Stella San Jac

Stella San Jac reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Kendall VIP

   Austin4 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Our server was awful and we had to request another server. She took our drink order, brought us the drinks and took our food order and never came back to check on us not once. She checked on every other table she had around us except our table and had the nerve to bring us our food once the kind hostesses told her we requested a new server and that Logan would be taking over our table. She then brought our food and wanted to follow up with if we needed anything. Girl bye, you could have let Logan bring us our food and not even tried at that point. My scrambled eggs reeked of fish. Not sure if they mixed them on the grill/stove top w/ the salmon or crabs Benedict but I could NOT stomach the smell nor eat them because of how fishy they smelled. The food was subpar. I will not be going back to this place again which is disappointing since they used to be a great brunch spot. Honestly, Logan is the only server over the years who’s been consistently working there. Everyone else is always a new face which speaks volumes about their work environment.
   

   Stella San JacResponded 2 days ago

   Thank you for your feedback. We're truly sorry to hear that your experience didn't meet expectations, especially regarding the service and quality of the food. What you described is not the standard we aim to uphold, and we sincerely regret that this visit left such a poor impression. Your comments about staff consistency and food preparation are being taken seriously and will be shared with our team for immediate review. We’re grateful that Logan provided a positive moment in your experience, and we’ll be sure to pass along your kind words. While we understand your decision, we do hope there’s a chance to welcome you back in the future and provide the level of service and quality you once enjoyed with us.
   

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2. F

   Frances VIP

   Salt Lake City4 reviews

   5.0

   Dined on May 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a terrific lunch with excellent service by Sam;so much so that I returned for lunch again the next day. Yndira was also excellent. The salads fresh and light, yet filling. Ok, the amazing biscuits probably helped! The greeter, whose name escapes me, was so welcoming both times.
   

   Stella San JacResponded 2 days ago

   Thank you so much for your wonderful review! We're thrilled to hear that you had a great lunch experience with us and that our service left a positive impression. It's always a pleasure to know that our fresh and light salads, along with our famous biscuits, hit the spot! We're glad that you enjoyed your second visit and we look forward to welcoming you back soon.
   

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3. C

   Christy

   New York City1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s a lovely restaurant and the servers are so friendly.
   

   Stella San JacResponded on April 27, 2025

   Thanks for the review! We're delighted to hear that you enjoyed your experience at Stella San Jac. It's wonderful to know that our friendly servers added to your positive experience. We strive to provide a memorable dining experience for all our guests, and your kind words are a testament to that. We look forward to welcoming you back soon!
   

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4. D

   Deja VIP

   Las Vegas5 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, excellent food! They have changed their menu since the last time I went but all the new items were just as delicious.
   

   Stella San JacResponded on April 20, 2025

   Hi Deja, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our service, food, and found our new items just as delicious as the ones you remembered. Your kind words truly mean a lot to us. We're always striving to improve and we're glad to know that our changes to our menu didn't disappoint you. We hope to see you again soon for another great experience! Best regards, Stella San Jac Management Team
   

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5. R

   Richard VIP

   Cleveland15 reviews

   5.0

   Dined on April 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Really enjoyed the meal from start to finish. The crab hush puppies were amazing. The wait staff were terrific!
   

   Stella San JacResponded on April 9, 2025

   Thanks for the review, Richard! We're thrilled to hear that you thoroughly enjoyed your meal from start to finish. It's always a pleasure to know that our crab hush puppies hit the spot! We're also glad that our wait staff met your expectations. We strive to provide excellent service and we're glad we hit the mark for you. We appreciate your feedback and look forward to serving you again soon. Best, The Management Team
   

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6. K

   Kathy

   New York City4 reviews

   5.0

   Dined on April 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food. Great service. Flat iron steak was cooked perfectly.
   

   Stella San JacResponded on April 6, 2025

   Thank you for the great review! We’re so glad you enjoyed the food and service, and that the Flat Iron Steak was cooked to your liking. We look forward to welcoming you back soon!
   

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7. A

   Amy VIP

   Detroit1 review

   5.0

   Dined on March 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was very knowledgeable about the menu! The food was absolutely delicious. I had the chicken entree and my husband had the pork chop. He said it was the very best pork chop he’s ever had. The chicken was so tender and flavorful. The deviled eggs and an order of biscuits were delicious as well.
   

   Stella San JacResponded on March 30, 2025

   Thank you for the fantastic review! We’re so glad to hear you enjoyed your meals, and that both the Pan Seared Chicken and Berkshire Pork Chop were hits! It’s great to know the Deviled Eggs and Biscuits also hit the mark. We can’t wait to have you both back!
   

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8. M

   Martha VIP

   Austin8 reviews

   1.0

   Dined on March 22, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had a reservation to eat at Stella San Jac and when we got there, before our reservation time, they said that the reservation system was not talking to their computers and so they could not honor our reservation made through Open Table. Then they said we would have more than an hour wait. So we decided to eat somewhere else that could accommodate.
   

   Stella San JacResponded on March 26, 2025

   Thanks for the feedback, Martha. We're sorry to hear about your experience with the reservation issue and the long wait time. We understand how frustrating it can be when plans don't go as planned. We sincerely apologize for the inconvenience caused. Your feedback is valuable and we'll certainly look into this matter to improve our reservation system and service timings. We hope to have the opportunity to serve you better in the future.
   

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9. G

   Greg VIP

   Nashville12 reviews

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cute place. Friendly hosts. Food was awesome, so filling and delicious. I got the bourbon and biscuits and would do it again
   

   Stella San JacResponded on March 18, 2025

   Thank you for the great feedback! We’re so glad you enjoyed the bourbon and biscuits and had a fantastic experience. We can’t wait to welcome you back for another delicious meal!
   

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10. X

    Xavier

    Houston1 review

    2.0

    Dined on March 13, 2025

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 5

    Service and vibes were good shrimp and grit and avocado toast bad. I spend 103 for some very very average food
    

    Stella San JacResponded on March 14, 2025

    Thank you for your feedback! We're glad to hear you enjoyed the service and ambience. We're sorry to hear that the shrimp and grits and avocado toast didn't meet your expectations. Your comments are valuable, and we’ll take them into consideration as we continue to improve. We hope you’ll give us another chance in the future!
    

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