Benihana - Fort Lauderdale, FL

Bewertungen für Benihana - Fort Lauderdale, FL von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. B

   Bertha

   San Antonio1 Bewertung

   5.0

   Vor 5 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   My family and I had a great time! The experience was amazing, the staff were so helpful, attentive and fun. Mr. Tony our Chef was great, entertaining, prepared everything to our liking. The staff come out and sang Happy Birthday, which topped off our night. An amazing Team there at the FTL location.
   

   Benihana - Fort Lauderdale, FLVor 1 Tag geantwortet

   Hi Bertha, We're thrilled to hear about your wonderful experience at Benihana - Fort Lauderdale, FL! It's fantastic to know that our team's efforts to provide a fun and memorable dining experience for you and your family were appreciated. We're glad you had a great time celebrating your birthday with us. Your kind words truly mean a lot to us. We look forward to welcoming you back soon! Best regards, The Management Team
   

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2. H

   Helen

   Fort Lauderdale2 Bewertungen

   1.0

   Vor 5 Tagen besucht

   1. Gesamt 1
   2. Essen 1
   3. Service 1
   4. Ambiente 5

   I made reservations and arrived early was greeted and seated promptly. The waitress seemed to be new here. We gave our order and when the drinks arrived there was unsweetened tea when we told her she handed us sugar packets. We opted for soda. Then was the soup salad.... we sat there in this restaurant that was pretty empty for what seemed like forever. The items that was stated keeping in mind the drinks were untouched but this cost was 35 dollars. I will never visit this location again.
   

   Benihana - Fort Lauderdale, FLVor 1 Tag geantwortet

   Thanks for the feedback, Helen. We're sorry to hear about your experience at Benihana - Fort Lauderdale, FL. We strive to provide excellent service and it seems we fell short during your visit. We understand the importance of timing and it's clear we missed the mark on this occasion. We apologize for the oversight with your drinks and the wait time. We appreciate your patience and understanding, and we're glad you found value in your meal. Your feedback is crucial for us to improve. We hope for a chance to provide a better experience in the future. Best regards, Benihana - Fort Lauderdale, FL Management Team
   

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3. L

   Louis VIP

   Asheville / W. North Carolina6 Bewertungen

   2.0

   Vor 7 Tagen besucht

   1. Gesamt 2
   2. Essen 4
   3. Service 2
   4. Ambiente 1

   We were very disappointed service struggled server was good just seemed overwhelmed food was subpar
   

   Benihana - Fort Lauderdale, FLVor 5 Tagen geantwortet

   Hey Louis, we're really sorry to hear about your recent experience at Benihana - Fort Lauderdale, FL. It's unfortunate that our service didn't meet your expectations, and you found our food subpar. We always aim to deliver a great experience, and we regret that we missed the mark on this occasion. Your feedback is valuable to us and we'll certainly take it into account as we continually strive to improve our offerings. We hope you'll give us another chance to impress you in the future. Thanks for your feedback.
   

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4. A

   Anne

   Raum New York1 Bewertung

   1.0

   Besucht am 20. April 2025

   1. Gesamt 1
   2. Essen 1
   3. Service 1
   4. Ambiente 1

   Awful. From start to finish. Excessively loud excessively Smokey. The exhaust at our table did not work and smoke was in our face the whole time. We asked several times if something was wrong and was told no . The chefs were loud and obnoxious. Waitress got the order wrong. It was not the typical Benihana experience. No matter what state you are in … you expect the food to and service to be the same . Awful. Don’t go here .
   

   Benihana - Fort Lauderdale, FLBeantwortet am 22. April 2025

   Hi Anne, we're truly sorry to hear about your recent experience at Benihana - Fort Lauderdale, FL. We understand that our service and food didn't meet your expectations and for that, we apologize. We strive to provide a comfortable dining experience for all our guests and it's clear we fell short during your visit. We appreciate your feedback and we will certainly address these issues with our team to improve our service. We hope you'll give us another chance to make it right. Best regards, The Management Team
   

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5. K

   Kelly

   Greater Boston4 Bewertungen

   3.0

   Besucht am 20. April 2025

   1. Gesamt 3
   2. Essen 5
   3. Service 3
   4. Ambiente 3

   It takes a long time! They finally started cooking one hour after we were sat. We had a reservation so they knew we were coming. Just plan sit 2-2.5 hours.
   

   Benihana - Fort Lauderdale, FLBeantwortet am 21. April 2025

   Hello Kelly, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the food and we apologize for the longer than expected wait time. We understand how frustrating this can be and we're working on improving our service timings. Despite this, we're glad that you had a reservation and we hope to serve you again soon. Best wishes, Benihana - Fort Lauderdale, FL Management Team
   

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6. M

   Michel VIP

   Montreal22 Bewertungen

   5.0

   Besucht am 17. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Excellent spectacle, et valet parking gratuit, délai d’attente trop long mais excellent
   

   Benihana - Fort Lauderdale, FLBeantwortet am 20. April 2025

   Merci beaucoup pour votre commentaire! Nous sommes ravis que vous ayez apprécié le spectacle et que le service de valet gratuit ait été un plus pour votre visite. Nous comprenons que le délai d’attente ait été un peu long, et nous vous remercions pour votre patience. Soyez assuré que nous travaillons constamment à améliorer l’expérience de nos clients. Au plaisir de vous accueillir de nouveau pour une autre excellente soirée!
   

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7. J

   James

   Fort Lauderdale6 Bewertungen

   5.0

   Besucht am 16. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Food is always great, service was great this time.
   

   Benihana - Fort Lauderdale, FLBeantwortet am 20. April 2025

   Hi James, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the food and service at Benihana - Fort Lauderdale, FL. It's always our goal to provide an exceptional dining experience for our guests. We appreciate your support and look forward to serving you again soon. Best, The Management Team
   

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8. R

   Raul

   Charleston1 Bewertung

   5.0

   Besucht am 12. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Jose was a great server, very attentive and helpful
   

   Benihana - Fort Lauderdale, FLBeantwortet am 17. April 2025

   Hello Raul, Thank you so much for your kind words. We're thrilled to hear that you had a great experience with us at Benihana - Fort Lauderdale, FL. It's wonderful to know that our team's attentiveness and helpfulness added to your positive experience. We strive to provide the best service and food to our guests, and your feedback is a testament to our efforts. We look forward to serving you again soon. Best, The Management Team
   

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9. E

   Erik VIP

   Miami26 Bewertungen

   5.0

   Besucht am 8. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Always a great experience,this was for my birthday.
   

   Benihana - Fort Lauderdale, FLBeantwortet am 11. April 2025

   Thanks for visiting us, Erik! We're thrilled to hear that you always have a great experience at Benihana - Fort Lauderdale, FL. It's fantastic that you chose us for your birthday and that we could make it a memorable one. We're glad you enjoyed our food and service. We look forward to serving you again soon.
   

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10. R

    Rodolfo

    West Palm Beach1 Bewertung

    5.0

    Besucht am 6. April 2025

    1. Gesamt 5
    2. Essen 5
    3. Service 5
    4. Ambiente 5

    Great experience and great location. The valet is convenient.
    

    Benihana - Fort Lauderdale, FLBeantwortet am 8. April 2025

    Thanks for the review, Rodolfo! We're thrilled to hear that you had a great experience at Benihana - Fort Lauderdale, FL. It's great to know that our location was convenient for you. We noticed that you rated our value a bit lower - we always aim to provide the best experience for our guests. We appreciate your feedback and look forward to serving you again soon!
    

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