Benihana - Cleveland, OH

Commentaires sur le restaurant Benihana - Cleveland, OH de personnes qui y ont mangé. Selon des cotes récentes.

1. L

   Linda

   Cleveland 3 commentaires

   3.0

   Y est allé il y a 2 jours

   1. Cote globale 3
   2. Nourriture 4
   3. Service 4
   4. Ambiance 3

   Food and service very good but overall not worth the prices. Other hibachi restaurants are a better value overall and just as good. We did have a $30 birthday coupon but that doesn’t make it worth the prices they charge. Portions smaller and not as many vegetables served. Noodles are extra here whereas other Hibachi restaurants include them with meal. No mushrooms served. Non alcoholic beverages priced too high. Everything tasted good, chef was friendly, server very nice. Biggest negative is their pricing and quantity of food.
   

   Benihana - Cleveland, OHA répondu aujourd'hui

   Thanks for visiting us, Linda. We're glad to hear that you enjoyed the food and service at Benihana - Cleveland, OH. However, we're sorry to hear that our pricing and portion sizes didn't meet your expectations. We aim to provide a value for our prices, and we'll certainly take your feedback into account. We're glad to know that our chef and server were friendly, but we're sorry that you found our staff not as attentive as you'd like. We appreciate your feedback and hope to have the opportunity to serve you again.
   

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2. R

   Ryan

   Cleveland 22 commentaires

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   E and Shanice were great! Service was great. One of the best experiences I’ve had at that location.
   

   Benihana - Cleveland, OHA répondu il y a 1 jour

   Thanks for the feedback, Ryan! We're thrilled to hear that you and your wife had a great experience dining with us at Benihana - Cleveland, OH. It's wonderful to know that you found our service and food to be top-notch. We strive to provide our guests with the best dining experience possible, and your kind words are a testament to our efforts. We look forward to welcoming you back for another memorable dining experience soon!
   

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3. K

   Kadir

   Unspecified1 commentaire

   5.0

   Y est allé il y a 5 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   excellent service and extraordinarily delicious food
   

   Benihana - Cleveland, OHA répondu il y a 3 jours

   Thanks for visiting us, Kadir! We're thrilled to hear that you enjoyed our service and the extraordinary flavors of our food at Benihana - Cleveland, OH. Your kind words truly mean a lot to us. We strive to provide an exceptional dining experience and your feedback affirms the hard work we put in every day. We look forward to serving you again soon!
   

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4. D

   Donna

   Cleveland 23 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Ron was our acrobatic chef - great food and great entertainment. His helper was excellent at getting our sides and beverages full.
   

   Benihana - Cleveland, OHA répondu le 22 avril 2025

   Thanks for the feedback, Donna! We're thrilled to hear that you had an enjoyable experience with our acrobatic chef and our entertainment. It's great to know that you enjoyed your sides and beverages. We strive to provide a memorable dining experience for our guests at Benihana - Cleveland, OH. Your kind words mean a lot to us. We look forward to serving you again soon!
   

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5. J

   Juan

   Cleveland 1 commentaire

   4.0

   Y est allé le 20 avril 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   The best part was the service by the young men who serve us. They were exceptional people! Would recommend this restaurant for families.
   

   Benihana - Cleveland, OHA répondu le 21 avril 2025

   Thanks for the feedback, Juan! We're thrilled to hear that you enjoyed the service and found it to be exceptional at Benihana - Cleveland, OH. We always strive to provide a memorable dining experience for our guests, and your comments are greatly appreciated. We look forward to welcoming you and your family back soon! Best regards, Benihana - Cleveland, OH Management Team
   

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6. S

   Sharon

   Cleveland 2 commentaires

   4.0

   Y est allé le 20 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   My friend and I have no family in town, so we love to go to Benihana for lunch on holidays. The food and service are always very good.
   

   Benihana - Cleveland, OHA répondu le 22 avril 2025

   Hello Sharon, Thank you for choosing Benihana - Cleveland, OH for your lunch holiday. We're delighted to know that you and your friend always enjoy our food and service. We're thrilled that you appreciate our efforts to provide the best for our guests. We look forward to welcoming you back for another wonderful experience. Best regards, The Management Team
   

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7. G

   Grace

   Cleveland 3 commentaires

   5.0

   Y est allé le 19 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   The General manager made sure everything with smoothly
   

   Benihana - Cleveland, OHA répondu le 21 avril 2025

   Thanks for the review, Grace! We're thrilled to hear that you enjoyed your experience at Benihana - Cleveland, OH. It's wonderful to know that our team made your dining experience smooth and enjoyable. We're sorry to hear that our service didn't quite hit the mark. We always aim for perfection, and your feedback helps us improve. We hope to see you again soon.
   

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8. L

   Loretta

   Cleveland 2 commentaires

   5.0

   Y est allé le 19 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our Chef, Stephanie, was fantastic! Food was cooked with LOVE! We’ll request her again!
   

   Benihana - Cleveland, OHA répondu le 21 avril 2025

   Thanks for the review, Loretta! We're thrilled to hear that you had a fantastic experience at Benihana - Cleveland, OH. It's great to know that our chefs' cooking with love left a memorable impression on you. We noticed your rating on value and we appreciate your feedback. We strive to provide the best quality food and service to all our guests. We look forward to serving you again soon!
   

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9. T

   Tranica

   Houston1 commentaire

   5.0

   Y est allé le 11 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Overall good experience. Only thing I hated was we had no phone service but our cook was great believe his name was Darin he was funny and entertaining.
   

   Benihana - Cleveland, OHA répondu le 13 avril 2025

   Thanks for the feedback, Tranica! We're thrilled to hear that you enjoyed your overall experience at Benihana - Cleveland, OH. We strive to provide a top-notch dining experience for all our guests. We apologize for the inconvenience caused by the lack of phone service. We're glad to know that our staff was able to make your experience enjoyable despite this unfortunate circumstance. We appreciate your patience and understanding. We hope to welcome you back soon!
   

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10. A

    Anthony

    New York City4 commentaires

    5.0

    Y est allé le 5 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 4

    Great food and service though the location within the building was different than expected.
    

    Benihana - Cleveland, OHA répondu le 7 avril 2025

    Thanks for the review, Anthony! We're thrilled to hear that you enjoyed the food and service at Benihana - Cleveland, OH. We take pride in our unique dining experience, and we're glad you appreciated it. We'll certainly take your feedback into account as we strive to improve our guests' experiences. We hope to see you again soon!
    

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