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Zuma Japanese Restaurant - NY, New York, NY

Zuma Japanese Restaurant - NY

4.6
4.6
1450 Reviews
$50 and over
Japanese
Zuma, the brainchild of award winning co-founder and creator, Rainer Becker, brings its internationally acclaimed style of contemporary Japanese cuisine to midtown, New York.

Serving dishes designed to share and inspired by the informal dining style of izakaya; the three kitchens present authentic yet alluring options, with bold flavors and simple presentation, highlighting quality ingredients.
261 Madison Avenue 10016

Make a reservation

2 people

10:00 PM


Booked 32 times today

Order delivery or takeout

Options

  • Logo image for ChowNow
Private dining

Private dining

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Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Japanese, Sushi, Contemporary Asian

  • Hours of operation

    Lunch Mon–Fri 11:30 am–2:30 pm Dinner Mon–Wed 5:30 pm–10:15 pm Thu–Sat 5:30 pm–10:45 pm

  • Phone number

    (212) 544-9862

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Smart Casual

  • Executive chef

    Daniel No

  • Private party facilities

    Whether celebrating a special occasion with family and friends or hosting a corporate outing, Zuma New York can accommodate all your special event needs.

  • Private party contact

    Private Dining Coordinator: (212) 544-9862 ext. 3

  • Neighborhood

    Midtown East

  • Cross street

    Between E. 38th & E 39th Streets

  • Parking details

    Affiliated Parking LLC<br />B/W Park and Madison on 39th Street

  • Public transit

    Herald Square 34th Street and Grand Central Terminal

  • Entertainment

    our resident dj plays in the bar and lounge monday though to saturday from 7.30pm

  • Additional

    Bar/Lounge, Chef's Table, Cocktails, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Private Room, Vegan, Wheelchair Access, Wine

Popular dishes

What 1,450 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.6Food
  • 4.4Service
  • 4.6Ambience
  • 4Value

NoiseModerate

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Filters

  1. OT

    OpenTable Diner

    San Francisco

    1 review

    vip
    3.0

    1 review

    Dined 4 days ago

    overall3food5service5ambience5
    Hostess was awful at the check in the rest was good…
  2. DX

    DemetriX

    New York Area

    83 reviews

    vip
    1.0

    83 reviews

    Dined on September 27, 2022

    overall1food2service1ambience3
    It's not often when I will write a poor review. I know a lot of people depend on their livelihood's. But must say this visit to Zuma was out of sorts by everyone. From the upstairs bar, to the meal at the sushi bar, it was poorly handled. Service was poor, a salad cam after 3 other dishes, and the portions now seem poor in proportion to the presumed added-value experience and cost. Honestly, this location is at risk for being crossed off of my rotation list.
  3. T

    Tina

    London

    22 reviews

    vip
    3.0

    22 reviews

    Dined on September 23, 2022

    overall3food3service5ambience5
    Zuma is a great restaurant, but food quality goes down lower and lower every time I visit. Design and service are amazing. But food… All the other Zuma restaurants in Hong Kong, London, Dubai, etc are serving amazing food. New York is way behind. Too bad!
  4. OT

    OpenTable Diner

    Mexico City

    1 review

    5.0

    1 review

    Dined on September 23, 2022

    overall5food5service3ambience5
    We where not asigned a actual table. They sat us at the bar even though we had reserved regular seating.
  5. IC

    IanC

    New York Area

    12 reviews

    vip
    3.0

    12 reviews

    Dined on September 20, 2022

    overall3food3service3ambience5
    Another sloppy service experience in a premium New York restaurant. Training starts at the top, completely disorganized & unattentive staff bringing the wrong plates to tables, disappearing for 15 minutes, a 40 minute wait for a Sashimi platter - you are leaving $$$ on the table from diners who were locked up for 2 years and are ready to spend. Manhattan is back, wake up Zuma, you have a gorgeous restaurant but your servers are operating at a "C" standard.
  6. P

    Patty

    New York Area

    7 reviews

    vip
    5.0

    7 reviews

    Dined on September 17, 2022

    overall5food5service5ambience5
    Excellent restaurant for any occasion.. We really enjoy everything 👍
  7. OT

    OpenTable Diner

    Milan

    1 review

    1.0

    1 review

    Dined on September 17, 2022

    overall1food3service3ambience1
    Chiassoso ed affollato , il fattore economico per me non è un problema in un posto del genere ma non è accettabile un tale rumore
  8. NA

    NADZEYAK

    New York Area

    1 review

    vip
    5.0

    1 review

    Dined on September 16, 2022

    overall5food5service5ambience4
    Super lowed
  9. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on September 14, 2022

    overall1food1service1ambience1
    Awful experience
  10. A

    Adam

    Los Angeles

    1 review

    4.0

    1 review

    Dined on September 13, 2022

    overall4food2service3ambience5
    over-rated. food was sub-par. it is a nice setting but the food is mediocre and tasteless. service was also lacking.
  11. PN

    PatNMoe

    San Francisco

    3 reviews

    vip
    1.0

    3 reviews

    Dined on September 11, 2022

    overall1food3service2ambience4
    Took an hour to be seated.
  12. LC

    Love2Cplays

    New York Area

    16 reviews

    vip
    5.0

    16 reviews

    Dined on September 9, 2022

    overall5food5service5ambience5
    Nice atmosphere, upstairs by bar and downstairs in the main dining area. Plenty of wait staff and all helpful. Food was great, especially the sea bass.
  13. OT

    OpenTable Diner

    New York Area

    19 reviews

    vip
    5.0

    19 reviews

    Dined on September 3, 2022

    overall5food5service5ambience5
    No matter what city I eat at Zuma the experience is always amazing. Never anything to complain about. If you haven't been it's a must try
  14. OT

    OpenTable Diner

    Exclusive

    1 review

    2.0

    1 review

    Dined on September 3, 2022

    overall2food4service2ambience3
    We waited for more than 40 minutes for our table
  15. JT

    JureT

    New York Area

    1 review

    5.0

    1 review

    Dined on September 2, 2022

    overall5food5service5ambience5
    We visit Zuma regularly and we love it. It was perfect as always.
  16. TD

    TheDesertFox

    Atlanta

    7 reviews

    vip
    5.0

    7 reviews

    Dined on August 31, 2022

    overall5food5service4ambience4
    Another great meal at Zuma!
  17. OT

    OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on August 27, 2022

    overall3food3service2ambience5
    Server wasn’t attentive. Drinks were good . Food wasn’t of expectations, wanted Bronzino was sold out for the evening settled for the Salmon.
  18. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on August 25, 2022

    overall5food5service5ambience5
    Alfredo was the best server we ever had. We are so happy and can’t wait to come back for more incredible sushi.
  19. BS

    BetsyS

    New York Area

    9 reviews

    4.0

    9 reviews

    Dined on August 24, 2022

    overall4food4service3ambience5
    We sat at the sushi bar and were not addressed by the sushi makers once. The services was erratic. They tried to take drinks and food away before we were done, but when we needed more water or wanted dessert they weren't to be found. Food was very good. Nice atmosphere. Interesting mix of clientele. The black angus steak with shiso chimichurri was excellent
  20. PA

    PAYPei

    New York Area

    13 reviews

    vip
    5.0

    13 reviews

    Dined on August 23, 2022

    overall5food5service5ambience5
    4 or us went for dinner we were first seated upstairs at be lounge. It was very spacious and we had a hard hearing each other through the music. The staff are very friendly and found us a table at the dining area downstairs. The music is particularly loud at the lounge area so make sure to choose well.
  21. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on August 23, 2022

    overall5food5service5ambience5
    Food was impeccable as was the service & the atmosphere is lovely.?
  22. OT

    OpenTable Diner

    New York Area

    6 reviews

    5.0

    6 reviews

    Dined on August 20, 2022

    overall5food4service5ambience5
    Loved it! The ambiance was just right with good music. The presentation on the food was great not to mention the little Sumo dessert (must have). Felt like a true classic NYC restaurant. The drinks were delicious. Service was good. My steak was not cooked how I asked but everything else was great. Overall 10/10, definitely understand how it’s one of NYC’s newest hot spots.
  23. OT

    OpenTable Diner

    Exclusive

    4 reviews

    4.0

    4 reviews

    Dined on August 16, 2022

    overall4food4service4ambience5
    Tolles Ambiente, Service on spot aber mittelprächtig freundlich. Essen teilweise sehr gut, teilweise einfach nur gut. Gerne wieder.
  24. OT

    OpenTable Diner

    Washington DC

    1 review

    4.0

    1 review

    Dined on August 13, 2022

    overall4food3service5ambience5
    Sushi did not taste fresh. Rest of the food was just OK. Nothing really blows your socks off. Ambience is probably the best thing
  25. OT

    OpenTable Diner

    New York Area

    3 reviews

    vip
    4.0

    3 reviews

    Dined on August 11, 2022

    overall4food4service3ambience4
    Waiter kept getting confused and serving the dishes to the wrong person.
  26. F

    Fine

    New York Area

    59 reviews

    5.0

    59 reviews

    Dined on August 10, 2022

    overall5food1service5ambience2
    Unfortunately we were unable to stay. There was no mention of a dress code and one of our party was wearing a pair of long shorts that came just above the knee. We were politely declined service. I looked at the website again and nowhere was their mention of attire. As a result we were disappointed. We were scheduled to go on a night that was extremely hot. We’ve eaten there in the past and have enjoyed the food. The restaurant is quite loud so maybe be prepared for that The food has always been excellent We are likely to go back another time
  27. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on August 9, 2022

    overall5food5service5ambience5
    It was great
  28. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on August 7, 2022

    overall5food5service5ambience5
    Great time
  29. OT

    OpenTable Diner

    Dublin

    2 reviews

    vip
    1.0

    2 reviews

    Dined on August 2, 2022

    overall1food1service1ambience1
    I have eaten at Zuma over 30 times in 7 different locations- this was the worst service, worst food and poorest overall experience I have ever encountered. Initially, we were ignored by the wait staff at the bar when we arrived, on time, for our table because it wasn’t ready. We arrived promptly at 8pm and our first drinks order arrived at 8.45 !!! We had an awful table stuck away in a corner where we could see nothing of the main room. The food and service was haphazard - nobody introduced any of the dishes to us - eg we ordered the chefs sashimi plate - circa 20 pieces which the chef chooses so we have no idea what items will be served. The plate was just dropped on the table with no explanation- there are many more examples but I’m so disappointed it’s not worth mentioning them ….
  30. OT

    OpenTable Diner

    New York Area

    2 reviews

    3.0

    2 reviews

    Dined on July 29, 2022

    overall3food4service1ambience4
    The waiter we had was extremely pushy. Even though a lot of people were there for restaurant week, he kept saying it’s not a lot and we need to add on more things. I understand tip is based on the bill but he was extremely rude about us ordering off the restaurant week menu and I saw him do the same to other tables. The food itself was fine but the waiter was just so pushy and rude that it ruined the experience.
  31. f

    frode

    London

    8 reviews

    vip
    4.0

    8 reviews

    Dined on July 29, 2022

    overall4food5service4ambience5
    A very good place for high end Japanese food. Service a little bit slow at times, but food was great and compared to similar restaurants relatively attractively priced (but still expensive)
  32. K

    Kiki

    New York Area

    4 reviews

    3.0

    4 reviews

    Dined on July 28, 2022

    overall3food3service3ambience3
    It wasn’t bad but expected a lot more in overall experience. When paying these prices should have more than mediocre experience.
  33. OT

    OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on July 24, 2022

    overall4food5service5ambience4
    Birthday celebration
  34. JM

    JeMvaca

    New York Area

    1 review

    5.0

    1 review

    Dined on July 23, 2022

    overall5food5service5ambience5
    Great food and drinks. Service exceptional. If price doesn't matter to you, this is a wonderful restaurant to visit.
  35. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on July 22, 2022

    overall5food5service5ambience5
    All very good the attention the food was amazing and very nice place!!
  36. QE

    QueenEmange

    New York Area

    1 review

    5.0

    1 review

    Dined on July 22, 2022

    overall5food5service4ambience5
    Looking for Japanese? Perfect ambience that reminded me of Japanese style and chill factor, food great (recommend the calamari, black cod, sushi, and Japanese cocktail), and plenty of servers. Overall friendly staff. Upstairs for lounge and noisier vibe, main floor for fine dining.
  37. U

    Umpire

    Phoenix

    21 reviews

    vip
    5.0

    21 reviews

    Dined on July 22, 2022

    overall5food5service5ambience5
    everything was perfect - food, service, ambience.
  38. OT

    OpenTable Diner

    San Diego

    12 reviews

    vip
    5.0

    12 reviews

    Dined on July 22, 2022

    overall5food5service5ambience5
    Great experience
  39. OT

    OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on July 22, 2022

    overall4food4service4ambience5
    Food was pretty good, but not outstanding. Ordered the signature Omakase. There was one dish with squid nigiri that was inedible and felt like chewing plastic. Other than that the food was pretty tasty and the dessert is always extravagant.
  40. OT

    OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on July 21, 2022

    overall5food5service5ambience5
    Come here for nyc restaurant week and the place did not disappoint Beef was tender and black cod was exceptional (though both items have extra charge)

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Zuma Japanese Restaurant - NY does offer delivery in partnership with Chow Now.

Zuma Japanese Restaurant - NY is rated 4.6 stars by 1450 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

10:00 PM


Booked 32 times today

Order delivery or takeout

Options

  • Logo image for ChowNow
Google Map for Zuma Japanese Restaurant - NY

261 Madison Avenue, New York, NY 10016

Additional information

  • Cross street

    Between E. 38th & E 39th Streets

  • Neighborhood

    Midtown East

  • Hours of operation

    Lunch Mon–Fri 11:30 am–2:30 pm Dinner Mon–Wed 5:30 pm–10:15 pm Thu–Sat 5:30 pm–10:45 pm

  • Cuisines

    Japanese, Sushi, Contemporary Asian

  • Dining style

    Casual Elegant

  • Dress code

    Smart Casual

  • Parking details

    Affiliated Parking LLC<br />B/W Park and Madison on 39th Street

  • Public transit

    Herald Square 34th Street and Grand Central Terminal

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Executive chef

    Daniel No

  • Entertainment

    our resident dj plays in the bar and lounge monday though to saturday from 7.30pm

  • Additional

    Bar/Lounge, Chef's Table, Cocktails, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Private Room, Vegan, Wheelchair Access, Wine

  • Phone number

    (212) 544-9862

  • Private party facilities

    Whether celebrating a special occasion with family and friends or hosting a corporate outing, Zuma New York can accommodate all your special event needs.

  • Private party contact

    Private Dining Coordinator: (212) 544-9862 ext. 3

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