Palm Restaurant - Charlotte - Charlotte, NC

Palm Restaurant - Charlotte

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Address:
6705-B Phillips Place Court
Charlotte, NC 28210

Neighborhood:
SouthPark

Getting there ›
Cuisine:
Steakhouse

Price: $31 to $50

More Details ›

Palm Restaurant - Charlotte Details

Dining Style: Casual Elegant
Website: http://www.thepalm.com/Charlotte
Email: jprofeta@thepalm.com
Phone: (704) 552-7256
Hours of Operation: Lunch: Monday - Friday: 11:30am - 3:00pm; Dinner: Monday - Thursday: 3:00pm - 10:00pm, Friday: 3:00pm - 11:00pm, Saturday: 5:00pm - 11:00pm, Sunday: 5:00pm - 9:00pm
Payment Options: AMEX, Diners Club, Discover, MasterCard, Visa
Cuisine: Steakhouse, Seafood, American
Executive Chef: Colin Johnson
Dress Code: Business Casual
Accepts Walk-Ins: Yes
Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Full Bar, Late Night, Non-Smoking Area, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Smoking Area, Takeout, Wheelchair Access, Wine
Catering: You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.
Private Party Facilities: Our elegant private dining rooms are perfect for every event! Whether it’s a business lunch for 10 or an extravagant dinner for 200, our expert sales manager will see to every detail, leaving you to take the bows. Ask about our Meeting Planner Rewards program. Receive points towards exclusive rewards when you book your event at Palm Restaurant ~ even if you don’t pay for the bill! For more information, please contact our dedicated Sales Manager or submit an online Private Dining Request at www.thepalm.com.
Private Party Contact: Leigh Whicker (704) 552-7450
Special Events & Promotions: There’s always something happening at the Palm! To learn more about our latest specials and events visit http://www.thepalm.com/Specials

Getting there

Cross Street: Fairview
Parking: Valet
Parking Details: Complimentary Valet & Self-parking are both available.

A word from Palm Restaurant - Charlotte

Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service and an atmosphere like nowhere else. Located in Charlotte's SouthPark neighborhood, Palm Restaurant is… a destination along the brick walkways of the upscale Phillips Place shopping center, and lies minutes away from SouthPark mall, another premier retail attraction. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.Continued

Awards voted by OpenTable diners

Diners' Choice WinnerBest Service
Diners' Choice WinnerSteak
Diners' Choice WinnerSpecial Occasion

Diner Reviews

"Our service was just a little slow. We had a great time, great food."
Dined on 2/28/2014
"The whole dining experience was excellent. Food was prepared perfectly, great menu and great service."
Dined on 2/25/2014
"Excellent service and great food. The shrimp cocktail is a meal in itself. The filets are tasty, tender, and cooked exactly to order. The side orders are also excellent and brought to the table in a family style fashion."
Dined on 2/22/2014
"No complaints except for the cost - excellent service, food, wonderful breads, etc. But, man, that's a lot to pay for a steak, although they were fabulous."
Dined on 2/18/2014
"My wife and I had a wonderful meal on a particularly busy night. We were seated right on time. We split a 14oz filet and swordfish. The steak was fantastic/perfectly cooked. Skip the swordfish (overcooked). The service staff was friendly and perfectly timed their check-ins. We did have a table next to us that was obnoxiously loud but no fault of the restaurant."
Dined on 2/15/2014
"Dinner at the Palm is always wonderful. This time our table had 2 steak dishes & 2 fish dishes. All four were perfect and so flavorful. The hashbrown potatoes (new dish for our table) were superb as we took advice of server and had them with additional add ins. Definitely will try those again. The only misstep was that blue cheese was put on the wedge salad when ranch had been asked for. Because the salad was covered with other ingredients that fact wasn't known until the first bite and for those of us who do not eat cheese period, it was not a good thing in lots of ways. This isn't the first restaurant to make that mistake and I should know to always have the dressing taste tested by a dinner mate. Otherwise, pricey but great meal."
Dined on 2/16/2014
"terrific food and service all the way around. It's an expensive place to eat, but we knew this going in."
Dined on 2/16/2014
"The perfect place to take a date for a romantic dinner, such as Valentines Day."
Dined on 2/14/2014
"We visit The Palm a couple of times a year because the food always exceeds expectations, the wait staff is among the best in Charlotte, the management takes an interest in each customer and we leave feeling like we've been pampered. It's well worth the cost and keeps us returning."
Dined on 2/15/2014
"Marshall was our waiter and provided great service. Food was superb as usual. I love it when there are no surprises! Charlie"
Dined on 2/14/2014
"My husband and I went out for dinner on Valentine's Day. I expected this restaurant to be similar to Ruth's Chris or Morton's because of their prices...not so much. We were disappointed by patrons coming in wearing jeans and t-shirts for expensive entree's- perhaps call me old fashion, but when I'm paying that much for a meal, it's because I want it to be special-not just another day out for dinner. We also didn't like some of the food. My husband had crab cakes which were very good (more crab than cake) but my Chilean Seabass was over cooked, not the buttery melt in your mouth I expected, and we had a side of brussels sprouts that came out practically raw. Talk about disappointing! We decided right then and there not come back."
Dined on 2/14/2014
"I chose The Palm to do a business introduction between two parties. Some comments from the group: Best Oysters I've had in a while. Calimari was excellent as well as the recommended wine. Unanimously: Unfortunately, the steak tasted burnt. Medium rare, Medium well, didn't matter...something just seemed off."
Dined on 2/4/2014
"Our waiter, Shane, ruined our meal. He started out fine, but halfway through our dinner, he received another table with an old couple who ordered two bottles of wine and tons of food. He spent the majority of his him waiting on them and ignoring us. When we were through with our meal, we waited 30 minutes on our bill, which we had to ask his helper to bring us since Shane was too busy chit-chatting with the table of old people spending lots of money. We should have gotten the same service and kindness spending $150 as we would spending $500. It was our anniversary and the bad service ruined our meal. Other than that, the food was excellent."
Dined on 2/8/2014
"Its a chain but a good experience none the less. The steaks were correct and tasty. The sides very good. The wine section had options for the foodie and the novice. Service was as expected-prompt and courteous."
Dined on 1/25/2014
"We dined at The Palm Phillips Place on a Thursday night. 9:00 reservation. Food was good. Typical steak house fare.Service started out good then went downhill. It was apparent we were keeping our server. & the kitchen staff later than they wanted to be there. They were yelling back & forth from dining room to kitchen like the restaurant was empty. We felt very rushed. We were the last people but it was only a little after 10:00 when we finished! We were staying at a hotel next door. & went back the next night for a drink after dinner somewhere else. Same deal...almost nobody at the bar except the staff...having beers! Would do Del Frisco next time instead."
Dined on 2/6/2014
"I booked a table at the Palm for my wife's birthday, hoping for a good table with a respectable volume level and great food. While the food and service were very good, the table was horrible. The host sat the two of us in a room surrounded by parties of 6 to 8 people who were very loud. My wife and I couldn't have a conversation across the table due to the noise. We couldn't order our food unless the waitress came over and leaned into our faces just to hear us. We've dined at Palm's in Orlando, and in Vegas, and I have to say that the Charlotte Palm Restaurant is poorly run compared to the others. I was hoping to make this restaurant my go to place for special occasions / romantic diners but after this experience, there is no chance."
Dined on 2/1/2014
"Quite pricey but certainly worth it for special occasions. The food was good if not very good. The wait staff was exceptional!"
Dined on 2/1/2014
"The Palm in located next to the Hampton Inn at Phillips Place ...the perfect location if you are in Charlotte for shopping at the South Park Mall. The food was great and the service was professional and the best anywhere around. We loved the ambiance and the feeling of a real old fashioned New York restaurant right here in the South. We'll be back soon."
Dined on 1/30/2014
"We had a great experience at Palm. The food was excellent and the service was outstanding. It is a pricey meal, but the food and service lived up to the cost. To me, the atmosphere is more geared towards business meetings or small groups of friends. I didn't necessarily find this to be a romantic environment. The bar was packed so we had to cocktail on the outskirts. Made it hard to tell how "hip" the bar scene was. Overall, I would recommend and go to this restaurant again."
Dined on 1/25/2014
"I thought the food was okay and the price was too pricey. There were several groups in there and one group was so darn loud I could not hear the people in my own party. I think the place is too congested. The location and the outside is great. This was my second time at the Palm, and I don't for see myself going back. The service was good, but the food just wasn't worth the price (and I enjoy eating out at very nice restaturants and don't mine paying expensive prices for good food)... I just wan't impress with the food...nothing to brag about."
Dined on 1/26/2014
"It was the first time my husband and I came to The Palm and we had a wonderful experience. The server was very courteous and helped us in a timely manner. The food was delicious. This is a great place for a nice date or a small group gathering. Overall was a great night! Would definitely come again!"
Dined on 1/18/2014
"My fiancé and I had an absolutely wonderful time this past Saturday evening. Not only was the food outstanding, but the waitress, whose name I unfortunately forgot, was wonderful. She was attentive, but not overbearing. She gave suggestions when we asked for them, and she was both friendly and personable. We don't get the opportunity to go to nicer restaurants very often, so the evening was a special treat for us. Thank you so much!"
Dined on 1/18/2014
"This resturant was not as special as I anticipated. The food was really ok but no better than many chain restaurants who charge half as much. It was nice but not outstanding and not worth the $$"
Dined on 1/17/2014
"Food was excellent. The wait staff was attentive, but somewhat annoying."
Dined on 1/15/2014
"We've been dining at the Palm for years and always are guaranteed the best food, friendliest & most professional staff, and most enjoyable time."
Dined on 12/23/2013
"From driving in to driving out...there is not one thing we could say negatively about our evening at The Palm. Food and service were absolutely perfect. It was our first time at The Palm and we really don't know why we had not gone before, as we always try different restaurants. I love a server who "knows" the food and she nailed it on the Chilean Sea Bass for me, even suggesting the prep method. My husband had a veal entree that he enjoyed. I tasted my husband's garden vegetable soup..an explosian of wonderful flavor from a comfort food that we make quite often at home. (must figure out some of their spices/flavor additions to enhance our version!) All in all, it was a perfect evening at The Palm."
Dined on 1/4/2014
"our server was excellent on our 14th anniversary dinner."
Dined on 12/31/2013
"Everything about our meal and wait staff was excellent. We requested a booth on our open table reservation and we were seated in a very nice booth. We had lobster which was perfection and they had clam chowder as the special soup also excellent. A very enjoyable evening with my husband."
Dined on 1/3/2014
"The Palm has fantastic steak and lobster, however, way overpriced. Dinner for two was over $200 with just two glasses of wine. They advertised king crab legs and come to find they never had them and blamed some new person. Needless to say, very disappointed. But service and food was wonderful. If it wasn't so expensive, would have dinner there more often"
Dined on 1/3/2014
"The dining experience was impacted by the New Years Eve holiday. Ordinarily, Palm is excellent. On this busy night, we waited about 20 minutes beyond our reservation time even though we were dining at the fairly early hour of 7:30PM. When seated, service suffered from the volume of business. Additional butter requested never arrived. The red wine special, a Rioja, was unavailable. My steak arrived over done but because our server did not check on us, I decided to proceed with the meal. While I look forward to returning to Palm, I will not be back for a major holiday."
Dined on 12/31/2013
"Two things my steak needed more seasoning and the prices for food and wine are very expensive compared to other restaurants in the area. Eg At the bar my glass of wine was $9.00 and my wife's glass of wine was $ 11.00 and at the table they were $ 16.50 ea"
Dined on 12/31/2013
"Because it was a very busy NY' eve this is not likely a fair assessment for the normal activities at the Palm. The earliest reservation we could get was 9:30. The Palm is obviously a favoutite of the locals and it was packed. We waited at the very busy bar for nearly an hour as we got missed on the call to table list. No paging system. Once we asked we were seated within 5 minutes - next to a very noisy large group who had neen at the bar longer than us. There were other tables in another room we didn't realize were there that would have been quiter. Wonderful service after that. Good food, but portions overwhelming. I think it would be a great spot on any other night. Nice ambiance, friendly staff."
Dined on 12/31/2013
"Love The Palm. It was New Years Eve so service was very good but not excellent. We arrived at 7:00 and they Were already out of Prime Rib....should have planned better for this type of night. Last year they had a big special This year no special. Overall The Palm is an excellent restaurant."
Dined on 12/31/2013
"I used to love this place but my last two lunch visits have been disappointments. Both of our entrées were way overcooked and wine is heavily marked up. Service is still really great while seated but no one greets you when you walk in and no one is there to answer the phone. If I ever return, it will be for the bar menu only."
Dined on 12/30/2013
"Great, great, great. Never disappoints. Ask for Joanna as a server, she is the best of the best."
Dined on 12/28/2013
"My steak was surprisingly unflavorful. Compared with the other top end steak chains/restaurants in Charlotte, I would put The Palm at the bottom of the list. I hadn't been to the Palm in a while but my son chose it for his birthday. We both agreed that the steaks were bland and prefer the other fine dining steak houses. The service was good and the ambience as expected (also good), but the steaks just aren't that good."
Dined on 12/27/2013
"It was a chilly evening, but we felt like going out with our doggies for a festive holiday meal on the Palm's enclosed patio. We were the only ones sitting there, but our excellent server Chris Autry made sure the heat lamps were working & that we were as "toasty" as the folks dining inside.We had the pleasure of meeting the charming gentleman (also a server there) who did their gorgeous holiday decor, and Mgr, Joey came by as usual to greet us. Also had a nice chat with server Haziz. Dinner was deliciously prepared. The only issue we have with the Palm is that we feel the wine and beer pricing is a bit outrageous. My husband's 2 microbrews came to around $22 & my 9 oz. pour of white burgundy was over $20 - hard to justify in our book!"
Dined on 12/27/2013
"the food, service and ambiance were as excepted and enjoyed."
Dined on 12/26/2013
"It is difficult to make the day after Christmas better than Christmas Day, but the Palm managed to do just that. Prompt service, special accomodations with appetizer and main portions, and beautiful presentation of excellent food made this evening's dining experience one of our best. One of the things we appreciated about the Palm was the low noise level. We frequently dine in nice restaurants that make holding a conversation difficult, reducing the enjoyment factor by half. The well-trained staff knew exactly when to appear and disappear so that we could fully enjoy the meal and each other's company. Thank you, Palm, for making the 26th such a special night for us both!"
Dined on 12/26/2013
"There is nothing more to say about the Palm; the food, the elegant and classy atmosphere and its incredible service except outstanding -- fit for a King and Queen. If you are looking for the ultimate experience in fine dining in Charlotte, NC with incredible steak and lobster and remarkable service then look no further--the Palm has it all. The rich and flavorful 24 oz. bone in rib-eye and the most succulent Maine Lobster that you'll ever melt in your mouth along with their delicious, mouth watering, mountainous sized desserts are simply to "Die For"! The portions are very generous. So go hungry or be prepared to take some home! And when it comes to the best service...all we can say is be sure to ask for Shane and Morgan!"
Dined on 12/24/2013

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