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Zuma Japanese Restaurant - NY, New York, NY

Zuma Japanese Restaurant - NY

4.6
4.6
1423 Reviews
$50 and over
Japanese
Zuma, the brainchild of award winning co-founder and creator, Rainer Becker, brings its internationally acclaimed style of contemporary Japanese cuisine to midtown, New York.

Serving dishes designed to share and inspired by the informal dining style of izakaya; the three kitchens present authentic yet alluring options, with bold flavors and simple presentation, highlighting quality ingredients.
261 Madison Avenue 10016

Make a reservation

2 people

7:00 PM


Booked 22 times today
Experiences are available.

Order delivery or takeout

Options

  • Logo image for ChowNow
Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Japanese, Sushi, Contemporary Asian

  • Hours of operation

    Lunch Mon–Fri 11:30 am–2:30 pm Dinner Mon–Wed 5:30 pm–10:15 pm Thu–Sat 5:30 pm–10:45 pm

  • Phone number

    (212) 544-9862

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Smart Casual

  • Executive chef

    Daniel No

  • Private party facilities

    Whether celebrating a special occasion with family and friends or hosting a corporate outing, Zuma New York can accommodate all your special event needs.

  • Private party contact

    Private Dining Coordinator: (212) 544-9862 ext. 3

  • Neighborhood

    Midtown East

  • Cross street

    Between E. 38th & E 39th Streets

  • Parking details

    Affiliated Parking LLC<br />B/W Park and Madison on 39th Street

  • Public transit

    Herald Square 34th Street and Grand Central Terminal

  • Entertainment

    our resident dj plays in the bar and lounge monday though to saturday from 7.30pm

  • Additional

    Bar/Lounge, Chef's Table, Cocktails, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Private Room, Vegan, Wheelchair Access, Wine

Experiences

  • Restaurant week

    Jul 18 - Aug 19, 2022
    Lunch 2 course menu Dinner 3 course menu

Popular dishes

What 1,423 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.6Food
  • 4.4Service
  • 4.6Ambience
  • 4.1Value

NoiseModerate

Sort by

Filters

  1. F

    Fine

    New York Area

    59 reviews

    5.0

    59 reviews

    Dined 3 days ago

    overall5food1service5ambience2
    Unfortunately we were unable to stay. There was no mention of a dress code and one of our party was wearing a pair of long shorts that came just above the knee. We were politely declined service. I looked at the website again and nowhere was their mention of attire. As a result we were disappointed. We were scheduled to go on a night that was extremely hot. We’ve eaten there in the past and have enjoyed the food. The restaurant is quite loud so maybe be prepared for that The food has always been excellent We are likely to go back another time
  2. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5
    It was great
  3. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    Great time
  4. OT

    OpenTable Diner

    Dublin

    2 reviews

    vip
    1.0

    2 reviews

    Dined on August 2, 2022

    overall1food1service1ambience1
    I have eaten at Zuma over 30 times in 7 different locations- this was the worst service, worst food and poorest overall experience I have ever encountered. Initially, we were ignored by the wait staff at the bar when we arrived, on time, for our table because it wasn’t ready. We arrived promptly at 8pm and our first drinks order arrived at 8.45 !!! We had an awful table stuck away in a corner where we could see nothing of the main room. The food and service was haphazard - nobody introduced any of the dishes to us - eg we ordered the chefs sashimi plate - circa 20 pieces which the chef chooses so we have no idea what items will be served. The plate was just dropped on the table with no explanation- there are many more examples but I’m so disappointed it’s not worth mentioning them ….
  5. OT

    OpenTable Diner

    New York Area

    2 reviews

    3.0

    2 reviews

    Dined on July 29, 2022

    overall3food4service1ambience4
    The waiter we had was extremely pushy. Even though a lot of people were there for restaurant week, he kept saying it’s not a lot and we need to add on more things. I understand tip is based on the bill but he was extremely rude about us ordering off the restaurant week menu and I saw him do the same to other tables. The food itself was fine but the waiter was just so pushy and rude that it ruined the experience.
  6. K

    Kiki

    New York Area

    4 reviews

    3.0

    4 reviews

    Dined on July 28, 2022

    overall3food3service3ambience3
    It wasn’t bad but expected a lot more in overall experience. When paying these prices should have more than mediocre experience.
  7. OT

    OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on July 24, 2022

    overall4food5service5ambience4
    Birthday celebration
  8. JM

    JeMvaca

    New York Area

    1 review

    5.0

    1 review

    Dined on July 23, 2022

    overall5food5service5ambience5
    Great food and drinks. Service exceptional. If price doesn't matter to you, this is a wonderful restaurant to visit.
  9. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on July 22, 2022

    overall5food5service5ambience5
    All very good the attention the food was amazing and very nice place!!
  10. QE

    QueenEmange

    New York Area

    1 review

    5.0

    1 review

    Dined on July 22, 2022

    overall5food5service4ambience5
    Looking for Japanese? Perfect ambience that reminded me of Japanese style and chill factor, food great (recommend the calamari, black cod, sushi, and Japanese cocktail), and plenty of servers. Overall friendly staff. Upstairs for lounge and noisier vibe, main floor for fine dining.
  11. U

    Umpire

    Phoenix

    21 reviews

    vip
    5.0

    21 reviews

    Dined on July 22, 2022

    overall5food5service5ambience5
    everything was perfect - food, service, ambience.
  12. OT

    OpenTable Diner

    San Diego

    12 reviews

    vip
    5.0

    12 reviews

    Dined on July 22, 2022

    overall5food5service5ambience5
    Great experience
  13. OT

    OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on July 22, 2022

    overall4food4service4ambience5
    Food was pretty good, but not outstanding. Ordered the signature Omakase. There was one dish with squid nigiri that was inedible and felt like chewing plastic. Other than that the food was pretty tasty and the dessert is always extravagant.
  14. OT

    OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on July 21, 2022

    overall5food5service5ambience5
    Come here for nyc restaurant week and the place did not disappoint Beef was tender and black cod was exceptional (though both items have extra charge)
  15. OT

    OpenTable Diner

    San Diego

    1 review

    vip
    5.0

    1 review

    Dined on July 21, 2022

    overall5food5service5ambience5
    Amazing service and delicious food!!! Def get the mango chocolate dessert
  16. VC

    VimanyuC

    1 review

    1.0

    1 review

    Dined on July 21, 2022

    overall1food3service1ambience2
    The server was very rude , she placed wrong order said food was over and overcharged us later
  17. OT

    OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on July 20, 2022

    overall5food5service5ambience5
    Always perfection
  18. OT

    OpenTable Diner

    South Dakota

    8 reviews

    1.0

    8 reviews

    Dined on July 19, 2022

    overall1food1service1ambience1
    Not only does this restaurant come with a full set of rules and make you give your credit card before they will accept a reservation (if you are a no show or are late they charge your card 40.00 per person) They have the worst service, we had to constantly flag our waitress down while she served everyone around us. She was very uninterested in us. Apparently they have a meal 165.00 per person and our waitress didn’t think we could afford this I guess because she didn’t mention that this is what they are known for. We watched as everyone around us received these amazing meals and we were served ala cart and very small dishes. When we asked for Lobster, she said it was reserved for the 165.00 meal patrons. We asked her what was this mystery meal and why weren’t we offered that menu, she had no answer, so I’m assuming she thought we couldn’t afford it. We were VERY insulted and after speaking with a manager, the only item they offered to comp was one dessert for all of us! Laughable and cheap for such a “fancy” in their own minds restaurant! We have been to better. If I could give 0 stars I would. We look forward to never coming back. I do recommend Sicily Osteria on 46th St. They welcome you with open arms and are happy to serve you. They also have Michelin Star Chefs and delicious food.
  19. r

    redinjapan

    Atlanta

    2 reviews

    vip
    5.0

    2 reviews

    Dined on July 19, 2022

    overall5food5service4ambience5
    Incredibly cool vibe. The nigiri and fish dishes reminded me of Japan.
  20. OT

    OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on July 18, 2022

    overall3food3service4ambience5
    Celebrated our anniversary and they threw in icecream with a candle for dessert which was very thoughtful. Food was good but I had better for the price we paid.
  21. RW

    RubensW

    Chicago

    6 reviews

    5.0

    6 reviews

    Dined on July 9, 2022

    overall5food5service5ambience4
    Was fine! Godot ambient and amazing food!
  22. AV

    AlejandroV

    London

    1 review

    5.0

    1 review

    Dined on July 1, 2022

    overall5food5service5ambience5
    La experiencia fue genial y el servicio 5 estrellas
  23. a

    ayeshaha

    New York Area

    3 reviews

    vip
    5.0

    3 reviews

    Dined on June 30, 2022

    overall5food4service5ambience5
    Excellent service. My second time here. Will definitely be back again & again
  24. OT

    OpenTable Diner

    Caribbean

    1 review

    3.0

    1 review

    Dined on June 25, 2022

    overall3food3service3ambience3
    Great deserts. If you wann go to the toilet, go to the first floor.
  25. R

    Rainbow1

    New York Area

    10 reviews

    vip
    5.0

    10 reviews

    Dined on June 24, 2022

    overall5food5service5ambience5
    Excellent restaurant for groups to try most dishes on their menu. Quality of food is really nice with large variety.
  26. OT

    OpenTable Diner

    New York Area

    2 reviews

    vip
    4.0

    2 reviews

    Dined on June 22, 2022

    overall4food5service4ambience3
    It was a bit too loud where we sat. Would have liked another location within the restaurant that allowed for easier talking. But the food was excellent!
  27. OT

    OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on June 18, 2022

    overall4food3service2ambience3
    We were very tired after walking all day so not having a table upon the arrival was very frustrating. Staff however was very nice.
  28. RS

    RaphaelS

    New York Area

    10 reviews

    5.0

    10 reviews

    Dined on June 18, 2022

    overall5food5service5ambience5
    We had an amazing night at Zuma. The best restaurant experience that we have had in NYC. The food was spectacular and the service perfect.
  29. OT

    OpenTable Diner

    New York Area

    4 reviews

    vip
    5.0

    4 reviews

    Dined on June 16, 2022

    overall5food5service5ambience5
    Omakase was fantastic! Best Lunch deal in Midtown.
  30. SK

    StephK

    Los Angeles

    14 reviews

    3.0

    14 reviews

    Dined on June 14, 2022

    overall3food4service1ambience3
    Good great. Service slow and surly. Just not the same place it was.
  31. OE

    OverdinedExec

    New York Area

    41 reviews

    vip
    5.0

    41 reviews

    Dined on June 14, 2022

    overall5food5service5ambience5
    Just perfect
  32. A

    Andy

    New York Area

    22 reviews

    5.0

    22 reviews

    Dined on June 13, 2022

    overall5food5service5ambience5
    This is a great example of a great restaurant giving great food and service at fair prices.
  33. K

    Kathy

    New York Area

    124 reviews

    vip
    5.0

    124 reviews

    Dined on June 11, 2022

    overall5food5service5ambience5
    Fabulous experience. Food was delicious. Did the Al a carte rather than the chef’s menu. Had 7 courses and they were all delicious.
  34. T

    Tatouie

    1 review

    5.0

    1 review

    Dined on June 8, 2022

    overall5food5service5ambience5
    Whenever I am in the area I eat here. The food is always amazing
  35. JC

    JenniferC

    San Francisco

    70 reviews

    vip
    5.0

    70 reviews

    Dined on June 7, 2022

    overall5food5service5ambience4
    More suited to a dinner with friends than a business dinner as it is loud inside! But the food was great and service attentive. We had the premium omakase - pricey, but the food was excellent. The steak and the prawns were the standouts. I would have liked to have more of the sushi/sashimi course - portions were small but the fish was outstanding. Dessert was a combo platter of all their offerings and was a decadent ending to a great meal.
  36. J

    Jason

    Toronto

    4 reviews

    5.0

    4 reviews

    Dined on June 4, 2022

    overall5food5service5ambience5
    Great food, amazing service. Food comes quickly, prepared nicely, and hot.
  37. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on June 3, 2022

    overall5food5service5ambience2
    Good food. Very dark.
  38. OT

    OpenTable Diner

    Cancun

    5 reviews

    5.0

    5 reviews

    Dined on May 31, 2022

    overall5food5service5ambience5
    Impecable. Sitio único. Japones especial.
  39. OT

    OpenTable Diner

    New York Area

    1 review

    2.0

    1 review

    Dined on May 29, 2022

    overall2food2service4ambience5
    Portions are ridiculously small
  40. OT

    OpenTable Diner

    New York Area

    5 reviews

    vip
    1.0

    5 reviews

    Dined on May 25, 2022

    overall1food4service1ambience1
    Messed drinks up multiple times. After spending $700, got asked to leave when we wanted another wine at the table. Really need to learn customer service

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Zuma Japanese Restaurant - NY does offer delivery in partnership with Chow Now.

Zuma Japanese Restaurant - NY is rated 4.6 stars by 1423 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 22 times today
Experiences are available.

Order delivery or takeout

Options

  • Logo image for ChowNow
Google Map for Zuma Japanese Restaurant - NY

261 Madison Avenue, New York, NY 10016

Additional information

  • Cross street

    Between E. 38th & E 39th Streets

  • Neighborhood

    Midtown East

  • Hours of operation

    Lunch Mon–Fri 11:30 am–2:30 pm Dinner Mon–Wed 5:30 pm–10:15 pm Thu–Sat 5:30 pm–10:45 pm

  • Cuisines

    Japanese, Sushi, Contemporary Asian

  • Dining style

    Casual Elegant

  • Dress code

    Smart Casual

  • Parking details

    Affiliated Parking LLC<br />B/W Park and Madison on 39th Street

  • Public transit

    Herald Square 34th Street and Grand Central Terminal

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Executive chef

    Daniel No

  • Entertainment

    our resident dj plays in the bar and lounge monday though to saturday from 7.30pm

  • Additional

    Bar/Lounge, Chef's Table, Cocktails, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Private Room, Vegan, Wheelchair Access, Wine

  • Phone number

    (212) 544-9862

  • Private party facilities

    Whether celebrating a special occasion with family and friends or hosting a corporate outing, Zuma New York can accommodate all your special event needs.

  • Private party contact

    Private Dining Coordinator: (212) 544-9862 ext. 3

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