Drinks were not good and waiter told us we were wrong and did not replace them. After he finally took our order, he told us all the veal was gone - we had a 7:30 Reservation. The chicken dishes we were forced to order were dried out and tasteless. My side of pasta was incorrect and a replacement was not brought until I was finished with my main dish. Coffee was provided sparingly. We had friends from out of town and all six of us were totally underwhelmed by the waiter, the service, and the food. A fun night ruined by the poor experience at the restaurant which had been highly recommended. Extremely disappointed!
2 of the 4 of our dinners came out in cooked pretty much raw.
It was excellent but in the wrong city
We really enjoyed our dining experience. The food was delicious and it was s beautiful evening to dine outside by the water. We will definitely go back!!
Arezzo never disappoints. The outside area and sun room are great.
The inside is a little stark.
Very nice lunch outside on a warm day, excellent service and tasty food, just a bit expensive for the non pasta mains
Food was mediocre. No need to return.
The service was terrible! The guy took our orders then that was the last we saw of him. No care or thought to check if we needed anything . When I asked other waiters for things, never got them. I asked to see the manager, the waitress said yes & never brought him over. At the end, I had to seek out the manager . Told him our experience & his excuse was new people working . Then that means weren't trained properly !!! And the water view was looking at dirty water ! Never again !
Not well prepared for a busy Mother's Day. My chicken milanese and my son's chicken's tenders were served raw. While the manager quickly addressed the issue, the quality of food has deteriorated over the years. While the view is amazing, the quality of the food and drink doesn't justify the pricey tab. The Boathouse and Rive Bistro, both on the river, are better alternatives in town.
Food was delicious but service was very slow and lackluckster
Went here with another couple for a 6:00 reservation. We ordered an appetizer and wine right away and then ordered food shortly after. We did not get our food until 7:30. We had to be somewhere by 8:00 so at about 7:20 we asked for the check even though we had not gotten our food yet. My husband's food was not on the bill but instead was 2 of what I ordered. In the interest of time he told them just to bring him that meal since we didn't have time to wait for them to make what he originally ordered. The food was ok, nothing special though. The chicken parm was literally just chicken on a plate with sauce and mozzarella, no sides or garnish. Our server was nice but the service was not great. We had to ask for small plates to go with our appetizer and were looked at strangely when we asked. Maybe they were just having an off night but we will defiantly not be going back or recommending this place to anyone.
Our experience started good and then went down hill. I have an unusual food allergy (garlic/onions) and they were not accommodating (couldn't make mashed potatoes without garlic, nor offered a replacement). Then, my mom's breaded chicken cutlets in her Chicken Milanese dish had a piece of plastic wrap between the chicken and the breading that she almost chocked on. While the server removed the charge, he became extremely rude afterwards as if it was our fault, barely checking in with our table for the remainder of the meal. He eventually gave up and assumed my mom didn't want a replacement meal. I'd like to retry this place, because the other food was good and had a lot of potential, but our particular server wasn't great.
It’s ok. Good taste but better can be found for less. On a nice day the river is fsbulous. But if your inside the noise level can be rather excessive.
Enjoyed our meal however service was a bit slow that evening due to a large party inside. Since we sat outside on the terrace, several members of the private party walked outside with their drinks to have conversations which dampened the ambiance but overall would go back again.
Wonderful location, and this is the only good thing I can say about our experience. The staff was arrogant, the food so-so at best and the service was unreasonably slow. Despite the preferred location, I will not be going back to this restaurant anytime soon.
Delicious food, expertly prepared, expertly served.
Lovely atmosphere, attentive Maitre D and staff.
Definitely will recommend Arezzo to anyone.
Great food, good atmosphere, nice size menu. Would certainly return when in town again.
Our dinner at Arezzo was excellent. Food was great and the chef was flexible on some changes we asked for. Service was excellent- waiters were very professional and paced the meal perfectly.
Very good food, great staff. Always good. Inside in the porch during cold weather is great, looking at water view. Outside on patio great too.
We went for Easter and expected some brunch items on the menu. None ! They were using a dinner menu which was too heavy for me at 11:45 am. I had a salad that was good and took 2/3 home for dinner. My daughter’s lobster and cheese ravioli was great, especially the sauce. Overall we loved the superb service, the atmosphere and the view.
the location was good near the water, general setting fine but overall food quality poor to fair. The shellfish in my pasta dish were cold and not flavorful, the pasta was over-salted and overcooked. The other meal a veal dish was bland and dry. The bread was ordinary. Will not be back
We really enjoyed the food, but the service was subpar. Bread came dry with no options for dipping or dressing until we asked. Don't look at Google for a menu because they don't do brunch. There was a private party they were cleaning for using bleach while we were eating which didn't make for the best background aroma. If based on food and view I'd go back.
We started with wine, it was so good we plan to purchase it ourselves. We shared a wonderful salad with pear, for our entrees we had lobster ravioli and spaghetti with meatballs, both had homemade pasta and were wonderful. Our waiter was excellent! This restaurant is out of our way, but we will be back.
Start to finish a wonderful experience. Seated in a quiet corner at a table for 4 and we were a twosome. Our server was attentive despite the fact he had to cover the whole room. Food was excellent. We ordered the specials.
I took my wife to Arezzo for Valentine's Day. The food was very good. The menu was limited and expensive due to the usual holiday increase. I would like to go back again for more selection and more reasonable prices. I very much enjoyed the beef short rib served over a mushroom risotto.
We have eaten here a lot and always enjoyed it but this last time we went was a service nightmare for us. A We waited 30 mins for drinks. Appetizers showed up 1 minute after drinks and dinner showed up 50 minutes after that. We had a movie to get to so everyone had to shove food in our mouths and pack up the bulk of our meals. Despite being told twice that we had a movie the meal arrived late and then we had to hunt down our server to clear the table and make the to go packages. I hope it was an anomaly and not what we can expect from them going forward. Next time we have some place to be after dinner, we will eat somewhere else.
The appetizers seemed like frozen fare that we could have made at home (calamari, meatballs), burrata was blah. Salads were good! Main courses weren't very flavorful and steaks were all VERY overdone. I ended up leaving behind half of a filet...which is the only type of steak I ever eat at medium-medium well. It was a hockey puck. Sides were okay. Service felt very rushed initially, taking away food before everyone was done, then we sat for extended periods of time with empty wine glasses. It was my first, and probably my last time there. It's unfortunate because the view is probably great during the day.
Easy to get a res, but service was painfully slow. Good thing the food is so good!
As described by my waiter the veal chop parm I was served was “raw”, and he apologized perfusely. Watching my wife eat her New Years Eve entree alone while I waited for my entree to be cooked again was disappointing. While that can happen to anyone and they were nice enough to treat us to a glass of wine, there was also an issue with our after dinner drink. It was clearly watered down. I checked directly with the bartender who poured another glass from the same bottle and again, it was at least half water. I regularly keep the drink in my personal bar, so this was no mistake. I ordered something else in replacement and was again disappointed to be charged for it. I’ve eaten there several times for business and left feeling like they could have more, especially considering the occasion. To be served raw Veal and a mysterious watered down drink is unacceptable for the class of restaurant Arezzo strives to be.
Overall a fine meal. Varied menu offered good options...pleasant environment and setting in heart of Westport
Service was spotty...salad was not correct and waiter ( not the one who took the order but who was delivering) tried to convince us to take the wrong salad?? Very confusing...
Behind the scenes staff were not well connected to our main waiter and that was clear again during coffee service. Didn’t bring correct order ( decaf vs regular)
Still, food was good and overall meal enjoyable.
We went for Christmas Day. Overall, we enjoyed the food but the service could have been better. A good option for Christmas Day.
One of only a handful of restaurants within driving distance that was open on Christmas Day. We were very thankful for the staff that took time away from their families to serve us.
The wait staff was very attentive. The menu is full of authentic Italian dishes and each of the 4 we ordered was very good. There was a small hiccup with one of the dishes but it was remedied quickly.
Great atmosphere and fine Italian food but expensive
The view overlooking the river was very pretty -- a number of swans swam by as a bonus. The food was fresh and high quality; service was excellent and friendly, not pretentious. It was slightly more expensive than we expected but otherwise very good.
I made the reservation for my daughter and her 4 friends to celebrate her birthday. The group stated that the food was mediocre and that the service was horrible. There are so many great restaurants in the area, this one will not be on our list any longer.
We sat down and fist water was dripping on my head. They moved us to another table. We sat for 1/2 hour before anyone came over to our table. We ordered drinks. One martini was not the right one. I had to take it to the bar myself and have the bar tender make the right one for. The service was awful. I will not ever go back
Great food -- great atmosphere. First time there -- but the experience will bring us back
Nice location ... good solid Italian food with a flair ... professional yet friendly staff