Austin's Woodfire Grille - Brecksville
As always GREAT! Servers are helpful, they know the menu well, they can answer any question about anything on the menu.
Excellent...as usual! One of our favorite restaurants. Austin's is also lucky to have one of the best bartenders in Cleveland - Carmen!
Their chicken special on Wednesdays is phenomenal. Honey glazed 1/2 chicken for 10.99!!! Carmen at the bar is like no other. Attentive, cordial and funny.
It was a busy Saturday night, yet our party only had to wait barely 5 minutes. Server was friendly and attentive. Food was cooked perfectly and was phenomenal!! I am a former kitchen manager at a popular Steakhouse and this was the best steak I've ever had!! Amazing quality
Great menu selection , excellent food and presentations. Host was very friendly and courteous. Michelle was our server and she was outstanding and attentive. Ordered key lime pie for dessert but you ran out so that was somewhat disappointing. Michelle did offer other dessert options but we did not order an alternate choice.
First time dining here. The atmosphere was warm and pleasant, our server was wonderful. All four of us loved our meals.
Great place for friends to get together for an evening. No complaints about the food or the service. Place was full. Meals served in a timely manner, perfectly cooked. It’s our go-to place.
Great job as always
Will return for lunchtime and dinner
We've gone to Austin's for New Year's Eve dinner for about 16 years.
The atmosphere is great and the food is delicious.
Although it was extremely busy, our waiter was very efficient and friendly.
There were four of us. Food was excellent and our server was friendly. The place was packed for New Year’s Eve, but we really didn’t wait long for anything even with the restaurant being busy. We will be back.
I admit to having been underwhelmed by my recent Sunday brunch at Austin's (Brecksville). I've been a regular and have often recommended Austin's to friends/colleagues. The food just wasn't as good as usual. I guess I should have returned mine, but I had guests with me and didn't want to make a fuss. My husband and I were disappointed this visit.
Service is always good and I love the ambiance - fireplace.
Service is always outstanding; food is consistently good and is priced right. Never disappointed.
We come here a lot and the food is good, but nothing out of this world. They have a good menu and everyone in our group easily finds something they like. I like that this place is not a huge chain and the staff is always very friendly.
Pre Christmas family meal
We've done brunch and lunch at Austin's before, but dinner was just outstanding. Service was great, but the food was off the charts exceptional.
Hidden in the back of a plaza. Weekends they have prime rib and it's fantastic. Service is excellent. Great steals and seafood as well.
All of our meat was overcooked. I sent my prime rib back 2 time and finally requested a petite filet, med rare and it was medium at best. Grilled asparagus was salting a burn tasting. Crab cake appetizer was the best part of the meal. We were in an area were there was a group of approx. 25 people and the noise level was over the top to the point we could not carry on a conversation amongst my group of 4. For the price of the meal, I was embossed to bring my friend we was previously in the food service industry. I will be hard pressed to return
As soon as we walked in we New we were somewhere special when you smell the sent of wood in the air. The steaks were done to perfection. Great service.
Service was great
I love the service and the food.
It seems the only time we get excellent food and service is on a weekday. My impression is that they cannot handle the weekend rush. My steak was over cooked and too salty. My friend actually dabbed her steak with a napkin to get the salt off of it. I asked for my salad to be brought out with my meal. There was a pile of lettuce on my plate that I would have called a garnish not a side salad. In all fairness, I did not complain and give them a chance to make things right. It was late, it took a long time for our food to come out and I just wanted to eat. As they are just down the street and everyone else liked their food I am sure we will go back. And if the experience repeats, I will speak up.
A very pleasant experience. Food was excellent and the staff was attentive but not invasive!
Friendly staff, great atmosphere, good food
Best prime rib I’ve ever enjoyed when dining at Austin’s. Service was great. Always get a dinner salad with the garlic lime dressing which is homemade and delicious!
We were celebrating my husbands’s 60th birthday with our family, and we were lucky enough to have Kevin as our server. He is awesome. So professional and friendly. Thanks you for a delightful evening.
We had a great experience. Our server Dave did an exceptional job. He was attentive, friendly and efficient. The food was very good and delivered hot. We have been to Austin’s several times and have never been disappointed.
Very good all around. I would bring all of my friends and family for special occasions.
This was my second. The service was great. The food as awesome. The servings are large, we all over ordered with apps and etc. Everyone went home with a doggy bag.
The Happy Hour includes appetizers at half off along with beer and wine specials...not sure about the prices of the drinks - no lists. The bar area has a friendly atmosphere, especially, when Carmen works.
Wonderful time. Delicious food!
This dinner was for mother-in-law's birthday and was absolutely terrible. The restaurant was not busy when we arrived and our server may have been the only one working. We had to ask for more bread when it was empty because our kids were starving having to wait so long. When I asked how the meals were coming along after 45 minutes - I was told we're close... it took another 10-15 minutes to come out and when they did come out, the two rib dinners were wrong and looked like they were sitting under lights. They were also lukewarm, not hot..
We used to go to Austins quite a bit, however that won't happen again..
Food was good! Service was excellent 👍Great atmosphere!
Excellent food and service. Felt like upscale dining without jacket and tie. Every dish served was tasty and uniquely prepared. Real food gem for everyone.
We used Open Table to make the reservation but when we arrived for our reservation, we were told the reservations don’t always come through from Open Table. They did not have a table for us, so they found us a table in the bar area. They had a diverse menu with multiple options. The meals were excellent and the service was very good too. I would recommend and we plan on dining at Austin’s again in the future.
We arrived slightly late for reservation but was no problem. Hostess seated without problem even tho we had a extra guess. Server Michelle was great with offer for drink while waiting for all.
Was disappointed that the website special for $10 off beef tenderloin was not valid for that Monday. Please update the website. Had ribs which were not "melt off the bone" tender.
I had a reservation for 6:00. Our group of 4 didn't get served until 8:00. There was a big party in the back room. I had to send my steak back because it was burnt and way overdone. I ordered medium. The people I was with had a;ready finished their meal and still I hadn't gotten another steak.
Two of the others said the food was o.k. but they would not come back.
Finally I said I didn't want anything anymore. I didn't want to eat while the others were waiting for me to finish plus we were at the 8:30 mark.....too late for me to eat a heavy meal. They did send the steak home with me but it is never as good as fresh off the grill. Things are not cheap. I paid for my wine and I ordered dessert and coffee since my food didn't come with the others. That cost was $20.00.
Nedless to say, my guests from Parma do not want to come back to Austins. I was pretty disappointed since I recommended Austins for a family get together.
I've eaten here before and the food and service was pretty good.
We had a great server and food was delivered to the table only after a short wait. Food quality is above average. Atmosphere was quiet for the day visiting at lunch. Have been at Austin's for dinner which is more busy. Chose location because it was close to work. Will be back.
The service was perfect! The food was amazing!
First time there. Food was better than average. I got the Austin Combo with ribs and brisket. The brisket was great. Told the guy that seated us that we had reservations. He didn't ask our name or anything and just took us to our table. Got gigged by Opentable because he didn't ask our name and didn't take us off of the Opentable reservation list so we looked like a no show.