Benihana - Houston - Downtown, TX

Commentaires sur le restaurant Benihana - Houston - Downtown, TX de personnes qui y ont mangé. Selon des cotes récentes.

1. T

   Tiara

   Houston1 commentaire

   5.0

   Y est allé le 12 octobre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The waiter we had was excellent! Unfortunately I don’t remember his name but he made sure we had a great experience
   

   Benihana - Houston - Downtown, TXA répondu le 25 octobre 2024

   Dear Tiara! Thanks for the feedback! We're thrilled to hear that you had a great experience at Benihana - Houston - Downtown. It's wonderful to know that our team made sure you had a memorable time. We appreciate your kind words and high ratings. We look forward to serving you again soon!
   

   Ce commentaire est-il utile?

2. L

   Loryn VIP

   Houston19 commentaires

   5.0

   Y est allé le 12 octobre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our server was amazing. She made my son feel so special on his birthday and was very attentive. The cook was entertaining and made the night more fun.
   

   Benihana - Houston - Downtown, TXA répondu le 15 octobre 2024

   Hi Loryn! We're thrilled to hear that you had such a wonderful birthday celebration at Benihana - Houston - Downtown! It's great to know that your son felt special and that you were impressed with our attentive service. We always aim to make every occasion more enjoyable for our guests. We appreciate your feedback and look forward to welcoming you back for another memorable experience. Best wishes, The Management Team
   

   Ce commentaire est-il utile?

3. D

   Dee Ann

   Saint-Louis8 commentaires

   4.0

   Y est allé le 6 octobre 2024

   1. Cote globale 4
   2. Nourriture 4
   3. Service 3
   4. Ambiance 4

   Our chef did not interact with our table at all except to introduce himself
   

   Benihana - Houston - Downtown, TXA répondu le 7 octobre 2024

   Dear Dee Ann! Thanks for the feedback. We're glad to hear that you enjoyed the food and found it to be of good value. We apologize for the service you received. We strive to provide our guests with an enjoyable dining experience and it seems we fell short this time. Your feedback will help us improve. We hope to have the opportunity to serve you again and provide a better experience.
   

   Ce commentaire est-il utile?

4. D

   Dr Mark S

   Houston1 commentaire

   5.0

   Y est allé le 28 septembre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Please and Thank You for changing the way you fry foods with oil totally seperating the foods that need to be fried and not frying in the same oil that is used for seafood. I have seafood allergies.
   

   Benihana - Houston - Downtown, TXA répondu le 28 septembre 2024

   Dear Mark! Thank you for your kind words and for being a valued customer at Benihana - Houston - Downtown. We're thrilled to hear that our efforts to provide a safe and enjoyable dining experience for our guests with food allergies have been successful. We appreciate your feedback and will take it into consideration as we continually strive to improve our services. We look forward to serving you again soon. Best, The Management Team
   

   Ce commentaire est-il utile?

5. N

   Nora VIP

   Houston7 commentaires

   3.0

   Y est allé le 27 septembre 2024

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 2

   We’ve come here for my child’s birthday for 13 years. It’s definitely gone downhill since then but this year may be our last. Our food felt rushed and it wasn’t super busy. We all had GI issues by the time we left the restaurant. The birthday song we all secretly loved felt I enthusiastic.
   

   Benihana - Houston - Downtown, TXA répondu le 28 septembre 2024

   Hello Nora! We're sorry to hear that your recent experience at Benihana - Houston - Downtown didn't meet your expectations. We're committed to maintaining the high standards you've come to expect from us over the years. We appreciate your loyalty and your continued support for our family-friendly dining tradition. We'll certainly take your feedback into account as we strive to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the chance to welcome you back for another celebration in the future. Best regards, The Management Team
   

   Ce commentaire est-il utile?

6. M

   Mark VIP

   Houston114 commentaires

   4.0

   Y est allé le 15 septembre 2024

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   The food and service is consistently good, but I do wish the dining room chairs could be updated. Many of the chairs have torn vinyl seat covers and damaged frames.
   

   Benihana - Houston - Downtown, TXA répondu le 17 septembre 2024

   Thanks for visiting us, Mark! We're thrilled to hear that you consistently enjoy our food and service at Benihana - Houston - Downtown. We appreciate your feedback about the seating options, and we're always looking for ways to improve. We hope to have the chance to serve you again soon!
   

   1 personne a trouvé ce commentaire utile

7. OT

   Client d'OpenTable

   Atlanta2 commentaires

   5.0

   Y est allé le 13 septembre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great food and had a wonderful time! The drinks were very tasty and the service was wonderful!
   

   Benihana - Houston - Downtown, TXA répondu le 17 septembre 2024

   Dear Guest! We're overjoyed to hear that you had a wonderful time at Benihana - Houston - Downtown! Your kind words about our food and drinks truly made our day. It's wonderful to know that our service met your expectations as well. We strive to provide an exceptional dining experience for all our guests and your feedback is a testament to our efforts. We look forward to welcoming you back soon. Best, The Management Team
   

   Ce commentaire est-il utile?

8. N

   Nadir

   Houston1 commentaire

   2.0

   Y est allé le 12 septembre 2024

   1. Cote globale 2
   2. Nourriture 3
   3. Service 3
   4. Ambiance 1

   Decent. It not as good as the other BH restaurants I have been to.
   

   Benihana - Houston - Downtown, TXA répondu le 13 septembre 2024

   Dear Nadir! Thank you for taking the time to share your feedback with us. We're glad to hear that you found our restaurant decent, but we're sorry to hear that you felt it wasn't as good as other BH restaurants you've visited. We strive to provide the best experience for our guests, and your feedback helps us do just that. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you on your next visit. Best regards, The Management Team at Benihana - Houston - Downtown
   

   Ce commentaire est-il utile?

9. N

   NOEMI

   Houston1 commentaire

   5.0

   Y est allé le 8 septembre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We love Benihana! It is my favorite restaurant to go celebrate anything!
   

   Benihana - Houston - Downtown, TXA répondu le 10 septembre 2024

   Dear Noemi! Thanks for the feedback! We're thrilled to hear that Benihana - Houston - Downtown is your favorite restaurant and that we're a great choice for special occasions. We're glad that you enjoy our food, service, and value. We always strive to provide the best experience for our guests. We look forward to celebrating your next visit with you.
   

   Ce commentaire est-il utile?

10. C

    Cheryl

    Houston1 commentaire

    5.0

    Y est allé le 31 août 2024

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    My experience was great as always visiting here, and out waiter Jerry was very attentive and polite and got everything correct for that. I appreciate it made well, dining easy.
    

    Benihana - Houston - Downtown, TXA répondu le 2 septembre 2024

    Dear Cheryl! Thanks for the review! We're thrilled to hear that you had a great experience at Benihana - Houston - Downtown, TX. It's always our goal to make sure our guests have a memorable dining experience, and we're glad we could meet your expectations. We appreciate your kind words about our attentive service and we look forward to serving you again soon.
    

    Ce commentaire est-il utile?