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Q at the Empress interior  - Q at The Empress - The Fairmont Empress Hotel, Victoria, BC

Q at The Empress - The Fairmont Empress Hotel

4.4 (681)
CAN$51 and over
Northwest
721 Government Street, Victoria, BC V8W 1W5

Make a reservation

A photo of Q at The Empress - The Fairmont Empress Hotel restaurant

Q at The Empress - The Fairmont Empress Hotel

4.4
CAN$51 and over
Northwest
Victoria

Make a reservation

2 people
7:00 PM
Booked 26 times today

About this restaurant

  • Good for special occasions
  • Charming
  • Fancy
Q at the Empress brings you a dining experience shaped by the sea, the season, and the singular character of place. A refined raw bar and signature dishes celebrate the abundance of British Columbia and Vancouver Island’s fields and coastal waters. The menu is pristine, sustainable, and deeply expressive of place, with coveted harbour-views of Victoria’s Inner Harbour. Come and experience a contemporary tribute to tide, terroir, and tradition.

Reservations recommended.

To note, The Veranda does not accept reservations

Dining areas

Additional information

  • Dining style
    Elegant Dining
  • Price
    CAN$51 and over
  • Cuisines
    Northwest, Canadian, Seafood
  • Hours of operation
    Bar Daily 11:00 am–12:00 am Dinner Daily 5:30 pm–9:00 pm
  • Phone number
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Isabel Chung
  • Neighborhood
    Victoria
  • Cross street
    Belleville & Goverment Streets
  • Parking details
    Valet or self parking is available in the Fairmont Empress parkade
  • Additional
    Entertainment, Full Bar, Gender Neutral Restroom, Gluten-free Options, Non-Smoking, Vegan, Wheelchair Access

Concierge
AI Beta

Our AI assistant, Concierge, is here to answer your questions about this restaurant.

What 681 people are saying

Q at The Empress - The Fairmont Empress Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.5Food
  • 4.4Service
  • 4.4Ambience
  • 3.9Value

NoiseModerate

Loved For

  • Victoria

    Romantic

Review summary

AI-generated from verified diner reviews
Q at The Empress offers a blend of "amazing experiences" and "excellent food" in a beautiful setting with stunning harbor views. Guests rave about the "superb" service, though some note the renovation has led to a more casual, noisy bar atmosphere. Despite occasional service hiccups, the ambiance and cuisine leave a lasting impression.
681 Reviews
  1. Tom

    Vancouver2 reviews

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server and the chef were excellent. They didn’t just accommodate food sensitivities, they made all our choices work.

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  2. Teresa Gold

    Los Angeles2 reviews

    3.0

    Dined 4 days ago

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    Food was good. Service was rushed. Our food arrived almost at the same time as our bar beverages. So soon that our table wasn’t even set yet with cutlery. Bar order was wrong. Our date night out ended up lasting 50 minutes. Although we had a reservation, we were seated at a high top.

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  3. Laurie Gold

    Cincinnati6 reviews

    5.0

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fabulous dinner in a beautiful hotel- stunning! Service outstanding.

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  4. Kate Gold

    Toronto6 reviews

    2.0

    Dined on July 5, 2026

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 1
    Very underwhelming. We were expecting so much more. It was very average and definitely not what we were expecting. So many things to address starting with the host and it only got worse from there. People need to be treated like guests. Staff at every level were under trained. Customer service training required at every level.

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  5. Elle

    Phoenix1 review

    3.0

    Dined on July 2, 2026

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 5
    Our food and wine were quite good and the views and ambience were excellent. While our server was very kind and polite, the service was genuinely terribly slow. We frequently had no water and had to keep asking for water refills (which sometimes never came). It felt like there was a lack of time management, sense of urgency, and overall organization.

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  6. Neal Gold

    Washington DC61 reviews

    5.0

    Dined on June 30, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Andrew was a great waiter! Food was delicious, especially the lamb two-ways and the dessert. The dining room was lovely, and the ambience enhanced by the musician. Just a great meal in a great hotel in a fabulous city!

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  7. Gerald

    Vancouver2 reviews

    5.0

    Dined on June 29, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The staff at the Q are amazing. Very friendly and accommodating. We loved the new menu, the lamb was outstanding. We really like how they have redesigned the space. My only issue was that the lounge tables and chairs are hard to eat dinner at. Very low, difficult for anyone that is taller than average. Other than the furniture ergonomics it was a great night.

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  8. Daana Gold

    Edmonton5 reviews

    5.0

    Dined on June 27, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Just amazing, totally recommend! Out waitress Manon was outstanding!

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  9. Barbara

    Portland3 reviews

    5.0

    Dined on June 16, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Service and cuisine was excellent. A memorable birthday dinner - staff were so pleasant, welcoming and attentive. Sable fish dinner was outstanding, and so was the Summer Garden dessert.

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  10. grace

    Atlantic Canada2 reviews

    5.0

    Dined on June 14, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was such an amazing experience. The spicy salmon fried rice appi was so good.

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Dining areas

Additional information

  • Dining style
    Elegant Dining
  • Price
    CAN$51 and over
  • Cuisines
    Northwest, Canadian, Seafood
  • Hours of operation
    Bar Daily 11:00 am–12:00 am Dinner Daily 5:30 pm–9:00 pm
  • Phone number
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Isabel Chung
  • Neighborhood
    Victoria
  • Cross street
    Belleville & Goverment Streets
  • Parking details
    Valet or self parking is available in the Fairmont Empress parkade
  • Additional
    Entertainment, Full Bar, Gender Neutral Restroom, Gluten-free Options, Non-Smoking, Vegan, Wheelchair Access

FAQs

Busiest: weekend evenings, holiday nights, special events (New Year’s, Thanksgiving) and conference weeks; Sunday evenings are also popular for prime rib/Sunday roast. Quietest: midweek evenings and earlier dinner seatings or weekday breakfasts tend to be calmer. If you prefer a quieter meal, choose a midweek night or request a quieter table away from the bar and service doors.

Yes, Q at The Empress is a popular choice for a special date night. The dining room is elegant and historic with harbour views, refined Northwest cuisine, thoughtful wine pairings and several guests praising anniversaries and romantic celebrations. Be aware it can be lively (bar music and nearby lounge sometimes raise the noise), and prices are on the high side, so plan for a special-occasion budget and consider an early reservation or a quieter midweek night if you want a more intimate experience.

Family-friendly seating is common, many guests bring family for birthday dinners, graduations and Sunday roasts, but accessibility specifics (wheelchair ramps, designated accessible tables) aren’t listed in the provided information. If you need accessible seating or specific accommodations, call the restaurant ahead so staff can reserve an appropriate table or arrange a private room. For families, an earlier seating or a private room can help avoid bar noise and ensure a smoother experience.

Yes, guests mention enjoying drinks on the veranda with gorgeous harbour views, and the restaurant’s description highlights coveted harbour-views of Victoria’s Inner Harbour. If you’d like outdoor or veranda seating, especially for drinks or a scenic meal, call ahead to request a window or veranda table as availability can change with weather and demand.

For a lively, classic Empress experience go on weekend evenings or during special events, Sunday is especially popular for the prime rib/Sunday roast. For a quieter visit, choose midweek or an earlier dinner seating. Avoid conference weeks, big events and late-night bar hours if you want a low-noise, more intimate meal; guests often recommend reservations for holiday or special-occasion nights when the restaurant fills up.

Smart casual is the stated dress code. Guests typically dress up for special occasions like anniversaries, Sunday roast and holiday dinners, so smart casual attire fits well with the restaurant’s elegant setting and refined dining experience.

Yes, private dining and private party options are offered. Guests frequently use Q for celebrations (birthdays, anniversaries, graduations, and corporate events), and staff have been praised for noting special requests and arranging celebratory touches. Contact the restaurant directly to discuss capacity, menus, and booking details for your private event.

The ambience is refined, historic and classically elegant, fitting the Fairmont Empress setting, with polished service, live acoustic music at times, and thoughtfully presented Northwest cuisine. That said, the room can feel lively: guests frequently mention bar noise, live music, and busy service periods that make it less cozy. Overall it’s a great spot for special occasions or a memorable meal, but if you want quiet conversation request a quieter table or a midweek/early booking.

Yes, guests report dining at Q for holiday meals such as Thanksgiving, Easter and New Year’s Eve, so the restaurant operates for special holiday services and celebrations. Because holiday menus and hours can vary, make a reservation well in advance and confirm any special menus or extended hours for the holiday you plan to attend.

Yes, the restaurant frequently accommodates special requests. Guests report staff noting requests on reservation, providing celebration desserts, and accommodating dietary needs (including gluten-free options). For celebrations, seating preferences, accessibility needs, corkage or specific menu changes, call ahead to confirm details and any fees (some guests mentioned a $55 corkage charge and one instance where it wasn’t explained).

Public information about an official waiting list isn’t provided. Guests frequently recommend booking in advance for weekends, holidays, Sunday roast and special events because the restaurant gets busy; calling ahead is the safest way to check availability or ask about waitlist options on the day you plan to visit.

Portions tend to be on the moderate-to-small side for dinner, many guests note carefully plated, smaller mains that pair well with the restaurant’s refined presentation, and some find the price-to-portion ratio high. Breakfast portions were described as generous by several guests. Side orders are sometimes larger than expected and can be shared. If you prefer a heartier meal, consider adding a side or starter, or choosing dishes like the Sunday prime rib, which guests often praise as satisfying.

The restaurant’s publicly listed hours show the bar open daily from 11:00 am to 12:00 am and dinner service daily from 5:30 pm to 9:00 pm. Guests also report breakfast service during hotel stays, so if you’re planning a morning visit call ahead to confirm breakfast service times or special holiday hours.

Q primarily features an elegant main dining room with views of the Inner Harbour, plus a bar/lounge area and the option to host private parties. Guests mention being seated by windows, the veranda for drinks, or occasionally near service doors or the bar (which can be noisy). If you prefer a window table, veranda seating, or a private dining area for a celebration, request it when you book so staff can accommodate your preference.

Families do dine here and many guests celebrate birthdays and milestones with children in tow, so it can be kid-friendly for older children and teens. There’s no evidence of a dedicated kids’ menu and some guests reported slow timing for child meals (a child’s spaghetti arriving late). If you’re bringing young children, consider an early seating or booking a private room and call ahead to discuss menu flexibility.

Sunday is widely praised, especially for the prime rib/Sunday roast, which several guests called the best they’ve had. If you prefer a quieter experience, midweek evenings are recommended. For a festive or special-occasion atmosphere (e.g., New Year’s, Thanksgiving), reserve ahead as those days can be busy and in high demand.

How FAQ content is generated

  1. Home
  2. Canada
  3. Vancouver / British Columbia
  4. Victoria
  5. Victoria

Make a reservation

A photo of Q at The Empress - The Fairmont Empress Hotel restaurant

Q at The Empress - The Fairmont Empress Hotel

4.4
CAN$51 and over
Northwest
Victoria

Make a reservation

2 people
7:00 PM
Booked 26 times today
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