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Steak And Lobster Xpx - Benihana - Cleveland, OH, Cleveland, OH

Benihana - Cleveland, OH

4.2 (1943)
$30 and under
Japanese
23611 Chagrin Blvd, Cleveland, OH 44122

Make a reservation

2 people
7:00 PM
Booked 6 times today
Experiences are available.

About this restaurant

  • Good for special occasions
  • Good for groups
  • Neighborhood gem
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese, Steakhouse, Sushi
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Phone number
    (216) 464-7575
  • Website
    https://www.benihana.com/
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Delivery & takeout
    Order direct
  • Location
    23611 Chagrin Blvd, Cleveland, OH 44122
  • Neighborhood
    Beachwood
  • Cross street
    Between Richmond & Green Road
  • Parking details
    Private Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine

Featured in

Experiences

  • NEW! 45-Minute Power Lunch | Starting at $15.95

    Multiple dates available
    Introducing our new Power Lunch — a hibachi meal served in 45 minutes or less, guaranteed.* Or your meal is on us! Includes: Benihana Onion Soup or Benihana Salad Hibachi Vegetable Rice Hibachi Vegetables Signature Dipping Sauces Entrée Options: $15.95 – Chicken, Shrimp, or Tofu $19.95 – Filet Mignon or NY Strip Let the host know you're here for the 45-Minute Power Lunch upon check in. *The 45-Minute Power Lunch is available Monday through Friday from 11 AM to 3 PM, in the dining room only. No substitutions or modifications are allowed. All guests seated at a Power Lunch-designated table must order from the Power Lunch menu. This experience includes limited tableside entertainment. Offer available at participating Benihana locations only.
    NEW! 45-Minute Power Lunch | Starting at $15.95 Photo

Offers

  • $39 TASTE OF BENIHANA

    Multiple dates available
    Sun - 3:00 PM - 10:00 PM,Mon - Thu - 11:00 AM - 3:00 PM, 3:00 PM - 10:00 PM,Fri - 11:00 AM - 3:00 PM, 3:00 PM - 11:00 PM,Sat - 3:00 PM - 11:00 PM
    Enjoy the flavors of our signature hibachi with an exclusive five-course meal for just $39 per person. Enjoy our fan favorites like our fried rice, hibachi steak or tender chicken, Benihana soup and signature salad, fresh sushi,  homemade dipping sauces, and more! Menu available Monday through Sunday in the bar and lounge area for dine-in only. Not available with any other promotions, discounts or promotions, including the birthday certificates. Tax and gratuity are not included.

    $39 TASTE OF BENIHANA Photo

  • SIP INTO SUMMER

    Jun 3, 2025 - Sep 1, 2025
    Sun - Thu - 11:00 AM - 3:00 PM, 3:00 PM - 10:00 PM,Fri - Sat - 11:00 AM - 3:00 PM, 3:00 PM - 11:00 PM
    Enjoy our newest seasonal drink lineup: The Summer Passion Margarita, Blue Energy Mojito, and Sake To Me Colada—available for a limited time only. Cheers to bold flavors and sunny vibes! Ask your server for details—select offerings can be served as a mocktail or in our shareable punch bowl!

    SIP INTO SUMMER Photo

  • WAGYU OF THE WORLD MENU

    Multiple dates available
    Sun - 3:00 PM - 10:00 PM,Mon - Thu - 11:00 AM - 3:00 PM, 3:00 PM - 10:00 PM,Fri - 11:00 AM - 3:00 PM, 3:00 PM - 11:00 PM,Sat - 3:00 PM - 11:00 PM
    Experience our newly added six-course Wagyu of the World menu! The unique menu features mouthwatering premium cuts along with flavorful pairings like our Benihana soup and salad, hibachi vegetables, mushrooms, steamed rice and more.  Ask your server for more details. Reserve now!

    WAGYU OF THE WORLD MENU Photo

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Menu

View menu on restaurant's website

What 1,943 people are saying

Benihana - Cleveland, OH reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.4Food
  • 4.2Service
  • 4.0Ambience
  • 3.7Value

Noise • Moderate

Loved For

  • Cleveland / Akron / Canton

    Good for groups

  • Cleveland

    Good for groups

Review summary

AI-generated from verified diner reviews
Benihana in Cleveland delivers "fantastic service" with entertaining chefs and delicious meals, creating a memorable dining experience. While some guests noted longer wait times and pricing concerns, standout servers like Kevin and engaging chefs like Stephanie and Ron ensure a vibrant atmosphere. Ideal for celebrations, especially birthdays, and "highly recommended" for family outings.
1,943 Reviews

  1. Tanya

    Cleveland / Akron / Canton1 review

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My experience was great! Our server and chef Stephia were wonderful. I'll definitely be back soon!

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  2. David

    Los Angeles15 reviews

    2.0

    Dined on June 22, 2025

    1. Overall 2
    2. Food 3
    3. Service 5
    4. Ambience 5
    It was incredibly over priced for the quality of food. We hadn’t been there in years and certainly won’t be returning
    Benihana - Cleveland, OHResponded on June 25, 2025
    Dear valued guest, thank you for your feedback. We're sorry that your experience didn't meet expectations. We'd love the opportunity to improve and provide a better visit next time. Please reach out to us by visiting our "Contact Us" page on our website.

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  3. Karen

    Nashville1 review

    5.0

    Dined on June 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Server and chef were fantastic. It was very entertaining and fun. Plus the meal was delicious.
    Benihana - Cleveland, OHResponded on June 25, 2025
    Dear Karen, thank you for choosing Benihana - Cleveland, OH for your dining experience. We're grateful for your review and pleased to hear that you enjoyed your visit. We look forward to having you with us again!

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  4. Arielle

    Cleveland / Akron / Canton4 reviews

    5.0

    Dined on June 11, 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Food was great as usual!! Our server was nice and friendly.
    Benihana - Cleveland, OHResponded on June 16, 2025
    Thank you Arielle, for the positive feedback! We can't wait to see you on your next visit!

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  5. Olivia

    Cleveland / Akron / Canton1 review

    1.0

    Dined on June 1, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    We waited quite a long time for a waitress. There was another couple at our table, along with our party of five. When the waitress finally came out, she said no one told her we were there. Okay, no problem. But, her service was not good. The chef was clearly inexperienced and really not able to put on the "show" that the prices apparently justify. We had 2 people order gluten free (which we've done in the past, no problem. They make those in the back so there are no cross contamination issues). For whatever reason (maybe they were short staffed and didn't have a chef in the back), the chef made those on the griddle with everyone else's. That may have been what threw him off. But, it took much longer than usual to get the food prepared and it was just not as good as usual. He made quite a show of putting obnoxious amounts of butter on the food and overall, it just wasn't as good as has been the past. So, no real "show" to speak of and meh food. We could have dealt with all of this but the kicker was the waitress who was clearly dishonest. She brought out the machine to do the charge card and tried to have the bill paid without showing us the receipt (which had some errors. One item was supposed to be taken off because they never brought it. One person ordered 1 wine by name but she charged for a more expensive one). She also included an 18% gratuity and stated that that was for the service from the bar and covered the chef but did NOT include her and kept pushing us to add more to give her a tip. We've dined here before and they never had the gratuity on the bill already. She did the same thing to the couple who were at our table (and they also thought it was weird and had not been done before so it wasn't because we were a "large" party of 5). She was clearly trying to get more tip and was extremely obnoxious about it. Frankly, the food at Benihana is really overpriced (you're paying for a "show" which we did not get). We will not be returning.
    Benihana - Cleveland, OHResponded on June 5, 2025
    I'm sorry to hear about your experience, Olivia. Your feedback on the service, food quality, and billing issues is important, and we'll address these concerns with our team to improve. Please contact us directly via our website so we can further address your concerns.

    1 person found this helpful

  6. Jessica

    Cleveland / Akron / Canton1 review

    2.0

    Dined on June 1, 2025

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 1
    The food was good the cook took a really long time making and preparing the food. Overall experience was over three hours which is way too long 
    Benihana - Cleveland, OHResponded on June 3, 2025
    Dear Jessica, thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations. Your concerns are important to us, and we'd like to assist further. Please contact us at our website so we can address this directly.

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  7. Robin

    Cleveland / Akron / Canton1 review

    1.0

    Dined on May 29, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Horrible! Order wrong server rude with other server
    Benihana - Cleveland, OHResponded on May 31, 2025
    Thank you for your feedback, Robin. We're sorry to hear about the issues with your order and the service. We appreciate your input and will work to improve our guest experience.

    1 person found this helpful

  8. Sharice

    Cleveland / Akron / Canton2 reviews

    5.0

    Dined on May 23, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Good food but pricy m, I’ve been dining at this location for years and feel the drink pricing is pretty high with the competition around them
    Benihana - Cleveland, OHResponded on June 2, 2025
    Sharice, thank you for your feedback and for being a loyal guest over the years. We appreciate your input on our pricing and will take it into consideration.

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  9. KEITH

    Unspecified1 review

    5.0

    Dined on May 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server NaNa (I believe that was her name) was beyond amazing! and our chef Isaiah cooked us up some delicious favorable food! My staff and I came for dinner and our experience was top notch from start to finish... The food, the staff, the service.... The entire experience was great!
    Benihana - Cleveland, OHResponded on May 21, 2025
    Hey KEITH, We're thrilled to hear that you had such a fantastic time at Benihana - Cleveland, OH! It's wonderful to know that our team made your visit memorable and that you enjoyed the food. We always strive to provide excellent service and it sounds like we hit the mark during your dinner. We can't wait to welcome you back for another top-notch experience! Best wishes, The Management Team

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  10. Linda

    Cleveland / Akron / Canton5 reviews

    3.0

    Dined on May 12, 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4
    We enjoyed our Power lunch today specifically because the food was very good. Some background on why I didn’t score it better is because I made a reservation the day before and advised them it was for the new advertise power lunch, which is supposed to be a quick 45 minute in and out process. My reservation was for 1230 and we seated within just a minute or two at a table that already had four people. The server came to take our order and I said I was a Power lunch as was my companion. She looked a little confused and went and got the hostess and told her we were Power Lunch. Apparently she was not aware of that even though I stated that in my reservation. It was at this point that she asked us to get up from the table and go back out into the hostess waiting area. Apparently, because some of the food in a Power lunch comes out from the back kitchen & is not prepared at the grill, we were to be seated at a different table. To make a long story short, we waited for 15 minutes plus in the hostess area. I inquired what the holdup was and was told they only had two chefs who were busy at other grills. After the second time and a 35+ minute wait we were seated at a new table only to have another 10 minute wait. No one else was seated with us and finally a server came out to take our order. I understand that some of our food was being cooked in the back as is normal with soup and salad, but on the Power lunch, they prepare fried rice in the back & bring it to you. When chef was done at our original table where we were seated, she came over to cook our protein & vegetables - by this time the people at our original table were done eating. What I don’t understand is why we had to be removed from that table when they simply could’ve brought us our salad/soup and rice from the back kitchen.Though we were not in a rush I have to say this being described as a Power lunch in 45 minutes or less did not happen for us. It was disappointing to wait 45 minutes to be seated -served.
    Benihana - Cleveland, OHResponded on May 14, 2025
    Thanks for visiting us, Linda. We're glad you enjoyed the food at our Benihana - Cleveland, OH restaurant. We apologize for the confusion and the delays you experienced. We understand how frustrating that can be and we're sorry for any inconvenience. We're continually working on improving our operations and your experience will help us. We appreciate your understanding and patience.

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FAQs

You can order delivery directly from Benihana - Cleveland, OH using the Order Direct button in Additional Information section.

Benihana - Cleveland, OH is rated 4.2 stars by 1943 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. Cleveland / Akron / Canton
  4. Cleveland
  5. Beachwood

Make a reservation

2 people
7:00 PM
Booked 6 times today
Experiences are available.
Google Map for Benihana - Cleveland, OH

23611 Chagrin Blvd, Cleveland, OH 44122

Dining areas

Additional information

  • Cross street
    Between Richmond & Green Road
  • Neighborhood
    Beachwood
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Price
    $30 and under
  • Cuisines
    Japanese, Steakhouse, Sushi
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Private Lot
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine
  • Delivery & takeout
    Order direct
  • Website
    https://www.benihana.com/
  • Phone number
    (216) 464-7575
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

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