Benihana - Anchorage, AK

Commentaires sur le restaurant Benihana - Anchorage, AK de personnes qui y ont mangé. Selon des cotes récentes.

1. S

   Selina

   Las Vegas3 commentaires

   5.0

   Y est allé il y a 5 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Night out with few friends. We had a pretty great chef, very personable and engaging. We had lots of laughes especially since a different chef played a couple practice jokes.Drinks were good and food was seasoned nicely. Scallops seared perfectly. Wait staff was attentive with very good service. Great experience ending with picture taken, printed and framed that will be cherished.
   

   Benihana - Anchorage, AKA répondu il y a 4 jours

   Hi Selina, We're thrilled to hear that you had a great time at Benihana - Anchorage, AK! It's wonderful to know that our chef's personality and engaging personality added to your evening. We're also glad that you had a good time with us, from our attentive service to the seared scallops. We appreciate your kind words and look forward to welcoming you back for another memorable experience. Best, The Management Team
   

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2. B

   Britni

   Anchorage1 commentaire

   2.0

   Y est allé il y a 6 jours

   1. Cote globale 2
   2. Nourriture 4
   3. Service 3
   4. Ambiance 3

   Took almost 40 minutes to get our frost drink which was very disappointing. The food was good, not as good as I have had in the past. Everything took really long. We had reservations at 7 and had to leave at 9:30 without getting our “free” dessert because it was too late.
   

   Benihana - Anchorage, AKA répondu il y a 5 jours

   Hi Britni, We're sorry to hear that your recent visit to Benihana - Anchorage, AK didn't meet your expectations. We always aim to provide top-notch service, so it's disappointing to hear about the delay you experienced. We're glad you enjoyed the food, but we're sorry we couldn't make your experience more enjoyable. We appreciate your feedback and will definitely work on improving our service times to provide a better dining experience. Thank you for your review. The Management Team
   

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3. C

   Cameron

   Anchorage1 commentaire

   5.0

   Y est allé le 13 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Always a great time at Benihana, the food is always great thw chefs are a hell of a time and always got to love meeting new people!
   

   Benihana - Anchorage, AKA répondu le 14 avril 2025

   Hey Cameron, thank you so much for your glowing review! We're thrilled to hear that you always have a great time at Benihana and that you always enjoy our chefs' show. It's always a pleasure to meet new people and we're glad we could make your experience memorable. We look forward to serving you again soon!
   

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4. C

   Cindy

   Anchorage8 commentaires

   3.0

   Y est allé le 11 avril 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 3
   4. Ambiance 4

   Came to celebrate a couple of events. With the snow we were waiting on part of our party. While seated we felt rushed. Could have been a better experience.
   

   Benihana - Anchorage, AKA répondu le 12 avril 2025

   Hey Cindy, Thank you for choosing Benihana - Anchorage, AK for your special occasions. We're sorry to hear that you felt rushed during your visit. We strive to provide a relaxing dining experience for all our guests and we regret that we fell short this time. We appreciate your feedback and will use it to improve our service. We hope you and your guests will give us another chance to provide a better experience. Best regards, The Management Team
   

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5. R

   Rachel

   Anchorage1 commentaire

   5.0

   Y est allé le 9 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We enjoyed the food, atmosphere, our server, & Chef Tiffany!
   

   Benihana - Anchorage, AKA répondu le 11 avril 2025

   Thanks for the feedback, Rachel! We're thrilled to hear that you enjoyed the food, atmosphere, and service at Benihana - Anchorage, AK. We strive to provide an exceptional dining experience for all our guests, and it's great to hear we hit the mark during your visit. We noticed your rating on value and we appreciate your honesty. We're always looking for ways to improve and your feedback helps us do just that. We hope to see you again soon for another great experience!
   

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6. O

   Otineru

   Anchorage1 commentaire

   3.0

   Y est allé le 6 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 2

   I’m disappointed in how much Benihana Anchorage has gone downhill. They now cram as many people into the limited space allowed, as possible. Not only adding to the noise level being equivalent to what I would compare to McDonald Playland. But not even allowing enough space for the chefs to move safely or space for their food carts, or nescisary equipment to be used in a manner that Benihana is known for the show of the meal. Once seated, people are unable to move again before the end of the meal, in some cases not even to allow leg room by pushing chairs from tale by a few inches. I was unable to access my jacket on the back of my chair for needed medication, or phone for pictures. The noise level did not allow me to hear my partner next to me for conversation, or any communication between other at the table. The chef was unable to be heard at all for questions for food prep, jokes, or any other communication of any kind. The calamari appetizer was so over cooked, it was worse then boot leather and I actually could not chew through it enough to swallow, and had to spit it out in my napkin. The salad was nothing but lettuce stems, and swimming in dressing to the point the people next to me thought it was soup and tried to eat it with their soup spoon. I had the all seafood dinner, which every item was so over cooked, I can honestly say I’ve had better in drive through. The hostess came and offered pictures, in which my date was excited. Only to receive a quick, impersonal one shot without warning, leaving my eyes closed and trying to adjust my dress, and my date still adjusting his chair. No offer for a second chance. When the chef was done, we were left less then 3 min before check was brought. The first couple had already left, after a less then adequate birthday dinner, thinking that the check came and they were being pushed out the door. When the hostess came back and said… “nobody wanted dessert? No?” When asked if options, replied “ice cream” then left.
   

   Benihana - Anchorage, AKA répondu le 8 avril 2025

   Thanks for the review, Otineru. We're truly sorry to hear about your recent experience at Benihana - Anchorage, AK. We understand that the noise level and the difficulty in moving about the restaurant negatively impacted your dining experience. We also regret that you found our seafood dinner overcooked. We appreciate your feedback and will use it to improve our service and food quality. We hope you'll give us another chance to provide the quality dining experience you've come to expect from us. Best regards, Benihana - Anchorage, AK Management Team
   

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7. C

   Christina

   Anchorage1 commentaire

   5.0

   Y est allé le 4 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Daniel was amazing! It was a wonderful experience.
   

   Benihana - Anchorage, AKA répondu le 7 avril 2025

   Thanks for the review, Christina! We're thrilled to hear that you had an amazing experience at Benihana - Anchorage, AK. It's wonderful to know that you enjoyed our food, service, and found great value in our offerings. Your kind words mean a lot to us. We look forward to welcoming you back soon!
   

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8. L

   Lori

   Anchorage11 commentaires

   4.0

   Y est allé le 31 mars 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   Took 2.5 hours - waited an hour for chef to start. Manager was great, gave our table free cali rolls. Prices have gone up about 10-15.00 more.
   

   Benihana - Anchorage, AKA répondu le 1 avril 2025

   Thanks for the review, Lori! We're glad to hear that our manager provided you with exceptional service during your visit to Benihana - Anchorage, AK. We understand your frustration about the wait time and the change in pricing. We appreciate your patience and understanding. Your feedback is invaluable to us as we strive to provide the best dining experience for our guests. We hope to have the opportunity to serve you again in the future.
   

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9. C

   Crystal

   Unspecified1 commentaire

   1.0

   Y est allé le 31 mars 2025

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 1

   My waiter never came back to ask if we wanted more drinks and they forgot my kids food. For the 300 I spent I will never be back
   

   Benihana - Anchorage, AKA répondu le 1 avril 2025

   Thanks for the review, Crystal. We're truly sorry to hear about your recent experience at Benihana - Anchorage, AK. We strive to provide excellent service and it's clear we fell short in your case. We apologize for the mix-up with your drink order and the oversight with your kids' food. We assure you that we take your feedback seriously and will work on improving our service. We hope you'll give us another chance to provide the quality experience you expected from us. Best, The Management Team
   

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10. J

    Josh

    Charleston1 commentaire

    2.0

    Y est allé le 30 mars 2025

    1. Cote globale 2
    2. Nourriture 3
    3. Service 2
    4. Ambiance 1

    Incredibly loud like a cafeteria, waited an hour before chef came to the table, food oversalted
    

    Benihana - Anchorage, AKA répondu le 31 mars 2025

    Thanks for visiting us, Josh. We're sorry to hear that you had a less than perfect experience at our Benihana - Anchorage, AK location. We understand that the noise level was uncomfortable and the wait time for your chef was longer than desired. We also apologize for the oversalted food. We strive to provide our guests with a memorable dining experience and it's clear we fell short this time. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to serve you better in the future.
    

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