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  • West End Bistro

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West End Bistro

West End Bistro Details

  • Dining Style: Casual Dining
  • Website: http://westendchagrin.gamekeepers.com/
  • Phone: (440) 247-3460
  • Hours of Operation:

    Lunch: Tuesday - Saturday:11:30am- 2:30 pm
    Dinner: Tuesday - Thursday 5:00 pm- 9:00pm, Friday & Saturday: 5:00 to 10:00pm

    Sunday Brunch: 11:00am - 3:00pm
    Please Note: During our Winter Hours we are CLOSED MONDAYS
  • Payment Options: AMEX, Discover, MasterCard, Visa
  • Cuisine: American, Tapas / Small Plates
  • Executive Chef: Craig Fitzgerald
  • Dress Code: Casual Dress
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Full Bar, Happy Hour, Non-Smoking Restaurant, Patio/Outdoor Dining, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Takeout, Weekend Brunch, Wine

Getting there

  • Parking: Street Parking
A word from West End Bistro
Led by chef Craig Fitzgerald who cooks from the heart using fresh seasonal ingredients from local and regional markets in an American bistro setting. The West End features starters, apps and small plates at pocketbook pleasing prices. All matched up with a selective, inventive wine and cocktail list. Continued
Foodspotting photos
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Awards voted by OpenTable diners
  • Diners' Choice WinnerOutdoor Dining
Diner Reviews
  • "Because it's in the 'hood and is a great outdoor venue, I would like to recommend this restaurant but am reluctant. The menu was small but workable for most of us. Service was slow; server had to check or guess at how some dishes were prepared; plates remained on the table; dessert never offered; one dish came 10 minutes before the others, was sent back to the kitchen for a re-do and presented later after cooking under the hot lamps. Salads are not included and our two "small sized" dinners, 2 plain-jane side salads and a couple of beverages were over $70, add a tip for unremarkable service (I ca't stiff a server no matter what), and the bill for us was overpriced for the experience."
    Dined on 8/9/2014
  • "This is the type of outdoor restaurant that would be sensational for breakfast...I would refer to the West End Bistro more like an East Side "wanna be" Bistro...falls short of ambience on many levels...more like a backyard picnic arena. Hope this helps..."
    Dined on 8/1/2014
  • "Thanks for a great birthday dinner for the family. It was our first time at the restaurant, but we'll be back."
    Dined on 7/26/2014
  • "We always enjoy this restaurant. Even though there is a limited menu, there are always good choices. We love the pizzas."
    Dined on 7/26/2014
  • "Went to West End Bistro after a horse-drawn Carriage ride (lady bug ranch- fantastic). The outdoor dining was very nicely laid-out and got a nice table for two right against the garden area. Food was fantastic ( I recommend the pasta). There was a small menu but the offerings were a variety. Wine selection, small but very good. Excellent food, good sevice, great ambiance overall a good evening meal in a nice fairly quiet area."
    Dined on 7/25/2014
  • "A very nice setting, and fine for a Summer evening, but very overpriced. Service is slow, and average at best. Salmon was dry, salad was nothing special, wine was overpriced, and for what we paid, can't say we'd rush back anytime soon."
    Dined on 7/12/2014
  • "A very small building with lots and lots of outdoor seating, makes me wonder what they do on a rainy day.. I wound up sitting indoors as all the outdoor spots were taken. Friendly, but very busy waitstaff managed to keep me attended. I had the chopped greek salad and the Papparedelle - competent, but nothing special."
    Dined on 6/21/2014
  • "Great little place to visit for lunch. The trio offers a sampling of things at a great price. Soup was wonderful."
    Dined on 6/18/2014
  • "Very limited menu. All entrees that we have tried have been perfectly prepared and with VERY fresh produce. Pleasant dining atmosphere both inside and on the patio. On the expensive side."
    Dined on 6/6/2014
  • "I took three friends to West End for lunch after previously enjoying dinners here. We had reservations and were seated promptly. Our server had an "attitude", was brisk with us and our food was slow to arrive, then slow to deliver our checks. We all had planned to order the Trio - soup, salad & half sandwich. They were out of the Butternut squash soup & the other choices were French onion and potato leek. Two onion soups?? My salad was just ok, two guests had the chicken salad sandwiches accompanied by a nice fruit salad, the third guest had the trio and reported that they were good. Based on this experience they would probably not choose this venue again."
    Dined on 5/30/2014
  • "Chagrin Falls has a gem of a bistro off of Main Street, the West End Bistro. Enjoyed the dirty martini, the Romaine salad with avocado, blue cheese, red onions and mandarin oranges, and the Beef Wellington with a nice Malbec. Sat on the sidewalk patio and watched the Blossom Fest scene go by. Highly recommend."
    Dined on 5/24/2014
  • "Disappointed; we used to come fairly regularly but had not been there for awhile, and was disappointed on our return. Admittedly it was near 9 pm, but the place was nearly deserted on a saturday night. Service was not particularly warm; the food was ok but not exceptional. Strangely, bread plates on the table but no bread served- I asked and the terse response was "no". Greek salad was small and with nearly flavorless yoghurt dressing; Salmon saltimbocca was overcooked, prosciutto all but non-existent, and served w/o any side starch. So no bread, no side dish, not a great way to plate a meal. My wife had scallops and that was better. I know the outdoor patio is pleasant but the menu and the kitchen has changed for the worse. "
    Dined on 5/10/2014
  • "West End Bistro was Closed For A Private Event on the day of my Open Table reservation. I will no longer rely on Open Table!"
    Dined on 5/5/2014
  • "My husband and I were attending the Chagrin Valley Little Theatre music performance and had dinner before the show. Loved sharing both our appetizer and dinner. It gave us a chance to taste two different dishes without overeating. The salmon was cooked perfectly! We thoroughly enjoyed everything from the wine/beer selection to the view from the second story. "
    Dined on 5/3/2014
  • "Made reservations for a Saturday night, but we decided to sit in the bar instead. The menu is small, but has a good variety. We had the ahi tuna tartare and Brie bowl for starters. Both were excellent. The tuna was served on top of a molded guacamole and served with crisp toast. The Brie was served in a small bread bowl. It was delicious. For dinner we shared the seared scallops, served on top of a roasted corn mixture and a flat bread pizza. This was more than enough for the three of us, as a matter of fact, we barely touched the pizza, although also delicious. Can't wait unti it warms up to sit outside."
    Dined on 4/26/2014
  • "This will be a Sunday breakfast destination and it is right in our neighborhood! Perfect place for great food. Had the Eggs Benedict and it was the best - EVER!"
    Dined on 4/20/2014
  • "Our overall dining experience was wonderful. There was a larger party that was a little loud which made it difficult for us to chat without raising our voices but once they departed the noise level was fine. Food was excellent and our server was attentive and responsive. Would definitely recommend West End for brunch. We all enjoyed ourselves."
    Dined on 4/6/2014
  • "As a regular customer of Gamekeepers, I generally do not venture off to the adjoining West End Bistro. Now that i have tried it, it will be a new regular for me. The food was outstanding. A real pleasure to enjoy. I can't say enough about how wonderful everything was so I will have to stop right here..."
    Dined on 3/29/2014
  • "West End Bistro was at one time a home that has now been converted into a restaurant/bar...except it has not lost the eating at home feel. As you enter, the small bar is to the right and the open kitchen to the left. But just like with home, it's the food that brings you back again and again. The scallops are to die for - my wife refuses to order anything else - salmon wrapped in prosciutto is one of my favorites. The food is always fresh on a relatively brief but adequate menu. A very decent wine list accompanies as well. After a great meal, the wait staff and cooks all ask how everything was as you come downstairs, thank you for coming in and invite you back soon...just like home. We'll be back soon -- as requested."
    Dined on 3/28/2014
  • "My wife & I enjoy coming here. We especially love the "Hanky Pank's" and the Ahi TarTar. It's a nice little place to catch a bite in downtown Chagrin Falls. Their patio out back is great in the summertime to unwind and grab some drinks too."
    Dined on 3/7/2014
  • "Staff was attentive, table was ready for your 7:00 reservation. Prices are high for what you get."
    Dined on 2/22/2014
  • "We had a wonderful dinner at West End Bistro this past Saturday. We were seated in the small downstairs area which was cozy and quiet. Our waiter was great, very prompt. The Sea Bass was cooked perfectly. I tasted my husbands tuna and it was delicious. Will definitely be back."
    Dined on 2/22/2014
  • "place was freezing, and the policy about small plates is ridiculous"
    Dined on 2/7/2014
  • "I've been here 3 times and the first two were great. This time was not- we arrived 10 minutes early for our 7:45 reservation and were not seated until 8:30. The bar area was small and 2 of our guests had to stand and wait. We were sent a small platter for the inconvenience. That was nice. Once we were seated, our waitress was just flat- going along with her job requirements, nothing more, nothing less. I ordered the butternut squash soup (yummy) and the mussles. I usually get the mussels but this time there was FAR too much garlic on it- not balanced at all. I asked for some bread to dip in the juice and hum drum waitress brought me one tiny slice. Odd. Anyway, not the best night there but I will go back for one more try."
    Dined on 2/7/2014
  • "Nothing ultra fancy here...just great food, wine & beer in a comfortable setting. Everyone is happy and friendly...including your fellow patrons who are enjoying the service and food. All are happy to be in from the cold in a place that is so welcoming. While the menu has a lot to choose from, my wife always goes back to the scallops as her favorite."
    Dined on 2/7/2014
  • "despite using open table for my reservation, the restaurant refused to honor the reservation. "Sorry. no such reservation on our books" Odd that they still reported my having kept the reservation..."
    Dined on 1/23/2014
  • "Much to cold to enjoy the dining experience. It may be a century house/building but they need to figure out a way to make it comfortable for the patron. Perhaps some curtains to cover the old drafty windows, perhaps a gas or electric place to make the setting cozy."
    Dined on 1/21/2014
  • "West End is just right. All our meals were excellent and promptly served....salmon saltimbocca, scallops, pappardelle."
    Dined on 1/11/2014
  • "We enjoyed our first time here a month ago and were looking forward to a similar experience. Unfortunately, service was slow to start and just got worse as the dinner progressed. It certainly seemed as if our waitress would have rather been anywhere but waiting on us that night. We seemed like a big inconvenience to her. We are not in a rush to return because of this experience."
    Dined on 1/10/2014
  • "We love West End Bistro. Dishes are unique and love the small/large plate option. Love the hanky panky s and romaine salad with avacodo and mandarin orange for starters. We also had the Beef Wellingtin which was wonderful. It was cooked to perfection, sauce is wonderful. Our favorite dessert is the chocolate moose. Craig ( chef ) does a wonderful job. A must try restaurant with great service and food."
    Dined on 1/4/2014
  • "In the reservations I made on line, I noted that one of our party had a gluten allergy. The waitress obviously did not see that, and had to go and ask others for an answer to every question. In contrast, days earlier at another Cleveland restaurant in the flats, the waitress greeted us with asking who that person was and proceeded to help with everything. Why ask for special issues if the restaurant doesn't take the time to look at that? Otherwise, a nice dining experience."
    Dined on 12/28/2013
  • "We went for drinks and appetizers, appetizers were so good we left wishing we could stay for dinner. Highly recommend the mussels."
    Dined on 12/27/2013
  • "Both meals we had were great, and it was hard to decide because everything in the menu looked delicious. My shrimp and grits were amazing and my husband had the beef Wellington that I sampled as well! We will definitely be back!"
    Dined on 12/20/2013
  • "Great food especially for sharing. Mussels were super. Katie was very attentive."
    Dined on 12/19/2013
  • "We made a reservation in advance, but due to in clement weather the place was empty, so our party of four enjoyed the entire second floor for ourselves with a beautiful window view on the park decorated for Christmas. The food was delicious, the service (Michael) was great. We have been in this place before and always had great time and food. We wood recommend this place to couples with or without kinds and groups up to 6-8 people. Have not been in the bar, but have heard good reviews from our friends."
    Dined on 12/11/2013
  • "This is definitely one of those restaurants that emphasizes quality over quantity. Food was exceptionally flavorful and presented beautifully. Not the place to go if you want those oversize proportions served at some restaurants."
    Dined on 12/6/2013
  • "I've dined at West End Bistro many times before, so I was disappointed when this last visit was fair to poor. It was a very cold day with blowing snow. The dining room was so cold that I had to eat with my coat on. I ordered the Beef Wellington, medium. My steak was overcooked. My server didn't return to the table until dinner was near done. She simply said, "sorry" when I was showed her. No offer to fix it. The dinner menu is so limited that my sister ended up having a pizza which she did not want as a dinner entree. Nevertheless, she did say it was one of the best margherita pizzas she has ever had. My meal was tasty despite being overcooked. The lunch menu is better, in my opinion. My next visit will be for lunch."
    Dined on 11/23/2013
  • "Great place, servixe way better than in tha past. Server was Michael. Need to have Australian/New Zealand Sav Blanc!!"
    Dined on 11/22/2013
  • "I had a great meal and the staff was friendly and attentive. I definitely will return!"
    Dined on 11/16/2013
  • "We love this restaurant. The food is consistently great. They could expand their menu a bit."
    Dined on 11/16/2013