What 316 people are sayingWrite a review
Overall ratings and reviews
4.2based on recent ratings
4.2
food
4.3
service
4.0
ambience
4.0
value
Noise · Moderate
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shamrokz
Cleveland
2 reviews
Dined on July 17, 2021
Overall3food4service3ambience3

Very slow bar service, server seemed disinterested in her job. Food was ok

GM
GMmmmmmmm
1 review
Dined on July 10, 2021
Overall5food5service5ambience4

Fries are amazing!!! Great food and atmosphere! Can't wait to visit again!

f
famv33
1 review
Dined on July 6, 2021
Overall4food4service5ambience5

Went in on a Tuesday night and it was very quiet and nice! We ordered some apps, most of which were good except for the wings -- there was barely any meat on them. One was literally just a bone that had been fried. Then we ordered the steak which was delicious! The chimichurri sauce was amazing. My friend had 2 drinks and he liked them. I wish they had ciders.

MR
MichaelR
1 review
Dined on July 2, 2021
Overall4food3service5ambience5

Service was exceptional, the server was great, but food not as hot as I expected. Lettuce on burger minimum.

CL
ChristyL
Cleveland
32 reviews
Dined on June 26, 2021
Overall3food3service3ambience3

The menu has changed since we were there a few years ago. We heard there was a new chef and a new menu. The wood fired pizzas are good, but the walleye was a little bland. Also they changed their payment system so my gift card wasn’t accepted, but they took my word on how much it was and deducted from my bill.

S
Shorty
New York Area
16 reviews
Dined on June 19, 2021
Overall5food5service5ambience5

First time dining here, and it was better than I thought it would be. We just had drinks and appetizers, but everything was tasty. We would return to try the entrees. The server was very patient, friendly, and attentive. Great service all around.

DF
DouglasF
Detroit
1 review
Dined on June 4, 2021
Overall5food5service5ambience5

Nice to get out again . Food decent

K
vipKgng
Cleveland
51 reviews
Dined on June 3, 2021
Overall3food3service5ambience2

Good location and good service, but would hate to have to quote Bette Davis.

NL
NickL
1 review
Dined on May 28, 2021
Overall5food5service5ambience5

We had a great time. The service was fast, very nice, and suggested some great drinks. Cannot wait to go back.

SW
SteveW
1 review
Dined on May 25, 2021
Overall4food5service4ambience5

Not a bad experience but not a tremendous one either. Will visit again.

OT
OpenTable Diner
1 review
Dined on May 24, 2021
Overall5food4service5ambience5

Waitress was very helpful and friendly

TW
TerriW
Cleveland
17 reviews
Dined on May 15, 2021
Overall4food5service5ambience5

Just a little loud music. Everything else great!!! Best burger!!!!

OR
ORusty
Cleveland
1 review
Dined on May 11, 2021
Overall4food4service5ambience5

Ballantine in downtown Willoughby, love the new decor.

OT
OpenTable Diner
Cleveland
1 review
Dined on May 7, 2021
Overall5food5service5ambience5

Friends came into town from High School, and we were happy to have been able to get a reservation! We enjoyed the most delicious chicken, carrots, and potatoes and had delicious girly drinks and wine as well! The only hard part was the band (who were very talented) were right behind us, so it was hard to have conversations. We had hoped maybe they would have been able to have started after the dinner crowd. Our reservation was at 7:00, and had amazing and quick service as well! Me being local we frequent here a lot, even met my husband 9 or so years ago here!! Looking forward to coming back to a place we know and love! Keep up the great job, front of the house, back of the house, management, servers and bar tenders! :)

OT
OpenTable Diner
Cleveland
3 reviews
Dined on April 24, 2021
Overall4food5service5ambience5

With tip for my three young kids 4,6, and 10 it was 150 ! It was ten bucks for my three kids drinks ! It was good food , but slightly over priced !

T
vipTina
Cleveland
43 reviews
Dined on April 15, 2021
Overall5food5service5ambience5

Always a fabulous experience

BW
BobW
Orlando
1 review
Dined on April 10, 2021
Overall5food5service5ambience3

Saturday evening, outdoors on the rear patio, excellent server too.

C
Charger
Cleveland
1 review
Dined on March 20, 2021
Overall4food4service5ambience5

Ballantine is a nice relatively quiet restaurant with good service. The menu is limited, but prices seem on the high side. It’s a very good place when it’s Happy Hour. Good service, quiet, clean, food ok, and value fair.

OT
OpenTable Diner
Cleveland
3 reviews
Dined on March 13, 2021
Overall4food4service3ambience2

The food was really, really good! The rest, not so much. The ambiance was ok- it’s a bar. The service was less than great- especially since it was not super busy.

AS
vipAmyS
Cleveland
5 reviews
Dined on March 12, 2021
Overall5food3service3ambience5

Excellent for adults but they took away the kids menu. Also miss the sushi a lot

T
vipTuco
Cleveland
72 reviews
Dined on February 26, 2021
Overall4food5service4ambience3

This was our first visit to Ballantine. It seems they have recently changed their menu, for good or bad, from more steaks and chops to more burgers, pizza, and apps. The selection of entrees is limited. All the food (app, salads, entrees, dessert) was very good and they have an excellent selection of craft beers, many on tap. We would return if/when in the area.

OT
OpenTable Diner
Atlanta
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

Food, customer service atmosphere was amazing

OT
OpenTable Diner
1 review
Dined on February 14, 2021
Overall4food5service5ambience3

I’ll start off by saying halfway through our appetizer we asked for the check because it turned into such a bad experience. We were at a four seat table, next to other four seat tables and for whatever reason a group of 10 people gathered at the table next to us. Not sure why this was allowed to begin with but they were loud and obnoxious doing shots, yelling, screaming and bumping into me while I was eating. We demanded our check because we wanted to leave, they informed us that we did not have to pay and we could just leave but I insisted they allow us to pay. Before the waitress came back, the manager kicked these people out and came over to apologize telling us that he would do whatever he could to convince us to stay because this is not the type of establishment they are trying to run. So we agreed to stay, and less than two minutes later another obnoxious party was sat two tables over and continued to crawl all over the table and seats right next to us ignoring and moving the dividers. At this point the waitress came over and asked if we would like to move.

I have to say that I do believe this is not the restaurants fault, but rather the obnoxious patrons. They handled the situation very well and insisted that we take a free dessert as well. The waitress and the manager were extremely kind and understanding, and the food was phenomenal. Although I would return, I definitely would not expect to have a nice quiet dinner thanks to the people that come in to this establishment. I will say once we were at our new table and they got rid of the other annoying party it was a great atmosphere with good music and a normal noise level. Even though we had a bad experience to start off I would recommend Ballantine purely off the fact of the excellent service and the delicious food!

K
Kristin
Cleveland
2 reviews
Dined on February 14, 2021
Overall5food5service5ambience5

My boyfriend and I had such a nice Valentine's dinner with you guys!! Our server was (I think) named Olivia! Super sweet blonde girl. She was so pleasant and took great care of us! We will be back soon for our next date night! :)

OT
OpenTable Diner
Cleveland
4 reviews
Dined on February 14, 2021
Overall5food5service5ambience4

Valentines dinner at Ballantine was an outstanding meal with great service. We enjoyed their scallops over mushroom risotto along with their NY strip with au gratin potatoes. Very flavorful and enjoyed the entire experience!

We’ll be back

A
Alexama
Cleveland
13 reviews
Dined on February 13, 2021
Overall5food5service5ambience5

The food was wonderful and our server was great. We will definitely return.

OT
vipOpenTable Diner
Cleveland
3 reviews
Dined on January 4, 2021
Overall1food1service1ambience1

They cancelled our reservation 25 minutes prior leaving us with no other place to celebrate a birthday. I made the reservation at least a week prior and tge gurl said they had a private party. She happened to see no one called us. Poor. No apology nothing.

S
Sabrina
Cleveland
6 reviews
Dined on December 31, 2020
Overall5food5service5ambience5

New Years Eve

JP
JackP
1 review
Dined on November 24, 2020
Overall4food5service4ambience3

$35 for a strip steak and bottle of good wine and the mashed potatoes were outstanding!

KH
KenH
Cleveland
32 reviews
Dined on November 15, 2020
Overall4food4service4ambience4

Ratings on previous visit. Showed up 15 minutes early. Waited until 5 pm. The restaurant was dark and no one inside. We laft waiting in the cold and wind is tough on us old Flordia people.

K
Kurt
Birmingham
1 review
Dined on October 23, 2020
Overall5food5service5ambience5

Had a great experience. Didn't catch our server's name, but she was fantastic. Food was delicious, timely, and very affordable. The bar didn't have the exact bourbon I wanted, unfortunately, but they came back with something even better after letting me know. Great experience, will be back.

NY
vipNYMJ
New York Area
49 reviews
Dined on October 17, 2020
Overall2food3service4ambience2

Our server was very good, friendly, knowledgeable and professional. Burgers and fries delicious. My issue was that the tables were close together. We quickly ate and left.

B
Banana
1 review
Dined on October 14, 2020
Overall5food5service5ambience5

Drinks were good and food was fresh and tastey. The server was really nice and fun.

G
Gp4life
Cleveland
2 reviews
Dined on October 3, 2020
Overall5food5service5ambience5

Great service. Our first time and the food and drinks were exceu. The staff is very helpful and attentive. Great atmosphere.

AE
AnthonyE
1 review
Dined on September 6, 2020
Overall1food1service1ambience1

They weren’t open, yet OPEN TABLE allowed a reservation.

OT
OpenTable Diner
Cleveland
1 review
Dined on August 21, 2020
Overall5food5service5ambience5

My wife and I had a great evening without kids and feeling like we were in our twenties again. Great food and cocktails, and excellent service!

l
viplablue
Cleveland
24 reviews
Dined on March 3, 2020
Overall4food4service4ambience5

Great Downtown Willoughby spot with good food, good drinks and friendly staff!

A
Augusta
Cleveland
7 reviews
Dined on February 29, 2020
Overall5food4service5ambience5

We came with another couple on Saturday night. The menu had many good choices. We asked our waitress for some recommendations. She gave us good choices. Her name was Miranda and she was FANTASTIC!!! Lots of good energy !

OT
OpenTable Diner
Cleveland
7 reviews
Dined on February 22, 2020
Overall4food5service5ambience3

Too loud
Street festival
Everyone screaming at the bar

G
Gkiss
Cleveland
8 reviews
Dined on February 22, 2020
Overall5food3service3ambience2

It was a little more noiser than I would like for dinner but I found out they had margarita specials at the bar. Im guessing it was why it was so busy .

FAQs

Ballantine is rated 4.2 stars by 316 OpenTable diners.