Austin's Smokin' Steakhouse
Place seemed a little outdated, dusty. The AC was COLD, and several around us complained only to be told the AC was set to 74. It was unpleasant. Also only one ladies' room stall, which seemed inadequate at 7pm on a Saturday night (there were people waiting). Food was okay, nothing special. Same for service.
The food and service were O.K. I was disappointed in my reservations via Open Table for our anniversary. When we arrived the hostess mentioned that they had been expecting us, and then took us to the table nearest the restrooms, next to seating for those waiting for a table. The restaurant wasn't crowded. Maybe we should have said something, but decided we simply wouldn't return,
The ribs and brisket sandwich are the very best in the city.
I hadn't been in Austin's in a while and wanted to check it out again. The food and service were fantastic! They were busy on a Saturday night and it didn't slow down the flow of food or drinks coming out. It's a nice in-between steak house, it's not cheap like a steak chain but isn't expensive like the common steakhouses around here. It's worth the money with the distinct taste of the flavor of the meat that you won't get at other steakhouses. Plenty of appetizer options and alcohol too. What's nice is the steak entrees include a side and a salad, it's not a-la-carte. Everything was wonderful including our server Laura. Will definitely be back and recommended my family to give it a try as well!
Historically has been inconsistent and they are definitely in a low now. We overheard they ran out of brisket at 630 on a Saturday night. Most of what I had on my plate was fat so it was probably the last scrapings that should not have been served. They up charge for more things than they should. Won't be back for a while
Food is excellent, service is great. We have been there a couple of times and have had a wonderful meal and experience each time. We will be back!
We were very happy with our dining experience. We took my parents out - actually, they took us out! My mother loves steak, and she is trying to gain weight, so we take her out for steak often. Each one of us was happy with our food, and the service was very good.
The food and service is always great.
After our server took our drink orders and brought us our drinks, we waited about 10-15 minutes, until I flagged down someone else to have our dinner orders taken. Other than that everything was good.
My daughter and I had an early dinner at Austin's. We had been there once before. The waitress was friendly and helpful. We were comfortable in a booth. We both had petit filets. They were cooked to perfection. We decided to have dessert. The dessert portions were large. I had key lime pie which was delicious. My daughter had bread pudding - - also delicious. A wonderful dining experience!
Good great. Poor service. Obviously not enough help
The food at Austin's is always consistent - no surprises. It is good, generous, with
pleasant and attentive service. We have tried many different items on the menu, and
they are always satisfying. Not low calorie - tho' one could always have a salad, and
somehow our plates are always clean when we are finished. Austine's is our go to place
when we want to feel full and happy.
Great food and great service. Everyone is so friendly and nice and helpful and we love their ribs
Food was good, waiter was a hoot. Got right into joking around with us. The reason for only four stars was the portion of cedar salmon was small and they did not leave it on the cedar plank so didn't have the full flavor of the cedar.
However, my "well done" steak was "well done" on the first shot. Salad was fresh, corn muffins good and baked potato large.
Food was quite good. Except the cole slaw was too vinegary. The portions were nice. The service was good. Surprised they didn't have any dark beer, considering the variety of meat dishes. Last, if strobing bothers you, sit towards the front or the very back.
Never to return
Like Amy our waitress. Nice evening all the way around.
The service and the steak were excellent. The beef brisket was dry and required the sauce.
Macaroni was spiral noodles and a little watery. Service was good. But good was bland.
A good restaurant. Salads and sandwiches are very good and reasonably priced. Ahi tuna salad and grouper sandwiches are standouts. Brecksville store better ambiance.
Was really looking forward for a good steak to celebrate our 27th wedding anniversary but was sadly disappointed. My wife got the filet kabob. It was cold and not tasty. I got the $35 filet. It had a bad odor. It smelled like bad breath. Service was very slow. We won’t be back and I don’t recommend.
Food was just okay, the appetizer was a bit cold and steaks were just ok. The chicken dinner was dry.
Overpriced for the value but the service was fantastic.
We ate. The food is good. Wait staff take too long to greet you to take orders.
I always enjoy the meals at Austin's. The food is very good with generous portions. The wait staff is friendly and efficient. It's one of my favorite places to go with friends.
We Had excellent artichoke appetizer grouper sandwich, fish tacos and cocktails. Very good service. Prices for sandwiches and cocktails very fair.
Service was a little slow but friendly. Good local place for a quick dinner.
Love this place, food is outstanding. Very comfortable surroundings.
Restaurant was very nice, while the prime rib was very tasty it was not very tender. My wife's filet was superb. Should I visit again I would definitely opt for the steak rather then the prime rib.
Great meal with BBQ and steaks! Service is always good!
Excellent bbq, great service, food temperature hot, enjoyable dinner. Good size portions.
Our first time there. Lorain is a sweetheart. Fabulous time overall. Will def be back.
Great food--as usual!
Great ribs with excellent service. Not our first or last time here.
Even though the restaurant was very crowded, the service, food, and management was outstanding!
Service was mediocre. Waitress never offered us another drink or more water. Steak wasn’t well done but really pink and when asked to cook it longer it came out burnt 15 minutes later so all of my sides were cold. Manager however was very apologetic and took the steak off the bill and offered free desert. Prices were very expensive to the point you can go to a five star restaurant and get a steak for a better price. I always thought outbacks was more expensive but I will go there before Austin’s.
We have been going to Austin's Smokin' Steakhouse since it opened in 1994 and have always enjoyed our meals, the atmosphere and the wait staff!! Would definitely recommend this restaurant for any occasion or just a good meal!! I had the prime rib, extra large fluffy baked potato and a salad with house dressing. My wife had the mini surf and turf, baked potato and a cup of Vermont cheese beer soup! Everything was just as we wanted it.
Was ok. Food was good
Valentine date was perfect and service was excellent. Thank you again!!!
Outstanding service. The Kobe was cooked to perfection. We were seated near the bar, so there was some additional noise that challenged the ambiance. My wife enjoyed the Lobster Mac-n-cheese and I loved the Kobe and roasted Brussels srpouts. Would definitely go again.