Benihana - Key West, FL

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1. CR

   CRISTIANS

   Sacramento

   1 review

   5.0

   1 review

   Dined today

   overall5food5service5ambience5

   We used this Key West location for the last 4 years and I would highly recommend it.

   Report
2. SL

   SLB413

   Orlando

   5 reviews

   3.0

   5 reviews

   Dined 1 day ago

   overall3food2service5ambience5

   We were a little disappointed this time. I think we had a new chef. There was way too much time and separation between each item he cooked. I was completely done with mine before my husband got his.

   Report
3. CG

   CarineG

   New York Area

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   We loved it! I was chef was energetic and funny. And the food was delicious. Our waitress was amazing as well.

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4. TR

   TRICIAU

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Our chef Michael was amazing. He can cook and entertain so well. I hope management sees this and rewards him for his hard work to serve us.

   Report
5. CC

   CindyC

   Washington DC

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   This place is a guaranteed delicious meal and a wonderful time. Paco is our favorite chef and Keana and Justine our #1 servers! Make a reservation because they are always busy! Sushi is wonderful as is the salmon, steak, shrimp and scallops. The ginger and remoulade sauces are a perfect complement and yummy! Great work team Benihana!!!

   Report
6. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on June 24, 2022

   overall5food5service5ambience5

   Teen Host was awesome! She helped us out awesomely. The host manager wasn’t so friendly. Love the vibe of the place and our cook was amazing! Never had a bad time with Juan ✨

   Report
7. EA

   EricA

   Minneapolis

   1 review

   5.0

   1 review

   Dined on June 22, 2022

   overall5food5service5ambience5

   We had a great time at KW Benihana. First off, the ocean view is amazing. Our server, Den, did a great job accommodating our food allergy needs. The Chef, Kiko, simply the best. Kiko was also attentive to our food allergy request. Thank you!! We enjoyed every item he cooked. I would definitely recommend Benihana, KW.

   Report
8. FF

   FirstofFive

   1 review

   4.0

   1 review

   Dined on June 21, 2022

   overall4food5service3ambience4

   Gorgeous view from our table in front of the restaurant. Chef was outstanding and had a great personality. Food was well-prepared and delicious. Waiter was unfriendly and a bit terse in his interaction and conversation with our party of four. Our four dining companions were very polite and interesting people. Nice dining experience to celebrate my husband's birthday.

   Report
9. MB

   MichaelB

   Miami

   22 reviews

   5.0

   22 reviews

   Dined on June 18, 2022

   overall5food5service5ambience4

   Benihana never fails to satisfy. The food itself is tasty and the servings are always a good size. The chef is as much an entertainer as a chef - part of the reason to go to Benihana, yes? Sometimes you can have a good crowd at the community table; other times maybe not. Last night we were lucky to have a coupe of locals who were amiable & quite funny!! We’ll keep going back…

   Benihana - Key West, FLResponded 2 days agoDear MichaelB On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

   Report
10. T

    Trse

    Louisville

    30 reviews

    vip
    4.0

    30 reviews

    Dined on June 16, 2022

    overall4food5service4ambience4

    Always enjoyable to dine there. Just very disappointed at the $5.50 up charge per person for fried rice. Seems excessive.

    Benihana - Key West, FLResponded 2 days agoDear Trse Your feedback is appreciated. We will be sure to share your review with the team.

    Report
11. c

    chris

    Tampa

    5 reviews

    3.0

    5 reviews

    Dined on June 16, 2022

    overall3food3service3ambience3

    Cook and food was excellent. Not great service. But everyone was nice.

    Benihana - Key West, FLResponded 2 days agoDear chris Your feedback is appreciated. We will be sure to share your review with the team.

    Report
12. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on June 10, 2022

    overall4food4service4ambience4

    It was good.

    Report
13. MD

    ManuelD

    1 review

    5.0

    1 review

    Dined on June 9, 2022

    overall5food5service3ambience4

    Very nice experience and our tepaniaki master Juan was very nice!

    Benihana - Key West, FLResponded on June 15, 2022Dear ManuelD We are happy to hear that you enjoyed the dining experience!

    Report
14. CH

    ConnieH

    1 review

    5.0

    1 review

    Dined on June 8, 2022

    overall5food5service5ambience5

    Had very good dinner with family. Meet some nice people from Texas. Was stuffed and took home left overs

    Benihana - Key West, FLResponded on June 15, 2022Dear ConnieH Your feedback is appreciated. We are pleased to hear we were able to create a great memory for you and your family!

    Report
15. CN

    CarrieN

    Chicago

    5 reviews

    vip
    1.0

    5 reviews

    Dined on June 7, 2022

    overall1food3service1ambience1

    We were excited to try this place. We do not have one in Iowa so we thought this would be fun. Our waiter was awful and I am still not sure why the chip on his shoulder other than he kept staring at us with an unpleasant look. We are a mixed race family so maybe that was hard for him, I am not sure. The wait was 55 min to get a chef to our table, however his cooking was great! It was my son’s birthday and they didn’t offer to do anything like they were doing for the other families. We highly encourage you to not go there. It’s not worth the crappy attitudes.

    Benihana - Key West, FLResponded 3 days agoDear CarrieN On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

    Report
16. OT

    OpenTable Diner

    Sunshine Coast

    2 reviews

    4.0

    2 reviews

    Dined on June 4, 2022

    overall4food5service3ambience3

    We had an enjoyable meal at Benihana Key West. Food was good, but the restaurant was evidently short staffed which made service feel a little more erratic - the staff members were evidently working really hard and our review is no reflection on our server or host. Restaurant is a little dated in places, a little TLC and refresh would not go amiss to help improve the overall ambience.

    Benihana - Key West, FLResponded 3 days agoDear Guest Thank you for leaving us positive feedback, come back soon!

    Report
17. DD

    DavidD

    Miami

    7 reviews

    5.0

    7 reviews

    Dined on June 2, 2022

    overall5food5service5ambience5

    I always try to have dinner at Benihana whenever I come to the Keys The food and service is always outstanding. Prices have gone up but that is our inflation at this time.

    Benihana - Key West, FLResponded 3 days agoDear DavidD On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

    Report
18. JC

    JaneC

    Key West

    2 reviews

    5.0

    2 reviews

    Dined on May 31, 2022

    overall5food5service5ambience5

    Fabulous experience with wonderful food. Fresh and tasty. Very entertaining chef and great service.

    Benihana - Key West, FLResponded 3 days agoDear JaneC Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
19. S

    Sylvain

    1 review

    3.0

    1 review

    Dined on May 31, 2022

    overall3food2service3ambience3

    Cold steak, not good quality.. Errors on the invoice Not the better Benihana in North America

    Benihana - Key West, FLResponded 3 days agoDear Sylvain on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

    Report
20. MS

    MarkS

    Charleston

    1 review

    5.0

    1 review

    Dined on May 30, 2022

    overall5food5service5ambience5

    Dinner was delicious. Juan was our chef and was fantastic.

    Benihana - Key West, FLResponded on June 1, 2022Dear MarkS We are happy to hear that you enjoyed the dining experience!

    Report
21. OT

    OpenTable Diner

    Key West

    4 reviews

    5.0

    4 reviews

    Dined on May 30, 2022

    overall5food5service5ambience5

    Paco & Joselen were amazing. We were in and out with no issues. Paco was a great Chef with our children. Thanks again!

    Benihana - Key West, FLResponded on June 1, 2022Dear Guest Your feedback is appreciated. We will be sure to share your kind words with the team.

    Report
22. P

    Phutzee

    Philadelphia

    55 reviews

    vip
    5.0

    55 reviews

    Dined on May 28, 2022

    overall5food5service5ambience4

    All around fun time with great food! Good selections available, and quite an extensive drink menu. Edgar was great as our chef.

    Benihana - Key West, FLResponded on June 1, 2022Dear Phutzee We appreciate you dining with Benihana, thank you for the kind words!

    Report
23. JF

    JayF

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on May 27, 2022

    overall5food5service5ambience5

    Great food and service. Awesome view of the Atlantic ocean. We visit everytime we are in town.

    Benihana - Key West, FLResponded on June 1, 2022Dear JayF On behalf of the Benihana team we look forward to serving you again!

    Report
24. OT

    OpenTable Diner

    New England

    17 reviews

    vip
    5.0

    17 reviews

    Dined on May 25, 2022

    overall5food5service5ambience5

    Outstanding

    Benihana - Key West, FLResponded on May 26, 2022Dear Guest thank you so much for your feedback, we hope to see you back again soon!

    Report
25. SD

    ShannanD

    1 review

    5.0

    1 review

    Dined on May 22, 2022

    overall5food5service5ambience5

    We always have an amazing experience here! The staff is phenomenal, the food incredible, the experience overall just memorable each and every time!!

    Benihana - Key West, FLResponded on May 25, 2022Dear ShannanD Your feedback is appreciated. We will be sure to share your kind words with the team.

    Report
26. JH

    JaniceH

    Key West

    1 review

    5.0

    1 review

    Dined on May 22, 2022

    overall5food5service5ambience5

    Our chef was wonderful! Treated everyone to perfection!

    Benihana - Key West, FLResponded on May 25, 2022Dear JaniceH Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
27. LH

    LindseyH

    1 review

    5.0

    1 review

    Dined on May 20, 2022

    overall5food5service5ambience5

    Awesome experience! Great food, Jocelyn was our server and was top notch! Our hibachi chef, Paco, was fantastic and the food was very well seasoned as well as cooked perfectly! Highly recommend!

    Benihana - Key West, FLResponded on May 23, 2022Dear LindseyH Our goal is to create great guest memories. We are pleased to hear we were able to do so for you. 

    Report
28. E

    Emma

    1 review

    5.0

    1 review

    Dined on May 20, 2022

    overall5food5service5ambience5

    Everyone staff person was so nice and caring. One of our diners had a seafood allergy and our waiter, Roger, was very accommodating.

    Benihana - Key West, FLResponded on May 23, 2022Dear Emma thank you so much for your feedback, we hope to see you back again soon!

    Report
29. s

    shaunt

    1 review

    5.0

    1 review

    Dined on May 19, 2022

    overall5food5service5ambience5

    Juan was great!! Food was great! 10/10 very impressed!

    Benihana - Key West, FLResponded on May 20, 2022Dear shaunt We are happy to hear that you enjoyed the dining experience!

    Report
30. MW

    MelanieW

    Austin

    1 review

    4.0

    1 review

    Dined on May 17, 2022

    overall4food5service4ambience3

    The food was fantastic, and our waiter and chef were both nice and friendly, but these "event" dinners just take too long for me. Our poor waiter seemed to have 4 large tables so she was very slow. I suppose they are short-staffed like everybody else. Also they pack you in, 8 people to a grilltop table, which was awkwardly crowded.

    Benihana - Key West, FLResponded on May 19, 2022Dear MelanieW Your feedback is appreciated. We will be sure to share your review with the team.

    Report
31. LG

    LoriG

    1 review

    5.0

    1 review

    Dined on May 16, 2022

    overall5food5service5ambience5

    Great place for a birthday celebration. They were very accommodating and so friendly.

    Benihana - Key West, FLResponded on May 18, 2022Dear LoriG Thank you for celebrating your special occasion with the Benihana team!

    Report
32. D

    Delicious

    Key West

    11 reviews

    5.0

    11 reviews

    Dined on May 13, 2022

    overall5food5service5ambience5

    Absolutely love our Benihana in Key West, FL!! Always great food!! Their sushi has become just as fantastic as their rdgular menu! We had a great night celebrating a birthday!! As a special treat, we got a bottle of Fugi Apple Saki that was out of this world!!! Love going thete when we can!!!

    Benihana - Key West, FLResponded on May 16, 2022Dear Delicious Thank you for celebrating your special occasion with the Benihana team!

    Report
33. PD

    PatD

    New York Area

    19 reviews

    2.0

    19 reviews

    Dined on May 12, 2022

    overall2food3service2ambience2

    We were on vacation and have eaten at this chain in many places. This one was severely understaffed, causing our table to wait for an hour and a half for our main course to be served. And the food was less than average. We won’t go back. Staff was friendly and polite, but overwhelmed.

    Benihana - Key West, FLResponded on May 19, 2022Dear PatD on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

    Report
34. FF

    FishingFoodieKWFL

    1 review

    1.0

    1 review

    Dined on May 12, 2022

    overall1food5service5ambience1

    Been to Benihana’s many times but this one was by far the worst. The place was absolutely disgusting. So dirty, the womens bathroom was not working and they had the mens bathroom for both men and women. It was a disaster. Urinals full and the bathroom so absolutely dirty and disgusting.

    Benihana - Key West, FLResponded on May 17, 2022Dear FishingFoodieKWFL on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

    Report
35. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 12, 2022

    overall5food5service5ambience5

    The waiter was great, the atmosphere was perfect and the food was out of this world!

    Benihana - Key West, FLResponded on May 16, 2022Dear Guest Your feedback is appreciated. We will be sure to share your kind words with the team.

    Report
36. BB

    BubbaB

    1 review

    5.0

    1 review

    Dined on May 9, 2022

    overall5food5service5ambience5

    Always a good time with very good food, and presented with a cooking exhibition. Awesome time with friends or meeting a new family

    Benihana - Key West, FLResponded on May 17, 2022Dear BubbaB On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

    Report
37. OT

    OpenTable Diner

    Fort Lauderdale

    13 reviews

    5.0

    13 reviews

    Dined on May 8, 2022

    overall5food4service5ambience5

    Daughter’s 16th birthday & Mother’s day

    Benihana - Key West, FLResponded on June 15, 2022Dear Guest Thank you for allowing us to be a part of the special occasion!

    Report
38. AR

    AndreaR

    Key West

    2 reviews

    5.0

    2 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    Absolutely perfect! Chef Michael kept it interesting and fun, he was able to entertain all of our kids ranging from age 3 to 11. Blue Ocean is always the best drink and of course cannot go wrong with Rocky's choice

    Benihana - Key West, FLResponded on May 17, 2022Dear AndreaR Your feedback is appreciated. We will be sure to share your kind words with the team.

    Report
39. DG

    DarleneG

    1 review

    5.0

    1 review

    Dined on May 6, 2022

    overall5food5service5ambience5

    We were celebrating our daughter, and two of her friends graduation from The College of the Florida Keys. Great view of the water. Hostess ladies were engaging. Waitress was attentive, and Juan our food preparer was very good! It was a wonderful evening, perfect choice for event being celebrated.

    Benihana - Key West, FLResponded on May 11, 2022Dear DarleneG thank you so much for your feedback, we hope to see you back again soon!

    Report
40. OT

    OpenTable Diner

    Miami

    2 reviews

    2.0

    2 reviews

    Dined on May 5, 2022

    overall2food2service1ambience2

    They made us wait 45 min after diner to get dessert and did not sing happy birthday. Bananas foster dessert used plantains not sweet bananas and tasted awful. Dishes were not cleared in a timely manner.

    Benihana - Key West, FLResponded on May 9, 2022Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

    Report