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Palm Restaurant - Charlotte
Palm Restaurant - Charlotte

Palm Restaurant - Charlotte Details

  • Dining Style: Casual Elegant
  • Website: http://www.thepalm.com/Charlotte
  • Phone: (704) 552-7256
  • Hours of Operation: Lunch: Monday - Friday: 11:30am - 3:00pm; Dinner: Monday - Thursday: 3:00pm - 10:00pm, Friday: 3:00pm - 11:00pm, Saturday: 5:00pm - 11:00pm, Sunday: 5:00pm - 9:00pm
  • Payment Options: AMEX, Diners Club, Discover, MasterCard, Visa
  • Cuisine: Steakhouse, Seafood, American
  • Executive Chef: Colin Johnson
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Full Bar, Late Night, Non-Smoking Area, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Smoking Area, Takeout, Wheelchair Access, Wine
  • Catering: You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.
  • Private Party Facilities: Our elegant private dining rooms are perfect for every event! Whether it’s a business lunch for 10 or an extravagant dinner for 200, our expert sales manager will see to every detail, leaving you to take the bows. Ask about our Meeting Planner Rewards program. Receive points towards exclusive rewards when you book your event at Palm Restaurant ~ even if you don’t pay for the bill! For more information, please contact our dedicated Sales Manager or submit an online Private Dining Request at www.thepalm.com.
  • Private Party Contact: Leigh Whicker (704) 552-7450
  • Special Events & Promotions: There’s always something happening at the Palm! To learn more about our latest specials and events visit http://www.thepalm.com/Specials

Getting there

  • Cross Street: Fairview
  • Parking: Valet
  • Parking Details: Complimentary Valet & Self-parking are both available.
A word from Palm Restaurant - Charlotte
Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service and an atmosphere like nowhere else. Located in Charlotte's SouthPark neighborhood, Palm Restaurant is… a destination along the brick walkways of the upscale Phillips Place shopping center, and lies minutes away from SouthPark mall, another premier retail attraction. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.Continued
Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Service
  • Diners' Choice WinnerSteak
  • Diners' Choice WinnerSpecial Occasion
Diner Reviews
  • "The Palm Charlotte never disappoints. Joey and the staff there are real pros. Great bar, patio, etc...but front to back service is what separates Palm from other Charlotte competitors....and predictably great food!"
    Dined on 7/22/2014
  • "4lbs lobster speical was not 4 lbs not worth 99.00$ made reservation for anniversary did not reconize the ocation."
    Dined on 7/19/2014
  • "All 4 of our party ordered the pecails surf and turf, a filet minion with 3 ozs of lobster on top. My husbands filet was overcooked, mine was fine and so were the others but the three ozs of lobster was a joke. It MAY have been 3 ozs but it obviously was what was l;eft over after they sold the lobster tail and big claws. It was not good. The side of triple cheese potatoes were good but so rich you could hardly eat it. The ceasar salad and mixed salads were good, the bread was good but for the money, the food is overated and way overpriced."
    Dined on 7/12/2014
  • "The lobster special is outstanding. Great deal, although not cheap, but worth the money. Our server, Shane, took excellent care of us. We always enjoy dining here."
    Dined on 7/12/2014
  • "We celebrated 3 July birthdays by coming for the lobster special. We chose a 6 lb lobster and it certainly was enough to feed 3, however, at that size, maybe it was not as tender or sweet as smaller lobsters we have had at The Palm before. Our son-in-law had the 9 oz filet, cooked medium well and it was perfect. It was so good that even though I prefer mine medium rare, I still thought it delicious. We shared the tomatoe/mozarella salad and the asparagus fritti and ate every bite. For dessert a gigantic piece of chocolate cake easily served 4 of us without overdoing it. We will return this summer for more of the great lobsters and in the winter for the steaks!"
    Dined on 7/12/2014
  • "We were very disappointed in the quality of food. We had to send a steak back because it was over done. It was supposed to be medium rare and it was well done. The lobster was just ok, not as juicy and sweet as it should have been. Their cooking method dries it out a little. We were very disappointed because this is one of our favorite restaurants in Charlotte."
    Dined on 7/11/2014
  • "Matthew who was my waiter was a very accommodating server. He knew how to create a surf and turf for a single diner."
    Dined on 7/11/2014
  • "Amazing Service. Lamb was perfect with their special mint sauce made in house. The only reason for the 4 instead of 5 for food is the wedge salad. They soak the lettuce in a vinegar base dressing that overpowers the rest of the salad. Other than that - the evening of Anniversary Celebration was perfect."
    Dined on 7/9/2014
  • "I was hoping The Palm would be special, but it wasn't to be. Maybe an off night, but the steaks were undercooked and had to be sent back. It came back still undercooked. The lobster was overcooked. The restaurant did make good on the tab, but I don't know if I will give them another chance."
    Dined on 7/5/2014
  • "Visiting Charlotte for my son's 16th birthday. Great choice for a special occasion. Order the 36oz steak for three hungry eaters."
    Dined on 7/4/2014
  • "food is always good and service is wonderful, all the resturants shuold take a lesson for there servers on how to treat there customers."
    Dined on 7/4/2014
  • "Joey is the Palm and the Palm is Joey. If it weren't for him, it just wouldn't be the same dining experience. He makes sure that you feel comfortable being in his restaurant. Then he makes sure that the entire dining experience is perfect. Many places serve a steak. Joey serves a steak experience!"
    Dined on 7/2/2014
  • "The Palm is a well established restaurant in the tradition of an old time steak house. The service is excellent from the time you leave your car with the parking attendant, then be greeted by the hostess, and then served by the attentive service staff and finally by the rapid return of your car. The food is extraordinary. We had the summer special. As an appetizer, I had the lobster bisque - it was superb as usual. My wife had a Cesar salad - also excellent. The main course, a filet topped with lobster was prepared perfectly. As sides we ordered a baked potato & mushrooms. The potato was huge, we cut it in half and each had an ample serving. Capachino & espresso with a shared piece of carrot cake toped off the meal."
    Dined on 6/27/2014
  • "Excellent spot for a meal with friend(s), business associate(s), family, holiday or to celebrate a special occasion - the food and service are excellent, regardless of the occasion or size of the group - the SouthPark location adds to the occasion for locals or visitors --"
    Dined on 6/27/2014
  • "It was freezing inside so we moved outside. There was nothing notable to complain about other than the cigar smoker. Fortunately he left before our food came. Service was a little slow probably because we were one of only two tables outside with customers. Food was good (lobster) with salads, sides and desert but nothing to write home about. Average chain restaurant experience."
    Dined on 6/23/2014
  • "Last year we were at the restaurant twice, the food was supper, the service was top notch. But this year, something has changed, we feel like we were pushed or rushed through the whole dinner. When we really wanted to take our time and enjoy the experience, yet for several times through out the dinner, we were asked "are you done with your salad? Can we take your food away?" when clearly my husband was still eating his salad, while he was enjoying his salad, twice he was asked " Can I take the salad away for you?" twice the guy was reached out to remove his plate while he was eating. We were not very happy about the whole experience, we may or may not go back again. The Lobster is kind of dry, unfortunately."
    Dined on 6/23/2014
  • "FROM THE TIME I MADE MY RESERVATION TILL I PAID MY CHECK WE HAD AN EXTRA GREAT EVENING. FOOD, SERVICE, VALUE ALL EXCEEDED EXPECTATIONS."
    Dined on 6/21/2014
  • "Our server was Matthew M was great be attentive and offering suggestions. We were celebrating my husband birthday and Father's Day the food was terrific. We had the bone-in filet, lobster and the slater."
    Dined on 6/16/2014
  • "Arrived on our reservation time via limo, had to wait at bar for 15 minutes for our table to be ready. 7 drinks, $160. Service was commendable from this point forward, food was delicious and prepared perfectly. The bill was $1300+ had a Great time. Recommend it for special occasions."
    Dined on 6/14/2014
  • "The lobster dinner special was terrific. This is the second year we have taken advantage of this special. Some of the best lobster in Charlotte!"
    Dined on 6/14/2014
  • "Everything from the service to the 5lb. Lobster was fantastic. Its expensive but you get what you pay for."
    Dined on 6/14/2014
  • "The Charlotte Palm is not the same. The last two times that I ordered the Gigi salad they left out four of the ingredients. When I mentioned it to the waiter he brought me a couple slices of avocado. Everything used to be perfect and worth the price. I hope they clean up their act."
    Dined on 6/13/2014
  • "The lobster was perfect, the service attentive, and the doughnuts to die for... The Palm is where you go when you want it right!"
    Dined on 6/12/2014
  • "My wife and I thought the food was good, however it is overpriced. It is my fourth time dinning at the Palm over the past 10 years and we both feel the ambience is laking and always has been laking. Food quality is good, however overpriced. Service was good, slightly patronizing and superficial. We were greeted in a most friendly manner, and when leaving there was no thank you for dining with us, no host present, we just left....this is the level of expeerience we have had in our past 3 previous dining experiences. I only mean this as constructive criticism and hope it helps."
    Dined on 6/10/2014
  • "837 member that is concerned that the steaks are increasingly mediocre. This location in particular didn't dazzle at all"
    Dined on 6/10/2014
  • "Food was okay but certainly not worth the money we paid. The spinach was gritty and not edible. Lobster was good but not exceptional. Service was excellent."
    Dined on 6/8/2014
  • "had a wonderful dinner, food was fantastic, loved the whole experience"
    Dined on 6/6/2014
  • "Overrated. Bad value. Lobster was over cooked and dry. Not the size I ordered. Lost me as a customer. Too many other restaurants to choose from here in Charlotte. It was our 48th wedding anniversary. So disappointing!"
    Dined on 6/5/2014
  • "Another excellent dinner at the Palm in Charlotte. Don't let the sultry weather deter you from electing to dine outside on their covered porch. There are very effective ceiling fans and a canopy to protect you from summer showers--it also enjoys a favorable exposure, so that you are in the shade. Very nice. Very casual. Very French. Oh, and the food was great, as always. Try their excellent cocktails--especially the one with Hendrick's Gin, Basil and Lime juice. Very refreshing. 16 year veteran of the restaurant both here and in Boston, Marshall, will take care of you. Trust me. "
    Dined on 6/4/2014
  • "We enjoy this restaurant. Food is always good. We sat at the bar on a very slow Sunday night."
    Dined on 6/1/2014
  • "The Palm is known to be an upscale, higher-end restaurant, nicely appointed with a certain relaxed elegance and very nice ambiance. As such, our expectations were high, and we were not disappointed! The food was very good, with her filet done to absolute perfection, and my bass exquisitely prepared. Be ready for the usual ultra high priced wine list. I enjoy good wine, and seek out the same. I know it's customary, and some guests "get off" on spending a few hundred on a nice cab, but I still get annoyed to see a mediocre red at three times the price at retail. All in all, a great place!"
    Dined on 5/31/2014
  • "Fine service in a clubby atmosphere. We were seated promptly and given superior service. All members of our party were pleased with the quality of their food and beverages as well as the serving sizes. We would be happy to return to dine on our next visit to the city."
    Dined on 5/31/2014
  • "We love the Palm! The food is always good and the service is exceptional. While it's not cheap, I highly recommend it for a romantic dinner or special occasion. We'll be back!"
    Dined on 5/31/2014
  • "Great place. Went for husband's birthday and they had a card signed by the employees and put a candle in his pie. The food and service are outstanding. Portions are huge and delicious. "
    Dined on 5/30/2014
  • "The Palm never disappoints, & our most recent experience was no exception. The service is unparalleled - always top quality staff. The food is consistently 5 star. I can't recommend Palm highly enough!"
    Dined on 5/27/2014
  • "The table was outside and the service was very good. The entrée was delicious,but only a very small portion was included among the vegetables and sauce. Felt like my dinner experience was very good until I went to the rest room at the end of the meal. There was a very bad odor. It caused me to wonder how clean the kitchen in this restaurant is. I would not dine at this restaurant again."
    Dined on 5/24/2014
  • "The service for dinner excellent. Very attentive but not overbearing. Our meals were delicious! We all four ordered different things. My New York steak had a lot of flavor. Our waitress had some wine selections that were right on. I would highly reccomend. "
    Dined on 5/23/2014
  • "We chose The Palm to done on our honeymoon and could not have been more pleased! Scrumptious food and top of the line service! We will be back!"
    Dined on 5/17/2014
  • "The whole experience was very good over all! Everyone in the group enjoyed it! "
    Dined on 5/17/2014
  • "it's our special occasion go-to. always great food and service. ask for matthew as he is one of their top servers - it makes a difference to have someone who really knows the menu and can make recommendations. beyond the steaks, their marinara is top shelf and the lamb chops are incredible. "
    Dined on 5/11/2014
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Diners' Choice Awards
  • Charlotte Winners
  • Best Service
  • Steak
  • Special Occasion
  • Charlotte Winners
  • Best Service
  • Steak
  • Special Occasion
Learn more ›