Tonga Room & Hurricane Bar - Fairmont San Francisco

Tonga Room & Hurricane Bar - Fairmont San Francisco reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Marvin

   San Francisco1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time there, and we had lots of fun. The food was really good and the drinks were good also. The band was really good too.
   

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2. J

   Jonathan

   San Francisco1 review

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good service, friendly staff, entertaining atmosphere. The only problem was getting someone on the phone to modify my reservation, which I was finally able to do through a helpful hotel operator after several phone calls and getting stuck in a phone menu loop.
   

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3. J

   Jeremy VIP

   Hawaii13 reviews

   5.0

   Dined on May 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   There’s a reason Anthony Bourdain called The Tonga Room ‘The greatest place in the history of the world.’ It’s amazing. The tropical environment, the live entertainment, the food and the drinks are all outstanding. We had a phenomenal experience on 5/2/25. Come here for a time you won’t have anywhere else. You will not be disappointed.
   

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4. T

   Timothy VIP

   Washington DC6 reviews

   5.0

   Dined on May 3, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Absolutely love The Tonga. Great service. Excellent band. Fantastic cocktails. Good food. Truly unique and extremely cool place. The only downside is that it is really overpriced, even by SF standards. However, would I overpay again? In a minute. It’s just too much fun.
   

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5. S

   Shanell

   San Francisco2 reviews

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Love this place but food is mediocre compared to years back. I'll probably skip the food on my next visit.
   

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6. N

   Natasha VIP

   San Francisco5 reviews

   1.0

   Dined on April 26, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 5

   I love the Tonga Room, it’s always been a good time so that’s why we booked our wedding night dinner there. However, it was a horrible experience, our drinks were spilled by someone at another table and no offer was made to have them replaced- they were brand new. My food was delivered 40 mins after everyone else at my table. Our waiter was no where to be found half the night and when my husband was finally able to order another drink, it took over almost an hour to get. He was so upset he left- we were treated so poorly and then the bill arrived, there was no compensation offered for any of the experience. I had to ask to speak to the manger to get some compensation and he did help amend the bill, but to be fair the whole thing should’ve been comped. It was a special night with horrible service and in the end we never to got toast the event or even enjoy our meal. I think our days at the Tonga are done.
   

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7. L

   Lexi

   Phoenix2 reviews

   4.0

   Dined on April 25, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Amazing experience, food quality has gone downhill over the past few years. The “bouncer” is rude and made the beginning of the experience less than ideal. Our server made up for it with amazing service and went over and above!
   

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8. I

   Ingrid VIP

   Greater Boston13 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Thanks to the reviews we read, we knew what to expect. Definitely kitschy and disneyesque, but lots of fun if you’re in the mood for that. Drinks were good and strong as advertised. Food was much better than expected. We knew to avoid the appetizers and ordered tuna poke and the seafood wok. Both were delicious and very generous servings! The live music tended toward a mix heavy on Fleetwood Mac/ Taylor Swift songs and the singer had a great voice. Well worth the $15 cover charge. All in all a great time!
   

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9. J

   Julian

   London1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wonderful restaurant with good food and great atmosphere and live music
   

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10. M

    Mandeep

    San Francisco3 reviews

    5.0

    Dined on April 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Surprised by the decor. Very well done with water lake in the middle and the live music in a boat. The food was good the drinks were good and strong. The drinks were expensive but for one drink good.
    

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