Benihana - Denver, CO

Commentaires sur le restaurant Benihana - Denver, CO de personnes qui y ont mangé. Selon des cotes récentes.

1. M

   Margo

   Denver 22 commentaires

   4.0

   Y est allé il y a 2 jours

   1. Cote globale 4
   2. Nourriture 5
   3. Service 3
   4. Ambiance 4

   Our cook was excellent and the food was great. Our server sadly wasn’t very focused or attentive.
   

   Benihana - Denver, COA répondu il y a 1 jour

   Hello Margo, We appreciate your feedback and are thrilled you enjoyed our food and our service. We regret that our server did not meet your expectations. We always aim to deliver the best and we're sorry we fell short this time. Your comments will help us improve. We hope to serve you better in the future. Best, Benihana - Denver, CO Management Team
   

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2. M

   Maggie

   Los Angeles4 commentaires

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   My experience at Benihana was nothing short of exceptional. From the moment we were seated, Angel, our server, provided attentive and gracious service, ensuring every detail was thoughtfully attended to. Welton, our Benihana chef, truly elevated the evening—not only with his remarkable culinary skills, but also with his hilarious and engaging personality that kept everyone entertained. The food was exquisite, the drinks were expertly crafted, and the atmosphere was vibrant yet refined. The restaurant was impeccably clean, creating a welcoming and polished environment. I highly recommend Benihana for an unforgettable dining experience.
   

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   Benihana - Denver, COA répondu il y a 4 jours

   Hey Maggie, We're overjoyed to hear about your exceptional experience at Benihana - Denver, CO! It's fantastic that our attentive service, exquisite food, and lively atmosphere made a positive impression on you. We're especially proud of the efforts our chef put into creating a memorable dining experience. We're glad you found our restaurant clean and refined, creating a pleasant environment. We look forward to welcoming you back for another unforgettable meal. Thank you for the high ratings!
   

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3. S

   Shelly

   Denver 1 commentaire

   5.0

   Y est allé le 22 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Always have a good time. The food is what keeps you coming back
   

   Benihana - Denver, COA répondu le 23 avril 2025

   Hi Shelly, Thank you for your kind words and for being a loyal customer at Benihana - Denver, CO. We're thrilled to hear that you always have a good time and that our food is to your liking. Your satisfaction is our top priority and your feedback motivates us to keep delivering excellent service. We look forward to serving you again soon. Best regards, The Management Team
   

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4. A

   Andrew

   Comté d’Orange2 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 1
   4. Ambiance 3

   Our server was extremely rude and slow. The manager however was amazing made up for it and the chef was amazing as well.
   

   Benihana - Denver, COA répondu le 22 avril 2025

   Hi Andrew, We're truly sorry to hear about your recent experience at Benihana - Denver, CO. It's disappointing to know that our service did not meet your expectations, and we sincerely apologize for any inconvenience caused. We're glad to hear that you enjoyed the food and found the manager's service to be excellent. We take your feedback seriously and will use it to improve our service. We hope you'll give us another chance to provide a better dining experience in the future. Best Regards, The Management Team
   

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5. A

   Antoinette

   Las Vegas4 commentaires

   3.0

   Y est allé le 20 avril 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 1
   4. Ambiance 1

   Our reservation was for 11:30 am but we did not get much service from Jenna. She got our drinks and food order. She seemed very disoriented and took a long time to get salads and soup which did not come out until 12:20 pm. She was gone for long periods of time and I had to ask the front desk when we were going to get served. Our chef was good and the food was good. We were seated right near the swinging door to the kitchen which was very distracting. Make a reservation elsewhere. Also be careful of any reviews; Jenna asked us at the table to give her and the Chef a 5 star review in order to get $10.00 off per guest on our bill. Not only is this rude but she did not deserve a five star review. My daughter was the only one to do a review on her phone at the table. Jenna proceeded to give the $10.00 discount to the wrong bill. The rest of my party elected not to do a review even though we could have receive another $40.00 off. Tacky and false reviews.
   

   Benihana - Denver, COA répondu le 22 avril 2025

   Thanks for the feedback, Antoinette. We're truly sorry to hear about your experience at Benihana - Denver, CO. It's clear that we didn't meet your expectations, especially with the service and wait times. We take your comments about the seating and the swinging door to the kitchen very seriously and will use them to improve our reservation system and overall dining experience. We also understand your concerns about the discount and apologize if it seemed like an unfair practice. We're continuously working to improve our service and we hope to have the opportunity to provide a better experience in the future.
   

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6. R

   Renaye

   Denver 6 commentaires

   1.0

   Y est allé le 19 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   The staff all around were rude, not helpful. The food made me and my son sick, and the price is outrageous.
   

   Benihana - Denver, COA répondu le 21 avril 2025

   Hello Renaye, We're truly sorry to hear about your recent experience at Benihana - Denver, CO. We strive to provide excellent service and delicious food, and we regret that we fell short during your visit. We take your feedback about our staff's behavior very seriously and we'll address this issue. We're also sorry to hear that you and your son felt sick after your meal. We're sorry for any inconvenience this caused you. We hope you'll give us another chance to make it right. Best regards, The Management Team
   

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7. D

   Danny

   Denver 2 commentaires

   2.0

   Y est allé le 19 avril 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 2
   4. Ambiance 2

   While I am generally sympathetic to people learning a new job, that sympathy does not extend to dining experiences that charge $40-50 per plate. The chef was clearly not qualified to work the Teppan table. And I could’ve looked past that if the food were cooked properly. But it wasn’t. My medium rare strip was hammered, beyond well done. My friends and I were celebrating, and it sort of ruined the fun. Trust me, you can do better for hibachi.
   

   Benihana - Denver, COA répondu le 20 avril 2025

   Thanks for the feedback, Danny. We're sorry to hear that your dining experience didn't meet your expectations. We strive to provide our customers with exceptional food and service, and we apologize if we fell short this time. Your comments about the strip and the chef's qualifications have been noted and will be addressed. We hope to have the opportunity to serve you again and provide a better experience. Best, Benihana - Denver, CO Management Team
   

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8. R

   Raenetta

   Denver 2 commentaires

   5.0

   Y est allé le 17 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   My experience at Benihana is always good. The noise level was a bit too much for me this go round. I found myself jumping when the chefs were doing their thing with the spatulas. It made hearing the chef hard. If you have children that are noise sensitive, I would not suggest bringing them the Benihana other than that, the food was great and the atmosphere was awesome. I was disappointed that I did not get a birthday serenade.
   

   Benihana - Denver, COA répondu le 18 avril 2025

   Thanks for the review, Raenetta! We're thrilled to hear that you enjoyed the food and atmosphere at Benihana - Denver, CO. We apologize if the noise level was a bit too high for your liking during your visit. We appreciate your feedback and will certainly take it into consideration as we continually strive to create a comfortable and enjoyable dining environment for all our guests. We're glad you had a great experience celebrating your child's birthday with us and hope to see you again soon!
   

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9. P

   Paloma VIP

   Houston2 commentaires

   5.0

   Y est allé le 15 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   a delicious and fun time at the hibachi table! food was incredible, service was attentive and kind and the chef put on a show! very accommodating and a great place to celebrate any occasion
   

   Benihana - Denver, COA répondu le 20 avril 2025

   Thanks for the review, Paloma! We're thrilled to hear that you had a fun time at our hibachi table and that our food was delicious. It's wonderful to know that our team was attentive and kind during your celebration. We always strive to make our guests feel comfortable and honored, and your feedback is a great encouragement. Looking forward to serving you again soon!
   

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10. M

    Monica

    Denver 1 commentaire

    3.0

    Y est allé le 13 avril 2025

    1. Cote globale 3
    2. Nourriture 5
    3. Service 3
    4. Ambiance 3

    Food was great. A bit expensive. Greeters were bored leaning on table up front and on their cells. The servers were good. Funny and attentive
    

    Benihana - Denver, COA répondu le 15 avril 2025

    Thanks for visiting us, Monica! We're thrilled to hear that you enjoyed the food at Benihana - Denver, CO. We strive to provide excellent service and it sounds like we hit the mark during your visit. We appreciate your feedback on the greeters and servers and will look into this. We hope to see you again soon!
    

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