Benihana - Key West
Went for my nephew’s 13 birthday ! Great staff! Great food!
Everything was pretty good. The only complaint I have is one thing about the cheif. My girlfriend is a vegetarian and we made that very clear before they started cooking. Up until the tofu and meat came out everything was going pretty well. The cheif did not clean her spatula between flipping the meat and flipping the tofu and thus contaminating my girlfriends meal. Our last experience before this the cheif was very courteous and everything was perfect so we are taking this as a one time situation. We just ask that the restaurant be more consistent and understanding that vegetarians and vegans do not enjoy having their food touched with the same utensils that is being used to cook meat. In my opinion the tofu should be cooked before the meat to avoid this situation entirely.
Thank you for bringing this to our attention. We take every precaution to ensure that dietary needs are met. We will address this to our chef again. If you happen to know who your chef was during this visit, I would welcome you to call and speak with Amy Lay so that we can address this again in more detail with the particular chef that cooked for you this evening. Simply reach out to us at our Key West location and ask for Amy, leave a message please if she is not available. Thank you!
The food and service was great. I love the new bar. It is really nice and inviting.
Thank you for choosing to dine with us and so happy you love the new bar! Thank you for bringing this incident to our attention and sorry it was a less than perfect visit due to the other guests. We look forward to seeing you again and will do a bit better with "our spring break college kids!"
Benihana is always fabulous. Talented cooks. Great food. Fantastic ocean view.you can watch the shrimp boats that just caught your dinner.
Thank John for the kind words and for choosing to dine with us at Benihana Key West! So happy you enjoyed everything! We can't wait to see you again soon!
It was a pleasant experience. it was very busy. Our chef was new and was little apprehensive. She did a good job. The server wasn't on top of things, as we usually have when we have eaten there. I had to ask for my steam rice and the chef was almost done cooking until I received it.
Thank you for choosing to dine with us at Benihana Key West. We are working on a more detailed training of our service staff, so I can ensure you the next visit will have much better service at the table! I do than you for bringing this to my attention and we are working on additional training for our staff!
Our chef, Pete was very good cook and great to talk to. We enjoyed everything very much!
Thanks Christine! I will pass on your compliments to Chef Pete! We can't wait to see you again soon!
Our friends and family celebrate any ocasión we have we live benihanas the food is always superb enjoyable performance with the chefs we just love it there cannot make it too often if we’d blow up!!!!
Thank you so much for celebrating with us! So happy you had a great time and you can always take left overs home so you aren't too stuffed!!!!
Amazing as always.
Our chefs were amazing, prompt & offered great service. The managers working Jonathan & Bartender Onur were spectacular as always, never a disappointment.
Thanks Allie for the kind words! I will pass them onto the rest of the staff! We can't wait to see you again soon!
Get was a great time and delicious food.
Thanks Kathy! So happy you enjoyed everything ! We look forward to your next visit!
A great evening! Pete was awesome!!
Thank Nadene for the kind words and for joining us for dinner! So happy you had a great time and we can't wait to see you again on your next visit! I will pass on your compliments to Chef Pete! See you soon!
A fun place to enjoy a nice meal!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank Tonya! So happy you enjoyed dinner and had a great time! We will see you again soon!
Great time with chef Pete !! Nice person ,family thought he did a great show. Can’t wait till next time. #Locals #conchs
Thank you for dining with us again! I will pass your kind words onto Chef Pete and the rest of the crew! See you next time!
Heavy on the salt.....would ask for less
We apologize for your experience. Your feedback helps us to make improvements. We sincerely hope you will return to visit us at any one of our restaurants. Thank you for taking the time to share your review.
We had dinner before catching a flight. Always consistent. Excellent presentation and plenty to eat.
Awesome Ross! Your feedback is appreciated. We are pleased to hear we were able to create a great memory for you!
Great place for big events and parties!
Thank you for leaving us positive feedback, come back soon!
Not relaxed atmosphere, had to order without having time to even look at the menu
Gilles, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.
Pete was a fantastic chef. We enjoyed our meal and look forward to dining at Benihana in the future.
Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.
Benihana is a fun place to have a great dinner - great food - great service too!
Always the best!
On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!
Service wasn’t great
We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.
Our chef was energetic and did an excellent job with our food.
Thank you Feli, for your feedback! Come back soon!
A good show but food quality was subpar. Everything tasted like garlic and nothing else. Fried rice was the best part of the meal.
Gugu, With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website
Very good as always
Thank you for leaving us positive feedback, come back soon!
The sushi room is now where the bar was. It's a little awkward and crowded. Only high tops with bar stools. I wouldn't recomend it if you don't want to sit at a hibachi table. If you're there for the hibachi table experience then you'll have a great time!
Thank you for sharing your feedback. We are currently on stage 2 of 3 stages of some minor construction to make everyones dining experience better with us! We are close to completion of stage 2 which will allow for more room and a beautiful view of the water from the bar area! Thanks for being patient with us while we make these changes!
There was an error in my check..(I was charged for 3 meals instead of 2) and the server resolved the problem immediately. (another diner knew his check only contained one meal but was not saying anything)
The food was delicious and the service really good. Heads up, they do not have yum yum sauce in Key West! I guess I saved a few hundred calories off my dinner.
Awesome Carolyn! We are happy to hear that you enjoyed the dining experience!
Awesome chef was very entertaining
Fantastic Steven! We appreciate you dining with Benihana, thank you for the kind words!
Very very Smokey. Very loud—-service was great,food was great—-good pricing but second time there this month and very Smokey——sound was high but tolerable
Thank you Jerry - We do have one air vent when when our AC kicks on, hits one of the tables pretty hard and produces what appears to be more smoke. Thanks for bringing this to our attention and I will see if we can adjust the air register to blow away from that table! Thanks again! See you next time!
A fun evening with the cooking done at the table with a flourish. everything was tasty
Thanks Peter! happy you enjoyed your night with us and enjoy the dinner and the show! See you next time!
This experience was very average. We went during opening and they were not prepared for us. A 5:30 reservation turned into not getting emanating until 5:50.
The chef was great but food was good not amazing
Thank you Laura for sending your feedback. We hope to see you again soon!
I’ve been here many times with my family and always enjoyed the food and the good entertaining from the chef. My children loved it every time. We are often go for sushi also never yet disappointed.
Thank you so much for the kind words and for choosing to dine with us again at Benihana Key West! We can't wait to see you next time!
Chef did a great job! Kids really enjoyed watching
Thanks so much! So happy the family enjoyed dinner and the show! We can't wait to see you again soon!
Everything was spectacular. We have been to a lot of Benihana‘s but this was probably a step above in service, food, and view!
Thanks so much Barry! I will be sure to pass on your compliments to everyone here! So happy you had a great time and we can't wait to see you on your next visit to Key West and of course, Benihana!
We had a little wait, but the food was great and the chef was excellent.
Thanks Linda for sharing your feedback and thank you for being patient with the wait! Glad everyone had a great meal and enjoyed the show!
Disappointed at how I was treated after a Busser accidental walked into me as I was waiting on our table in the lounge area. He looked away talking to the bar tender as I was taking a sip of my wine and literally walked right into me cutting my nose and upper lip with the wine glass. Thank goodness it didn't break however I was still cut. I was offered antibiotic ointment which I declined and was sat at our table with a fresh glass of wine which my daughter (it was her birthday dinner,) had to ask for. Not once was I checked on throughout the dinner. As we finished up I was presented with the check and was told the Manager comped our fried rice as a gesture. WOW is all I can say. Not that I expected the entire bill to be paid but at least my meal, or our drinks. In all our bill was $442.00, there were 8 of us. We are locals and go often for family birthdays, what a disappointment.
Jennifer, On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.
We took the family for a dinner out. The service was wonderful and so was the food. Pete was the cook and he did an excellent job making sure everyone's food was cooked to order. We will definitely go again.
Thanks Barbara for celebrating a night out with us! I will pass on your compliments to Chef Pete! We can't wait to see you and the family again soon!
We go to Benihana for special occasions mostly. The folks at this location are always welcoming and pleasant. Our chef was fun and very entertaining. Overall a great experience and the food as always was great!
Thanks for celebrating again with us! So happy you enjoyed everything! We will see you again soon!
Service very poor in dining room away from tables. Suggest eating st table with cook and avoid the dining area. We sat there because one can view the ocean from that dining room. Not up to par with other Benihanas for food quality including the sauces or service.
Highly recommend! We miss the one we use to go to downtown Cincinnati. It was delicious!!
Thank you so much for the kind words and the amazing review! So happy you enjoyed everything! We can't wait to see you again soon!
Quick seating with a reservation. Fun place to go with the family or a forum of friends. Good food and good service!!
Thank you so much for ringing in the New Year with us! Happy you enjoyed everything and had a great time! We look forward to seeing you again in 2020! Cheers!