Benihana - Houston - Downtown

4.2
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1104 Reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana in downtown Houston is near the heart of the theatre and museum district, allowing guests to enjoy dinner and a teppanyaki show before a theatrical production nearby. They are in a prime location in the center of the business district and walking distance from all major hotels. The restaurant boasts a large lounge, which is especially popular for business lunches in a limited amount of time. Happy Hour is offered Monday through Friday from 2-6 p.m. Validated parking is available weekdays after 5 p.m. and all day on Saturday and Sunday.
What 1104 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.2
service
4.0
ambience
4.0
value
Noise · Moderate
65% of people would recommend it to a friend
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l
New York Area
40 reviews
Dined 6 days ago
Overall4food4service4ambience4

Birthday for husband- food was pretty good- a little bland and soup was barely warm.

G
1 review
Dined on January 11, 2020
Overall1food2service1ambience1

Had a reservation at 7:15pm & did not get seated until 8pm. I do not like that this location tries to seat 8 people to a grill- my party did not enjoy our experience nor our food comfortably. I understand that waiters/waitresses have multiple parties to wait on but our waiter returned to our table a maximum of 3 times. This was my birthday dinner & our chef’s personality was the only thing that made my family and I enjoy our dinner. This location is very heavy populated that they should go by reservation only.

Benihana - Houston - Downtown
Responded 3 days ago

Gomez, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
1 review
Dined on January 7, 2020
Overall4food4service3ambience4

We waited a while just for our drinks. Over-all it was good. Could be a bit more cleaner.

OT
Houston
1 review
Dined on January 6, 2020
Overall5food5service5ambience5

Went to celebrate daughters Birthday. Every thing was great.

OT
Houston
1 review
Dined on January 3, 2020
Overall5food5service5ambience5

Had dinner around 7 for my birthday today and everything was exquisite! From the food to the service as always I enjoyed my Benihana experience

KL
Miami
1 review
Dined on January 2, 2020
Overall5food4service5ambience5

The food and service was great. I left off one star due to them discontinuing yum yum sauce and not having salad as a lunch option. Otherwise, great meal!

JT
Houston
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

The show was amazing, the food was to die for. After the food they brought dessert and it was pronominal, we also got to take a photo which was nice.

CM
Houston
6 reviews
Dined on December 29, 2019
Overall2food2service1ambience3

We usually love Benihana. This was our first time at this location. Our first server was so rude. Even the other guests at the table could not believe some of her remarks. Spoke with the manager and the server even had an attitude while talking to her. Our next server was very nice and we were happy with him. Food was. Or as good as usual and chef was ok. Don’t they usually throw rice or shrimp in the guest’s mouth? Our kids were disappointed. Overall a terrible experience.

OT
1 review
Dined on December 29, 2019
Overall5food5service5ambience4

Management and staff made sure my family and myself where taken care of for my birthday. We had good food and a great time, Thanks.

KA
Houston
5 reviews
Dined on December 28, 2019
Overall1food2service3ambience1

The floors were filthy. The hibachis had leftover food on them. We love the Westheimer location. The downtown location was a complete disappointment.

OT
Houston
12 reviews
Dined on December 27, 2019
Overall5food5service5ambience5

Awesome food and exceptional service!

OT
Houston
2 reviews
Dined on December 27, 2019
Overall1food1service1ambience1

We were very disappointed. Walked in early and were asked to sit in the dining area while we waited for a table. The restaurant smelled and the temperature was too warm. The floors were sticky and the table we were waiting at was dirty. We got up and left to another restaurant.

CM
1 review
Dined on December 26, 2019
Overall3food2service4ambience3

The amount you get for the price is not worth it. Our chef did not prepare the food up to par for the price and wasn’t worth it

A
Houston
2 reviews
Dined on December 25, 2019
Overall4food4service3ambience4

Have been a few times, but this time the restaurant was very crowded and our table mates were extremely rude. Will go back.

KM
Houston
2 reviews
Dined on December 25, 2019
Overall5food5service5ambience5

Christmas dinner

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OT
New York Area
1 review
Dined on December 25, 2019
Overall3food3service5ambience3

Experience was okay for it being a Benihana I had higher expectations. This restaurant needs to update its ambience. Older and worn out. Service was good. Pricing was overpriced relative to competitors and ambiance. Been to other Benihana and this was a lower tier.

CJ
Houston
1 review
Dined on December 25, 2019
Overall5food5service5ambience5

The food was great as usual. My server was very attentive even though it was busy she did an excellent job.

SK
1 review
Dined on December 24, 2019
Overall4food5service5ambience4

The food and service was great! Our table was crowded and the restaurant was very noisy.

TS
Houston
15 reviews
Dined on December 22, 2019
Overall2food2service2ambience2

Wow this place is tired — wonder how long it has been since any upkeep or refresh was done? Service was slow — took forever to get seated, order drinks or get the check. Chef did a nice job entertaining the girls I brought for my daughters birthday and although he knew it was her birthday no one in the restaurant made any effort to inquire if we wanted anything birthday specific. We were charged adult prices for three of the four child entrees even though the kids all ordered from the kids menu. Just sloppy all around — no way I would go there with adults.

m
1 review
Dined on December 21, 2019
Overall3food5service2ambience2

Server could not admit that she did not hear the order correctly and blamed the guest for ordering the wrong item. Refills were not made promptly, the green onion in the soup was old, the avocado on the sushi was brown. You would think this location would be fresher than the other two locations in/near Houston.

LD
Houston
5 reviews
Dined on December 21, 2019
Overall5food5service5ambience5

This was a great experience! Service and food were excellent. The staff and management made me feel like a special customer.

RG
Houston
10 reviews
Dined on December 21, 2019
Overall2food1service3ambience2

Our server was awesome. The hibachi “show” was nothing to write home about! The food had absolutely zero flavor! The soup, which is normally one of my favorites was nothing but dingy looking water!!! NO FLAVOR! Was so disappointed as we had our 6 grandchildren out for a nite to Elf the Musical and had rented a limousine and ended up at Benihana’s because that was their choice! Very disappointed! We normally go to the Woodlands! Now we will go to Shoguns!

Benihana - Houston - Downtown
Responded on December 24, 2019

Nana, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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JF
1 review
Dined on December 14, 2019
Overall3food4service3ambience3

First time there and knew nothing about how ordering went. The waitress was NOT informative nor was she servicing us with a smile. The chef threw a hot onion ring onto my lap while doing his performance. This experience did NOT meet my expectations.

Benihana - Houston - Downtown
Responded on December 16, 2019

Jasmine, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
San Antonio
4 reviews
Dined on December 14, 2019
Overall2food2service3ambience1

This restaurant is dirty. The carpet is filthy. The dishes that were originally set at our places were dirty and had to be replaced. The “show” is not as exciting as it was years ago and even the chef at our table seemed bored.

The staff was rude and pushy; tried to get us to buy $400 in gift certificates the moment we walked in the door so we could “save 10%”. When we declined they made us wait 10 minutes for our table even though the restaurant was completely empty.

Not a good meal, not a good presentation, and not a clean environment. Definitely will never return.

Benihana - Houston - Downtown
Responded on December 16, 2019

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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JM
1 review
Dined on December 14, 2019
Overall4food4service3ambience3

It was a nice experience overall. We’ve been there several times but first visit for my dad. He seemed to like it. Unfortunately, our chef was less entertaining as others around us and what we’ve had before. So that was disappointing.

Benihana - Houston - Downtown
Responded on December 19, 2019

Jodi, Your feedback is appreciated. We will be sure to share your kind words with the team.

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CR
1 review
Dined on December 13, 2019
Overall4food5service2ambience5

Everything was overall great with the exception of our server. There were multiple occasions where we had to ask for her to come attend us. She was no where to be found. Took plates off our table without asking if we were done with the food.

Benihana - Houston - Downtown
Responded on December 19, 2019

Crystal, Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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OT
Houston
1 review
Dined on December 13, 2019
Overall5food5service5ambience5

Benihana never lets me down!
Great food with family and friends with a fun entertaining chef! I recommend this place to everyone.

Benihana - Houston - Downtown
Responded on December 19, 2019

Your feedback is appreciated. We are pleased to hear we were able to create a great memory for you!

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JS
1 review
Dined on December 12, 2019
Overall3food5service5ambience3

Edgar, the chef, was great. Waiter was awesome. Older, oriental hostess was rude from the minute we walked in. We got scammed over the buy a gift certificate and get $10 gift certificate for every $50 spent. The sales lady didn't explain it right and told us we could use the gift certificates on the current visit. When we paid, they didn't honor the gifts certificates. Rude hostess started arguing with us that we were wrong. Manager stepped in and took off $20 from our bill, gave us another gift certificate for the trouble. Manager resolved, just left a bad taste in my mouth when we left. It was mine and my son's birthdays we were celebrating.

Benihana - Houston - Downtown
Responded on December 16, 2019

Jamian, On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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AP
Houston
3 reviews
Dined on December 7, 2019
Overall2food5service2ambience1

The food was great; however the guests at the table next to us were extremely loud using foul and offensive language. Our server never checked to see if we needed more drinks, the kitchen was backed up so we received our appetizing after the entree was being prepared. Our soup was lukewarm. Additionally, I had to ask for ice cream that was supposed to be offered as a final course. Birthday occasion wasn’t recognized.

Benihana - Houston - Downtown
Responded on December 10, 2019

Angela, On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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OT
Houston
13 reviews
Dined on December 2, 2019
Overall5food5service5ambience5

Very good food prepared right in front of you. Spicy edamame and a specialty sushi roll were great before the entree.

Benihana - Houston - Downtown
Responded on December 13, 2019

We are happy you enjoyed the Benihana experience! Come back soon!

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GC
1 review
Dined on December 1, 2019
Overall5food5service5ambience5

really good food and amazing service . enjoyed it a lot a overall amazing experience

Benihana - Houston - Downtown
Responded on December 6, 2019

Greysi, Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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HB
Houston
79 reviews
Dined on November 27, 2019
Overall5food5service5ambience5

Good Food!

Benihana - Houston - Downtown
Responded on December 6, 2019

Hec, Thank you for leaving us positive feedback, come back soon!

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OT
Houston
1 review
Dined on November 17, 2019
Overall3food4service2ambience3

They need to revamp the whole restaurant and wait staff and

Benihana - Houston - Downtown
Responded on November 20, 2019

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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T
Mobile
12 reviews
Dined on November 16, 2019
Overall2food2service1ambience3

It’s exactly what you expect it to be.

Benihana - Houston - Downtown
Responded on November 20, 2019

On behalf of our team here at Benihana, we would like to thank you for taking the time to provide us with feedback. We will be sure to share it with our team.

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AC
Miami
1 review
Dined on November 10, 2019
Overall5food5service4ambience4

Muy buena ubicación del restaurante, la atención fue muy buena y la comida excelente como en todos los Benihana que hemos ido, Orlando, Miami y Houston. Una ventaja sobre los otros es la puntualidad en la reservación.

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DF
Houston
1 review
Dined on November 9, 2019
Overall5food5service5ambience5

Love the food and service at this location as always.

JF
Houston
18 reviews
Dined on November 9, 2019
Overall3food3service3ambience3

This facility is in poor condition. Very tired overall look and the walls are dirty and the client spaces are all very degraded and not in keeping with $40 per person. Food was not as good as in the past and we are very disappointed overall in the cleanliness of the facility. Benihana should invest in a rehab of this facility as it is an embarrassment to the name.

OT
Dallas
1 review
Dined on November 8, 2019
Overall5food5service5ambience5

Great experience!

OT
1 review
Dined on November 3, 2019
Overall2food3service1ambience1

Waiter wasn't resturant savvy. Cook was extremely quite and not very impressive.

TF
Washington DC
1 review
Dined on October 29, 2019
Overall5food5service5ambience5

Very clean . Great staff ! Food was good ! Great location !

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