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Ballantine offers a diverse menu including pizza, burgers, and more with a great craft beer selection.
Very slow bar service, server seemed disinterested in her job. Food was ok
Fries are amazing!!! Great food and atmosphere! Can't wait to visit again!
Went in on a Tuesday night and it was very quiet and nice! We ordered some apps, most of which were good except for the wings -- there was barely any meat on them. One was literally just a bone that had been fried. Then we ordered the steak which was delicious! The chimichurri sauce was amazing. My friend had 2 drinks and he liked them. I wish they had ciders.
Service was exceptional, the server was great, but food not as hot as I expected. Lettuce on burger minimum.
The menu has changed since we were there a few years ago. We heard there was a new chef and a new menu. The wood fired pizzas are good, but the walleye was a little bland. Also they changed their payment system so my gift card wasn’t accepted, but they took my word on how much it was and deducted from my bill.
First time dining here, and it was better than I thought it would be. We just had drinks and appetizers, but everything was tasty. We would return to try the entrees. The server was very patient, friendly, and attentive. Great service all around.
Nice to get out again . Food decent
Good location and good service, but would hate to have to quote Bette Davis.
We had a great time. The service was fast, very nice, and suggested some great drinks. Cannot wait to go back.
Not a bad experience but not a tremendous one either. Will visit again.
Waitress was very helpful and friendly
Just a little loud music. Everything else great!!! Best burger!!!!
Ballantine in downtown Willoughby, love the new decor.
Friends came into town from High School, and we were happy to have been able to get a reservation! We enjoyed the most delicious chicken, carrots, and potatoes and had delicious girly drinks and wine as well! The only hard part was the band (who were very talented) were right behind us, so it was hard to have conversations. We had hoped maybe they would have been able to have started after the dinner crowd. Our reservation was at 7:00, and had amazing and quick service as well! Me being local we frequent here a lot, even met my husband 9 or so years ago here!! Looking forward to coming back to a place we know and love! Keep up the great job, front of the house, back of the house, management, servers and bar tenders! :)
With tip for my three young kids 4,6, and 10 it was 150 ! It was ten bucks for my three kids drinks ! It was good food , but slightly over priced !
Always a fabulous experience
Saturday evening, outdoors on the rear patio, excellent server too.
Ballantine is a nice relatively quiet restaurant with good service. The menu is limited, but prices seem on the high side. It’s a very good place when it’s Happy Hour. Good service, quiet, clean, food ok, and value fair.
The food was really, really good! The rest, not so much. The ambiance was ok- it’s a bar. The service was less than great- especially since it was not super busy.
Excellent for adults but they took away the kids menu. Also miss the sushi a lot
This was our first visit to Ballantine. It seems they have recently changed their menu, for good or bad, from more steaks and chops to more burgers, pizza, and apps. The selection of entrees is limited. All the food (app, salads, entrees, dessert) was very good and they have an excellent selection of craft beers, many on tap. We would return if/when in the area.
Food, customer service atmosphere was amazing
I’ll start off by saying halfway through our appetizer we asked for the check because it turned into such a bad experience. We were at a four seat table, next to other four seat tables and for whatever reason a group of 10 people gathered at the table next to us. Not sure why this was allowed to begin with but they were loud and obnoxious doing shots, yelling, screaming and bumping into me while I was eating. We demanded our check because we wanted to leave, they informed us that we did not have to pay and we could just leave but I insisted they allow us to pay. Before the waitress came back, the manager kicked these people out and came over to apologize telling us that he would do whatever he could to convince us to stay because this is not the type of establishment they are trying to run. So we agreed to stay, and less than two minutes later another obnoxious party was sat two tables over and continued to crawl all over the table and seats right next to us ignoring and moving the dividers. At this point the waitress came over and asked if we would like to move.
I have to say that I do believe this is not the restaurants fault, but rather the obnoxious patrons. They handled the situation very well and insisted that we take a free dessert as well. The waitress and the manager were extremely kind and understanding, and the food was phenomenal. Although I would return, I definitely would not expect to have a nice quiet dinner thanks to the people that come in to this establishment. I will say once we were at our new table and they got rid of the other annoying party it was a great atmosphere with good music and a normal noise level. Even though we had a bad experience to start off I would recommend Ballantine purely off the fact of the excellent service and the delicious food!
My boyfriend and I had such a nice Valentine's dinner with you guys!! Our server was (I think) named Olivia! Super sweet blonde girl. She was so pleasant and took great care of us! We will be back soon for our next date night! :)
Valentines dinner at Ballantine was an outstanding meal with great service. We enjoyed their scallops over mushroom risotto along with their NY strip with au gratin potatoes. Very flavorful and enjoyed the entire experience!
We’ll be back
The food was wonderful and our server was great. We will definitely return.
They cancelled our reservation 25 minutes prior leaving us with no other place to celebrate a birthday. I made the reservation at least a week prior and tge gurl said they had a private party. She happened to see no one called us. Poor. No apology nothing.
New Years Eve
$35 for a strip steak and bottle of good wine and the mashed potatoes were outstanding!
Ratings on previous visit. Showed up 15 minutes early. Waited until 5 pm. The restaurant was dark and no one inside. We laft waiting in the cold and wind is tough on us old Flordia people.
Had a great experience. Didn't catch our server's name, but she was fantastic. Food was delicious, timely, and very affordable. The bar didn't have the exact bourbon I wanted, unfortunately, but they came back with something even better after letting me know. Great experience, will be back.
Our server was very good, friendly, knowledgeable and professional. Burgers and fries delicious. My issue was that the tables were close together. We quickly ate and left.
Drinks were good and food was fresh and tastey. The server was really nice and fun.
Great service. Our first time and the food and drinks were exceu. The staff is very helpful and attentive. Great atmosphere.
They weren’t open, yet OPEN TABLE allowed a reservation.
My wife and I had a great evening without kids and feeling like we were in our twenties again. Great food and cocktails, and excellent service!
Great Downtown Willoughby spot with good food, good drinks and friendly staff!
We came with another couple on Saturday night. The menu had many good choices. We asked our waitress for some recommendations. She gave us good choices. Her name was Miranda and she was FANTASTIC!!! Lots of good energy !
Everyone screaming at the bar
It was a little more noiser than I would like for dinner but I found out they had margarita specials at the bar. Im guessing it was why it was so busy .
Ballantine is rated 4.2 stars by 316 OpenTable diners.