Benihana - Cleveland, OH
Benihana Cleveland is located just past Pavilion Mall, one mile west of the 271 Freeway and across the street from the Vue Apartments. Take the accessible elevator to the bottom level of the office building and step into our dining room. Join us for a lunch, dinner or Happy Hour experience like no other.
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Distancing maintained in common areas
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
Nancy and Chef Ron were a great team for our table of 6 celebrating my 30th wedding anniversary
Our chef, Ron, did a great job. The food was seasoned just right!
Okay for hibachi...overpriced. Restrooms are in poor shape, missing locks.
Love The Food Especially Our Chef Dave, He Interacted Withy Daughter As Well. We Will Be Back!
The wait staff was a bit rude but the chef made up for it in personality and cooking skill.
The waitress was amazing and attentive, the chef was funny and prepared an OUTSTANDING meal. Very pleased!
Fastest service we ever received there and portions were great for lunch. Very much improved the chef was great
Great food and great service consistently every time!
Would have rated excellent across the board. However, the woman who took our order was very rude and abrupt. The cook, Tot was a good showman and very plesant.
I would dine in again, I gave my daughter the experience!
Amazing! Loved the restuarant. Always love going there.
Need more interaction from the cook and waitress. Expensive
Family get together
Eating dinner at Benihana was awesome the waitress was very kind and the Chef was good, the food was excellent. This is a good place to eat at.
Our cook was great! Food was delicious as always!
it was hair on my steak AND hair in my sherbert like it was nasty af
Service was outstanding! Very attentive wait staff. Chef Dave did an OUTSTANDING job with the food. Cooked perfectly!! Was nice, fun to talk to and did a great, great job!!! The facility itself is a tad old, but they have done a good job keeping it clean and nice. Area in from of the bathroom could use a washing and clean-up.
Kind of expensive got sushi a meal steck chicken scallops it was 100. For 1
The cook was amazing
We was supposed to sit at 7:45p we didn't till 8:30. Host was very Rude and Disrespectful to guess! We finally got to the table it still took waiter 20 minutes to come take Orders for drinks. After we received drinks. We still waited for food Orders to be taken..... at this point we asked for Manger the HOST said Good Luck.
The service was so bad that, even after asking twice when my drink didn't come - it still didn't come. We were on salads before I got a glass of wine. The chef's there are so great and the service is typically incredibly, unacceptably slow.
Portions was smaller than usual,
The foof was good and good customer service
First of all was seated 25 minutes late the place had dirt and dust on the walls and the lights my eight year old granddaughter it was her birthday I told them twice and nothing was done no dessert no singing no ice cream. My four-year-old granddaughters dinner of chicken tempura did not even make it to the table so I had to feed her half of my dinner. When we were done eating the waitress brought over the tempura and one piece already had a bite taken out of it. They were severely understaffed. It was the worst experience I ever had at a restaurant.
Waitress had a attitude, waited until the end of my meal before my appetizer was brought out after asking for it twice and it was sopped in oil, had eggshells all in my food, was almost hit with a flying spatula twice , and the ice cream at the end was barely anything to taste, It looked like a sample. Totally dissatisfied with the experience as a whole.
The server was mean and the chef showed a lack of care of food
I never been to this location i won’t be back service was terrible from the time we walked to their door. We didn’t even have plates when the chef cooked the food we had to stop her from about to put the food on our plates we didn’t have. She had to find our server. Social distancing not enforced. My boyfriend wanted to change his drink the waitress said he couldn’t. We still tipped her pretty good even though this was the worst service i received in a while and it was my birthday. Will not be returning will stick to the Pittsburgh location.
The restaurant was nice We got seated fast our chef Dave was amazing food was amazing
I will never go back there not professional AT ALL
We we're treated rudely! Food had a up charge ! Server tried to keep our change from our food ! This was by far the worse experience ever I wouldn't recommend the manger was rude had a attitude soon as we came in food was terrible it's like we got the last of everything
Waitress was very slow. Chef took a long time to come to the table and begin preparing the food. When he arrived he only cooked one item at a time and did not have all of the items needed when he arrived at the table. Over all the food was delicious. Just took much longer than usual. We frequent Benihana Cleveland about once per month.
We did not even dine here. The lobby was a chaotic mess with take out customers fighting with the only host making it impossible for us to be seated. After being seated after ten minutes of standing in a non social distanced lobby side by side with others waiting we were not greeted for another ten minutes. At that point I knew I did not want to spend all that money when the service was already so poor. Ruined my whole Valentine’s Day, needless to say will not return.
It was good food was cooked well just over priced,
Had reservations at 12:30 pm didn’t get seated until 1:00 pm come out to find table had been ready, after waiting for 30 minutes didn’t get served for another 45 minutes. The cook in front of us was amazing but the others didn’t pay attention to our needs, had to ask for refills, nearly gave up and left the restaurant but after traveling to go to this restaurant we end up sticking it out. By the way the restaurant was empty so we were very confused on why we didn’t get much great service.
Very nice place enjoyed it thank you food was great cook was awesome
Everything was great besides the fact that they didn’t seat us at a hibachi table by ourselves when there were only three hibachi stations being used at the time other than that everything was great
OLIVA WAS THE GREATEST! I only want her when I return!
Our food was ice cold my steak was over cooked and was the wrong item I received wasn’t what I ordered
Salad was froze in the middle asked for vegetable fries rice was plain
I’ve never written a review for a restaurant before in my life but this one deserves it. Say there for an hour without any service and the staff was just so unfriendly and unkind. Ended up leaving without even eating. save yourself the time and money.
Chef was outstanding and so was food! We are definitely returning!
You can order delivery directly from Benihana - Cleveland, OH using the Order Online button. Benihana - Cleveland, OH also offers delivery in partnership with Postmates. Benihana - Cleveland, OH also offers takeout which you can order by calling the restaurant at (216) 464-7575.
Benihana - Cleveland, OH is rated 3.8 stars by 1240 OpenTable diners.
Benihana - Cleveland, OH does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.