We won't go back for those prices again.

    Benihana - Mall of America, MNResponded on November 16, 2023

    Hi Peggy, thank you for your feedback. We appreciate your perspective and will take it into consideration as we strive to improve our content. If you have any specific suggestions or ideas, feel free to share them with us via our website.

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  40. LIsaM

    1 review

    5.0

    1 review

    Dined on October 24, 2023

    overall5food5service5ambience5
    We had a great time, our server was great. The people at our table were just trying to cause trouble…. Maybe getting out of paying?

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FAQs

You can order delivery directly from Benihana - Mall of America, MN using the Order Online button. Benihana - Mall of America, MN also offers delivery in partnership with Postmates.

Benihana - Mall of America, MN is rated 3.6 stars by 3525 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 50 times today

Order delivery or takeout

Google Map for Benihana - Mall of America, MN

358 South Avenue, Bloomington, MN 55425

Additional information

  • Cross street
    3 floor inside mall, next to Macy's
  • Neighborhood
    Bloomington
  • Hours of operation
    Mon–Sat 11:00 am–9:00 pm Sun 11:00 am–7:00 pm
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Public Lot
  • Payment options
    AMEX, Diners Club, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Vegan, Wine
  • Website
    https://www.benihana.com/
  • Phone number
    (952) 594-6205
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Private party facilities
    Looking for the perfect venue for your next event? Look no further! Come and enjoy a private room at Benihana. Book now and make lasting memories!

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