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  • Hy's Steak House - Ottawa

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Hy's Steak House - Ottawa
Hy's Steak House - Ottawa

Hy's Steak House - Ottawa Details

  • Dining Style: Casual Elegant
  • Website: http://www.hyssteakhouse.com
  • Email: ottawa@hyssteakhouse.com
  • Phone: (613) 234-4545
  • Hours of Operation: Lunch: Monday - Friday: 11:30am - 2:30pm; Dinner: Monday - Friday: 5:30pm - 10:30pm, Saturday: 5:30pm - 11:00pm Closed Sundays
  • Payment Options: AMEX, MasterCard, Visa
  • Cuisine: Steakhouse, Steak, Seafood
  • Executive Chef: Matthew Illey
  • Dress Code: Smart Casual
  • Accepts Walk-Ins: Yes
  • Additional Details: Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Non-Smoking Restaurant, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

Getting there

  • Cross Street: O'Connor
  • Parking: Public Lot
  • Parking Details: Valet parking is offered in the building Monday - Friday. There is no parking available in the building on weekends. There is metered parking available, as well as an underground public lot one block away.
A word from Hy's Steak House - Ottawa
Hy's is one of Ottawa's oldest and most established restaurants. Filled with dark mahogany and centered around our glass encased charcoal fire pit, we offer a wide variety of menu items, specializing in Canadian Prime beef. Our ambiance is warm and comfortable, providing a great sense of privacy and Victorian charm. Whether you're a party of two or twenty, you will always feel like you're the only ones here.Continued
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Awards voted by OpenTable diners
  • Diners' Choice WinnerBest Overall
  • Diners' Choice WinnerBest Ambiance
  • Diners' Choice WinnerBest Food
Diner Reviews
  • "My husdand said he likes beer, looking for a suggestion, bartender ok beer it is and just gave him a glass. When we were at the table he asked for a refill of the beer but we dont know what kind it was. Server 'asked' the bar and gave him something very different and dark. When we pointed that out we were told the bartender remembers you and this is it.( which it was not). Our server durning dinner didnt seem to care either. I ordered a steak done med. It was well done so I set it aside so the server would see it, however he chose to keep walking past us. We did flag down a lady who was very helpful and got my dinner out to us pretty fast since my husband was almost done his."
    Dined on 4/11/2014
  • "Very slow service, it took an hour and a half to get our steaks. Staff have a poor sense of customer service. The food was dated and bland."
    Dined on 4/5/2014
  • "Average experience including sizing The experience while adequate in other aspects, gave me no reason to return."
    Dined on 4/3/2014
  • "Top notch service, combined with the warm ambiance and great food makes this establishment something to keep coming back to."
    Dined on 4/2/2014
  • "The filet mignon was exceptionnally tasty! Three days after dining at Hy's, I'm still dreaming of eating another filet mignon!"
    Dined on 3/28/2014
  • "Very good evening and service, Wine and food were very good. As a side note I would have liked to have tried the prime rib...but 16oz is a lot to eat at one sitting. I had the ribs and was just the right amount. My wife's meal was seafood and was the right portion size as well. Thanks for the wonderful time we will be back."
    Dined on 3/11/2014
  • "Upon arrival, it was starting out to be a lovely dining experience. We chatted over the wine list for a while and eventually our server arrived. He addressed us very shortly while, leaning against the wall. When he turned to retrieve the cocktail list, we noticed the overwhelming smell of cigarette smoke. Throughout the meal, whenever we were graced with his presence, always leaning against the wall, his menu knowledge was dismal. I was barely allowed to speak long enough to ask a question or place an order before he turned his back. We were not told about the nightly specials and he barely asked, let alone listened, to how we where enjoying our meals. Overall, the great steaks were far outweighed by the rudeness of our server."
    Dined on 3/14/2014
  • "We went to Hy's for the first time because I wanted to have an exceptional night for my anniversary. The environment was nice, very dim. Service was excellent. A few young people were sitting close by and were talking very loud which was disturbing for a romantic night! The meats were very well prepared. It worth it to have this experience, although I may not go back there for the second time as it was very expensive for me!"
    Dined on 3/12/2014
  • "Hy's is not inexpensive. The food, service, ambiance is always of the highest standard, we have been going for many, many years and we have very rarely been disappointed. Since it is on the pricey side, we save it for special occasions and they always come through with a memorable experience."
    Dined on 3/13/2014
  • "An excellent place to take someone special for dinner:)"
    Dined on 3/7/2014
  • "The steakhouse experience, by definition, is supposed to include great steak, great sides, great wine and great service. At any top tier steak house, the food, wine, service and the price are all supposed to be excellent. Friday night at Hy's in Ottawa, I had a very good, bone-in rib eye but it just did not snap with flavor nor did it have the "melt the your mouth tenderness" of a premium steak. Service, wine and price were as expected."
    Dined on 2/28/2014
  • "Great dinner amazing food and staff...Rory...great server ...took care if us famously. Wine change from bar to table but otherwise smooth sailing."
    Dined on 2/21/2014
  • "Stepping into Hy's is like stepping into a time warp, in a good way! The atmosphere/decor has a majestic and sophisticated feel thanks to the wood, the leather, the brass and the white jackets sported by the wait staff. The food is consistently good, although every time I've been, they seem perplexed when I ask for non-dairy substitutes like plain bread/dipping oil instead of garlic toast and olive oil/lemon instead of butter/sour cream for the potato. It's like hesitation, uh, ok... If you're going, get a steak, any one. And consistently, they make it to order. Place isn't cheap by all means, but worth experience. Staff at front desk always warm, welcoming, cheerful. Grab mints on way out! Deelish! They comped birthday dessert- nice touch!"
    Dined on 2/7/2014
  • "Went for ealier valentine and a birthday celebration and staff was amazing and accomodating"
    Dined on 2/7/2014
  • "We ate the best filet mignon and thé service is excellent and the restaurant is very clean even the restroom is a 5*."
    Dined on 2/3/2014
  • "Although it is a bit expensive, I recommend this restaurant to anyone who wants to celebrate a special occasion. Food was excellent, atmosphere and service superb! 5 star rating!"
    Dined on 1/31/2014
  • "Even as everyone feels welcomed, you get a certain sense of the old boys club when you walk in. When one stereotypes a classic steakhouse this is what they imagine, dark woods, plush leather chairs, all that is missing the cigar smoke in the lounge. The service is top notch, where the waiters will go above and beyond to cater to all your needs. The menu is slightly dated, yes I expect certain classics to be available but a seasonal section would enhance the experience. And you never who you might bump into while you are dining here."
    Dined on 1/29/2014
  • "Typical Hy's. Great steak, but expensive. Service was okay."
    Dined on 1/23/2014
  • "Hy's has never disappointed me! My first visit to Hy's was during a cross-country business trip. Hy's across Canada became our chosen restaurant and upon our return, we went to Hy's on Queen Street in Ottawa. That was over 10 years ago! Since then there has been a host of dinner's, lunches, retirement and numerous celebrations! Consistent positive experiences :)"
    Dined on 1/16/2014
  • "Third visit to Hy's, and as expected, outstanding quality dining with great ambience. Staff made special note of our son's 18th birthday with a flaming crème brule, which was a nice touch. Only damper on the evening was a nearby female patron who felt it necessary to spend our entire dining session dispensing profanity at her dining partner in a raised voice. Some monitoring of this by staff without having to be asked would have been reassuring."
    Dined on 12/28/2013
  • "Great restaurant, excellent food, Brad our waiter or server (not really sure what to call him) was excellent, he didn't miss anything best services ever. Our steaks and accompaniments were cooked to perfection with excellent taste. Wine excellent. The ambience was perfect, tables were placed perfectly very quite and private despite a full restaurant. R&J"
    Dined on 12/27/2013
  • "Very nice, quiet ambience that allowed for normal conversation at the table without anyone needing to strain to hear. The service was very good. Our only reservation was that for the price we would have expected top quality steaks and they were only average at best. The restaurant was also out of "tarragon" so was unable to provide a bearnaise sauce which seemed a little strange for a top flight restaurant."
    Dined on 12/21/2013
  • "Hello, We had a fantastic dining experience at Hy's...food and service amazing! Only complaint is that our 8:30 p.m. table was not ready upon arriving 8 minutes late...we had to wait til almost 9 for our table (or later) for what was already a late dinner., which I really haven't experienced before...usually a reservation is a reservation...might want to not overbook... Otherwise fantastic and waiter was great!"
    Dined on 12/21/2013
  • "Great service and excellent food. We definitely recommend this restaurant to our friends. When we arrived our table was not ready,which was fine, and we waited at the bar. Then we actually thought the hostess had forgotten about us; it was about 35 minutes , it would have been nice if she would have kept us a little bit updated on the table status. This was the only hiccup to another wise a beautiful evening , our waiter Rory was fantastic and he really made our evening more romantic; he even moved us to a quiet booth after we were seated . When my husband made the online reservation he mentioned that it was our anniversary and we wanted a romantic table. The staff at HYs used this information to make it a special evening."
    Dined on 12/21/2013
  • "a favourite for good steak and quiet, special dinner for 2"
    Dined on 12/17/2013
  • "I was excited to take my mom and dad, together with my husband for a Hy' experience. Unfortunately, my filet a la Hy's was tough, the mushroom sauce cold."
    Dined on 12/14/2013
  • "not modern but good food and wine. great service.. Salds are amazing , as funny as it sounds!"
    Dined on 12/16/2013
  • "I had not been to Hy's in several years and missed the fine dinning available at this restaurant. This was a 6 year anniversary diner for us and i won't be waiting years before going back. Expect above average pricing but worth the $$ if you can appreciate. Pleasant staff, beautiful decor if you like the old boy's lodge type of place with dark woods, leather upholstery and a very good wine list including ports and fine selection of spirits. I have only 2 issues with this restaurant, 1. horrible parking arrangements as the restaurant does not have onsite parking and no valet service. 2. low light (I'm getting old) and had to use my cell phone flashlight to read the menu's/wine list. but this wont stop me me from going back. Steph"
    Dined on 12/12/2013
  • "I recommend for any occasion. It is very consistent."
    Dined on 12/12/2013
  • "Unfortunately our waiter was not very attentive and friendly. He was always in the rush, did not even offer us the wine list, we had to ask for it. the food was very good, but the waiter's attitude did not make it a memorable evening."
    Dined on 12/7/2013
  • "Our group enjoyed the lunch very much ... We will be going more often."
    Dined on 12/3/2013
  • "The service was excellent at Hys, I found them both professional and personable. My rib eye steak, was, without a doubt, the best steak I've ever had at a restaurant. The decor is very retro and classy. Highly recommend."
    Dined on 11/30/2013
  • "I go to Hy's for special occasions obviously, given the expense, and have never been disappointed. My experience on the weekend was horrific. Waited 40 minutes for table even with a reservation; long wait for food; steaks not cooked properly, taken back to the kitchen, only to be brought back and be told they were cooked as requested; and service curt and cold. Seated near the kitchen (I love spending $40 for a steak and be seated within 10 feet of a busy kitchen), it was clear the servers were annoyed with something and with each other. Sharp comments to each other, pushing, even a brief confrontation. After visiting Hy's for years, I will never go back."
    Dined on 11/23/2013
  • "My wife and I celebrated our 15 years anniversary and Birthdays, this restaurant was the right choice! Food was great and the service was excellent."
    Dined on 11/22/2013
  • "Once again the best dining experience! It was an excellent dinner! My favorite place to dine in Ottawa!"
    Dined on 11/18/2013
  • "Excellent for a business lunch. A bit expensive but ok for a special occasion. Service is excellnt"
    Dined on 11/15/2013
  • "We were a table of four and we had an excellent evening. The server was very efficient and the food delicious. Our group was having fun and laughing and we never felt we were too loud. This could be a good choice for romance if you don't mind a moderate noise level. No music just a talking noise level. I personally like an environment where people are enjoying themselves. I recommend checking the menu and prices on line before making your reservation to see if this is the restaurant for you. After dinner we went to the bar for one drink which was also very comfortable. It's good for those who want a drink and conversation. We will definitely go back."
    Dined on 11/9/2013
  • "The overall experience was excellent but the plate presentation was disappointing. The staff was excellent and very informative. The atmosphere was superb and beautiful. It's romantic with it's décor but every time the waiter showed up the fairy tale ended as there uniforms are butcher outfits. The food was excellent tasting but missing a flair of presentation and all chefs know the 3 rules of their plate. PRESENTATION, Perfectly COOKED and TASTE of excellence. The Hy's is missing the presentation of there meat dishes. You get a choice French fries, baked potato, rice or vegetables (broccoli/ cauliflower) not colorful. We remember the time when Hy's waiters wore Tuxedos"
    Dined on 11/2/2013
  • "This was what one of my guests said at the end of the meal. He was referring to the high quality service and food that we had recently experieced from lunch at Hy's. Consistently high quality service and delicious food."
    Dined on 10/31/2013
  • "Here's what you want to know. The food was great, wine list is extensive, price was reasonable for the combination of ambiance, service, quality and quantity. I will go back. Our server was beyond entertaining. You should try it."
    Dined on 10/19/2013