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Maggiano's - Richmond, Richmond, VA

Maggiano's - Richmond

4.4
4.4
4732 Reviews
$30 and under
Italian
11800 West Broad Street, Richmond, VA 23233

Make a reservation

2 people
7:00 PM
Booked 50 times today

About this restaurant

  • Good for special occasions
  • Good for groups
  • Lively
Join us for lunch or dinner at Maggiano's Short Pump Town Center and savor the rich flavors of Italian-American dishes inspired by Nonna’s traditional recipes. Our Richmond restaurant is known for being inside Short Pump's unique outdoor mall experience and specializing in serving large parties up to 20 people in our main dining room and private event rooms that are perfect for weddings, business meetings, holiday parties, and large family gatherings. Visit us at 11800 West Broad St. or book your reservation today!

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Italian, American
  • Hours of operation
    Mon–Thu 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Sun 11:00 am–9:00 pm
  • Phone number
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Tim Parker
  • Catering
    Not only do we cater great food, we deliver everything you need to serve a great meal, and even set it up for you. All orders are kept hot and ready to serve and include the following: plates, napkins, table covers, wire racks, fuel canisters, and eating & serving utensils. Please call (804) 253-0900 to schedule your delivery.
  • Private party facilities
    Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.
  • Private party contact
    Regional Sales Manager: (804) 253-0910
  • Neighborhood
    Short Pump
  • Parking details
    Our Guests may use valet or park in the public lot.
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine

Private dining

What 4,732 people are saying

Maggiano's - Richmond reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4.3Ambience
  • 4Value

NoiseModerate

Loved For

  • Virginia

    Most Booked

  • Richmond

    Good for groups

  • Richmond

    Most Booked

Review summary

AI-generated from verified diner reviews
Maggiano's in Richmond shines with "spectacular" service and "delicious" food. Guests rave about generous portions and standout dishes like branzino and lasagna. The "amazing" staff, especially servers like Amanda and Ana, consistently deliver an "outstanding" dining experience. While some note higher prices and occasional service delays, overall, it's a "great choice" for memorable meals.

4,732 Reviews
  1. Steven VIP

    Richmond54 reviews

    5.0

    Dined on April 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always excellent food and generous portions. Our Easter supper was delicious and we were very well attended to throughout the meal. Though the restaurant was active it wasn’t frantic in the evening hours. Branzino and lasagna are top notch entrees. We will be back!

    Is this helpful?

  2. Vik

    Richmond1 review

    5.0

    Dined on April 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Food did not disappoint. Big portions, worth splitting. Server was great. Bruschetta and butter cake make for great book ends!

    Is this helpful?

  3. Trevor VIP

    Richmond2 reviews

    3.0

    Dined on April 19, 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 3
    Overall we had a good experience but at first I was worried we were going to have to find dinner for our large party somewhere else. We had a 4pm reservation for 16 and they attempted to seat us around 4:30. When I say "attempted", I mean, they tried to seat us upstairs, which one of the people in our party is legally handicapped and walks with a cane. He could not access the table without walking up a huge flight of stairs. The 3 people working the hostess area was less than empathetic and told us this was it. I'm not sure who stepped in but they accommodated him by seating us downstairs. after that incident, everything was wonderful. Our server was Amanda and she was amazing, def made everything much better.

    Is this helpful?

  4. Kiara

    Richmond3 reviews

    5.0

    Dined on April 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Today me and my family had the pleasure of trying out Maggianos for the first time. The service was spectacular!! Iour waiter was very knowledgeable and kind. Our food came quickly and everything was delicious!! I enjoyed every bit of this experience and will recommend others to dine at Maggianos as well.

    Is this helpful?

  5. ashley

    Western NC1 review

    5.0

    Dined on April 13, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a great lunch with great service at Maggiano's Short Pump location.

    Is this helpful?

  6. Julie

    Richmond27 reviews

    5.0

    Dined on April 12, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Anna was a wonderful server and took such good care of us! Maggianos never fails - we love the service, food and atmosphere. It’s always a great experience! Thank you!

    Is this helpful?

  7. Andrea

    Unspecified1 review

    5.0

    Dined on April 11, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a great time at Maggianos. The amazing Ana was our server, and she was outstanding. We would love to come back again!!!❤️

    Is this helpful?

  8. Catie

    Richmond3 reviews

    5.0

    Dined on March 28, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Our server was so sweet and friendly. She was happy to celebrate my mother in law’s graduation and was knowledgeable and efficient. We don’t often go to chain restaurants because Richmond has so many places to go but Maggiano’s did not disappoint. My food was nothing to write home about but I was satisfied and my guests loved their food. They made some changes and increased prices (who hasn’t) but with their service and consistency in mind, I really can’t complain.

    Is this helpful?

  9. Phil

    Richmond14 reviews

    5.0

    Dined on March 28, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    New to us menu. It was really great. Great evening.

    Is this helpful?

  10. Di

    Richmond4 reviews

    5.0

    Dined on March 26, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was very good and so was the service. We will be back.

    Is this helpful?

FAQs

Maggiano's - Richmond is rated 4.4 stars by 4732 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. Virginia
  4. Richmond
  5. Short Pump

Make a reservation

2 people
7:00 PM
Booked 50 times today
Google Map for Maggiano's - Richmond

11800 West Broad Street, Richmond, VA 23233

Additional information

  • Neighborhood
    Short Pump
  • Hours of operation
    Mon–Thu 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Sun 11:00 am–9:00 pm
  • Price
    $30 and under
  • Cuisines
    Italian, American
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Our Guests may use valet or park in the public lot.
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive chef
    Tim Parker
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine
  • Phone number
  • Catering
    Not only do we cater great food, we deliver everything you need to serve a great meal, and even set it up for you. All orders are kept hot and ready to serve and include the following: plates, napkins, table covers, wire racks, fuel canisters, and eating & serving utensils. Please call (804) 253-0900 to schedule your delivery.
  • Private party facilities
    Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.
  • Private party contact
    Regional Sales Manager: (804) 253-0910
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