Benihana - Broomfield, CO

Benihana - Broomfield, CO reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   New York City1 review

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   We weren’t seated until 30 min after our reservation. It was my son’s birthday. They said they would bring a kids menu but never did, which also makes a hat that he wanted to wear. I saw a bunch of grown men wearing them, but never was it offered to an actual child. Very limited tricks by the cook, which was the whole point t of being there. Would not go back.
   

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2. D

   Donna

   Denver2 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   The quality of this restaurant has gone down greatly. I realize the economic times are hard, and that corners have to be cut, but this was ridiculous. The portion sizes are very small, and they dice everything very small so as to give the illusion of more food. Each were given our choice of rice I chose white. That was a mistake. It was cold and flavorless. And it was served to me a good 15 minutes before any of my other food. We were a group who did not want seafood as we had several allergies. The restaurant does not allow for substitutions on the shrimp. So basically each of us got one small piece of protein no matter how much you paid, some very bland rice, one thinly sliced and flavorless cucumber, a sliced and diced section of an onion, and a couple of overly salty sauces. The dressing on the salad was disappointing. Not to mention the portion on the salad was teeny. We felt that the show was a little lackluster, but we could’ve lived with that had the food been better. The best part if the meal was the ice cream at the end because I was able to finally cleanse my pallet from all the MSG. We will not be returning.
   

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3. A

   Adriel

   Denver1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   For being the weekend it was not that busy and I loved the waitress and chef
   

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4. I

   Iris

   Orange County1 review

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   The food was amazing and the atmosphere was great—really enjoyed both! However, the waitress could have been a bit friendlier, and it would be nice if they were more attentive . Overall, still a good experience
   

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5. T

   Terry

   Unspecified1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The chef hardly spoke at all whole the chef Ben next to us really put on a show. A little disappointed that our chef was inanimate, not much, if any, of a show. I dropped well over $300 for a show that never happened
   

   Benihana - Broomfield, COResponded 6 days ago

   Hey Terry, Thank you for taking the time to leave us this amazing review. We're thrilled to hear that you enjoyed the performance of our chef. We understand that it can be frustrating to pay for something and not get your money's worth, and we're sorry that you felt this way. We strive to provide our guests with an enjoyable experience, and it's clear we fell short this time. Your feedback is invaluable to us and we'll definitely use it to improve. We hope to see you again soon. Best, Benihana - Broomfield, CO Management Team.
   

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6. G

   Gloria VIP

   Denver17 reviews

   1.0

   Dined on May 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Definitely one of the worse experiences I had there and let me tell you I’m there very often The restaurant was empty we choose to seat at the bar lounge for faster service . The rice and vegetables were from the day before chicken was dry and veggies were bitter the portions were extremely small than usual. My server seem to be rush to leave brought the check before we were done eating. I ask for my food to be remade but my experience was ruined by they time they brought the rice and vegetables I was long done with with my protein
   

   Benihana - Broomfield, COResponded 7 days ago

   Hello Gloria, We're truly sorry to hear about your recent experience at Benihana - Broomfield, CO. It's disappointing to hear that our service and food didn't meet your expectations. We understand how important timely service is and we apologize for the delay. Your feedback regarding the rice and vegetables and the chicken being dry is concerning and we assure you it will be addressed. We're also sorry for the impact our service had on your dining experience. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to provide you with the quality experience that you've come to expect from us.
   

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7. N

   Nicole

   Denver2 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cool was a Lil slow so each item did come out separately including each vegetable so nothing could be at together about 15-20min apart but was delicious
   

   Benihana - Broomfield, COResponded on April 28, 2025

   Thanks for visiting us, Nicole! We're thrilled to hear that you enjoyed your dining experience at Benihana - Broomfield, CO. We apologize for the initial delay, but we're glad to hear that each dish was prepared separately and served separately as well. Your patience and understanding are greatly appreciated. We're glad that you found our food delicious and the overall value to be top-notch. We look forward to serving you again soon!
   

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8. K

   Katie

   Denver2 reviews

   3.0

   Dined on April 25, 2025

   1. Overall 3
   2. Food 1
   3. Service 2
   4. Ambience 2

   They’re using egg substitute now. Ew. It’s also not very clean. The managers are there, but just standing around.
   

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9. T

   Tina

   Denver3 reviews

   2.0

   Dined on April 19, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   the wait staff was not organized and confused and had tables all over the restaurant seemed like she was new. didnt know what a calamari steak was jeez I have ordered that as an add on for the 20 plus years that we have been going to Benihana's. The restaurant was really busy, and she seemed overwelled ... the chef (brandon) was great even he was new, and they didn't prep his cart fully but he made due and joked about it ... hard to get service in a timely manner
   

   Benihana - Broomfield, COResponded on April 29, 2025

   Hello Tina, We appreciate your feedback and apologize for the inconveniences you experienced during your visit to Benihana - Broomfield, CO. We're sorry to hear that our wait staff wasn't as organized as they should have been and that you felt rushed. We also apologize for the confusion with our menu items. We're glad to hear that you found our chef to be great and enjoyed his jokes. We're committed to providing excellent service and we're sorry that we didn't meet your expectations this time. We hope you'll give us another chance to serve you better in the future. Best regards, The Management Team
   

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10. T

    Theo VIP

    Miami20 reviews

    2.0

    Dined on April 19, 2025

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 1

    Waitress was the worse I’ve ever encountered. All she continued to say is no and I can’t. On the flip side the cook Mike was amazing and was also confused that the waitress couldn’t accommodate and he actually assisted and turned the food experience around.
    

    Benihana - Broomfield, COResponded on April 20, 2025

    Hello Theo, We're truly sorry to hear about your recent experience at Benihana - Broomfield, CO. It's clear that we didn't meet your expectations, and for that, we sincerely apologize. We strive to provide excellent service to all of our guests and it's disappointing to hear that we fell short in your case. We appreciate your feedback and will certainly use it to improve our service. We hope you'll give us another chance to provide the exceptional dining experience we're known for. Best, The Management Team
    

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