Benihana - Dulles, VA

Reseñas de Benihana - Dulles, VA de comensales del restaurante. Basadas en valoraciones recientes.

1. A

   Ariana

   Washington DC1 reseña

   3.0

   Comieron en 1 de septiembre de 2024

   1. Global 3
   2. Comida 4
   3. Servicio 4
   4. Ambiente 3

   It’s just like any other hibachi food experience. Kids meals were the same size as adult meals but quarter of the price.
   

   Benihana - Dulles, VASe respondió el 3 de septiembre de 2024

   Dear Ariana! Thanks for the feedback! We're glad to hear that you found our hibachi cuisine satisfying and our kids meals priced similarly to our adult meals. However, we're sorry to hear that you felt our prices were higher. We strive to provide the best value to our customers and we appreciate your understanding. We hope to see you again soon at Benihana - Dulles, VA.
   

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2. J

   Jaison

   Little Rock1 reseña

   5.0

   Comieron en 1 de septiembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   This place is amazing, the food the staff all great!! I would give them 10 stars if I could!
   

   Benihana - Dulles, VASe respondió el 3 de septiembre de 2024

   Dear Jaison! Thanks for the feedback! We're thrilled to hear that you enjoyed your experience at Benihana - Dulles, VA. It's wonderful to know that our food, staff, and overall service met your expectations. We strive to provide our guests with the best dining experience possible and your kind words truly make our day. We appreciate your support and look forward to serving you again soon!
   

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3. D

   Dorothy

   Washington DC4 reseñas

   3.0

   Comieron en 30 de agosto de 2024

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 2

   Food was ok, service was ok, nothing special about the experience. Prices were high especially for kids meals which were around $25 a plate even for chicken tenders.
   

   Benihana - Dulles, VASe respondió el 2 de septiembre de 2024

   Dear Dorothy! Thank you for taking the time to share your experience at Benihana - Dulles, VA. We're sorry to hear that our service and food didn't quite meet your expectations. We strive to provide a memorable experience for all our guests, and it seems we fell short this time. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We appreciate your feedback on our prices and will take it into consideration. We hope you'll give us another chance to impress you in the future. Best regards, The Management Team
   

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4. A

   Ashley VIP

   Gran Boston15 reseñas

   2.0

   Comieron en 30 de agosto de 2024

   1. Global 2
   2. Comida 4
   3. Servicio 4
   4. Ambiente 3

   Our server was very nice. She was attentive and sweet. Unfortunately she informed us of a deal that required us to “sign up” for free appetizers that she couldn’t honor because it was Friday. Instead of honoring the wrong information given, the manager came over and apologized for the error. As someone who has worked in food service, I would have ate the cost as it was our mistake. I will not return to this location. Otherwise, it was fine.
   

   Benihana - Dulles, VASe respondió el 31 de agosto de 2024

   Dear Ashley, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
   

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5. E

   Evangelique

   Los Ángeles1 reseña

   2.0

   Comieron en 25 de agosto de 2024

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 4

   Chef was great but the waiter was pushy. He wanted us to order everything right way without giving time to look over the menu. When we asked for some time to decide, he pushed to get drink orders. Our whole party wasn't even there yet, one person was in the restroom. The food was good but the prices have really gone up and there is an additional charge for everything. Safe to say we won't revisit anytime soon.
   

   Benihana - Dulles, VASe respondió el 28 de agosto de 2024

   Dear Evangelique! We're truly sorry to hear about your recent experience at Benihana - Dulles, VA. We strive to provide excellent service and it seems we fell short during your visit. We appreciate your feedback regarding the waiter's behavior and the need for more time to decide. We also acknowledge your concerns regarding the pricing and will take your comments into account. We hope you'll give us another chance in the future to provide the quality experience you expect from us. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best, The Management Team
   

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6. J

   Julieta VIP

   Washington DC22 reseñas

   5.0

   Comieron en 22 de agosto de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Chef Noe makes the food just right. Our waiter was on top of things even when it got crowded. Good job!
   

   Benihana - Dulles, VASe respondió el 26 de agosto de 2024

   Dear Julieta! Thanks for the wonderful feedback! We're thrilled to hear that you enjoyed your dining experience at Benihana - Dulles, VA. It's wonderful to know that our team's efforts to keep up with the crowd added to your satisfaction. We're also glad that you found our food to be 'just right'. Your kind words mean a lot to us. We look forward to your next visit!
   

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7. L

   Luisa

   Washington DC21 reseñas

   5.0

   Comieron en 19 de agosto de 2024

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   We came to redeem our Birthday Coupon and our server was lovely and so was the other server he was training. They were very attentive to our needs and provided great service with a smile. Our chef was great but we noticed the food is not the same in flavor as it has been before. Overall it was a nice meal and we will be back soon! Thank you Benihana!
   

   Benihana - Dulles, VASe respondió el 22 de agosto de 2024

   Dear Luisa! Thank you for choosing Benihana - Dulles, VA for your birthday celebration! We're thrilled to hear that you had a great experience with our service and enjoyed your meal. We're sorry to hear that you found the food less flavorful than before. We always strive to provide the best dining experience for our guests, and your feedback is important to us. We look forward to welcoming you back soon! Best, The Management Team
   

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8. S

   Scott

   Washington DC2 reseñas

   3.0

   Comieron en 10 de agosto de 2024

   1. Global 3
   2. Comida 3
   3. Servicio 5
   4. Ambiente 4

   Way overpriced for the experience. There are plenty of other hibachi places that offer a better experience for less than half the cost.
   

   Benihana - Dulles, VASe respondió el 14 de agosto de 2024

   Dear Guest, we appreciate your feedback and will take it into consideration as we strive to provide the best value for our guests. We hope you'll give us another chance to impress you in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
   

   ¿Te fue útil?

9. T

   Tonya VIP

   Washington DC205 reseñas

   5.0

   Comieron en 7 de agosto de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Good service and good food! Getting out check and paying was a lengthy process but other than that, very good
   

   Benihana - Dulles, VASe respondió el 11 de septiembre de 2024

   Thank you for sharing your positive experience! We’re happy to hear you enjoyed your visit and look forward to seeing you again.
   

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10. SW

    SandyW VIP

    Washington DC40 reseñas

    2.0

    Comieron en 18 de julio de 2024

    1. Global 2
    2. Comida 5
    3. Servicio 1
    4. Ambiente 1

    We had a reservation for 6:30. They got started at 7. The real issue is that no one apologized for the wait. I understand things happen but acknowledge it. The manager walked by several times and didn't greet anyone at our table. Not very friendly which is expected in businesses.
    

    Benihana - Dulles, VASe respondió el 27 de agosto de 2024

    Sandy, we’re sorry to hear about your experience and the delay during your visit. We appreciate your feedback and will address this with our team to ensure better service in the future. Please feel free to contact us with further details regarding your experience by visiting our "Contact Us" page on our website.
    

    ¿Te fue útil?