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  • Palm Restaurant - Charlotte

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Palm Restaurant - Charlotte
Palm Restaurant - Charlotte

Palm Restaurant - Charlotte Details

  • Dining Style: Casual Elegant
  • Website: http://www.thepalm.com/Charlotte
  • Phone: (704) 552-7256
  • Hours of Operation: Lunch: Monday - Friday: 11:30am - 3:00pm; Dinner: Monday - Thursday: 3:00pm - 10:00pm, Friday: 3:00pm - 11:00pm, Saturday: 5:00pm - 11:00pm, Sunday: 5:00pm - 9:00pm
  • Payment Options: AMEX, Diners Club, Discover, MasterCard, Visa
  • Cuisine: Steakhouse, Seafood, American
  • Executive Chef: Colin Johnson
  • Dress Code: Business Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Full Bar, Late Night, Non-Smoking Area, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Smoking Area, Takeout, Wheelchair Access, Wine
  • Catering: You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.
  • Private Party Facilities: Our elegant private dining rooms are perfect for every event! Whether it’s a business lunch for 10 or an extravagant dinner for 200, our expert sales manager will see to every detail, leaving you to take the bows. Ask about our Meeting Planner Rewards program. Receive points towards exclusive rewards when you book your event at Palm Restaurant ~ even if you don’t pay for the bill! For more information, please contact our dedicated Sales Manager or submit an online Private Dining Request at www.thepalm.com.
  • Private Party Contact: Leigh Whicker (704) 552-7450
  • Special Events & Promotions: There’s always something happening at the Palm! To learn more about our latest specials and events visit http://www.thepalm.com/Specials

Getting there

  • Cross Street: Fairview
  • Parking: Valet
  • Parking Details: Complimentary Valet & Self-parking are both available.
A word from Palm Restaurant - Charlotte
Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service and an atmosphere like nowhere else. Located in Charlotte's SouthPark neighborhood, Palm Restaurant is… a destination along the brick walkways of the upscale Phillips Place shopping center, and lies minutes away from SouthPark mall, another premier retail attraction. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.Continued
Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Service
  • Diners' Choice WinnerSteak
  • Diners' Choice WinnerSpecial Occasion
Diner Reviews
  • "Visiting Charlotte for my son's 16th birthday. Great choice for a special occasion. Order the 36oz steak for three hungry eaters."
    Dined on 7/4/2014
  • "I was hoping The Palm would be special, but it wasn't to be. Maybe an off night, but the steaks were undercooked and had to be sent back. It came back still undercooked. The lobster was overcooked. The restaurant did make good on the tab, but I don't know if I will give them another chance."
    Dined on 7/5/2014
  • "food is always good and service is wonderful, all the resturants shuold take a lesson for there servers on how to treat there customers."
    Dined on 7/4/2014
  • "Joey is the Palm and the Palm is Joey. If it weren't for him, it just wouldn't be the same dining experience. He makes sure that you feel comfortable being in his restaurant. Then he makes sure that the entire dining experience is perfect. Many places serve a steak. Joey serves a steak experience!"
    Dined on 7/2/2014
  • "The Palm is a well established restaurant in the tradition of an old time steak house. The service is excellent from the time you leave your car with the parking attendant, then be greeted by the hostess, and then served by the attentive service staff and finally by the rapid return of your car. The food is extraordinary. We had the summer special. As an appetizer, I had the lobster bisque - it was superb as usual. My wife had a Cesar salad - also excellent. The main course, a filet topped with lobster was prepared perfectly. As sides we ordered a baked potato & mushrooms. The potato was huge, we cut it in half and each had an ample serving. Capachino & espresso with a shared piece of carrot cake toped off the meal."
    Dined on 6/27/2014
  • "Excellent spot for a meal with friend(s), business associate(s), family, holiday or to celebrate a special occasion - the food and service are excellent, regardless of the occasion or size of the group - the SouthPark location adds to the occasion for locals or visitors --"
    Dined on 6/27/2014
  • "Last year we were at the restaurant twice, the food was supper, the service was top notch. But this year, something has changed, we feel like we were pushed or rushed through the whole dinner. When we really wanted to take our time and enjoy the experience, yet for several times through out the dinner, we were asked "are you done with your salad? Can we take your food away?" when clearly my husband was still eating his salad, while he was enjoying his salad, twice he was asked " Can I take the salad away for you?" twice the guy was reached out to remove his plate while he was eating. We were not very happy about the whole experience, we may or may not go back again. The Lobster is kind of dry, unfortunately."
    Dined on 6/23/2014
  • "It was freezing inside so we moved outside. There was nothing notable to complain about other than the cigar smoker. Fortunately he left before our food came. Service was a little slow probably because we were one of only two tables outside with customers. Food was good (lobster) with salads, sides and desert but nothing to write home about. Average chain restaurant experience."
    Dined on 6/23/2014
  • "FROM THE TIME I MADE MY RESERVATION TILL I PAID MY CHECK WE HAD AN EXTRA GREAT EVENING. FOOD, SERVICE, VALUE ALL EXCEEDED EXPECTATIONS."
    Dined on 6/21/2014
  • "Our server was Matthew M was great be attentive and offering suggestions. We were celebrating my husband birthday and Father's Day the food was terrific. We had the bone-in filet, lobster and the slater."
    Dined on 6/16/2014
  • "We enjoy this restaurant. Food is always good. We sat at the bar on a very slow Sunday night."
    Dined on 6/1/2014
  • "Arrived on our reservation time via limo, had to wait at bar for 15 minutes for our table to be ready. 7 drinks, $160. Service was commendable from this point forward, food was delicious and prepared perfectly. The bill was $1300+ had a Great time. Recommend it for special occasions."
    Dined on 6/14/2014
  • "The lobster dinner special was terrific. This is the second year we have taken advantage of this special. Some of the best lobster in Charlotte!"
    Dined on 6/14/2014
  • "The Charlotte Palm is not the same. The last two times that I ordered the Gigi salad they left out four of the ingredients. When I mentioned it to the waiter he brought me a couple slices of avocado. Everything used to be perfect and worth the price. I hope they clean up their act."
    Dined on 6/13/2014
  • "Everything from the service to the 5lb. Lobster was fantastic. Its expensive but you get what you pay for."
    Dined on 6/14/2014
  • "The lobster was perfect, the service attentive, and the doughnuts to die for... The Palm is where you go when you want it right!"
    Dined on 6/12/2014
  • "My wife and I thought the food was good, however it is overpriced. It is my fourth time dinning at the Palm over the past 10 years and we both feel the ambience is laking and always has been laking. Food quality is good, however overpriced. Service was good, slightly patronizing and superficial. We were greeted in a most friendly manner, and when leaving there was no thank you for dining with us, no host present, we just left....this is the level of expeerience we have had in our past 3 previous dining experiences. I only mean this as constructive criticism and hope it helps."
    Dined on 6/10/2014
  • "837 member that is concerned that the steaks are increasingly mediocre. This location in particular didn't dazzle at all"
    Dined on 6/10/2014
  • "Food was okay but certainly not worth the money we paid. The spinach was gritty and not edible. Lobster was good but not exceptional. Service was excellent."
    Dined on 6/8/2014
  • "had a wonderful dinner, food was fantastic, loved the whole experience"
    Dined on 6/6/2014
  • "Another excellent dinner at the Palm in Charlotte. Don't let the sultry weather deter you from electing to dine outside on their covered porch. There are very effective ceiling fans and a canopy to protect you from summer showers--it also enjoys a favorable exposure, so that you are in the shade. Very nice. Very casual. Very French. Oh, and the food was great, as always. Try their excellent cocktails--especially the one with Hendrick's Gin, Basil and Lime juice. Very refreshing. 16 year veteran of the restaurant both here and in Boston, Marshall, will take care of you. Trust me. "
    Dined on 6/4/2014
  • "Overrated. Bad value. Lobster was over cooked and dry. Not the size I ordered. Lost me as a customer. Too many other restaurants to choose from here in Charlotte. It was our 48th wedding anniversary. So disappointing!"
    Dined on 6/5/2014
  • "We love the Palm! The food is always good and the service is exceptional. While it's not cheap, I highly recommend it for a romantic dinner or special occasion. We'll be back!"
    Dined on 5/31/2014
  • "Fine service in a clubby atmosphere. We were seated promptly and given superior service. All members of our party were pleased with the quality of their food and beverages as well as the serving sizes. We would be happy to return to dine on our next visit to the city."
    Dined on 5/31/2014
  • "The Palm is known to be an upscale, higher-end restaurant, nicely appointed with a certain relaxed elegance and very nice ambiance. As such, our expectations were high, and we were not disappointed! The food was very good, with her filet done to absolute perfection, and my bass exquisitely prepared. Be ready for the usual ultra high priced wine list. I enjoy good wine, and seek out the same. I know it's customary, and some guests "get off" on spending a few hundred on a nice cab, but I still get annoyed to see a mediocre red at three times the price at retail. All in all, a great place!"
    Dined on 5/31/2014
  • "Great place. Went for husband's birthday and they had a card signed by the employees and put a candle in his pie. The food and service are outstanding. Portions are huge and delicious. "
    Dined on 5/30/2014
  • "The Palm never disappoints, & our most recent experience was no exception. The service is unparalleled - always top quality staff. The food is consistently 5 star. I can't recommend Palm highly enough!"
    Dined on 5/27/2014
  • "The table was outside and the service was very good. The entrée was delicious,but only a very small portion was included among the vegetables and sauce. Felt like my dinner experience was very good until I went to the rest room at the end of the meal. There was a very bad odor. It caused me to wonder how clean the kitchen in this restaurant is. I would not dine at this restaurant again."
    Dined on 5/24/2014
  • "The service for dinner excellent. Very attentive but not overbearing. Our meals were delicious! We all four ordered different things. My New York steak had a lot of flavor. Our waitress had some wine selections that were right on. I would highly reccomend. "
    Dined on 5/23/2014
  • "We chose The Palm to done on our honeymoon and could not have been more pleased! Scrumptious food and top of the line service! We will be back!"
    Dined on 5/17/2014
  • "The whole experience was very good over all! Everyone in the group enjoyed it! "
    Dined on 5/17/2014
  • "We were in the middle of yet ANOTHER move, and thought we'd go nuts with most of our stuff at a new Charlotte location, only the BIG furniture including our beds still at our last home awaiting the movers. It was POURING out, and I suddenly thought of the Palm's covered patio (doggies go with us), called to see if one could stay dry if seated near the wall, and answer was "absolutely come as you are" (dressed in knock around packing clothes). Staff was their usual professional and very friendly self (our server, Kendra, was delightful!). Neighboring diners joined in on fun & a good time was had by all. Of course the food was great as always, but that evening we were more hungry for the ambience, and we left smiling :-)"
    Dined on 5/10/2014
  • "it's our special occasion go-to. always great food and service. ask for matthew as he is one of their top servers - it makes a difference to have someone who really knows the menu and can make recommendations. beyond the steaks, their marinara is top shelf and the lamb chops are incredible. "
    Dined on 5/11/2014
  • "I am from out of town and have dined at this Palm 3 times. The first two were great. The food arrived to the table not very hot and the side dishes were without much flavor. The brussel sprouts were without any seasoning and the potatoes were not served with the same flavor as past experiences. Maybe it was because they were served only lightly warmed. It was my first disappointing experience there and will go back to give them another chance. But at the prices it was disappointing. "
    Dined on 5/3/2014
  • "Please note that I have never sent back food or wrote a review in my life. For $350 w/tip for two persons i expect more. The Shrimp cocktail and crabmeat cocktail were fine. My steak was cooked rare when i asked for medium so by the time the waiter got it back to me my wife was already finished with her meal. I had asked for steamed broccoli. My quote to the waiter was " please have then steam, steam, and steam some more. it cant be over done". The broccoli crunched it was so raw and cold. I sent that back and it came back burnt on the edges and still hard as a rock. My wifes drinks were so loaded with ice they were done in 3 sips each. Again, I dine in the finest of steakhouses and have NEVER complained until now. We wont return."
    Dined on 5/4/2014
  • "Always a great meal and service. Best chocolate cake"
    Dined on 5/2/2014
  • "The food was truly wonderful but the noise was almost unbearable. My ears were ringing after we left. If I am going to pay for a great meal I want to be able to enjoy it."
    Dined on 5/1/2014
  • "You know what you're getting - above average food and excellent service. We were sat in a side-room more-or-less by ourselves which was unrequested - at times felt like we were forgotten about; however we really weren't. Service was typical - excellent."
    Dined on 3/7/2014
  • "Food is great, service is outstanding every time. I love consistency! "
    Dined on 4/4/2014
  • "Excellent service & excellent food everytime we visit the Palm Restaurant. Lobster & flet mignon are my favorite."
    Dined on 4/20/2014
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Diners' Choice Awards
  • Charlotte Winners
  • Best Service
  • Steak
  • Special Occasion
  • Charlotte Winners
  • Best Service
  • Steak
  • Special Occasion
Learn more ›