Benihana - Key West, FL

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1. g

   gary

   Key West

   25 reviews

   vip
   4.0

   25 reviews

   Dined 1 day ago

   overall4food5service5ambience5

   Food & service excellent as always. Recently we’ve found the drinks to be diluted.

   Report
2. v

   vikkikw1

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   overall5food5service5ambience3

   Everything was excellent as always. Only thing that spoiled it was being seated next to a table of screaming kids.

   Report
3. DS

   DavidS

   Orlando

   23 reviews

   vip
   4.0

   23 reviews

   Dined 3 days ago

   overall4food3service3ambience4

   Not as fun as it used to be, cook was ok…..nothing special

   Report
4. KM

   KatherineM

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   Our chef Juan was amazing. Jocelyn, our sever was great and attentive. Wonderful service. The cocktails had a bit too much ice but that’s okay. Overall it was a great experience!

   Report
5. OT

   OpenTable Diner

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined on August 5, 2022

   overall5food5service5ambience5

   Juan our cook was great and the food was delicious! Would recommend and come back anytime!

   Benihana - Key West, FLResponded 7 days agoThanks! I will pass on your compliments to Chef Juan and the rest of our crew! See you again soon!

   Report
6. CB

   CarolynB

   St. Louis

   1 review

   5.0

   1 review

   Dined on August 2, 2022

   overall5food5service5ambience5

   Our chef was amazing! Very friendly and entertaining. The food was delicious!! We shared the table with 2 local couples and had great conversations while celebrating our 20th wedding anniversary and our daughters graduation.

   Benihana - Key West, FLResponded 7 days agoThank you Carolyn for the kind review. We are so happy you had a great time and enjoyed your food, chef and of course the other diners at the table! It's such an unique way to enjoy a dinner and we are so happy you were able to enjoy your evening so much! We can't wait to see you again soon!

   Report
7. KF

   KelleeF

   Baltimore

   11 reviews

   vip
   5.0

   11 reviews

   Dined on July 31, 2022

   overall5food5service5ambience5

   Amazing fun time! Great good. Service was wonderful!

   Benihana - Key West, FLResponded on August 1, 2022Thank you Kellee for choosing to dine with us at Benihana Key West! We are delighted that you had an amazing time! We hope to see you on your next visit!

   Report
8. OT

   OpenTable Diner

   Raleigh

   2 reviews

   5.0

   2 reviews

   Dined on July 30, 2022

   overall5food5service5ambience5

   Amazing as always!

   Benihana - Key West, FLResponded on August 1, 2022Thank you! I will share your compliments with our crew!

   Report
9. OT

   OpenTable Diner

   Orlando

   1 review

   5.0

   1 review

   Dined on July 30, 2022

   overall5food5service5ambience5

   Jocelyn was incredible ! Amazing service & great food, made a memorable birthday celebration! Thank you All!

   Benihana - Key West, FLResponded on August 1, 2022Thank you for celebrating your birthday with us! We are so happy you had a great time and I will pass on your compliments to Jocelyn and the rest of the crew! Hope to celebrate with you again soon!

   Report
10. CS

    ChrisS

    Washington DC

    1 review

    1.0

    1 review

    Dined on July 29, 2022

    overall1food3service1ambience3

    We booked a reservation and was sat on time which was nice. Unfortunately they double booked the chief and we sat while every other table was served after a table who arrived 20 mins after we sat had a chief come over and start their dinner it was the last straw. Needless to say we left without eating after 1 hour and 45 minutes of waiting. Will never be going back!

    Report
11. F

    Flchick

    Jackson Hole

    10 reviews

    3.0

    10 reviews

    Dined on July 24, 2022

    overall3food3service4ambience4

    Standards gone down over the years at this location but we keep coming back annually hoping for a better experience because the location screams “vacationing.”

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12. S

    Shonnie

    1 review

    2.0

    1 review

    Dined on July 24, 2022

    overall2food4service2ambience4

    A Great place to dine and enjoy family and friends

    Benihana - Key West, FLResponded on August 1, 2022Thank you for sharing your feedback with us. We do our best to ensure that each guest has an amazing experience and we are sorry you were let down during your visit. We do hope you have a better experience with us on another visit.

    Report
13. OT

    OpenTable Diner

    Louisville

    2 reviews

    5.0

    2 reviews

    Dined on July 20, 2022

    overall5food5service5ambience5

    Best value for money we found while in Key West

    Benihana - Key West, FLResponded on August 1, 2022Thank you for your kind words! We are so happy you had a great time and enjoyed your meal with us!

    Report
14. NM

    NoMads

    1 review

    5.0

    1 review

    Dined on July 19, 2022

    overall5food5service5ambience5

    We had a great time! Our chef was funny and the food was delicious!

    Benihana - Key West, FLResponded on August 1, 2022Thank you so much for the kind words :) So happy you had a great time and enjoyed everything. We hope to see you again soon!

    Report
15. SL

    SamanthaL

    1 review

    4.0

    1 review

    Dined on July 16, 2022

    overall4food5service3ambience5

    Food was great! Service took long even with a reservation and everything is pricey. Overall thought good experience, location is beautiful!

    Report
16. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on July 14, 2022

    overall4food4service5ambience5

    Our chef was great! Thank you

    Report
17. JV

    JesseV

    Denver

    1 review

    1.0

    1 review

    Dined on July 13, 2022

    overall1food3service1ambience4

    Bad service service let me Go with no water the whole meal when I asked for refills multiple times my wife didn't get her steamed rice until we asked for Togo boxes the sushi appetizers didn't show up until our meals was done cooking bad service all the way around have been to multiple locations throughout the country this was the worst by far

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18. A

    Anna

    Key West

    46 reviews

    vip
    4.0

    46 reviews

    Dined on July 13, 2022

    overall4food4service4ambience4

    GREAT place to bring the kids - our table had a great view of the ocean. Benihana is always a great dinner and fun night!

    Benihana - Key West, FLResponded on August 1, 2022Thank you Anna for sharing your experience with us! We are so happy you had a great time dining with us! We hope to see you again soon!

    Report
19. OT

    OpenTable Diner

    Orlando

    7 reviews

    5.0

    7 reviews

    Dined on July 9, 2022

    overall5food5service5ambience5

    Food was great! Jocelyn was a great server and Juan did a fantastic job as our chef!

    Benihana - Key West, FLResponded on July 12, 2022Thank you for the kind words :) I will pass them onto our crew! We hope to see you again soon!

    Report
20. RJ

    RobJ

    Washington DC

    1 review

    1.0

    1 review

    Dined on July 9, 2022

    overall1food1service4ambience4

    My wife and I had the filet and jumbo shrimp. We have been sick all night and day.

    Report
21. LR

    LindaR

    1 review

    5.0

    1 review

    Dined on July 8, 2022

    overall5food5service5ambience5

    Both our server and chef were amazing! Very attentive to me having Celiac Disease! Our chef was super talented and entertaining! Great experience! And the food tastes amazing as well!!!

    Benihana - Key West, FLResponded on July 12, 2022Thank you Linda! So happy you had an amazing time and we can't wait to enjoy another night with you in the future!

    Report
22. OT

    OpenTable Diner

    Key West

    10 reviews

    vip
    5.0

    10 reviews

    Dined on July 7, 2022

    overall5food5service5ambience5

    It was my daughter’s birthday, the manager was incredible, the server was incredible, and the chef was incredible. This is one of the best Benihana’s I’ve ever eaten it.

    Benihana - Key West, FLResponded on July 12, 2022Thank you for choosing to celebrate with us! I am so happy it was such a special night! We hope to celebrate with you again in the future!

    Report
23. CB

    CoreyB

    Dallas

    1 review

    5.0

    1 review

    Dined on July 6, 2022

    overall5food5service5ambience5

    The tables all look out on the water. Filet was wonderful.

    Benihana - Key West, FLResponded on July 12, 2022Thank you Corey for choosing to dine with us. I am glad you enjoyed the view, the service and of course the food! See you again soon!

    Report
24. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on July 5, 2022

    overall1food3service3ambience2

    The dinnerware was already set out and had rings showing previous customers had used for their soup dish. The starter soup was very salty and apparently not supposed to taste like that and when other customers voiced their opinion, they just received an apology but not any offering for a replacement dish or bill credit. The salt and pepper shakers were dirty and the containers were rusted. The portions were smaller than other similar restaurants. They cooked the onion and mushroom vegetable side at the very end, so we couldn’t enjoy with our main course. We were supposed to have an ice cream dessert but it was never offered or served. I’ve visited other Japanese steakhouse restaurants and this was one of the worst and I expected it to be over the top…very disappointed!

    Benihana - Key West, FLResponded on July 7, 2022Thank you so much for sharing your feedback..We have addressed your concerns listed above regarding the plates and the salt and pepper shakers immediately.We do indeed cook the vegetables at the end of the meal as part of our process so that is the standard cooking procedure here.We are sorry that you were not offered dessert at the end of your meal.That should have been offered dessert, so I do apologize for that.We hope to serve you better in the future.

    Report
25. SC

    SimoneC

    1 review

    4.0

    1 review

    Dined on July 5, 2022

    overall4food5service2ambience5

    The restaurant was beautiful the chef did a good job the server make us feel unwelcome My daughter been waiting to go there for a whole year every time she asked me I put it off Now for her birthday I finally take her and I Take her to that kind of server for The kind of money the Restaurant charge I think good service should be guaranteed!

    Benihana - Key West, FLResponded on July 7, 2022Thank you for sharing your feedback and for celebrating with us.I am sorry that you did not have the amazing service that we are known for and we will try to do better in the future.We do not offer cake, but you should have been offered one of the desserts that we do have.We hope to provide better service in the future and we are doing ongoing training with all of our staff. Thank you again for bringing this to our attention.

    Report
26. AM

    AllisonM

    1 review

    5.0

    1 review

    Dined on July 4, 2022

    overall5food5service5ambience5

    Our experience at Benihana Key West was great. The chef was friendly and performed several cute tricks. The food was the BEST! We thoroughly enjoyed the service, chef, food and the entire experience.

    Benihana - Key West, FLResponded on July 7, 2022Thank you so much Allison! We are so happy that you had a great time with us. We can't wait to see you again soon!

    Report
27. H

    Happyandfull

    New York Area

    20 reviews

    vip
    5.0

    20 reviews

    Dined on July 3, 2022

    overall5food5service5ambience5

    One of if the best Hibachi/Sushi restaurants we have ever been to! We go to only a handful of Hibachi restaurants because we are picky about the quality of the food. Benihana’s Key West is at the top of the list, from the chicken fried rice, Shrimp,Calamari, Steak, Scallops To the mushrooms and onions. The Sashimi was SO FRESH! We will definitely go back there again!

    Benihana - Key West, FLResponded on July 4, 2022Thank you so much for the kind feedback! I will pass on our compliments to our chefs! With so many choices in Key West to dine, we are so happy you choose us and had a great meal! We hope to see you again in the future!

    Report
28. CR

    CRISTIANS

    Sacramento

    1 review

    5.0

    1 review

    Dined on July 1, 2022

    overall5food5service5ambience5

    We used this Key West location for the last 4 years and I would highly recommend it.

    Benihana - Key West, FLResponded on July 4, 2022Thank you so much for joining us again for dinner! We are so glad you had a wonderful time and can't wait to see you again next time!

    Report
29. SL

    SLB413

    Orlando

    5 reviews

    3.0

    5 reviews

    Dined on June 30, 2022

    overall3food2service5ambience5

    We were a little disappointed this time. I think we had a new chef. There was way too much time and separation between each item he cooked. I was completely done with mine before my husband got his.

    Benihana - Key West, FLResponded on July 4, 2022Thank you for choosing to dine with us and for sharing your feedback. It is possible, although I am not certain, that someone at your table could have had a food allergy. Sometimes, where there are dietary restrictions at the table, the chefs have to cook certain foods separately which could result in a delay in the food service. Sorry you did not have a perfect dining experience and we do hope to do better in the future if this was not the reason for the delay. We hope to see you again soon!

    Report
30. CG

    CarineG

    New York Area

    1 review

    5.0

    1 review

    Dined on June 30, 2022

    overall5food5service5ambience5

    We loved it! I was chef was energetic and funny. And the food was delicious. Our waitress was amazing as well.

    Benihana - Key West, FLResponded on July 4, 2022Thank you Carine! So happy you had a great time and I will pass on your compliments to the crew!

    Report
31. TR

    TRICIAU

    1 review

    5.0

    1 review

    Dined on June 29, 2022

    overall5food5service5ambience5

    Our chef Michael was amazing. He can cook and entertain so well. I hope management sees this and rewards him for his hard work to serve us.

    Benihana - Key West, FLResponded on July 4, 2022Michael is one of our most talented chefs! His food is always cooked to perfection and he is an artist when it comes to cooking! So happy you had a great time with him! He is well respected by the owners and coworkers! We hope you come visit us and request him again soon!

    Report
32. CC

    CindyC

    Washington DC

    10 reviews

    5.0

    10 reviews

    Dined on June 24, 2022

    overall5food5service5ambience5

    This place is a guaranteed delicious meal and a wonderful time. Paco is our favorite chef and Keana and Justine our #1 servers! Make a reservation because they are always busy! Sushi is wonderful as is the salmon, steak, shrimp and scallops. The ginger and remoulade sauces are a perfect complement and yummy! Great work team Benihana!!!

    Benihana - Key West, FLResponded on July 4, 2022Thank you Cindy for the kind words. I will pass on your compliments to our crew! It means a lot to them and to us! We hope to see you again soon!

    Report
33. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 24, 2022

    overall5food5service5ambience5

    Teen Host was awesome! She helped us out awesomely. The host manager wasn’t so friendly. Love the vibe of the place and our cook was amazing! Never had a bad time with Juan ✨

    Benihana - Key West, FLResponded on July 4, 2022Thank you for your feedback and for joining us! We hope to see you again soon!

    Report
34. EA

    EricA

    Minneapolis

    1 review

    5.0

    1 review

    Dined on June 22, 2022

    overall5food5service5ambience5

    We had a great time at KW Benihana. First off, the ocean view is amazing. Our server, Den, did a great job accommodating our food allergy needs. The Chef, Kiko, simply the best. Kiko was also attentive to our food allergy request. Thank you!! We enjoyed every item he cooked. I would definitely recommend Benihana, KW.

    Benihana - Key West, FLResponded on July 4, 2022Thank you for the kind words and the great review! I will be certain to share your compliments with Kiko and Den and the rest of the staff! We are so glad you had a great time and we do hope to see you again on your next visit to Key West!

    Report
35. FF

    FirstofFive

    1 review

    4.0

    1 review

    Dined on June 21, 2022

    overall4food5service3ambience4

    Gorgeous view from our table in front of the restaurant. Chef was outstanding and had a great personality. Food was well-prepared and delicious. Waiter was unfriendly and a bit terse in his interaction and conversation with our party of four. Our four dining companions were very polite and interesting people. Nice dining experience to celebrate my husband's birthday.

    Benihana - Key West, FLResponded on July 5, 2022Dear FirstofFive Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family. 

    Report
36. MB

    MichaelB

    Miami

    22 reviews

    5.0

    22 reviews

    Dined on June 18, 2022

    overall5food5service5ambience4

    Benihana never fails to satisfy. The food itself is tasty and the servings are always a good size. The chef is as much an entertainer as a chef - part of the reason to go to Benihana, yes? Sometimes you can have a good crowd at the community table; other times maybe not. Last night we were lucky to have a coupe of locals who were amiable & quite funny!! We’ll keep going back…

    Benihana - Key West, FLResponded on June 30, 2022Dear MichaelB On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

    Report
37. JH

    JackieH

    Key West

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    We had a wonderful time and our Chef was amazing....very entertaining.

    Benihana - Key West, FLResponded on July 7, 2022Thank you Jackie! We are so glad you had a great time with us! We look forward to seeing you again soon!

    Report
38. T

    Trse

    Louisville

    31 reviews

    vip
    4.0

    31 reviews

    Dined on June 16, 2022

    overall4food5service4ambience4

    Always enjoyable to dine there. Just very disappointed at the $5.50 up charge per person for fried rice. Seems excessive.

    Benihana - Key West, FLResponded on June 30, 2022Dear Trse Your feedback is appreciated. We will be sure to share your review with the team.

    Report
39. c

    chris

    Tampa

    7 reviews

    3.0

    7 reviews

    Dined on June 16, 2022

    overall3food3service3ambience3

    Cook and food was excellent. Not great service. But everyone was nice.

    Benihana - Key West, FLResponded on June 30, 2022Dear chris Your feedback is appreciated. We will be sure to share your review with the team.

    Report
40. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on June 10, 2022

    overall4food4service4ambience4

    It was good.

    Benihana - Key West, FLResponded on July 6, 2022Dear Guest Thank you for leaving us positive feedback, come back soon!

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