Caribbean Room at the Pontchartrain Hotel

Caribbean Room at the Pontchartrain Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

1. J

   Jason

   New Orleans15 reviews

   5.0

   Dined on March 11, 2018

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent meal. Last night for the Caribbean Room.
   

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2. A

   Ashsmiles01

   New Orleans10 reviews

   5.0

   Dined on March 11, 2018

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely stunning on all aspects. So sad it was the last night EVER to dine at the notorious Caribbean Room. This iconic legend will be missed
   

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3. OT

   OpenTable Diner

   Los Angeles1 review

   4.0

   Dined on March 8, 2018

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Nice experience
   

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4. S

   Sharon VIP

   Washington DC17 reviews

   5.0

   Dined on March 8, 2018

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Don’t let the menu prices deter you. We’re foodies and even though we have our NOLA favorites, we like to find new places to dine each trip. This place was well worth the visit...the menu selections were great and worked with everyone’s dietary issues/needs, the food was flavorful, portion sizes were spot-on, and the service was superb!
   

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5. G

   Great

   San Diego28 reviews

   4.0

   Dined on February 24, 2018

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Everything was lovely and delicious. I wish the restaurant was in my local area. Service was fabulous. I only have one complaint! The people behind us were so loud. The woman was laughing so loud. OMG. Seriously this was supposed to be a business meal. Please don’t put date couples directly by a business meeting. But it was perfect other than that.
   

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6. g

   gaylea

   New Orleans4 reviews

   2.0

   Dined on February 23, 2018

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   It was a total disappointment. The service was horrible because they did not have enough staff. There were only three other tables and yet the fish was from a box (frozen) and the other items on the list were not very appealing. There were eight of us and not one person was happy with the food service and the awful decor.
   

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7. B

   Babs

   Naples47 reviews

   5.0

   Dined on February 19, 2018

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous food, service, presentation and ambiance!
   

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8. KB

   KatieB

   New Orleans8 reviews

   3.0

   Dined on February 18, 2018

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 5

   The atmosphere and service was outstanding but the price for food portion was a bit ridiculous. I can think of other great restaurants in the city to recommend where you get a little more for your money and still have great service and experience.
   

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9. NO

   NOLAprofessor

   New Orleans25 reviews

   4.0

   Dined on February 17, 2018

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The atmosphere of this restaurant is beautiful, and the service was very attentive. My husband loved the fried oyster appetizer (cooked perfectly), and we both loved our fish entrees, red snapper with mushrooms and shrimp, and pompano en papillote with a creamy crab meat sauce. They were delicious! I wouldn't recommend the short rib ravioli appetizer however. It's 2 ravioli that were hard and dry and filled with very salty meat. They were served in a bowl of broth with a slice of tomato and some kale (also salty), but that wasn't enough to counteract the uncooked pasta. Unfortunately, the dessert was disappointing too. We ordered the warm chocolate pudding cake with chocolate malt ice cream. It was a small and dry, and the teaspoon size bite of ice cream wasn't enough to mitigate the dryness of the pudding cake. It's funny because who would expect a warm pudding cake to be dry? On another note, this restaurant has craft cocktails, and the ones we ordered were excellent.
   

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10. MH

    MariHelen1466

    New Orleans3 reviews

    2.0

    Dined on February 16, 2018

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    Simply awful overall, gone down so much since our last visit, extremely limited menu, and bad , negligent service. The restaurant will close permanently in a few weeks, so they dis not even try. Don’t waste your time and money. You really let it go downhill, Besh restaurant group!
    

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