Aqua Kyoto

4.3
571 Reviews
£41 and over
Japanese
Set high above the bustle of Regent Street on the fifth floor of the famous former Dickins & Jones building, aqua kyoto is one of the capital’s most unique and exciting dining destinations serving Japanese cuisine at its finest. Head Chef Ken Miyake presents innovative and contemporary Japanese cuisine with an extensive menu of beautifully-presented sushi and sashimi and creative hot dishes. A central sushi bar and open sumibiyaki charcoal grill combine with sleek black and red décor to create a sense of theatre in keeping with aqua kyoto’s location in the heart of the West End. The spectacular roof terrace looking down over Regent Street provides stunning views across the capital, the perfect setting for a pre or post dinner cocktail.

Support Aqua Kyoto during COVID-19

Experiences

  • Taste of Kyoto lunch menu

    £29.00 per person

    May 17 - Jun 30, 2021

    Experience the innovative and contemporary Japanese cuisine of Aqua Kyoto with this carefully curated menu featuring highlights from our a la carte menu. Enjoy on our partially covered and heated outdoor terrace overlooking the West End or within our stylish restaurant.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
What 571 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.2
service
4.4
ambience
4.0
value
Noise · Energetic
89% of people would recommend it to a friend
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OT
OpenTable Diner
London
1 review
Dined on June 1, 2021
Overall5food5service5ambience5

Francesco our waiter was the nicest waiter we have ever had. He deserves a pay rise. He catered to everything we wanted and even was honest about recommendations upon request - everything turnt out AMAZING !!!! WELL BE BACK TO SEE YOU FRANCESCO AND THE AMAZING CHEFS WHO COOKED THE WAGU !

f
fabiolam
London
3 reviews
Dined on May 21, 2021
Overall2food3service3ambience2

Never again

Aqua Kyoto
Responded on May 22, 2021

Thank you for your rating. Your feedback is very important to us, it is the way we can improve. I am very sorry that you were disappointed and that we did not reach your expectations. I hope you can accept our apologies and that you will be kind enough to try us again another time.

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OT
OpenTable Diner
Edinburgh
2 reviews
Dined on May 18, 2021
Overall3food4service1ambience5

Nice bar but staff were a bit rude to me & my boyfriend. On arrival began speaking to a man at the door then 2 men cane behind us and he ignored us and took them to their table and we were left ignored. When going to sit there was only 1 seat at our table we had booked in advance and the staff were busy with the 2 men who had just skipped us cleaning there table.

Aqua Kyoto
Responded on May 25, 2021

Thank you for your rating. Your feedback is very important to us, it is the way we can improve. I am very sorry that you were disappointed and that we did not reach your expectations. I hope you can accept our apologies and that you will be kind enough to try us again another time.

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OT
OpenTable Diner
London
2 reviews
Dined on May 13, 2021
Overall5food5service4ambience5

Lovely views and great food!

Aqua Kyoto
Responded on May 18, 2021

Thank you for your rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are looking forward to welcoming you soon!

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OT
vipOpenTable Diner
London
1 review
Dined on May 3, 2021
Overall2food4service1ambience5

First we all had to wait in a queue in heels for about 25 mins even though we were on time for our reservation

The women was so rude she let some people go ahead in the other lift but not us (honestly I never complain but felt like she was particularly discriminative of us...)

When we finally got let up we had to wait another 15 mins for our table and were starving

They then told us that it was a separate brunch menu not the regular menu where none of our favourites were on this... fine but should have just warned us in advance.

I’ve been here many times but was honestly so so disappointed especially for a special occasion with 6 of us.

a
anonymous1
Glasgow
10 reviews
Dined on April 25, 2021
Overall5food5service5ambience5

Great food and service as always. Decent atmosphere even with limited capacity due to covid.

Aqua Kyoto
Responded on April 28, 2021

Thank you for your glowing review. Your feedback is very important to us, it is the way we can improve. We are looking forward to welcoming you soon!

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OT
OpenTable Diner
2 reviews
Dined on April 25, 2021
Overall5food5service5ambience5

Food was lovely as was the view

Aqua Kyoto
Responded on April 29, 2021

Thank you for your glowing review. Your feedback is very important to us, it is the way we can improve. We are looking forward to welcoming you soon!

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OT
OpenTable Diner
London
1 review
Dined on April 22, 2021
Overall5food5service4ambience3

My booking from open table wasn’t on the system at Kyoto, however they still managed to host us

Aqua Kyoto
Responded on April 24, 2021

Thank you for five stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are looking forward to welcoming you soon!

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RR
RommelR
London
1 review
Dined on April 22, 2021
Overall4food4service4ambience5

We had great fun at the rooftop bar and restaurant. Great food and nice view from the top

Aqua Kyoto
Responded on April 28, 2021

Thank you for fantastic rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are looking forward to welcoming you soon!

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OT
vipOpenTable Diner
London
3 reviews
Dined on April 22, 2021
Overall4food3service5ambience4

Great terrace. Sushi was good but not mind-blowing

Aqua Kyoto
Responded on April 24, 2021

Thank you for fourstars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences, so we can learn from them. We are looking forward to welcoming you soon, perhaps in our Spanish restaurant Aqua Nueva!

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OT
OpenTable Diner
London
4 reviews
Dined on April 20, 2021
Overall5food5service4ambience4

Very great evening!

Aqua Kyoto
Responded on April 24, 2021

Thank you for four stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences, so we can learn from them. We are looking forward to welcoming you soon, perhaps in our Spanish restaurant Aqua Nueva!

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EO
EbunO
London
1 review
Dined on April 18, 2021
Overall5food5service5ambience5

Great food and ambience! Would definitely recommend and go again

Aqua Kyoto
Responded on April 21, 2021

Thank you for five stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are looking forward to welcoming you soon!

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J
Jacs89
London
1 review
Dined on April 16, 2021
Overall5food4service5ambience5

The first hospitable place we’ve been with the new outdoor seating rule. Just great service and made for a lovely evening.

Aqua Kyoto
Responded on April 19, 2021

Thank you very much for this amazing review. I am extremely delighted that you enjoyed the sevice and the venue, and that we made a memorable impression on your overall experience. I will definitely share your fantastic feedback with the team. On your next visit, we'd love to welcome you in Aqua Nueva to experience our Spanish Tapas cuisine.

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j
joannas
London
1 review
Dined on April 16, 2021
Overall5food4service5ambience5

We were party celebrating birthday. The seating on the terrace was lovely, nice atmosphere. Food was very tasty and arriving without delay, delicious sushi. It took a little longer to place our order but terrace was full. Service was attentive and staff was very friendly and professional. Would definitely recommend.

Aqua Kyoto
Responded on April 19, 2021

Thank you very much for this amazing review. I am extremely delighted that you enjoyed the food and the venue, and that we made a memorable impression on your overall experience. I will definitely share your fantastic feedback with the team. On your next visit, we'd love to welcome you in Aqua Nueva to experience our Spanish Tapas cuisine.

Report
OT
OpenTable Diner
London
1 review
Dined on April 12, 2021
Overall1food2service1ambience1

It could be a perfect first post-lockdown dine-out at @ BUT

At first, part of the dishes was not available for some reason. And, of course, those we wanted to order.

Then the waiter forgot part of the dishes we order. After we were waiting for almost an hour, we asked where was that. The waiter left to check, then came back and asked what we have ordered. I wanted to ask for the bill that second and to leave. But my friends wanted that dishes, and we stayed.

In the end, they put two positions in the bill, which we haven’t ordered.

Last, but not least: it was announced that the place was fully ready for any weather. I want to remind, that even the weather was quite nice, it was still 9 degrees outside. So, there were neither heaters nor blankets and, obviously, around 7 pm it started to freeze.

We had to pay more than £40 each for that kind of experience which wasn’t the one I expected for that price. And don’t care it was the first day you operated after the lockdown. When you position yourself as a high-level, innovative & contemporary restaurant with a unique experience — you have to perform at your best wherever it’s snow, rain or the first day after the 4-month lockdown.

Honestly, I don’t have to care about any of it. I don’t pay to be sorry or supportive for your new staff who can’t remember all the menu or any other issues you might have due to the current situation. I pay to be satisfied. And unfortunately, I completely was not.

Aqua Kyoto
Responded on April 19, 2021

Thank you for taking the time to write a review. Your feedback is very important to us, it is the way we can improve. We are deeply sorry to hear that you did not have a good experience with us, this are not our standards we usually deliver and many error occurred on the day. I've passed on your feedback to our senior management team on this so that we can continue to improve in the service and experiences we offer our guests. Please accept our apologies on behalf of all Aqua London Team

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JJ
JimJones
Wales
4 reviews
Dined on December 14, 2020
Overall5food5service5ambience5

We had the set menu and it was gorgeous 👍

Aqua Kyoto
Responded on April 19, 2021

Thank you for your five stars rating! We really appreciate the support! Looking forward to welcoming you again soon!

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OT
OpenTable Diner
London
1 review
Dined on December 9, 2020
Overall5food5service5ambience2

5 stars for food and service but ambience need an improvement .

Aqua Kyoto
Responded on December 13, 2020

hank you for taking the time to rate our restaurant. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are looking forward to welcoming you back soon!

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OT
vipOpenTable Diner
London
7 reviews
Dined on December 7, 2020
Overall3food5service2ambience2

Visited for my partners birthday, we had been before so knew we enjoyed the food. However they failed to do a birthday dessert after me requesting it so was disappointed in this.

Aqua Kyoto
Responded on December 11, 2020

Thank you for taking the time to write a review about our restaurant. Your feedback is very important to us, it is the way we can improve. We are happy to hear that you enjoyed the food and we are very sorry that we did not meet your expectations regarding the birthday plate. I've passed on your feedback to our senior management team on this so that we can continue to improve in the service and experiences we offer our guests. Once again, please accept our apologies.

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Z
Zeeshan
London
20 reviews
Dined on December 3, 2020
Overall4food5service5ambience4

Amazing food, wonderful atmosphere and all-round wonderful service.

Aqua Kyoto
Responded on December 9, 2020

Thank you for taking the time to rate our restaurant. Your wonderful feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are looking forward to welcoming you back soon!

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OT
OpenTable Diner
London
2 reviews
Dined on November 4, 2020
Overall5food5service5ambience5

My partner and I attended the restaurant as part of date night and had a lovely experience. We had the sunset menu which included a cocktail on arrival. All of the food was delicious and more importantly prompt. I have to say it was exceedingly good value for money considering we had a 5 course meal at £39 pp. highly recommend

Aqua Kyoto
Responded on December 1, 2020

Thank you very much for this amazing review. I am extremely delighted that you enjoyed the food and the venue, and that we made a memorable impression on your overall experience. I will definitely share your fantastic feedback with the team. On your next visit, we'd love to welcome you in Aqua Nueva to experience our Spanish Tapas cuisine.

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OT
OpenTable Diner
London
1 review
Dined on November 3, 2020
Overall4food4service3ambience4

Everything was ok except for the waiting between one course and another. We end up waiting approx 45mins after the starters...ok it was a date and this helped us knowing each other better but we also came to enjoy food

Aqua Kyoto
Responded on December 1, 2020

Thank you for taking the time to rate our restaurant. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are looking forward to welcoming you back soon!

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II
IlonaI
London
1 review
Dined on November 1, 2020
Overall5food5service5ambience5

We celebrated my daughter's birthday, delicious food, great service, we will definitely come back 💞💞💞

Aqua Kyoto
Responded on December 1, 2020

Thank you very much for this amazing review. I am extremely delighted that you enjoyed the food and the venue, and that we made a memorable impression on your overall experience. I will definitely share your fantastic feedback with the team. On your next visit, we'd love to welcome you in Aqua Nueva to experience our Spanish Tapas cuisine.

Report
AB
AmirB
London
3 reviews
Dined on October 30, 2020
Overall5food5service5ambience5

I arrived early and was quickly taken to the bar when I was told I could wait while my table was being prepared. When the table was prepared I was then taken over however as I was a late booking the only table available was on bar stools. I asked the waitress if there was any possibility of us being moved to a normal table and she arranged it quickly. The food and service was great.

Aqua Kyoto
Responded on December 1, 2020

Thank you very much for this amazing review. I am extremely delighted that you enjoyed the food and the venue, and that we made a memorable impression on your overall experience. I will definitely share your fantastic feedback with the team. On your next visit, we'd love to welcome you in Aqua Nueva to experience our Spanish Tapas cuisine.

Report
w
ww100
London
8 reviews
Dined on October 27, 2020
Overall3food2service5ambience4

Service is excellent. A bit disappointed with food quality. As part of a meal deal, I should not expect too much.

Aqua Kyoto
Responded on October 31, 2020

Thank you for taking the time to rate our restaurant. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are looking forward to welcoming you back soon!

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FG
FoodieGirl
London
6 reviews
Dined on October 24, 2020
Overall3food4service2ambience4

Went for the weekend brunch. Service started off attentive and well, but as a few more tables trickled in, the service went a little downhill. The table next to us kept having their glasses topped up regularly and often but couldn’t say the same for us. Food was delicious! The only let down was the yo-yo service for such a popular restaurant.

Aqua Kyoto
Responded on October 28, 2020

Thank you for taking the time to write a review about our restaurant. Your feedback is very important to us, it is the way we can improve. We are happy to hear that you enjoyed the food and we are very sorry if the service was not up to standards. I've passed on your feedback to our senior management team on this so that we can continue to improve in the service and experiences we offer our guests. Once again, thank you for taking the time to share your comments.

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M
Mmmmm
Chicago
1 review
Dined on October 23, 2020
Overall5food5service5ambience5

Everything was wonderful! Will definitely be coming back!

Aqua Kyoto
Responded on October 28, 2020

Thank you for five stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are very happy to hear that you had a great time with us! We look forward to welcoming you, perhaps to our Spanish Restaurant, Aqua Nueva for some delicious Tapas!

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AA
vipAAS2013
London
17 reviews
Dined on October 22, 2020
Overall5food5service5ambience4

We had the Sunset menu, which had really good choices for vegetarians and pescatarians. Along with the sushi at the beginning, there were about 4 courses in all. They did forget to serve me the rice with my main dish but as I was having an additional sides and I was quite full by that point, it was fine. Each course was amazing, absolutely loved the sushi. The vegetarian options, which my husband had were really good too, he was very pleased with the quality and quantity of food, and as we both love Japanense food, was a great choice!

Aqua Kyoto
Responded on October 28, 2020

Thank you very much for this amazing review. I am extremely delighted that you enjoyed the food and the venue, and that we made a memorable impression on your overall experience. I will definitely share your fantastic feedback with him and the team. On your next visit, we'd love to welcome you in Aqua Nueva to experience our Spanish Tapas cuisine.

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AQ
AdeelQ
London
1 review
Dined on October 17, 2020
Overall5food5service5ambience5

Lovey food lovely atmosphere and great staff :) most definitely will visit again to sample full menus as attended for a weekend brunch event

Aqua Kyoto
Responded on October 28, 2020

Thank you very much for this amazing review. I am extremely delighted that you enjoyed the food and the venue, and that we made a memorable impression on your overall experience. I will definitely share your fantastic feedback with him and the team. On your next visit, we'd love to welcome you in Aqua Nueva to experience our Spanish Tapas cuisine.

Report
OT
OpenTable Diner
London
3 reviews
Dined on October 16, 2020
Overall2food3service1ambience5

Service was shocking. If it were a cheap restaurant I would have been unhappy with the service but at that price point it was nearly criminal. Ingredients very good but never the hot food was cold.

Aqua Kyoto
Responded on October 28, 2020

Thank you for sharing details of your experience with us. We are sorry to hear that we did not meet your expectations and that the service was not up to standards. It's very important for us to hear from guests about their experiences whether it was good or needs improvement. I've passed on your feedback to our senior management team on this so that we can continue to improve in the service and experiences we offer our guests. Once again, thank you for taking the time to share your comments.

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ZM
vipZaibaM
London
15 reviews
Dined on October 15, 2020
Overall4food4service5ambience4

Great night out, we had the sunset menu, good value for money. Wine list was great and ambience stunning! Excellent service from our waitress. Would definitely come back!

Aqua Kyoto
Responded on October 28, 2020

Thank you for your awesome rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are very happy to read that you enjoyed our food, service and atmosphere. We look forward to welcoming you, perhaps to our Spanish Restaurant, Aqua Nueva for some delicious Tapas!

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OT
OpenTable Diner
London
5 reviews
Dined on October 14, 2020
Overall5food5service5ambience5

Fantastic place, highly recommended

Aqua Kyoto
Responded on October 28, 2020

Thank you for five stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We look forward to welcoming you, perhaps to our Spanish Restaurant, Aqua Nueva for some delicious Tapas!

Report
OT
OpenTable Diner
London
1 review
Dined on October 13, 2020
Overall5food5service5ambience5

great best food ever

Aqua Kyoto
Responded on October 17, 2020

Thank you for five stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We look forward to welcoming you

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OT
OpenTable Diner
Leicestershire
2 reviews
Dined on October 8, 2020
Overall5food5service5ambience5

My friend and I had the sunset menu for £29 which was great value. The food was delicious and service was excellent.

Aqua Kyoto
Responded on October 13, 2020

Thank you for your kind words. Taking the time to write such a positive review is very motivational for our team and is very much appreciated.

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AB
AmeliaB
London
2 reviews
Dined on October 6, 2020
Overall5food5service5ambience5

Fave Japanese restaurant in central

Aqua Kyoto
Responded on October 28, 2020

Thank you very much for this amazing review. I am extremely delighted that you enjoyed the food and the venue, and that we made a memorable impression on your overall experience. I will definitely share your fantastic feedback with him and the team. On your next visit, we'd love to welcome you in Aqua Nueva to experience our Spanish Tapas cuisine.

Report
LD
LondonDiner
New York Area
7 reviews
Dined on October 2, 2020
Overall3food5service2ambience4

Great food and ambiance. Pity about the service.

We ordered the tasting menu with wine/sake pairing. Waiters don't watch (know?) what they are bringing you. One sake arrived full course before the right pairing, so when we progressed to that course we were empty. We were three people---but the waiter didn't realize when she brought a plate for the three off us with just two scallops that it's wrong. LOL. Wonder if other plates were off and delivered for two while paying for three, also?

Make sure to ask for water re-fills along the way because they don't notice without prompting once it's empty.

Too bad, but for £125/person you'd expect MUCH better service, wouldn't you?!

Aqua Kyoto
Responded on October 7, 2020

Thank you for rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are sorry to read that the service was not up to standards therefore all your comments have been passed onto our General Manager, who is now looking into all your raised points. Thank you once again and please accept our apologies.

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WW
vipWilliamW
Gloucestershire
5 reviews
Dined on September 30, 2020
Overall4food4service4ambience3

Good atmosphere, good service but smokers were going in and out of the door next to our table even though the balcony was cordoned off due to bad weather

Aqua Kyoto
Responded on October 7, 2020

Thank you for four stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We look forward to welcoming you again, perhaps in our Spanish restaurant, Aqua Nueva for some delicious tapas!

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OT
OpenTable Diner
London
1 review
Dined on September 29, 2020
Overall5food5service5ambience5

Anniversary

Aqua Kyoto
Responded on October 7, 2020

Thank you so much for your support! Looking forward to welcoming you again in the future!

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OT
OpenTable Diner
London
5 reviews
Dined on September 29, 2020
Overall4food3service4ambience4

I enjoyed the atmosphere in the restaurant. Persona was nice but busy as all spaces were occupied. Roof top bar was breathtaking. We ordered special menu and I really enjoyed only main dish from there. Starter:sushi with boiled beetroot and desert ice cream mochi were more than plain.

Aqua Kyoto
Responded on October 7, 2020

Thank you for four stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We look forward to welcoming you again, perhaps in our Spanish restaurant, Aqua Nueva for some delicious tapas!

Report
SG
SharazG
London
9 reviews
Dined on September 26, 2020
Overall4food5service4ambience4

Cool surroundings, excellent food, but noisy. The staff are not as attentive as you might expect given the prices.

Aqua Kyoto
Responded on October 7, 2020

Thank you for four stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are sorry to read that the service was not up to standards therefore all your comments have been passed onto our General Manager, who is now looking into all your raised points.

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X
vipXxxxx
London
7 reviews
Dined on September 26, 2020
Overall1food1service3ambience1

Good if you are looking for a bottomless Prosecco lunch (if that’s your kind of thing). Otherwise I can’t think of a single reason to return to this restaurant.

Aqua Kyoto
Responded on October 7, 2020

Thank you for your taking the time to rate us. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are sorry we did not deliver the experience that was expected, all your comments has been passed to our General Manager who is looking into this in detail. Thank you and please accept our apologies

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FAQs

Aqua Kyoto offers takeout which you can order by calling the restaurant at 020 7478 0540.

Aqua Kyoto is rated 4.3 stars by 571 OpenTable diners.

Aqua Kyoto does offer gift cards which you can purchase here https://aquakyoto.co.uk/giftvouchers.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.