Benihana - Mall of America, MN

4.3
2478 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Take a break from your shopping spree at Mall of America and see what makes Benihana the best thrill ride in the mall. Catch up with friends in our patio area tables located in the mall while enjoying one of our specialty sushi rolls or signature cocktails. Call to book your private party or next event for up to 120 guests in our private dining room. Located on the third floor next to Macy’s.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 2478 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.5
food
4.1
service
4.3
ambience
4.1
value
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IB
IsabellaB
1 review
Dined 3 days ago
Overall5food4service4ambience4

It's always fun to be at Benihana and it's a great way to celebrate a birthday. A bit slow service but overall good. Food is, in my taste over cooked and salty. However the choices are great and it's so fun watching the preparation of your meal.

T
Tibbie
Minneapolis
6 reviews
Dined 3 days ago
Overall4food4service4ambience4

Food was pretty good but not sure if it’s due to COVID or what but they didn’t do much of a show this time. Kids missed it. Also some at our party had dinner and some ordered lunch but seems like people who ordered lunch got almost the same amount of food as those who ordered dinner but paid a lot more.

AR
AkiciaR
Fargo
1 review
Dined 4 days ago
Overall5food5service5ambience5

Great service! we sat around the hibachi grill and the kids loved it! Drinks were delicious and the food was so fresh and good.

g
gsport
Minneapolis
6 reviews
Dined 7 days ago
Overall4food4service3ambience3

If your group has a mixed up order keep track of it so waiter doesn't miss parts.

KW
KenyattaW
1 review
Dined on November 23, 2021
Overall2food3service1ambience1

Checking in for my reservation i observed a group of about 10 people who had been waiting for a table for over 30 mins after checking into for there reservations i my self awaited an additional 20 mins after my check in to be seated at a very dirty table that i had to request someone clean off its a lot of other things i can list but i will not make the time this location needs a lot of help that’s for sure at its a popular location the mall of America a tourist attraction i would never eat at this location again my first time at this location and my last and i wouldnt recommend anyone else eat at this location the customer service stinks

Benihana - Mall of America, MN
Responded 2 days ago

Dear KenyattaW Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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JJ
JeanJ
Minneapolis
12 reviews
Dined on November 23, 2021
Overall5food5service5ambience5

It's always fun to watch the chef cook the meals, meet new people and have some delicious food.
The children really make us all smile when they watch the antics of the chef.

H
Happy
Minneapolis
1 review
Dined on November 22, 2021
Overall4food2service5ambience5

The sauce and fried rice are not the same anymore disappointing also very short staff we waited a while to get even drinks. Not the staff fault.

Benihana - Mall of America, MN
Responded 18 hours ago

Dear Happy We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
1 review
Dined on November 22, 2021
Overall2food4service1ambience3

We sat at our table for 30 minutes before our drinks came and an hour before our meal. I understand short staff issues but no one besides the chef apologized

Benihana - Mall of America, MN
Responded 7 days ago

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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HT
HelenT
New York Area
1 review
Dined on November 22, 2021
Overall1food1service1ambience1

After being seated at our table, no one came to serve us. After waiting 15 minutes and no server in site, I left the restaurant and was very disappointed in the lack of attention I received.

Benihana - Mall of America, MN
Responded 2 days ago

Dear HelenT We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
1 review
Dined on November 20, 2021
Overall5food5service5ambience5

We were taking escalator up, saw the restaurant, checked app for availability, took only available opening, walked up to the door 4 sec after I got the confirm email, got checked in and seated immediately! Awesome Experience! Been to the restaurant over hundred times, never gets old!!

OT
OpenTable Diner
1 review
Dined on November 20, 2021
Overall5food5service5ambience5

Food was amazing and the service was great! The cook was fun and entertaining.

Benihana - Mall of America, MN
Responded 2 days ago

Dear Guest Your feedback is appreciated. We will be sure to share your kind words with the team.

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KA
KariA
1 review
Dined on November 19, 2021
Overall3food3service3ambience2

Food is overpriced for amount served. Restaurant looked dirty and in need of updates. Very slow beverage service. Wine came during main entree. Server very nice.

Benihana - Mall of America, MN
Responded on November 22, 2021

Dear KariA On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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j
joey
1 review
Dined on November 18, 2021
Overall3food5service1ambience3

The food was good service was horrible waiter had an attitude then got mad when he received no tip

Benihana - Mall of America, MN
Responded on November 22, 2021

Dear joey On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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OT
OpenTable Diner
Minneapolis
2 reviews
Dined on November 17, 2021
Overall3food4service2ambience3

Had reservation at 7:30. Seated after a 7:45 reservation. Not the first time disappointed but will b the last at this location.

Benihana - Mall of America, MN
Responded 2 days ago

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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LS
LoniS
1 review
Dined on November 15, 2021
Overall5food4service5ambience4

First time there and it was really fun!!! Will definitely go back!

Benihana - Mall of America, MN
Responded on November 18, 2021

Dear LoniS thank you so much for your feedback, we hope to see you back again soon!

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OT
OpenTable Diner
Minneapolis
1 review
Dined on November 15, 2021
Overall5food5service3ambience4

Family lunch

Benihana - Mall of America, MN
Responded on November 18, 2021

Dear Guest Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family. 

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OT
vipOpenTable Diner
Minneapolis
30 reviews
Dined on November 14, 2021
Overall5food5service5ambience5

We always have great experiences at Benihana. This was our first time with Chef Jose and he was impressive! It was a great show to go along with our meal. See you again soon!

Benihana - Mall of America, MN
Responded on November 18, 2021

Dear Guest We are happy you enjoyed the Benihana experience! Come back soon!

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OT
OpenTable Diner
Minneapolis
4 reviews
Dined on November 13, 2021
Overall5food5service5ambience5

Wonderful and delicious!

Benihana - Mall of America, MN
Responded on November 17, 2021

Dear Guest thank you so much for your feedback, we hope to see you back again soon!

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CR
CROWOMO
Minneapolis
1 review
Dined on November 11, 2021
Overall5food5service4ambience5

It was a blast! Loved the chef! The waitress could’ve been a bit more alert but overall it was a nice dinner.

Benihana - Mall of America, MN
Responded on November 17, 2021

Dear CROWOMO We appreciate you dining with Benihana, thank you for the kind words!

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OT
OpenTable Diner
Minneapolis
2 reviews
Dined on November 11, 2021
Overall5food5service5ambience5

Veterans Day

Benihana - Mall of America, MN
Responded on November 17, 2021

Dear Guest We appreciate you dining with Benihana, thank you for the kind words!

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OT
OpenTable Diner
Minneapolis
1 review
Dined on November 10, 2021
Overall2food2service2ambience2

Extremely Long waits between orders and service. I had to ask for my rice and didn’t get it until 15 mins after my table mates had theirs. Lobster was extremely fishy, Steak way over cooked. I ended up returning the whole meal. Drinks were extremely hard to come by and our waiter ordered another couple’s drinks for us, then we waited another 10 minutes for the correct drinks. Overall poor service, poor foods do way too long wait times.

Benihana - Mall of America, MN
Responded on November 12, 2021

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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GV
GinaV
1 review
Dined on November 10, 2021
Overall5food5service5ambience5

We had a great time will definitely do it again.

KN
KarenN
Denver
2 reviews
Dined on November 9, 2021
Overall5food5service5ambience4

Food was was really good and service was great. Kind of spendy, but great for a special occasion.

Benihana - Mall of America, MN
Responded on November 16, 2021

Dear KarenN Thank you for celebrating your special occasion with the Benihana team!

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j
jennyk04
Minneapolis
6 reviews
Dined on November 7, 2021
Overall2food3service1ambience2

Every year we come to this same restaurant, as my daughter annually requests this for her birthday dinner. We usually have a fun time, leave filled to the brim with shrimp sauce, and my daughter full of smiles for the fun time celebrating her special day. This year was much different. We had a reservation and was seated quite promptly, yet that's where the service ended.

We had to wait over an hour after ordering for the chef to come and prepare our meal. Though he was good, it was clear he was trying to make up time, as he rushed thru the usual song and dance my kids were excited to see. The food was good, but WAY saltier than usual. After our food was served the chef left and our sever never came back to check on us. My son refused to eat without a spoon (which I never had the opportunity to ask for) and I was parched from all the salt and never got a refill in my beverage.

I did also mention to our server it was our daughter's birthday and there was no song, no ice cream, no acknowledgement of it to her. We waited forever to see our server after the chef left so by the time we finally found her, my family was done and we just paid our bill and went home.

So disappointed in this usually great experience.

Benihana - Mall of America, MN
Responded on November 10, 2021

Dear jennyk04 On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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OT
OpenTable Diner
Greensboro
1 review
Dined on November 6, 2021
Overall5food5service5ambience5

Very good very friendly staff

Benihana - Mall of America, MN
Responded on November 12, 2021

Dear Guest thank you so much for your feedback, we hope to see you back again soon!

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TM
TimM
Las Vegas
13 reviews
Dined on November 5, 2021
Overall5food5service5ambience5

It is always so delicious! Thank you!

CC
CayleeC
1 review
Dined on November 3, 2021
Overall4food5service3ambience4

new server sam was great! the front desk is always rude as possible! i think it’s just a location thing though!

Benihana - Mall of America, MN
Responded on November 10, 2021

Dear CayleeC We are happy to hear that you enjoyed the dining experience!

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T
Trip
Minneapolis
2 reviews
Dined on November 3, 2021
Overall4food5service2ambience4

Server was very overwhelmed and response was he likes to be busy but that left us lacking extra dressing, tea that was ordered, ect. And completely blew off the 2 celebrating birthdays brought the bill and we said never got our ice cream he took the check back and disappeared for another ten minutes then came and took order of ice creams ! So bit disappointed but food was great as was the chef very entertaining to the kids !

Benihana - Mall of America, MN
Responded on November 10, 2021

Dear Trip Thank you for allowing us to be a part of the special occasion!

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L
vipLoeb
Minneapolis
11 reviews
Dined on November 3, 2021
Overall4food5service4ambience4

Our chef did an amazing job - the food was well seasoned and prepared!

Benihana - Mall of America, MN
Responded on November 10, 2021

Dear Loeb Your feedback is appreciated. We will be sure to share your kind words with the team.

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OT
OpenTable Diner
Orlando
3 reviews
Dined on October 31, 2021
Overall4food5service3ambience4

Food was good but they were out of hot saki. But overall good service and the chef was engaging

OC
OscarC
Minneapolis
1 review
Dined on October 31, 2021
Overall5food4service5ambience5

The fried rice has too little chicken and the portion is also extremely small. For the price it is not acceptable.

S
Sara
1 review
Dined on October 31, 2021
Overall2food4service1ambience2

Reservation at 2:30pm. Seated at 2:40. Another 30 minutes before we got asked what to drink. Chef only did one trick - volcano. My son likes to see the egg chicken and flipping shrimp tails in hat…did neither. Had to ask for EVERYTHIG. It was like a customer was a nuisance. Can I have refill, can you grab soy sauce, can you bring bill. It was 4:15 before we got out of there and the waitress didn’t know how to use a gift card so waited even longer for a manager. Was less than half the experience we’ve had before. Very disappointing.

BS
BrandonS
1 review
Dined on October 31, 2021
Overall2food5service2ambience2

We had a really great chef, but our waitress/server was very poor. She forgot to bring my drink, so I did not have a drink the entirety of the meal. Forgot my appetizer, so I got it delivered when we boxed up our meals to go. The chef had to go get it, not the server. I reminded her twice and she forgot both reminders and when we ordered it. She also brought the wrong wine to my wife and when my wife asked about it the waitress thought it was the right one so she should just have it and the next glass she can bring a new one. My wife ordered a white wine and got a red wine so how did she think it was correct? The server not bringing me a drink refill after the soup meant I went the entire meal without a drink. After the chef was done cooking he refilled my drink but my meal was already done. Rigoberto was phenomenal, the serve made this a very poor experience for the price we pay. We go about every two months to Benihana and this was my worst overall experience.

Benihana - Mall of America, MN
Responded on November 2, 2021

Dear BrandonS on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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JB
JamieB
Minneapolis
2 reviews
Dined on October 29, 2021
Overall1food3service1ambience1

Our server was HORRIBLE!!!! She forgot my appetizer, messed my girls orders up, didnt refill our drinks once, I had to go to the bar, rolled her eyes at me because I asked for no dressing on all the salads and they all came with dressing, didn’t offer ice cream, and didn’t sing or acknowledge my daughters birthday which we were there to celebrate. Our bill was almost $400!!!!!

Benihana - Mall of America, MN
Responded on November 2, 2021

Dear JamieB On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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M
Maria
Chicago
1 review
Dined on October 29, 2021
Overall5food5service5ambience5

Our server and chef were amazing. The hostesses had a really bad attitude though, it was off putting.

OT
OpenTable Diner
Minneapolis
7 reviews
Dined on October 28, 2021
Overall5food5service5ambience5

Birthday celebration! We were paired with a great group! It was fun and we laughed and loved the food!! Service was great too!!

Benihana - Mall of America, MN
Responded on November 12, 2021

Dear Guest Thank you for celebrating your special occasion with the Benihana team!

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s
shelley
1 review
Dined on October 28, 2021
Overall1food3service1ambience3

Sat for an hour before drinks came. Server didn’t know what seasonal beer was. Told cook about food allergies and still included ingredients with allergy even after 3 times telling him. He they said he didn’t include the food allergy ingredients. I have a video showing he did put them in.

S
Spidey
Minneapolis
1 review
Dined on October 27, 2021
Overall5food5service5ambience5

Our chef did a fantastic job and prepared an excellent meal. He was engaging and fun. The other diners we were seated with were a delightful couple that enjoy good food as much as we do.

LN
LindsayN
1 review
Dined on October 27, 2021
Overall2food2service1ambience1

We did not get thr chicken in our fried rice. Our rice was burnt. Took a while to get our sushi. The waiter stood by us while we were trying to write in our tips.

Benihana - Mall of America, MN
Responded on October 29, 2021

Dear LindsayN We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
Minneapolis
1 review
Dined on October 26, 2021
Overall1food4service1ambience2

Terrible service. Great food. I will not return to this location again.

Benihana - Mall of America, MN
Responded on October 29, 2021

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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FAQs

You can order delivery directly from Benihana - Mall of America, MN using the Order Online button. Benihana - Mall of America, MN also offers delivery in partnership with Postmates. Benihana - Mall of America, MN also offers takeout which you can order by calling the restaurant at (952) 594-6205.

Benihana - Mall of America, MN is rated 4.3 stars by 2478 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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