Austin's Smokin' Steakhouse
The food was not great. i spent a lot of money on a steak that was not very good.
Excellent food, loved everything about the place. The smoked prime rib was to die for. Will be back soon.
Four of us had dinner and all was very good. My strip steak was a bit small compared to other strips I’ve had at Austin’s but was tasty. All of had to send our potatoes back because they were cold and the server forgot to bring my salad till later. Also, the server never brought rolls which they always serve at Austin’s.
We did all enjoy our meals in spite of the errors.
this was my first visit to your fine establishment. My mom is an a nursing facililty 10 minutes away and said she wanted "steak" for dinner!. I asked google steaks in area and you came up! So glad we went, had a wonderful and will definitely be back again as Mom and I go out frequently to eat and get some "real food" away from nursing home food! Thanks and see you soon!
We love Austins for the best ribs. Wonderful food & friendly service!
We love the food at Austin's. The service is always great.
We went this time for my husband's birthday, which was ignored. Also, a vegetable served with the fillets would have been nice.
Our food was very good- we got fish and chips and the trout. Our server was friendly and pretty attentive but forgot our bread and salads. We were offered dessert by our server for the mishap but dietary restrictions prevented us from taking her up on it.
Excellent value great food! Enjoyed very good service and the food is always delicious! From fish to ribs and salads we all enjoyed our meals!!
Always had a good meal here. Service good. Can be a bit noisy at times, have to talk loud to be hear across table.
We’ve always liked Austin’s. Our son was in from NY and we took him there for his birthday. I ordered “Phil’s favorite salad” which is no longer on the menue but still served. Husband and son got Dan’s ribeye.
(Very good) There were almond slivers instead of pine nuts in my salad and the chicken used to be prepared differently for this signature salad, but it was ok, just not the same.
Our server was VERY nice! She even brought a complimentary slice of cheesecake w/a candle for our son and sang with us. Then she brought back our credit card and said she ran it 4 times but wouldn’t go through. (!) It turned out that there was something wrong with their credit card server and they had to take everyone’s info by hand and run them later.
Soooo..a mixed bag THAT night. Lol.
The Food here is always good
Older vibe to this restaurant, and needs a little more ambiance & background sounds. Food was prepared well, and steaks were correctly done to each request from well to medium rare (although steaks may be over priced). The sampler platter with brisket, ribs and pulled pork was very good and good value. Overall very good service and they were busy on the Saturday night we dined there.
Place seemed a little outdated, dusty. The AC was COLD, and several around us complained only to be told the AC was set to 74. It was unpleasant. Also only one ladies' room stall, which seemed inadequate at 7pm on a Saturday night (there were people waiting). Food was okay, nothing special. Same for service.
The food and service were O.K. I was disappointed in my reservations via Open Table for our anniversary. When we arrived the hostess mentioned that they had been expecting us, and then took us to the table nearest the restrooms, next to seating for those waiting for a table. The restaurant wasn't crowded. Maybe we should have said something, but decided we simply wouldn't return,
The ribs and brisket sandwich are the very best in the city.
I hadn't been in Austin's in a while and wanted to check it out again. The food and service were fantastic! They were busy on a Saturday night and it didn't slow down the flow of food or drinks coming out. It's a nice in-between steak house, it's not cheap like a steak chain but isn't expensive like the common steakhouses around here. It's worth the money with the distinct taste of the flavor of the meat that you won't get at other steakhouses. Plenty of appetizer options and alcohol too. What's nice is the steak entrees include a side and a salad, it's not a-la-carte. Everything was wonderful including our server Laura. Will definitely be back and recommended my family to give it a try as well!
Historically has been inconsistent and they are definitely in a low now. We overheard they ran out of brisket at 630 on a Saturday night. Most of what I had on my plate was fat so it was probably the last scrapings that should not have been served. They up charge for more things than they should. Won't be back for a while
Food is excellent, service is great. We have been there a couple of times and have had a wonderful meal and experience each time. We will be back!
We were very happy with our dining experience. We took my parents out - actually, they took us out! My mother loves steak, and she is trying to gain weight, so we take her out for steak often. Each one of us was happy with our food, and the service was very good.
The food and service is always great.
After our server took our drink orders and brought us our drinks, we waited about 10-15 minutes, until I flagged down someone else to have our dinner orders taken. Other than that everything was good.
My daughter and I had an early dinner at Austin's. We had been there once before. The waitress was friendly and helpful. We were comfortable in a booth. We both had petit filets. They were cooked to perfection. We decided to have dessert. The dessert portions were large. I had key lime pie which was delicious. My daughter had bread pudding - - also delicious. A wonderful dining experience!
Good great. Poor service. Obviously not enough help
The food at Austin's is always consistent - no surprises. It is good, generous, with
pleasant and attentive service. We have tried many different items on the menu, and
they are always satisfying. Not low calorie - tho' one could always have a salad, and
somehow our plates are always clean when we are finished. Austine's is our go to place
when we want to feel full and happy.
Great food and great service. Everyone is so friendly and nice and helpful and we love their ribs
Food was good, waiter was a hoot. Got right into joking around with us. The reason for only four stars was the portion of cedar salmon was small and they did not leave it on the cedar plank so didn't have the full flavor of the cedar.
However, my "well done" steak was "well done" on the first shot. Salad was fresh, corn muffins good and baked potato large.
Food was quite good. Except the cole slaw was too vinegary. The portions were nice. The service was good. Surprised they didn't have any dark beer, considering the variety of meat dishes. Last, if strobing bothers you, sit towards the front or the very back.
Never to return
Like Amy our waitress. Nice evening all the way around.
The service and the steak were excellent. The beef brisket was dry and required the sauce.
Macaroni was spiral noodles and a little watery. Service was good. But good was bland.
A good restaurant. Salads and sandwiches are very good and reasonably priced. Ahi tuna salad and grouper sandwiches are standouts. Brecksville store better ambiance.
Was really looking forward for a good steak to celebrate our 27th wedding anniversary but was sadly disappointed. My wife got the filet kabob. It was cold and not tasty. I got the $35 filet. It had a bad odor. It smelled like bad breath. Service was very slow. We won’t be back and I don’t recommend.
Food was just okay, the appetizer was a bit cold and steaks were just ok. The chicken dinner was dry.
Overpriced for the value but the service was fantastic.
We ate. The food is good. Wait staff take too long to greet you to take orders.
I always enjoy the meals at Austin's. The food is very good with generous portions. The wait staff is friendly and efficient. It's one of my favorite places to go with friends.
We Had excellent artichoke appetizer grouper sandwich, fish tacos and cocktails. Very good service. Prices for sandwiches and cocktails very fair.
Service was a little slow but friendly. Good local place for a quick dinner.
Love this place, food is outstanding. Very comfortable surroundings.