Austin's Smokin' Steakhouse

4.3
503 Reviews
$30 and under
Steakhouse
At Austin's, we've been cooking the old fashioned way since 1994. We start with the freshest ingredients we can find, delivered to our kitchen each day of the week. We make everything on our menu from scratch, every day. We grill over hardwood, not gas, the way that it was a long time ago. It may not be the fastest or least expensive way to do business, but for us, it is the only way. We want each meal you enjoy with us to be a memorable and delicious one; so we work hard preparing each dish to order, smoking ribs and brisket, filleting fresh fish, hand cutting steaks, preparing homemade soups daily and baking our fresh breads and desserts. Its a difference you can taste and one we hope you will keep coming back for. At Austin's, everything we do, we do because our customers deserve it. We will always insist on a level of service and quality that helps us deserve you.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
What 503 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.5
service
4.2
ambience
4.1
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
K
Kristen
Cleveland
4 reviews
Dined 21 hours ago
Overall3food3service4ambience4

Not up to its usual standards. This is a favorite place, but not great last night. Out of most wines, and the steak (ordered medium, got rare-ish medium rare) needed more cooking--when it came back it was fried to a crisp. Usually food is great, but not this time.

AR
AnnetteR
Las Vegas
6 reviews
Dined 2 days ago
Overall5food5service5ambience5

Always good. Lots of options. Love the weekend prime rib.

L
Leonard
Milwaukee
5 reviews
Dined 3 days ago
Overall4food3service5ambience4

Disappointed to see rib portions have been reduced in size.

PH
PatriciaH
1 review
Dined 3 days ago
Overall5food5service5ambience5

We’ve been to Austin’s several times over the years. Excellent food, waiters& waitress always pleasant with a smile. Nice & quite.We have never had a problem. That’s why we keep coming back

J
vipJeanne
Cleveland
16 reviews
Dined 4 days ago
Overall5food5service5ambience5

always excellent. 2 burgers, butternut squash soup, french onion soup, mushroom app, scallop app, salmon dinner & french dip sandwich. everything was excellent, as always. server was friendly and attentive.

OT
OpenTable Diner
Cleveland
2 reviews
Dined on October 16, 2021
Overall5food5service5ambience5

Food was great

Server was awesome, told her it was our first time and she took the time to explain the menu and point out popular items.

Friendly host

Mixed crowd (age and races)

Great atmosphere

T
Trifecta
1 review
Dined on October 16, 2021
Overall5food5service5ambience4

A memorable experience. We will definitely be coming back.

CT
CathyT
Cleveland
1 review
Dined on October 16, 2021
Overall5food5service5ambience5

We went to Austin’s for our anniversary and it’s just a nice relaxed atmosphere with great food and service. The steak was honestly one of the best I’ve ever eaten!

EZ
ElleZee
Cleveland
11 reviews
Dined on October 16, 2021
Overall3food3service2ambience3

To our server Jonathan -when a family tries to explain to you their life threatening allergies and digestive disease restrictions, please do not be so condescending and act like a know-it-all. When I mentioned to you that I had noted all of our dietary issues in my online reservation, and had asked to speak with a manger, you became more irritated, stating that you, the server, had to know all of this information and what I put in my reservation does not matter. I beg to differ - management of every other restaurant we frequent as a family has noted my request, and has come to our table to assist & ensure our safety while dining. You, Jonathan, were the only one, at any establishment, who has treated us with such a flippant attitude. The only thing I am grateful for is that you called Domenic from the kitchen out to our table, and that Domenic was in control of our food preparation. Jonathan - you even got our younger daughter's order wrong, including an item that we explicitly told you she could not eat, and attempted to blame her for ordering incorrectly. When she pointed out to you exactly what she had ordered and what she had told you about her disease and restriction, only then did you apologize and take ownership of the error. You attempted to blame a child for your incompetence. Your tasteless commentary about "which side of the family was responsible for all of these food problems" was beyond rude and uncalled for. May I suggest finding another career choice, or at the very least receiving some training and education? Basic manners would've come in handy as well.
To Domenic - I cannot thank you enough for coming to our table, and pointing out, in front of Jonathan, that you had received proper training about life threatening allergies & dietary restrictions, and that you were there to listen to our needs. You, sir, are the only reason that we did not get up and walk out of the restaurant. We truly appreciate the care you took on our behalf.

KD
KrenD
1 review
Dined on October 15, 2021
Overall3food2service4ambience2

Obviously, short staffed but waitress was very good.
The Fri, Sat, Sun 5-10p special of smoked prime rib was gone by 630p Fri. Other steaks fair, ribs a bit overcooked but tasty. My in laws loved the key lime pie. Light over table went out and only put waitress knew how it fix it 30 mins later.
Staff friendly.

m
vipmrgdds
Cleveland
16 reviews
Dined on October 9, 2021
Overall5food5service5ambience5

Great food, great service, outstanding value for the money.

OT
OpenTable Diner
1 review
Dined on October 9, 2021
Overall5food5service5ambience5

We love going to Austin Steakhouse, our favorite after mass restaurant

M
Marv
Cleveland
5 reviews
Dined on October 2, 2021
Overall3food2service4ambience3

My wife and I came to Austin's specifically for the ribs which I have previously had at the restaurant. This time, the ribs were almost raw inside, but rather than go through the rigamarol of reordering on a busy Saturday night, I put up with the poor quality and didn't even mention it to the the server.

To say I was disappointed is an understatement, especially since it was my birthday and my wife was treating.

LC
LydiaC
Cleveland
2 reviews
Dined on September 26, 2021
Overall5food5service5ambience4

This was our first time at Austin's and we will definitely be returning. The staff was so pleasant and helpful. Our food was all tasty and definitely worth the value.

CL
CathyL
1 review
Dined on September 24, 2021
Overall5food5service5ambience5

Service was good! Would have enjoyed larger portions.

OT
OpenTable Diner
Cleveland
25 reviews
Dined on September 24, 2021
Overall4food5service2ambience4

Austin’s is usually good but can sometimes be inconsistent. My beer sat at the bar for a while to the point when we reminded the server about it she saw that all the foam was gone, took the beer in the back and must have swizzled it to bring the foam back and make it look fresh. We didn’t say anything to her but it was in our clear sight. We have had this server before so maybe it was an off night for her.

OT
vipOpenTable Diner
Cleveland
8 reviews
Dined on September 18, 2021
Overall5food5service5ambience5

Henry was very attentive to our tabes requests

TO
TimothyO
1 review
Dined on September 8, 2021
Overall5food5service5ambience5

Great place for a good meal with excellent service at a reasonable place.

We try to get back several times a year. Love the fajitas and the pasta dishes.

LB
LauraB
Chicago
7 reviews
Dined on August 28, 2021
Overall5food5service4ambience4

The food was wonderful. We had the stuffed mushrooms, they were fantastic. Two people in the group had steaks and one person had the salmon. Wonderful!

D
Deeezy
Cleveland
6 reviews
Dined on August 26, 2021
Overall4food4service5ambience4

Nice local restaurant. We eat here often and enjoy the food,service and location.

OT
vipOpenTable Diner
Cleveland
16 reviews
Dined on August 12, 2021
Overall4food4service5ambience3

We took our son-in-law out to celebrate achievement of a personal goal. He wanted steak. Other had different menu items. The steaks were perfectly cooked, and the salads really good. The person who had fried fish liked it, and the person who had crab cakes was not so fond of those. Overall, we were well satisfied. We feel this is a good place to go when meat is what you want.

J
vipJeanne
Cleveland
16 reviews
Dined on August 10, 2021
Overall5food5service5ambience5

Ate on the back patio. Henry is a fantastic server. Salmon dinner and tenderloin tips were both delicious!!! Always great dining experience at Austin's!

ND
NickD
Cleveland
1 review
Dined on August 7, 2021
Overall3food1service4ambience4

I ordered the ribs, they were overcooked and dry. my wife had the brisket and it too was overcooked. We used to enjoy eating at Austin's but the last couple times there the food has not been good.

S
vipSandy
Cleveland
32 reviews
Dined on August 4, 2021
Overall5food5service5ambience5

We really enjoyed our family dinner in the back patio at Austin’s. Plenty of great dining options for everyone. The food was good, the service excellent and the back patio was definitely a big plus on a nice summer night. We will definitely go back there!

CS
CarlS
Cleveland
16 reviews
Dined on August 1, 2021
Overall5food5service5ambience5

I love this restaurant. The food is perfectly cooked every time. It is seasoned perfectly and comes at the perfect temperature. The staff is friendly.

OT
OpenTable Diner
Cleveland
6 reviews
Dined on July 27, 2021
Overall5food4service5ambience4

First time back after 18 months, with a another couple who are very dear friends. We used to meet at Austin’s for dinner around once a month or so. Austin’s is equidistant from our 2 homes. This was a reunion both with them and with Austin’s.

I love that I can get a small portion of ribs. I like the menu. The patio they built is lovely And it’s covered. Very smart.

DP
DebbieP
1 review
Dined on July 27, 2021
Overall5food5service5ambience4

Always a good meal there. Have been there many times. Would highly recommend.

BK
BarryK
Columbus
12 reviews
Dined on July 23, 2021
Overall5food5service5ambience4

We had a very enjoyable meal with attentive service.

LS
LarryS
Cleveland
1 review
Dined on July 17, 2021
Overall1food3service3ambience2

Was sitting at a booth in a corner. Low light area. Went to get up and not seeing the step from booth, I fell foreword jamming my right shoulder into the corner of the booth! Went to emergency room and orthopedic doctor. Receiving treatment! Very painful! Surgery possible.

t
tdklove
Cleveland
19 reviews
Dined on July 15, 2021
Overall5food5service5ambience3

We enjoyed our meals. I especially love the ribs, as I haven't been able to get decent ribs anywhere. I also look forward to going back as there were so many options on the menu that a I would love to try

N
Ninotchk
Las Vegas
1 review
Dined on July 11, 2021
Overall4food5service4ambience4

Our greeter was efficient and our server most excellent! Plus side: precise menu items delivered hot and as advertised, beverages as ordered, nice “sell” on dessert and coffee. Good value for the money. Minus side: No water offered no bread available except for purchase.

DK
DebK
Cincinnati
6 reviews
Dined on July 2, 2021
Overall4food4service5ambience4

The Brussels sprouts were tasteless, but the rest of the meal was wonderful! Service was excellent, food well paced. This is one of our favorite dining spots.

S
Solane
Denver
9 reviews
Dined on June 29, 2021
Overall4food4service4ambience4

Friendly family place with comfortable ambiance, good service and good food. We’ll be back soon.

TT
ThomasT
1 review
Dined on June 27, 2021
Overall2food2service3ambience3

Quality has went down drastically! Used to be a big fan of this restaurant. Just doesn’t seem the same anymore.

JS
JeffS
Cleveland
3 reviews
Dined on June 22, 2021
Overall3food3service4ambience2

The menu is severely reduced since before Covid. Our favorite dishes aren't there.

Brisket was good but a little dry. Beans used to be excellent, now just seem OK. Austin Burger still good.

SR
ShawnR
San Francisco
1 review
Dined on June 20, 2021
Overall5food4service5ambience4

Thank u Henry so very much he knows what he doing!!! That guy needs a raise❤ that kitchen did it's thing!😜😋

KO
KarenO
Cleveland
2 reviews
Dined on June 20, 2021
Overall4food4service2ambience3

Our food was delicious as always, but the service was terribly slow. We waited an hour for our meals to be served. The kitchen was really backed up. Hope they fix their problems because we love it there.

CB
CarolynB
Cleveland
6 reviews
Dined on June 19, 2021
Overall5food5service5ambience5

Very nice!

K
Kristen
Cleveland
5 reviews
Dined on June 18, 2021
Overall5food5service5ambience5

Excellent, as always. More casual environment than most Austin's restaurants, but relaxed atmosphere is is nice. Food just as excellent. Servers are very professional.

DB
DanialB
1 review
Dined on June 4, 2021
Overall1food1service3ambience3

Other than the lobby and intake process being totally backwards making folks stumble upon one another as they arrive, I had high hopes for this place. Wife's brisket was dry as a bone. My ribeye couldn't even be cut. I ordered medium rare (as one should) and received rare. That has SOME bearing on cuttability but this meat was VERY subpar. When I told the waiter, he was gracious and brought another knife to make sure. I was able to get a piece cut off with the knife once I found a section that would allow it. Remember eating steak as a kid? Yeah. That. The waiter said another steak was on the way and by the time it came out, we just wanted to leave. They took back the steak and comped all but 30 bucks of the meal (I didn't want a freebie but, if I was running the place, I would have just comped the whol thing). People don't get that people just want to have a moderately enjoyable meal and will pay for it.

FAQs

Austin's Smokin' Steakhouse offers takeout which you can order by calling the restaurant at (440) 442-4340.

Austin's Smokin' Steakhouse is rated 4.3 stars by 503 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.