This was a disappointing experience. Our server had a hard time deviating from what must have been a "script" when we asked questions on the menu. Our chef was not very dynamic at all, and didn't have the real "chops" as it were. They had a hard time dealing with allergies and messed up our order. Then when the bill arrived, there was an extra entry listed, raising the price by $20. I would not recommend this restaurant.
We love benihana, but, it was very busy, with one waiter working the entire room. It took forever to get everything, and our sushi came after our dessert arrived :( then, we were even charged for the sushi.
The restaurant itself was fine. Could use some updates. Seating arrangements were fun, we were able to meet new people. I'm not sure if they were short staffed or what, but it was my husbands birthday and their camera that labels pictures was broken and they forgot his fried rice, he was almost finished his main course before they brought him a bowl and totally short changed him on his steak. The soup was yummy, the salad was okay. Overall, it was cool, but for the money we spent and the advanced notice they had knowing it was my husband's special day, I guess I was bummed that he didn't walk away feelimg celebrated.
Great experience. Food is great and hot as it’s cooked infront of you
We will never eat at Benihana in Dulles Ever again! The service was the worst we’ve ever had at any restaurant ever! We didn’t get our soup and salad appetizer until after our main course was served. Took 30 minutes to get our drinks from when we ordered to when they arrived. The manager was rude and only offered us free ice cream after all we had to endure. So upsetting. Don’t waste your money at this restaurant and please don’t disregard this review. It’s happened way too many times at this restaurant! BTW our server’s name was Roy so if you go there and get him as your server...just leave.
The food was HORRIBLE, like they do not know of any spices or seasonings. The portions were extra small as if they were afraid of running out of food. Literally watched them serve an adult male 4 slices of each vegetable and 1 shrimp cut into pieces. The bathrooms were disgusting and smelled so bad it came into the dining area. I WILL NEVER GO THERE AGAIN.
Great food. Service was slow but it was crazy busy for valentines day so understandable. Would go again.
Food was okay - i'll leave that at the top. Steak was nice, but the shrimp was overcooked and the fried rice undercooked (like birdseed undercooked). Also, about 5 min after finishing the meal prep they brought our checks and the chef and server abandoned the table, expecting everyone to pay and leave - forgetting the tea and ice cream that are supposed to be complimentary part of the menu.
My big problem though - they sat 10 fully-grown adults around a table that clearly designed for no more the 6 or 7. I was squeezed in to tightly between my wife and the guy next to me that I kept hitting him with my elbow when I tried to chopstick some food into my mouth.
Great Valentines Day dinner with my grim friend. Portions were smaller than I expected but other than that it was great!
Not the same Benihana that I grew up with portions and QUALITY are slipping away
Tomato slices in salad became a lone cherry tomato
We love benihana! Their birthday rewards program is awesome! Their food, service and ambiance is wonderful!
Very good food and entertaining as usual. Used birthday coupon which was very nice
Great service but food was alright a little burned taste for me also fir an entree cost $40 the postion was too little!
I was craving sushi and I had some wiredeat taste sushi ever ! Look like it was on plate since morning and just took it out from the friedge when we asked a special place like this they have to make fresh sushi not from the fridge.
Over all fun experience.
But the food taste won’t bring me back just to hang out with friends sure !
We love benihana! They have a great birthday rewards program! The food is excellent and the service is great!
This is our go to place for my kids birthday for 10 yrs now. I was never disappointed with the service and the food in the past but that changed with last night. We will probably take a break from going there. The food at best sub par and the service very mediocre. The hostess is one bright spot in the whole experience but everything else is disappointing. The food is flavorless, the cook is very boring with out much engagement from the diners.